I'm attempting to configure the Catalog Builder for my users. Unfortunately, I cannot seem to configure the approval step for new items built in the Catalog Builder;
have requirement that only ITIL user can able to Create, Propose and Promote a Major Incident in SOW view.
Looking for help to install Microsoft AD spoke on our instance and steps to setup.I don't find the plugin...
Hello. There are too many terms for the same concepts in ServiceNow, and it is confusing our users. My understanding is that "Subject Person" is the same thing as "Your employee", so we would like to rename the "Your employee" section in the HR Age...
I want to change the workspace theme in cmdb workspace
Steps to be followed to redirect users to SOW when they click on record link present in notification email:Create Email notification and add email template and inside that email layout (basic). Create Email Script which can be used commonly for URLs ...
If i have a added a Parent incident by using reference field - then show the error message on the form
How to do the REST API integration between the Servicenow to JIRA,
HI, i have start date (date/time) and end date (date/time) and Days as check boxs. if user choose start date and end date and choose days like monday and wednesday means, it will calculate how many mondays & wednedays and set the value in number of d...
Hello All,Currently we have a requirement to automate the teams chat based on particular time frame.As per the existing setup, on Incident and Task table. We have a button "Start Microsoft teams chat", when agent clicks on the button. The chat will b...
Hello, The requirement is to Integrate a specific group from Azure AD to ServiceNow. As part of this integration, we need to get the list of users from Azure AD group and check if the same users exist in ServiceNow. Please guide me to achieve this in...
Hello Team,I want to add "View Recent Incidents" in MIM Workbench Summary Tab.Is there any possibility to achieve this?
On the quick links I need to add a short description as well as an image, can you help me pleaseI manage to put the short description via the configuration menu but when I make this adjustment, the image disappears as in this example: Can you help me...
Users who have the BIA contributor role (sn_bia.bia_contributor) and above have access to a UI action named "Submit BIA" that appears on BIA records in the "Draft" and "Returned" states. If clicked, it triggers a notification (details below):Recipien...
OOTB - remote table - v_st_sc_category (App use), the parent field is refering to sc_category. There is no script written on the v_st_sc_category table. Also, all the categories from sc_category table is not populated OOTB in v_st_sc_category table. ...