I am trying to implement an action in flow designer catalog workflow. I have a list collection (cmdb_ci)variable on the catalog form. In the flow- I would like to get the approval from each of the CI's Owner's selected on the form.I tried the list co...
Hello all, my SAFe Parent Story state keeps getting updated to "completed" upon the completion of the Child User Story State going to "completed". Is there anything OOB that is causing this to happen? When I replicate the same thing on my PDI the par...
Hi,We're currently on the Washington release, where the default behavior sets the last viewed dashboard as the homepage. This works well with standard dashboards, but it doesn't seem to apply to dashboards created using the Platform Analytics app.Do ...
Greetings all. I am trying to get specific data from a JSON payload and am feeling like an id10t since I cannot get what I want. Can I get help from the hivemind? I'm trying to get the user.sid from the jJSON example below JSON payload example: {...
Can I add VTB's as an option on the sidebar of the SOW?
Hello everyone, I have been trying to create an access_token with my refresh_token in C#, I want to use oauth2 authentication from ServiceNow. I succeeded with Postman but every time I try in C# I get the error "access denied".Does someone know the c...
Hi all ! In the RITM table (sc_req_item), each RITM has an associated "volumetry" field of integer type. I want to create an advanced report that displays the number of RITMs multiplied by the volumetry.For example, if I have 3 requests with a volume...
Hi Experts, We have a requirement to send notification to Assigned to user along with ISO user & ISO group users in CC/BCC.Please help me with the script. Thanks, Jay
We built a related m2m list from a custom table to task observables. When trying to retrieve an observable from the list, all we see is sysids Its not the Display as the display is on a Reference field the the task observables table. We've done thi...
Hi All, I have a question regarding the email feature in ServiceNow. Currently, when emails are sent from an incident, they appear as if they’re coming from the respective assignment group. Many of the team members have rules set up in Outlook that c...
Hi all,I have a Guided VTB on sc_task table with the tasks assigned to me. Is there a way to filter the cards to select one by RITM?
Integrating GPT Actions with ServiceNow allows users to interact with their instance through a Custom GPT, enabling record creation, updates, and automation using natural language. This approach simplifies workflows, reduces manual effort, and enhanc...
there is a 40 character limit set for a tooltip for a form or variable field.how is this limit exceeded?
Hello All, I have a requirement where within the Customer contact self registration process, instead of having the approval step that is OOTB, we would replace that with an email verification email to the contact requesting access. When the contact ...
