Resolved! What does the "u_" prefix stands for?
I'm a newbie on ServiceNow and just got curious on what exactly the "u" prefix on custom fields stand for, anyone know?
Forum Posts
Setting choice order for catalog lookup select box
I am having troubles getting the sequence order to work for a catalog Lookup Select Box. The choice list is being displayed in alphabetical order even thugh I added the ref_sequence attribute to the variable. Am I missing something or does the ref_se...
Resolved! ALL Column - Instance Menu Item
I am sorry that I unable to verify that I am asking these questions in a understandable way. Can you answer directly, or refer me to documentation that answers the following questions, regarding the list displayed when the ALL menu item is tapped i...
Method Failed: with code: 403 - Forbidden username/password combo
I am testing a new REST api connection and get this error. I have the right user id and pwd .Tried this but no luck: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0720934Any ideas on how to resolve this?
Resolved! Need help with Inbound email action script failed to attach file to the target record.
Hello, A user replies to an existing sctask email notification with an attachment. The inbound email is added email body text to the correct record, but the attachments are not getting attach. Below is the script I'm currently using. Could someone p...
Resolved! Service Portal Menu - Filtered/Scripted List must be a top-level Menu Item Issue
I'm trying setup a menu however it won't display on the page. I don't see any documentation on how to resolve and confused how to make this a top-level menu item. Any ideas?
Interactive Filter for a String Field in Service Catalog Variables
Hello I am trying to create a Dynamic content block that uses an interactive filter to look up a value in a Service Catalog Variable. I was previously pointed to this link: Custom Interactive filter based on Catalog item va... - ServiceNow Community...
Make variables read only after group approval stage (RITM)
Hello folks, I have created a Script include and Client script to make 2 variables editable after user submit, so the approval team can make changes and assign a better group team to work, it's all working fine so far, the problem now is, those varia...
Issue with Initial Load of Manage Access Page Post SailPoint Connector Upgrade to v4.0
Hope you're doing well!We recently upgraded the SailPoint Identity Security Cloud connector from version 3.2 to version 4.0. After the upgrade, we’ve encountered an issue with the Manage Access page:The page fails to load properly on the first attemp...
Stop a report that is running
HelloIs there a way to stop a report that is running?I need to do a lot of data analyses. I create reports with different conditions and then run them. Sometimes the reports run for a very long time and I want to change the condition (e.g. narrow dow...
Virtual Agent Chat answer available only to highest Role Agent
Virtual Agent Chat answer only to highest Role Agent The other available agent is unable to answer the Virtual Agent Chat. Please check and confirm on the algorithm used here?
Resolved! below before business rule is not working
Hi All, The query is, I need to restrict to add affected CIs to the change request if the change state is not in implement/review/cancelled/closed. I have written the below script but the script is not working, the script is not entering into second ...
Not able to save case
I'm not able to save the case CSM. in browser console I'm getting below error the "saveRecord is not defined"But I check the UI action for CMS table but "save" button was not updated for long time.
HTML Field Type Does Not Display Properly on Mobile Browser
Greetings Everyone, I have an HTML field that I am using to display and email that is captured within an inbound action. When I visit the record on my Desktop, the contents of the HTML field are displayed as expected. However, when I visit the same r...
Field level vs table level ACL collisions
Field level vs table level ACL collisions
