Hi everyone, I've installed the AI Search plugin on my instance and tried to enable it in "AI Search Status". It's been 3 days now, and I still see "AI Search is requested. We are working on your AI Search activation request. Please note that it may ...
Hello, I have a requirement to create a validation to prevent users from creating incidents with a service offering that does not match the service. For example, from the incident form,the user selects the service and service offering that falls un...
Hello, everyone, I have items from the catalog and I use Flow designerI wanted to optimize the flow and use one flow for several services, however the delivery time in the stage is different for some services. At the moment I fill in the flow stage ...
I am running a script (background script currently, but it will be in an ETL later). My goal is to accept a username in any of the formats:username@domain.comdomain\usernameusernameI will convert the second two, to "username@domain.com" and do a quer...
I'm attempting to display a Calendar in Service Portal that will display data from a table. So far, it's been unsuccessful. Here is my client script:api.controller = function ($rootScope, $scope, $http, spUtil, $timeout, $location, $compile, $element...
Hello Community,I am working on integrating ServiceNow with Azure DevOps and need some guidance on how to push Update Sets from ServiceNow into Azure DevOps without using any paid extensions.Has anyone here successfully implemented such an integratio...
Hello,There is a function "g_form.hideRelatedList()"to hide an entire related list. I searched the community articles and could not find one to hide a column within a related list. I have a one-to-one related list that displays one record from a rela...
Hi All, I need assistance understanding how lookups work in Flow Designer.Essentially, I need to: 1. Look up all the account records where "status" is "open" 2. For each of those accounts, lookup all "general cases" records where "active" is true an...
Hello!We have an SLA on the Catalog Task table. What is the "Business Pause Duration" field called?I am able to create a Data visualization on it in Platform Analytics, but need to get that information using an API. Is this possible?Thanks!
Before inserting, the source fields are populating in target record but since the need of the running business rules the fields on the form (Status and lifecycle) are auto setting. Hence trying to get the SysID of the inserted record in Onbefore tra...
Hi all, I'm having some trouble reinstalling the latest version of a custom scoped application into dev post clone. Here's the scenario: - scoped application was created in dev, published to the application repository and installed in production (ve...
Hi guys, I have a requirement to show only Approved and Rejected in the State field of sysapproval_approver table. So here, when the approver opens the form, he or she needs to see only the "Approved" and "Rejected" (and perhaps "Requested" as well)...
The final wording of my short description text is not working, and I was hoping for some guidance on where I am going wrong with it// Set values for the task in this script. Use the variable 'task' when setting additional values. // Note: This scrip...
Which part of Agent Client Collector must be configured to run osquery commands on a CI?A. ACC Websocket EndpointB. Credential-less DiscoveryC. CheckD. Infrastructure PatternsE. Policies
@Ankur Bawiskar issue 1: In work notes, 'Updated by' shows as 'System'soln to issue 1: Updated the flow properties Run As from 'System User' to 'User who initiates session' to achieve one functionality Issue 2: Now in flow properties Run As is 'Use...
