Hi, I am facing a issue in GlideAJAX and ScriptIncludes. Kindly help. GlideAJAX function onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue == '') { return; } g_form.addInfoMessage("before"); if (newValu...
Application repositoryリリース時に[System Upgrade]Recordの[Skipped Changes to Review] Related listsに表示されるSkipped Recordはどのような条件で発生しますか？
Hi All, Requirement is to create a metric definition to calculate the total time taken from open to resolve state excluding on hold duration. The on-hold duration is to be considered only when certain 'on hold reasons' are selected where of some them...
We are using correlation ID on Incident form for an integration 'A'.Now that we have new use cases to integrate incident with other systems 'B' and 'C' and store the respective correlation IDs we as well, is there any solution to store the IDs witho...
Hi, I want to create an incident using script with Short Description: "ServiceNow Associate" and attach that incident to 2 child incidents.Where 1st child Incident should contain short description : "ServiceNow" and 2nd Child Incident Should contain ...
HI, I would like to be clear if by purchasing ServiceNow Pro and then configuring the VA with nlu, users can have a conversation and respond in Basque.how is it in the link: https://www.iana.org/assignments/language-subtag-registry/language-subtag-re...
Hello, I was trying to set Assignment group and Assigned to fields as read-only depending on the role using a client script (this is for a specific task and has to be a client script), but I have found that I can't make it work with any of the field...
I have to publish my app on GIT-HUB and I don't have an Idea how to proceed and where to proceed.
Hi,Can ServiceNow track ticket quality checks/audits?Our Service Desk would like to start quality auditing Incident and Request tickets and was wondering if there is a way.
I have trying to load the Computers Data into CMDB computer table using Intune Graph Connector and my requirement is Skipping the records specific field value from staging table records so I wrote the CMDB Integration Studio Application Data Source b...
Hello Developers, I have a requirement where I have a record producer currently which creates a single record as usual but I need to change it to create multiple records at once and there are multiple variables that needs to be selected while creatin...
Dear Expert I would like to get the following repair script.How do I get “fix_script_start_chat_field_decor ator_IT.xml”? Note that the version of my environment is Xanadu. Best regards.
Contextual search on incident form is showing OOB knowledge articles. How to remove them PS - those articles are there in our KB at all.In the screenshot that I provided, when I click on that article, it takes me to https://hi.service-now.com/kb_view...
Hi,I have a requirement, I want alerts for a Configuration Item (CI) with an approved Change Request to be suppressed during the change window, So that automatic incidents are not created during the change window, while allowing manual incident crea...
Hi, Would need help with converting a Date from any format of the user into the system format and then validate it for 3 business days from the present day. We have tried a lot of thing but at one point it works and suddenly it stops working we tried...
