I want to change the workspace theme in cmdb workspace
I want to change the workspace theme in cmdb workspace
Forum Posts
Notification redirection link creation for Records to be redirected to SOW/UI16
Steps to be followed to redirect users to SOW when they click on record link present in notification email:Create Email notification and add email template and inside that email layout (basic). Create Email Script which can be used commonly for URLs ...
If i have a added a Parent incident by using reference field - then show the error message on the f
If i have a added a Parent incident by using reference field - then show the error message on the form
How to do the REST API integration between the Servicenow to JIRA,
How to do the REST API integration between the Servicenow to JIRA,
Based on user selection date i need to calculcate days
HI, i have start date (date/time) and end date (date/time) and Days as check boxs. if user choose start date and end date and choose days like monday and wednesday means, it will calculate how many mondays & wednedays and set the value in number of d...
Automate Teams chat using existing teams plugin
Hello All,Currently we have a requirement to automate the teams chat based on particular time frame.As per the existing setup, on Incident and Task table. We have a button "Start Microsoft teams chat", when agent clicks on the button. The chat will b...
Azure AD group integration with ServiceNow
Hello, The requirement is to Integrate a specific group from Azure AD to ServiceNow. As part of this integration, we need to get the list of users from Azure AD group and check if the same users exist in ServiceNow. Please guide me to achieve this in...
MIM workbench Summary Tab
Hello Team,I want to add "View Recent Incidents" in MIM Workbench Summary Tab.Is there any possibility to achieve this?
Resolved! Add Short Description to the Quick Links Widget on Employee Center Portal
On the quick links I need to add a short description as well as an image, can you help me pleaseI manage to put the short description via the configuration menu but when I make this adjustment, the image disappears as in this example: Can you help me...
How to trigger notification using workspace button
Users who have the BIA contributor role (sn_bia.bia_contributor) and above have access to a UI action named "Submit BIA" that appears on BIA records in the "Draft" and "Returned" states. If clicked, it triggers a notification (details below):Recipien...
Remote table
OOTB - remote table - v_st_sc_category (App use), the parent field is refering to sc_category. There is no script written on the v_st_sc_category table. Also, all the categories from sc_category table is not populated OOTB in v_st_sc_category table. ...
Error: "fd_data" is not defined.,Detail: "fd_data" is not defined.
Hello All,I have a variale in my flow called "count" i'm trying to increment the count from previous actions using below script but i'm getting this error. but this was working fine yesterday. Error: "fd_data" is not defined.,Detail: "fd_data" is not...
Resolved! How to query by display values of reference fields?
Hi All, How can we query by display value of fields, especially field of type reference? We are planning to implement an advanced search feature in Service Portal. This would facilitate for specific search queries, whose end results are quite differe...
need to render a page within the Virtual agent bot response
Hi ALL, i have a requirement that the reports needs to viewed in the chatbot instead of providing redirection link. i have tried using HTML bot response with <iframe > which is not working. can any one provide a solution for thisnote: I have i...
Work order subject to approval which not show in the approval List
Hi every One,I've an issue with Work order subject to approval which not show in the approval List. Please help