Hi All, I have a requirement on the knowledge articles search page. Below is the knowledge article homepage when we search for any article Here, we can see Knowledge Base and Category fields, requirement is to include Region field also from knowled...
Hi,We have several scheduled reports and a few scheduled script executions.Currently, the "Run As" field is set to the requester's name or, if not specified, to our name (admin's name).I understand this is not the best practice and plan to align with...
I have a requirement where I need to make few fields in survey designer non-editable to the user. So, can I go for ACL's in this case. If yes, then what would be the table(survey designer) where I need to write the ACL.
Hi Team.We have a requirement in incident workspace if user changes the configuration item we need to show the incidents that are linked to that configuration item in the agent assistant sharing screen shot for reference
hi Guys, I would like to tweak my email notification that is fired when a comment is added in the request - condition used: Currently it is sent out after any comment is added, to both employee (opened for) and the assigned to agent. They are theref...
I want to customize the highlighting of events in the calendar based on my specific requirements. Additionally, I need to modify the dropdown options to include or exclude certain views. How can I achieve this?
I have a requirement to add "2 weeks ago" option for date fields on the condition builder. This would function similar to "last week" instead the range would be the beginning of 2 weeks ago + end of that week (customer wants 2 weeks ago data very oft...
Hi Connections, We are experiencing microsoft intune issue with servicenow.... On production Instance as data is getting load from intune in Mobile device handling table, I reviewed 'SG-Intune Devices' data source, which RUNS daily but it did not su...
Hello Team, I am searching for Manual Testing Test Step document for ServiceNow 'Problem Management' Module (for OOB configurations)
Existing scenario: Client is calling Server with server.get method. Servicenow responds the call with a JSON which contains a lot of information including the $$uiNotifications. Client then parses the $$uiNotifications array and displays all the erro...
Dear Expert. We are trying to configure Microsft Teams Graph Spoke. AADSTS50020: User account 'xxxxx@xxxxxx.co.jp' from identity providerI get the error “AADSTS50020: User account ‘’ from identity provider'xxxxx@xxxxxx.co.jp' is the personal account ...
Hi Team,Please suggest how to make "label" type text bold in Service Portal.1) I tried with getLabel('field') , getControl('field') client scripts at catalog item. But changes are not reflecting on Service Portal.2) Disabled "glide ui escape_text" pr...
We are facing below error in SNOW Prod and Dev Instance MID Server.Issue:AMB client disconnected after connecting
delivery time is not showing correctly for a catalog item on portal and in native viewdefault value of the delivery time - 2 daysafter overriding the value also it is showing 2 days only.
Hi everyone, I am getting 400 Bad request while adding one more field as parameter in the request body. If I remove that specific field from the request body, the record will get inserted. That field is a custom field (is a string field) in incident ...
