Can we ask Now Assist on how to solve an incident issue based on the data it has of previous similar incidents? I'd like to know if it's possible for Now Assist to give step-by-step solutions on how to solve incidents if a similar incident has happen...
CyberArk integration configuration with service now:https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/product/discovery/concept/c_CyberArkIntegrationConfiguration.html Install the CyberArk Credential Provider, including the AIM API,...
When a person who is a manager or backup of any groups leaves the company or changes roles is there a way for us to detect that change and require an update to the groups?We have been having problems with people moving to new roles or leaving the com...
Hi, Can anyone help me like how we can change the filter navigator background color and font colors in Polaris view. Thank You! Regards,Ganesh
Hi, I have configured Email client on my sc_task table now when the task is lose complete/Close skipped/Closed incomplete the option of email should be disabled, as I have enabled email client through configure Dictionary, how to add these conditions...
Hello guys!As you can see in the picture, this is a servicenow back-end form, based on table cmdb_ci_business_app (Extends table Configuration Item). Do you see under Related Items there that there is a list of Consumes and one of Contains?If I go i...
Business is wanting to set up auto approve/reject functionality using Change Approval Policies. This is to that when approvals are created for the affected CI support groups for a change, some of these can be automated if conditions are met. They wan...
Hello! The business requirement here: admins + non-admins are to be able to post one clickable URL comment on errands. I have created two Business Rules in Servicenow which are based on the sys_journal_field table. However, the problem is that when ...
create a display business rule to show number of related tasks in a table.
Hello Team, I'd like to add vertical spacing between each widget. Can anyone suggest how to achieve this?
Hi All, @asifnoor @Ankur Bawiskar I need to create RITMs for an existing request using Flow Designer while ensuring that RITM variables are carried forward.When the first RITM is closed complete, a second RITM should be created, inheriting the variab...
Hi All,I just have query, we are using a multirow variable set, and we have a variable, so how do we show the variable label after selecting the choice from the select box instead of the value? We are getting data from a third party to show that is n...
I'm trying to restrict access to incidents assigned to a specific assignment group to users unless they have a specific role. I'm trying to you a before query business rule but not having much luck. Does anyone have a good document explaining how t...
Hello everyone, I have a subflow which is submitting a Catalog Item and outputting the Request details (Request Number and Sys ID): As you can see below, subflow output is returning the correct thing: This is the way I am calling the flow (this ...
Hi Developer Community, What is the easiest way to make the navbar text color of black (shown in the green box) different from the sub-navbar text color of white (shown in the pink box, not able to do this yet). There is seemingly no easy way to do ...
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