Forum Posts
Resolved! Platform analytics dashboard as homepage.
Hi,We're currently on the Washington release, where the default behavior sets the last viewed dashboard as the homepage. This works well with standard dashboards, but it doesn't seem to apply to dashboards created using the Platform Analytics app.Do ...
Resolved! Get data fron JSON?
Greetings all. I am trying to get specific data from a JSON payload and am feeling like an id10t since I cannot get what I want. Can I get help from the hivemind? I'm trying to get the user.sid from the jJSON example below JSON payload example: {...
Can I add VTB's as an option on the sidebar of the SOW
Can I add VTB's as an option on the sidebar of the SOW?
Resolved! API Call for oauth2?
Hello everyone, I have been trying to create an access_token with my refresh_token in C#, I want to use oauth2 authentication from ServiceNow. I succeeded with Postman but every time I try in C# I get the error "access denied".Does someone know the c...
Using script in report servicenow
Hi all ! In the RITM table (sc_req_item), each RITM has an associated "volumetry" field of integer type. I want to create an advanced report that displays the number of RITMs multiplied by the volumetry.For example, if I have 3 requests with a volume...
How to write notification mail script to add user/users in CC and BCC
Hi Experts, We have a requirement to send notification to Assigned to user along with ISO user & ISO group users in CC/BCC.Please help me with the script. Thanks, Jay
Search list of sysids instead of Valie
We built a related m2m list from a custom table to task observables. When trying to retrieve an observable from the list, all we see is sysids Its not the Display as the display is on a Reference field the the task observables table. We've done thi...
Need to modify the Email feature functionality
Hi All, I have a question regarding the email feature in ServiceNow. Currently, when emails are sent from an incident, they appear as if they’re coming from the respective assignment group. Many of the team members have rules set up in Outlook that c...
Is there a way to filter a VTB on sc_task by RITM?
Hi all,I have a Guided VTB on sc_task table with the tasks assigned to me. Is there a way to filter the cards to select one by RITM?
Integrating GPT Actions with ServiceNow for Enhanced Workflows
Integrating GPT Actions with ServiceNow allows users to interact with their instance through a Custom GPT, enabling record creation, updates, and automation using natural language. This approach simplifies workflows, reduces manual effort, and enhanc...
Resolved! how to exceed tooltip character limit
there is a 40 character limit set for a tooltip for a form or variable field.how is this limit exceeded?
Customer contact self registration process
Hello All, I have a requirement where within the Customer contact self registration process, instead of having the approval step that is OOTB, we would replace that with an email verification email to the contact requesting access. When the contact ...
Resolved! ES2021 in Xanada - let not working
So we're upgrading from Vancouver to Xanadu, finally unlocking ES2021. So let's try this out. const foo = 'bar';gs.info(foo) Prints 'bar'. Nice. let foo = 'bar';gs.info(foo)Result:Script compilation error: Script Identifier: null.null.script, Error D...
Resolved! I need to select the survey by selecting number from 1 to 10 . How to achieve this NPS survey.
I need to select the number from 1 to 10 in survey without using the radio button/check boxes, where it should be displayed as NPS Survey with color format like Smiles . Attached Image for reference. Do we have any method other than image scale.
