Hi ServiceNow experts, when I am impersonating an ITIL user and try to access an RITM in Native UI the variables are read only. However, when I try to access the RITM in SOW it is editable. How I can make it as read-only in SOW as well? Also, one if...
I want to trigger notification when the job fails or other than 200 https status code. I have created event and notification. I am not able to create the notification when it fails.Below i have added the my scheduled job script// Step 1: Authenticate...
I have a UI Action. When I click on this UI Action, I want it to synchronously save the information that comes to a tab (TY) added as Related List at the bottom of the page. I tried RelatedListMgr, g_form and other methods but it doesn't work as I wa...
Hi Everyone, I have created tests and want to know how we can link it to Enhancement tickets in ServiceNow. For Stories, I see we have the "Tests" Related list which allows the tests to be linked to the respective Stories. Is there any such functiona...
Hi All,I have created one custom app in our dev instance.It has record producers, tables, workspaces, notifications etc. I haven't moved this to test instance yet as I am still working on remaining dev, I wanted to ask 2 things-Can I publish the app ...
I am trying to update a flow in Flow Designer. When I try to save the changes, I get an Internal Server Error - see error log for further details. But I don't know how to access the log. Can someone help me?
Hi everyone, I want to segregate scores coming from indicator source data based on some fields for end user. Has anyone worked on such requirement. Regards, Mayur
Hello, everyone. I don't know if anyone else has experienced this, but when I tried to look up a table in the same app when configuring a "List - simple" component in the Workspace UI Builder, ServiceNow gave me the "No result found" message. What'...
Hi All, I am having the requirement to prompt the alert message when the user clicks "Send" button in the email client template. If you have any idea how to incorporate this changes? (or) ui action to call ui page in the same way to show up the email...
Can we ask Now Assist on how to solve an incident issue based on the data it has of previous similar incidents? I'd like to know if it's possible for Now Assist to give step-by-step solutions on how to solve incidents if a similar incident has happen...
CyberArk integration configuration with service now:https://docs.servicenow.com/bundle/newyork-servicenow-platform/page/product/discovery/concept/c_CyberArkIntegrationConfiguration.html Install the CyberArk Credential Provider, including the AIM API,...
When a person who is a manager or backup of any groups leaves the company or changes roles is there a way for us to detect that change and require an update to the groups?We have been having problems with people moving to new roles or leaving the com...
Hi, Can anyone help me like how we can change the filter navigator background color and font colors in Polaris view. Thank You! Regards,Ganesh
Hi, I have configured Email client on my sc_task table now when the task is lose complete/Close skipped/Closed incomplete the option of email should be disabled, as I have enabled email client through configure Dictionary, how to add these conditions...
Hello guys!As you can see in the picture, this is a servicenow back-end form, based on table cmdb_ci_business_app (Extends table Configuration Item). Do you see under Related Items there that there is a list of Consumes and one of Contains?If I go i...
