When auto-populated one reference field with another (both from the sys_user table), the DisplayValue for the auto-populated field doesn't transfer from the Catalog Item to the RITM. I am submitting the request as a local Admin. So, security permis...
Hello , I was working on a custom form.there is a checkbox field on Representative table called validFlag = Booleanthere is Employee table in that we are having Frequent flag (string with drop down values Yes/No)= validFlag(representative table field...
Dear Community,I'm using an UI action button in the Agent view ("Create Emergency Case") that creates a case. Finally the UI Action uses a redirect:var url = '/nav_to.do?uri=sn_customerservice_case.do?sys_id='+ newCaseSysId; action.setRedirectURL(url...
Hello ServiceNow experts! I have this Client Script that has a confirmation message showing to copy fields from parent to child case. This confirmation message has options to select: OK (copy) and Cancel (not to copy). Please help in modifying to cha...
Hello Experts,I've written the script below to validate whether the start date is less than the end date or not. However, the script isn't functioning as expected. While I receive a proper confirmation message, when the start date is greater than the...
Hello Experts, With the recent upgrade to Xanadu, the CMDB Health dashboard was moved to CMDB Workspace. We were monitoring some principle classes using the group view. But now that CMDB health Dashboard calculations have changed and we need to spec...
Hello all,So I shared the SAFe Board with a user using the share board icon on the right. But when the user tries to access the board, he doesnt have anything populated. I will attach that screenshot below. I want the user to be able to view the boar...
Hello, I am having issues with creating a checkbox on the user table that will highlight the user whenever they submit a ticket/task. I wanted this to work similar to VIP field. Any help on this would be amazing. Thanks!
Hi there! I have some content that I need to publish on Employee Center so that it is just visible to managers, and I wanted to see if anyone else has solved this problem, because it seems like there should be a simple way to do it. We already have a...
Hi team,may I know how to add a custom tables in Global search functionality and filters?What are the areas involved in this, currently we are in helsinki..... Please provide solution ASAP
Hello all. I cloned a copy of the datatable from instance definition widget and added the following code for a record watcher: spUtil.recordWatch($scope, "x_325383_modules_exm_module_table", "", function(name) {console.info('this is a test');spUtil.u...
Has anyone been able to successfully implement Kount into their ServiceNow SSO IdP setup? There's some information on how to get a JavaScript library into ServiceNow, but it seems unnecessarily difficult to setup and maintain as new versions are rol...
I have a variable set which has a drop down variable with 3 drop down choices. This variable set is used in many catalog items. For a particular catalog item, I want to rename the 3 drop down choice labels. I want to use same choices but just want to...
I am having a strange issue with my UAT (Test) instance. The Latest activity window is displaying a different view in the test instance then in my DEV and Prod instance. We have a very common three tier instance structure. All customizations and de...
