Does anyone know there is a way to trigger email notification/action programmatically via business rule? The reason I'm asking is that when setting email notification in Notification, the state changes I would like to trigger the who to send in the n...
Hi all My custom Ui page is not Popup on Dashboard page regardsHarshal
Hi all,We're trying to improve our Virtual Agent and would like to be able to capture the user's computer name that they are connecting to Virtual Agent from. I am aware of the 'Current Device' field on the sys_cs_conversation table and also aware of...
Export ServiceNow Flow Designer to Visio™ ® MicrosoftSNTOVISIO Version 1.0I have done a few Visio™ ® Microsoft transformations from databases in the past and getting to know ServiceNow gave me an idea. I have enclosed a few example so you can see the...
Hello All, I am building an application using UI Builder and facing some difficulty retrieving and displaying search-based results(I am trying this on my custom tables say x_my_customer_table)).I tried using the Lookup Record data source. When I pro...
Hi, Interviewer question : You are creating an event to create incident in a incident table via import set. Will it check for mandatory field on the form while creating records or not? As per my understanding , its yes. The record will be created. Ca...
Hi,I have created a field named "Current Versions" in the cmdb_software_product_model table.I added the following data to this field:{ "abc": "test", "bcd": "tst" }After saving the record, I tried to retrieve it using the Table API via a curl com...
Hello, can I create a url that redrict me to the task in esc ?i tried this url/esc?id=hrm_ticket_page&table=sn_hr_core_task&sys_id=5001d1f78720a2105972eb9f8bbb3521but it took me to here
I created a portal in scope application. Can I use global widget in scope application? ( if I don't want customization).In short, I don't want to do any customization, in this case Can I use global widget directly in scope portal?
Hi all, Our client recently raised this requirement to use different email template for different assignment group for incident and request item tables. As a result, when notifications are sent, the email signature will changed to the corresponding g...
Hi,I have created a custom field u_updated_by_name and I want to populate updated by (sys_updated_by) field value in it. but that shows user ID. How can I populate current value of sys_updated_by in my custom field but should show name of the user in...
Hi,the log which is written in the onComplete Transform Script is before the Date completed Date in the Import Set?Is this right?So the "onComplete" Scripts runs before the import ist reall completed right?Can we see when the this happens? So which t...
Need to add a new entry here in this list in SOW view. How can we add it ?
Hi Team,When user sends email to closed HR case - means case is transferred, and user sends reply email to same HR case which is closed, add the email to newly created transferred Case. This was earlier working OOB but now its not working, So any id...
Hi All,Usecase: On clicking the button a notification should be triggered to caller of the incident.For this I developed below, however it is not workingEvent: Notification:Widget:HTML:<h2>Button triggering notification</h2> <div> <button class="bt...
