Hi Team, There is an issue where there is a lag between the date and time of email sending in the ServiceNow log and the date and time when the recipient receives the email in their email client.When I contacted NowSupport, they told me that the lag ...
We can add catalog item variables on native list view, but now I want add variables on Workspace List view(Legal Counsel Center).
HI , Anybody has used to REST Step in flow designer action to get the Oauth token from external system,if yes .Could you please share me some details. What is the use of 'Request Type' and 'Request Body' ,do we need to put anything in the request bod...
Hi , Our customer wants to set up MFA for specific catalog item , is there a developer guide or article explaining how to do that in ServiceNow ? Thanks
When creating Single Score report on Incident table, the total number shown is inclusive of all Incidents. When I click on the number however, the list view is shows only the reports which should be visible (as configured by the ACL on Incident table...
Is it possible to make a tab highlighted or coloized when the record is a major incident record? I couldn't find anything in the sys_ux_page_property table records for this. Alternatively, is it possible to colorize the 'Major Incident State' field o...
I'm converting client scripts to run in Workspace. I've got one that only runs when we're moving from New to Review on a Retro change. The original relies on g_form.getActionName() == 'state_model_move_to_review'It doesn't work in Service Ops Workspa...
PowerShell script execution failed. Script returned status 1 using account user can anyone help me that how to resolve this issue?
I am trying to use the RESTMessageV2 when developing using the ServiceNow SDK. The project is made with TypeScript, and everything works but the sn_ws namespace. The is the fetchWarranty function that should be used. All of the code is running when u...
I have created new choice in repeat field in CAB schedule entry whenever i select that option not showing any info message and whenever i select OOB option like 'Does not repeat" showing info message also where that is coming any need to update scrip...
I have dashboard on analytics center in HR AGENT WORKSPACEfor some reason the person cannot see the reports when I impersonate someone who need to see the dashboard it seems to be emptywhy ?
There is OOB functionality where there is flag setting which is available on the UI which would allow people when they are attaching documents to a ticket to restrict the viewing of that document to the team assigned. This is not a capability which i...
Hi All,We are facing an issue where whenever an incident with priority M1 or M2 getting resolved, then system is created a problem record automatically, I tried to check BR and Flow but did'nt find anything, Please see the screenshot
Hi All, How do I add an existing module to the application menu ? For example I have an existing table named "NAS File System" which is not associated with any application menu at present and I need to add it to the menu so that it is viewable in the...
can anyone please tell how to integrate ServiceNow with the duck creek ??