Resolved! How are surveys cancelled?
Hello, Can someone explain how surveys get cancelled? I cannot find a schedule job or workflow that does this. Thanks
Forum Posts
chat topic not available for user with permissions to see it
I have a Chat topic that my example user can't see.It's a Standard Topic, its Active, Published, it has all the same properties as the ones they can see (contexts, role requirements, categories), but for some reason they just can't see that one. Any ...
how to determine the output of subflow to continue the existing workflow(legacy)
Hello Community I have few existing workflows (legacy) which are working, but we need to add a manager approvals for the all the existing workflows - so we created a subflow to call on all the existing workflow - how can we determine the output of t...
Flow Designer - Transform Function - Replace string not working on HTML field type
Hi, I am working on a payload for an API call and need to add an exit character before every ' (apostrophe). I'm using flow designer and successfully used the "replace string" transform function for string fields but now am working on doing the same...
Resolved! Create a report showing all users assigned Incidents, requests, and sc tasks (& oldest open ticket)
Hello,One of our higher up would like to me to create a schedueled report of all users and the number of incidents, requests, sc tasks they have open and preferably the age of their oldest ticket. I'm pretty new at SNOW, just got through the Admin F...
Resolved! What is the history text called in the Polaris theme style sheet?
I am trying to figure out where in the style sheet the black text pictured below is listed in the colors style sheet, under ux theme. Does anyone know the name of that line item?
Blog: Create a custom schedule for SLA's for 24/7 weekday's (Mon-Fri) & specific holidays
Use Case: Create a custom schedule for SLAs to operate 24/7 weekday's (Mon-Fri) based on the caller's time zone, specifically exclude holidays in India and U.S.To set this up, I have created a custom schedule for SLAs to operate 24/7 weekday's (Mon-...
Unique key violation detected by ((conn=568378) Duplicate entry '167f4dbd47eb9e50a86d8810326d8810326
Hello,working on a bug that is showing this error when a record producer request is submitted via catalog.Unique key violation detected by ((conn=568378) Duplicate entry '167f4dbd47eb9e50a86d8810326d8810326' for key 'Primary')Found duplicates via rec...
Resolved! Add default value to List Edit field
Hi All,On the Project Form, there is one related list Project Task, whose Parent field is the Project. If I create a new record using the List edit, I want to Auto Populate the Account based on the Parent account. Is this possible?Thanks for any help...
Application Development Fundamentals - Lab 7.2
I am working on the Application Developer Course Lab 7.2.I have given the instance user as admin and my password to the instance.However, when my business rule runs, I get this error in the logs:What could be the reason? Why is it not authenticating?...
Resolved! Correct sys_id in URL, Wrong Record
I'm stumped. One of my users is having issues viewing the correct Incident when they click on it. For example: They have three records: INC0010123, INC0010234, and INC0010345. If they click on "345" it takes them to 234 even though both the URL fo...
Configuring the tinyMCE Editor toolbar in Xanadu
Shouldn't be all that difficult but cannot seem to get any of the edits in the System Properties > UI Properties page > HTML fields for TinyMCE. I also followed the guidance at Configure the HTML toolbar where it was able to confirm in the backend th...
How to do a report based on the CI relationships with an AWS account?
Hello, We have recently deployed the Service Graph Connector for AWS. We have noticed that the CI tables that the AWS object are loaded to do not have a ref field to the AWS account or AWS region on them (which makes sense as those tables are not AW...
Unable to Update Catalog Task in Service Operation Workspace
Hi,I’m facing an issue in the Service Operation Workspace where the form for the Catalog Task is set to "read-only," and I’m unable to update a catalog task. This issue is specific to this view, as the form can be edited in UI default View. - This is...
| User | Count |
|---|---|
| 77 | |
| 39 | |
| 31 | |
| 19 | |
| 19 |
