How can I update an approval record through a third-party integration (Postman) so that the Updated by field in the activity log reflects the approver’s name, rather than the integration account?
Business Duration is required ( sameday, last 2 days ,Last2-7 days, older than 30 days)How to set the these values on Horizontal X -axis?
Dear Experts. I am going to set up the Teams integration now. I am wondering about one thing.ServiceNow and Teams (office365) are both SaaS products, but I am wondering about the security aspects of linking only my company's Teams with my company's c...
I have a requirement to post SNOW data into external Ai system, not sure how to implement it. Please provide suggestions if anyone has already implemented it.
We have LDAP integration for importing user data in servicenow and over the time period user count has moved to large count while only 30% of the records are active and rest are inactive.Just wanted to know if someone has archived user records specif...
Dear Experts. We have decided to integrate ServiceNow and Teams.<Supplemental>.Please note that we plan to start small first.We will also send progress notifications about catalog items and inquiries, which are usually sent via email, to Teams.At thi...
Hi TeamDo we have any standard SLA's for service requests.
Hi, I'm quite new to ServiceNow and for education purposes I am creating groups, roles and ACLs for a product application.The rules for my "Analist" group is to create and read the products, and the "Supervisor" group has permission for the whole CRU...
Hello everyone i want to create a similar functionality has OOB dropdown "Your work" for my custum page with custum visualisation how can achieve that, would greatly appreciate your help.Thank you
As the title says what I want to do if possible, is have an initial request that is raised from a catalog item, have some work done in that, but then have a secondary catalog item that can be raised under certain circumstances that is raised and adde...
I have a catalog item that once submitted I want to update the Request field on the RITM, to associate it with the Request added.I then want to delete the Request that was created when the catalog item was submitted (which should at that point have n...
Hi team, I'm using PDI.When SSO is not configured, I'm able to access the WSDL via - https://dev111222.service-now.com/sys_user.do?WSDLI'm prompted for credentials and then I can access the WSDL However when enabling SSO, I'm no longer able to access...
Outside of the URL and the global search, the rest of the pages' visual cue that they are highlighted/selected cannot be seen. Google Version 130.0.6723.92 (Official Build) (64-bit) (left) vs. Google Beta Version 131.0.6778.24 (Official Build) beta (...
Hello Community, We have Standard Templates and trying to submit the standard change request. When i click template, it is taking into standard page and not showing submit button.Change request creating without submission.How to check this one? I tr...
I want to disable "Leave Site?" pop up when leaving form. https://docs.servicenow.com/bundle/washingtondc-platform-user-interface/page/use/using-forms/task/t_EditingInForms.html----Cancel changes to a formCancel changes to a form by navigating away f...
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