Hi community!I'm trying to add the "edit" button in a related list on the incident form on csm workspace. At BE there are both ("new" button and the "edit" button), but on the workspace there is only "new". I would like to make both visible on worksp...
Hello Snow Buddies, I'm writing this to share solution for one of tricky requirement I recently faced while working on project. " Url is the Key to achieve applying view rule for new record " Background: On Project record we have created new field ...
I am creating a UI page with a slush bucket. Unfortunately, the slush bucket has far more options than get displayed to the user. (ServiceNow will only display 100 options in a slush.) I need to allow the user to filter on this slush bucket so they c...
How can I make the duplicate page to be used in the workspace.I created the duplicate landing page from the default page and made it active with order 10.But I'm not able to deactivate the default page or change the order from 0, there is a protectio...
Hey all, I need to look up on hardware assets records where- Asset function == primary- Warranty Expiration == today + 2 months (this is a custom field of Date type). I set up the flow on Flow Designer:1. Set the flow variable to 2 months from now:2....
Business Justification : Opening a ToC after an incident is reported may contribute to the incident being resolved before a GDS analyst accepts the ticket.Additional Details :Would it be possible to add after: "We are sorry to hear that something is ...
Ok, I have a bit of a mess that I am trying to "clean up". We have been developing new catalogs and are in the process of trying to promote them from Dev to Test. When moving one to Test, not all of the changes are showing. We went back and found ...
BackgroundWe have a catalog item approval workflow that sends approval requests through multiple channels (Employee Service Portal, email, etc.). Our approvers can take action through any of these channels.The IssueWe're experiencing a problem where ...
I checked the records for the event table [em_event] and found that there are only records up to 5 days ago.I understand that the event table rotation is 1 day x 7 times by default,Does this not mean that the past 7 days are retained?
Hi experts,We are configuring sharepoint online connector. Everything has been set up as per snow document.This indexing is stuck 'Inprogress' and wont complete and sharepoint results are not displaying in portal.Any ideas on what is the issue here? ...
My approval state is set to Cancelled even though the approver rejected. I am expecting a value of "rejected". Is there something wrong with my configuration?
I have to import more than 1 million records into the table from excel attachment using data source. Is it possible? or if not then what I have to do to make it possible in lesser time period.
Hi everyone,I am working on formatting a CSV file to import data into a ServiceNow table. I want to make sure the data is in the correct format for a smooth import process. Can anyone guide me on where to find the correct field names and order for th...
Hi Team, I have a variable (say var2) that is dependent on another variable (say var1). var2 is a lookup select box and has a reference qualifier that uses var1 (example below)javascript: 'active=true^dependent_value=' + current.variables.var1 ...
Hey everyone,I have an After Insert/Update Business Rule that is designed to:Insert approvals in the Review stage for users listed in the Reviewers field (which is a List type).When the Reviewers field value changes, insert new approvals accordingly....