we are using IDR to replicate data between two instances, but are having issues with user reference fields. because the sys_ids of users are different between the two instances, the records in our consumer instance have a sn utils error for deleted o...
When trying to set an Approver from scratchpad in Workflow Editor, I can successfully store and assign the sys_id of the Instructor from the student_information field on our form, but it does not set the Instructor as Approver in the approver - user ...
Hello all,I have been scanning the community for all articles related to Document ID with the goal of obtaining the sys_id from that type of value. And it seems its not that simple. One suggestion in the following post was:"I don't think you can get ...
Develop Instance, Washington DC Patch 4, Hotfix 1 When I try to run a curl command to create an incident via the Trouble Ticket Open API I receive this error:```com.glide.rest.util.RESTRuntimeException: No Content-Type set by API while streaming: org...
I've been following the instructions provided on the 'Custom Playbook actions' documentation to create my own custom Playbook Action Assignments for activities with no luck. They either never seem to display, or sometimes show up for a split second b...
Hi,In Supplier portal I want if a user is not loggedin state then after opening any url it will go to SSO page.For that I added Supplier Portal login page to SSO page and unchecked the public for the respective pages.This is working for kb_article_vi...
Hi all,I have a requirement to update the tab name in source-to-pay workspace based on category in invoice case table for other categories the tab name should not change.In here we have to update Invoice header to Accounts payable case for category '...
Hello All,I want to set the lead time policy for Change module. Can anyone please help me with it.Thanks.
This UI action button appears in our workspace as expected but it's failing after t4 is alerted. I couldn't figure out where this was failing so I put in a bunch of alerts but everything t1-t4 shows up but t5 doesn't. The new record isn't being creat...
We have a custom service now app that integrates with another system to trigger jobs. Certification requirements mentions we need to provide load tests, are there any recommended tools to do that?
I have a custom table with student data I have imported, via JSON (attachment) as a data source. This works fine. However, I need to temporarily add a new row when a field is invoked on a table. For example, when the student_name field (Reference)...
SAP SuccessFactors to ServiceNow integration can you please help me how can we do the integration between the SAP SuccessFactors to ServiceNow integration not spoke integration , we looking for the REST api integration , what are all type authentica...
I've got a situation where Select Box fields within a catalogue item are not getting populated, despite being populated on the relevant form: When I click on a UI Action that automatically allows the Child Business Application to inherit the values o...
I have done this using schedule jobs but how can i achieve this using flow designer, I am not getting option of adding script in flows. can some one help!!
Hi, The requirement is that when a change task of type=peer review is created on a change, the state needs to be read only for everyone except admin and based on the result of the field peer review result (pass or fail) the state needs to be set to c...