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Auto generate incident

When a ticket is closed with a specific subcategory, can we get a follow-up ticket in 30 days that says "Audit user activity"

carlosllano by Tera Contributor
  • 319 Views
  • 2 replies
  • 1 helpfuls

ATF

Hello, I am a developer now need to work with ATF as well, I am learning ATF and stuck with one small query What is the difference between "Test Suite Tests" and "Child Test Suites" ?  Thanks in advance

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anvitha ash by Tera Contributor
  • 373 Views
  • 2 replies
  • 0 helpfuls

Resolved! Moving multiple update sets QUICKLY to another update set

I made a silly mistake of selecting an incorrect update set instead of the Default update set while doing testing on the custom URL feature. Now, I want to move these 3 customer updates to the Default update set QUICKLY. My current way is taking a lo...

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hanaphouse by Giga Guru
  • 5463 Views
  • 7 replies
  • 25 helpfuls

Approval List Views

Has anyone found a way of displaying limited details on what an approvers are approving in say a My Approvals list view.  Always getting feedback back that they would like to know in summary what the approval is for without having to drill into the a...

Andy Foster by Tera Contributor
  • 379 Views
  • 2 replies
  • 0 helpfuls

Display Business Rules Equivalent for Widgets on Portals

Hello friends!  How would you massage data (on the server side) from a table before handing it over to widgets used on a portal or before sending it as a response from (an out of the box) REST API? On forms, I use display business rules to massage co...

ZoranG by Tera Contributor
  • 654 Views
  • 4 replies
  • 0 helpfuls

Resolved! Autopopulate Assignment group not populating by SYS ID

Hi ,The OOB Business rule  Populate Assignment Group based CI/SO  is working fine the only condition not working is the ELSE it is executing but the assignemnt group is not populating. we tried with SYS ID and Name as well.   (function executeRule(cu...

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Nisha30 by Kilo Sage
  • 822 Views
  • 10 replies
  • 4 helpfuls