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Resolved! How to New message in servicenow portal Banner

I have a requirement that we need to banner in servicenow portal message is ' "People are facing difficulties using  devices, the resolution team is currently on the issue, no ETA available” . How to add these could anyone please help me on this requ...

nameisnani by Giga Sage
  • 3183 Views
  • 5 replies
  • 2 helpfuls

Automation of CMDB Attestations -1

Hi Team ,  can anyone please help me on this requriment  The ARC Assessment needs to be completed by the person who manages the Business Application every 12 Months - The intension of this request is to set up a way of reminding the Manager of the Bu...

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nameisnani by Giga Sage
  • 673 Views
  • 1 replies
  • 0 helpfuls

Resolve problem

Hi Team, on problem we have related list like incident,change,problem task ..there is one functionality is running that without closing the related tasks problem should not be resolved "You must have to close all task before you can resolve this prob...

Shabbir1 by Tera Contributor
  • 901 Views
  • 1 replies
  • 0 helpfuls

Resolved! Problem Resolve

Hi Team, on problem we have related list like incident,change,problem task ..there is one functionality is running that without closing the related tasks problem should not be resolved "You must have to close all task before you can resolve this prob...

shabbir9 by Tera Contributor
  • 1060 Views
  • 1 replies
  • 0 helpfuls

Resolved! read-only fields in list view

Hi I have a custom table which have around 11 fields. The fields are already read only in the form view but I want to make the all the fields read only on list view as well except "Response" and "REQ Number".  Check screenshot attached  The requireme...

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Resolved! Need to add user to two group

Hi, I have written a code for catalog item run script, when when a user selects two check boxes, one production and the other is UAT, then they should be added to two okta group. i have given the guid of the two groups in sys property.When the user s...

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Abdul by Tera Contributor
  • 1335 Views
  • 4 replies
  • 0 helpfuls

approver_user is unable to add comments to the portal

When a user with an approval assigned to them go to the ServiceNow portal, and all they have is the approver_user role, they are unable to add comments to the approval record/ritm record. Adjusting the ACL sc_req_item.comments has not worked when I i...

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NDizzy by Mega Expert
  • 2691 Views
  • 6 replies
  • 0 helpfuls