Good day everyone, i need to find a way to display the attachments inside of the options for the Approvals page i have the attachments showing in the Approval Form page but i want the users to just click on options and see the attachments there inst...
I need to capture the sys_id from an incoming email in a variable within an inbound action script. I can get email.body_text, email.subject, etc. but email.sys_id comes back as 'undefined'. email.getUniqueValue() doesn't work either (I didn't rea...
Hello awesome community.wondering if you can help with i hope something simple, but i just cannot for the life of me, get it working.with JSON, you can easy go through each key in the object.var obj = {"key": "value","key": "value"}and you can do for...
Hello everyone Please help out to get the current and previous values I am going through for each condition that is not working please help, it not taking the field value, it is stopping on for each changed field
Hello All,I am trying to sync a variable "Primary Requested for" (primary_requested_for) created on a catalog form to the RITM requested for field (requested_for) using a catalog client script and a script include.However its not working as expected....
Hi: How can you set a limit on the records returned in a report. I only want to return the first record. Can you specify that in a report?Thanks you!
Hi,I have a requirement where they want to hide the alert message automatically after some duration or once cursor get click anywhere else in screen.I want to check if there is any way to decrease/ Increase alert message popup duration and if we can ...
If user tried to interact with closed HR task via email then it should redirect him to create new case.How to achieve this functionality.can someone help me? Thanks in advance
Due Date on Problem task form should be restricted to only 2 months and user should not be able to select past date. Please guide me on this requirement @itsm @developer @Problem
Hi, There is a catalog item which has 2 fields: tier_1_name and tier_2_name and both are string fields. Scenario and how the catalog item works: - The 2 fields above are not displayed on the form at the same time, but are dependant on the other fiel...
Hi Experts,Can anyone please help with the detailed step by step process of configuring ServiceNow vault encryption along with required plugins?
Hello, I need some help regarding Issue management UI Action. Requirement: As the Assigned To, when I update Due Date, an Approval Task is sent to the Issue Manager prior to changes being made on the field. If approved, Due Date is updated, if reject...
Hello Team,We are using Next exp custom workspace.. we dont want user to visible duplicate action on header as shown in below imageIs there any configuration to hide/Disable it?Thanks in advance
Hello!We have installed the slack integration successfully and it is working correctly. Googling around I see a few things saying the Source field on the incident table should automatically list that it is "Slack for ServiceNow" when an incident is c...
I've seen several posts like the one below about how ServiceNow parses the from address and matches it to the user table. Example Post I'm unable to identify what script, business rule or inboud action is being used to inital parse the emails' from i...