How to link an App to the an external Source Control in Creator Studio?
Could this only be done in the old Studio?
Forum Posts
Hi all, anyone can help me with this task?
Automated assignment for incident Network Group manager wants to automate assigning tasks to members of the group. When a new incident is assigned to this group and it is not assigned to anyone, a configuration/script will assign it in a round robin ...
How to Add Activity Stream to "Export to PDF" in Service Portal Incident Form
Hello, I am looking into customizing the "Export to PDF" option on the hamburger menu of the Incident form on the Service Portal. Right now in our SP, we only see the fields on the form when we export to pdf. We would like to add the Activity Stream...
How to Reduce Banner Image Width(branding) in Knowledge Portal (Service Portal)
Hi Community,I'm trying to reduce the width of the banner image in the Knowledge Portal (built on Service Portal). When I inspect the element, I see a banner-container.How can i reduce the width of banner image.
Resolved! Extended table not accessible
Hello, I have created a custom table on one of the Custom application, here I have extended the task table and here the problem is when I give ITIL role to user extended table is accessible to user if not user is not able to see the child table and a...
How to access form variable in advanced script of View Rules
Hello, How to access form variables of a table in advanced script of View rules. For example I have to access priority value of incident record to be fetched in the advanced script. current.priority is not returning any value. Note: priority val...
How to: Create an Endpoint to get AD groups (Mid Server involved)
Synopsis: Create an endpoint to get AD groups utilizing the mid server to run the powershell script allocated in the server. 1. Create a Scripted Rest api with Base API path Relative path you can mention, Resource path will be added automatically 2....
Add contracts into a calendar
Hi, so I have a calendar component in UI builder and was wondering how I would show all my contracts expiry date in this calendar?
CartJS not working in scripted REST API which does not use authentication
I have a scripted REST API that creates Service Request Items, and we're using CartJS to add the requested items. Previously, we used basic authentication, but now we've switched to JWT tokens. The client now sends a JWT token, and in the script, we ...
Reference Qualifier in UI Action reference field
Hi all, I wanted to check whether reference_qual works in a reference field on a modal pop up in custom workspace? Below is the script: function onClick(g_form) { var userSysId = '5d5d20951b836114a50dfc49cc4bcba9'; var fields = [{ typ...
difference between variables and variable sets
what is multi row varibleset?
Resolved! Hide top navigation in Next Experience UI for Platform Analytics dashboard
With Performance Analytics dashboards it is possible to hide the surrounding menus by removing the "nav_to.do?" part of the URL so that they display fullscreen.We have recently migrated to Platform Analytics, and I would like to be able to do the sam...
Resolved! How to hit dynamic End point URL along with parameters from service-now
Hello all, Using a scripted REST API, a catalog item request will be created.The customer enters a URL along with some parameters in a variable.So, I have configured a rest outbound message and calling that from business rule before task closure. Now...
Customer Contact lookup on customer account form is not returning any record
HiI am new to CSM space and while trying out creating new accounts, customers and contacts, I came across an issue that I wanted some pointers to resolve.Note that I have admin role on the instance.I have created a customer_contact record. However, w...
DevOps DORA metrics in ServiceNow
Hi All,The client wants DORA metrics for the AZURE pipelineHow can I build these metrics, Are there any videos documents, or links?Thanks