As a Legal Fulfiller, I need the ability for users to reopen Legal requests to be disabled/deactivated, so the Legal Requests stay closed after the Legal team closes them (only Legal team members can reopen Legal Requests.
Hi All, We have a Dialog window to view the responses from vendor. This window uses the below GlideOverlay to dispaly the dialog box, var d = new GlideOverlay({ title: getMessage("Third party's responses"), ifr...
Dear Team, I am using custom application, from the Update Business Rule I am trying to send attachment to another ServiceNow instance but I am getting this error :{"error":{"message":"Invalid file type: application/json","detail":null},"status":"fail...
I am having bulk of attachments stored in my laptop folder.Now my requirement is to upload all the attachments into the ServiceNow custom table at one time. Can anyone please help me to achieve this? Thank You in Advance!Pratiksha
Hi community! I've got an HTML field (description) - how can i remove html tags from this field in activities and from widgets on service portal?
Anyone who can direct me where to manipulate the display fields here in search results component?I want to display more fields like manager, mobile phone number and location:
How to resolve Error :- "Risk Assessment threshold configuration error" when using Risk Assessment ,Conditions
How to create a Close RITM subflow for Catalog task
I am on the record page within the workspace and have added a button. When the button is clicked, I want to capture the current page URL. Specifically, I need to extract the sysID parameter from the URL: URL Format:<Instance Id>/now/mfg/isa-equip...
On the User table, the Location field has a tree picker. I have two questions about this.1. The hierarchy for this is Country -> State -> City. Where is this defined in ServiceNow? How does the tree know that this is the structure? I don't see any de...
Hello,I dont have much experience with flows and approvals so I would really appreciate some help!I am trying to create a flow that would trigger when an HRIT Operations case is updated. The part I am struggling with is, I need to send out an approva...
How do I create a clustered bar chart for incident trending year on year, which compares Jan 2024 and 2025 side by side, then Feb 2024 and 2025 side by side, etc.Example attached
How do customers handle the following:If a fulfiller "Close Cancelled" any task, what state should the RITM and Request be updated to?If a fulfiller "Close Skipped" any task, what state should the RITM and Request be updated to? Does anyone have a sc...
Is it possible to copy UI policy actions to another UI Policy? I have a situation where the UI policies I have are fairly complex and the UI policies are against the same items but I just need to change visiblity/etc. and having to manually recreate ...
Hello All, The email address is clickable but there is no action to open Outlook application when being clicked.Please help to advise.my JSON code in Contact Card component:/** * @Param {params} params * @Param {api} params.api * @Param {Transform...
