Good day SN Community Wondering if anyone could assist in achieving the below please? I have created a custom HTML field on the project form (SPM) I would like to populate this HTML field with a table and rows, reflecting the resource data from the ...
Describe how to set up a Signing Keystore for Encryption and Signing for a SAML SSO Identity Provider.
Hi Team Please help meThe operator in the filter gets wiped out when reopening a saved report. Likewise, the variables dotwalking doesn't seem to stick either. The variable field displays when you initially run the report, but if you click into the f...
We have a requirement to modify the Out-of-the-Box (OOTB) error schemas for TMF642 Open API to align with the TM Forum standards. To achieve this, we have created a custom scripted REST API, which acts as a bridge between TMF642 and the external syst...
I created an annotation at the top of the form, and the annotation differs based on the choice of a certain field (this is already done by a client script). After creating this annotation, the scrolling position changed when opening the form, to the ...
Hi, Please advise to create business rule to set no SLA for specific service catalog request. it should not while creation on request item. so i want to set no sla for this request item. Thanks.
On a critical incident or priority 1 incident, when I click propose major incident ui action, The function works, but it shows an error message. Can anyone help me solve this issue?? The error appears both on back end and service operations workspa...
Hi! In a case of a conversion from workflow to flow designer , in the first step there is a Script to set RITM fields :current.short_description = current.variables.ritm_short_description.getDisplayValue(); var related_offering = new GlideRecord('u_...
Hello all. I'm trying to create a UI action to call a UI page to allow the reassignment of an issue to a member of a specific group as it is part of our escalation path. I have the UI action and UI page working in general. The only thing I can't s...
Hi All,I am using email methode ' addAddress(String type, String address, String displayname) - type can be "cc" or "bcc" 'in my email script with the help of this methode I am able to send "CC" OR "BCC" butI want to set "TO" address dynamically ...
A few months ago we turned off automatic creation of software models, but models are still being created by the system. Do you know which options under the software asset management properties need to be turned off so the system does not automaticall...
I have a requirement to hide an RITM from one catalog request for everyone unless they are the submitter. Additionally, task needs to be hidden to everyone except users in a particular assignment group or the submitter. I was going down the ACL path...
you need to add a reference field (groups ) in the incident table and when you select the caller and after saving that when you click on groups search icon it should only display the groups where the user is part of and i am using a business rule for...
We need to send an email via a completely different system, ServiceNow is not involved in the mailing proces. However, we want to CC the email to a ServiceNow managed email inbox, so that the mail can be linked to an existing case.Is there a way to r...
I am trying to achieve another scenario where in my catalog Item, I have a List Collector field called 'role' and each role will have single or multiple owners. We can select multiple roles at a time in the List collector. when the catalog item is s...