Hi team, We are working on CMDB Data Management task control to retire CIs. CI retirement is working fine with approval and without approval. But the list of CIs name is missing in related list of CMDB Data Management task control. Before retirement ...
Hi All, EC portal end user view As this request is pending for approval can we show list of approvals to end user. On requested item table, there is a column named "Pending Approval From" which has these details. If request is approved, can we show e...
Hello SNOW Community, I am trying to upload a document to an incident record using an ASP.Net C# application. Below is the code. I am receiving 400 Bad Request response. Any clues what I am doing wrong? Your help is much appreciated. using (var httpC...
I currently have a UI Builder Dashboard with an Assignment Group filter that I am trying to pass a default value to.I use a data source to grab all the groups the current user is a member of from the sys_user_grmember table. I then use a Default Valu...
Hi Everyone, I want to create a Database View on three out of box tables - Incident , Problem and Change Request. The relation in them will be that all three are assigned to assignment group - Analytics System Manager. I want to create a single pie c...
Please help me out in creating a change request from problem but not inserting it. Since the Ui action which creates a change record is saved through it that runs, the mandatory fields not filled in and continue to show as required. It should naviga...
Need help with inbound email.I am getting error string as - Email set to received-ignored because its size exceeds the value set in com.glide.email.max_body_bytes. this property is also not set in our instance.How can I calculate the total characters...
some users are unable to open the unread messages from the sidebar discussions.It's continuously loading but unable to open.
I have some variables which are not accessible while submitting request, but accessible on sc task e.g.: contract number, serial number, lease end date.Contract number is reference variable referencing to ast_contract table.I want to pass this catalo...
based on below code i need to assign that specific group to catalog task assignment group field and i tested this code in background script sys_id is came but same code i executed on that time task assignment group is empty var grpGR = new GlideReco...
As part of cloning, I want to include only the inactive records to be cloned from source instance to target instance.ex - only closed incident, problem, change records should be cloned. And records which are open/active should not cloned. Is that pos...
conditions are only re-checked if a user manually changes a field for a record on a form; if the change is made by a UI action, context menu action ,from an import set, via web services , or through the List Editor , it will not be evaluated. could y...
Hey guys! I want to create an onchange client script for a catalog item based on selection in select box 'order_type', which has three choices: 'new_environment', 'change' and 'decommissioning'.When 'new_environment' is selected in 'order_type' then ...
I want to add worknotes and send email functionality in the ritm form just like the incident form in service operation workspace. I believe this can be achieved via ui builder but anyone can navigate me more on this
