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Previous updates value in flow designer

Hi Team,how can we get previous updates value in flow designer i have created flow designer on problem table.. i have to wait 24 hours and then if updates count increases(greater than previous) in 24 hours i have to trigger notification can anyone he...

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Shabbir1 by Tera Contributor
  • 562 Views
  • 1 replies
  • 1 helpfuls

Multiple should not run

Hi,I have a requirement involving a catalog item in the portal, which is already implemented for bulk upload. When we select the CI class variable from the portal, the respective transform map should run. However, currently, if we have 12 rows in the...

ThatiV by Tera Contributor
  • 455 Views
  • 1 replies
  • 0 helpfuls

Resolved! Need Help on code

Problem ticket cannot be closed if there are open Incident Tasks anyone please help with coding.

Resolved! Variables to Incident form in SOW

So I have here a record producer in Service Portal - it becomes an Incident when submitted.However, these variables are not showing on the Incident form. Please help on how I can make it appear. Thanks. I need to make it appear as a new section in de...

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tinndizz by Tera Contributor
  • 1793 Views
  • 10 replies
  • 4 helpfuls

send PDF files of KB articles in rest api response

A third party app, sends request to snow system for KB articles. They may send a single KB number or multiple KB numbers in query parameters. And they need the KB articles as PDF file in a ZIP file in the response. Is it feasible using scripted rest ...

Resolved! How to get value from Array of JSON Objects

Hi, I have below output using one of my background script where this is an array of JSON objects.[{"directory":"446e361e1b35c110336be3fb234bcbdb","roles":"ab348df61badbc10cab09647b04bcb6d"},{"directory":"3afc390e1b648d10336be3fb234bcb8a","roles":"ab3...

Building an object array based on Look Up Records Step

Hello all,      I have a 'Look Up Records step' in a Flow Designer Action.Look Up Records stepI am attempting to iterate over the record set with a Script Step and build an object array.Setting Record Set Varialbe (function execute(inputs, outputs) {...

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lonesoac01 by Giga Guru
  • 823 Views
  • 4 replies
  • 0 helpfuls

Help with Catalog Client Script

I need help with a catalog client script.  For the ''Operational work type' drop down, whatever that is selected there, I would like the 'Work category' drop down to to change to the same thing.  The choices for both the drop down are the same, but t...

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Jen11 by Tera Expert
  • 1290 Views
  • 5 replies
  • 1 helpfuls

Hi

New here just wanted to say hi!

CarlaN by Kilo Contributor
  • 782 Views
  • 3 replies
  • 0 helpfuls

Flow Designer Records Lookup: Aggregate option?

I have a repository form which uses two levels of grouping to gather data.  Normally, I'd be using a Glide Aggregate to group the info into groups of the first level, then use a regular GlideRecord query to look through the data in the second level. ...

tahnalos by Kilo Sage
  • 1837 Views
  • 3 replies
  • 1 helpfuls

CMDB data flapping through sccm and discovery

We have an scenario where the cmdb_ci_computer data is flapping through sccm and discoveryAs per the requirement we need to update the cmdb_ci_computer attributes (serial number & name) just through sccm and cmdb_ci_server attributes (serial number &...

Sayali_N by Tera Contributor
  • 1427 Views
  • 7 replies
  • 0 helpfuls