Hi guys, i have a flow, where user can order item, than it goes to approval, and if its approved, new user should be created and the credentials for log in should be send to the user. Everything in the flow works perfectly, the only issue is password...
Howdy all, I am working on connecting DocuSign Connect with ServiceNow. ServiceNow is currently connected to the DocuSign API. I have a flow that creates an envelope from a template, fills out the information, adds a recipient, and has DocuSign email...
We are in the process of moving our old workflows to Flow Designer/Catalog Builder. We have an issue with the OOB Manager approval step in the Catalog builder. It's leveraging the Service Fulfillment Steps - Manager approval subflow, but when I test ...
I need to create some 400 software models. I am thinking of creating an import set (custom table, data source and transform map) on cmdb_software_product_model table to upload all these in 1 go. 1. If I upload the 400 models usinf import set, one way...
Hello,For the dynatrace Oneagent integration, there is a token that is stored in a property in the sys_properties table on servicenow. There is a scheduled job which runs at 3:15 am and there is a script include in it and then the integration uses th...
Hi Communitywhen trying to export a multilevel report on demand in old or new report UI, the error message "Export failed" appears: I have added this report to a scheduled report, it generates a pdf according to system logs, but in fact there is no a...
The "Add Task" button is not visible on the Data Driven/Flexible Visual Task Board (VTB). I see it on the Freeform Visual Task Board (VTB). Am I missing a role ?
Hello All, I am using London instance and want to highlight the 'Requester' field with the Red colour text and VIP flag on the Service Request(sc_request) table. Since this is an OOB functionality already available for the Incident table, i copied re...
Hi all,I am looking for some support in order to correctly filter a Catalog Item's variables via a Cat Client Script. For example, if I select Production as a value in the Environment variable, I only want Production values to show within the Applica...
Hello, In ServiceNow, Create Asset Request creates duplicate entries in alm_asset table. A business rule was modified to fire on 'update' it should not fire on update. only on insert. I am not sure how to get to the business rule. I opened the ta...
Hello Experts, In order to perform the Server less discovery, which pattern we need to select while defining the Discovery schedule? Also, if anybody has developed any custom application pattern then kindly share the step for the reference. Regards,...
Hi,Is there any way to populate a field in SOW using url. The field is 'kb_knowledge_base' which is a reference field. my_instance_url/now/sow/record/kb_knowledge/-1What should I put after '-1' in order to populate the field 'kb_knowledge_base' ?
I would like to modify the definition of Quarter.In ServiceNow, it is defined as follows.1Q: Jan-March2Q: Apr-Jun3Q: Jul-Sep4Q: Oct-DecHowever, in my company, Quarter is defined as follows.1Q: Apr-Jun2Q: Jul-Sep3Q: Oct-Dec4Q: Jan-MarchAs a result, wh...
Can anyone assist me with why this query does not work? var requestID = '6f6416e5476c6610872475f4116d43d8'; //Find all approvals where the parent is the same. var approvalQuery = new GlideRecord('sysapproval_approver'); approvalQuery....
Hi, I have created a survey(CSAT) form which is sent to caller of the incident once the incident is resolved. I have a requirement to retrigger the same survey notification for the same incident to caller again until the survey is not completed. Remi...