Hello,I have a flow that was working a short while ago that seems to be throwing the following error: Failed to register Record watcher for ee913757d69f12109edb436d6922ee98 with condition sys_id=5b917757c39f121015807e43e401314e on table sysevent The ...
Hello experts, I'm trying to fulfil a custom functionality which will change page content dynamically based on value which is looking for the matched html field in a table. the content should be changed on title click. The issue is the html is render...
Hi, As per the requirement, we had made the retrospective start unticked in Response SLA. Now, I want the report of the incident SLA's (Response) which was first attached to the ticket. Can someone help me in this?
Introduction:When developing in ServiceNow, you’ll often encounter scenarios where you need to fetch additional data from the ServiceNow database server without refreshing the page. One powerful way to achieve this is by using GlideAjax with a Servic...
Hi Community, We have a requirement to retrieve a large number of in-progress HR Life Cycle Event records where all associated HR tasks, requests, etc., are closed. We created a script include to handle this, but it works only when we set a limit of ...
We have developed the Javascript SDK using ES6 for our product. I want to use this SDK in the ServiceNow scoped app. Based on my primary research, the ES6 class syntax won't work in ServiceNow backend scripts (like Script Includes) because ServiceNow...
Hi, Some workspace UI actions have different labels with the backend. I noticed it might be probably configured sys_ux_form_action_layout_item. However I saw one of our UI Actions has the same value on sys_ux_form_action_layout_item and sys_ui_ac...
I want to take the ServiceNow CSA exam. As you all know the "ServiceNow Fundamentals" course is required in order to get your voucher. It is to my understanding that the voucher is good for one year from the time you complete the "ServiceNow Fundam...
Hi Team,I have requirement where after submission of 'create known error article' it should trigger approval to the problem task Assignment, can someone help me that how can we achieve this. As i have tried to customize new workflow in the approval a...
Hello, I have requirement. When an email notification sent to user, the notification should contain button let's say "CloseReqest" and once the user clicks on the button it should close the RITM record state to Closed Completed . Could someone please...
Hi Team, We have a requirement to change the current state to previous state (On Hold to Review State) when the 'Expected in production date' is crossed. Thanks, Jay
I’m working with catalog items and I’ve added a widget to the variables for a catalog item. However, after submitting the catalog item, I’m unable to see the widget data in the RITM. Has anyone experienced this before or know how to ensure that the w...
Hello, I need to add a button in email notification triggered to user, button called "Close Request" when user click on the button it should update the RITM record state to "Closed Completed" How can I achieve this. Could someone please let me on th...
Have a section in the notification template 'Resolution Section' as shown below. Under that it has 4 fields Resolution Section:Describe action taken: ##u_action_taken##Describe action to be taken : ##u_planned_action##Date of Completion: ##u_date_of...
In a catalog form, I have two list collector field: "New Users" and "Old Users" which reference to 'sys_user' table.I have another field - contact which is only reference to the User table but I only want the users selected in "New Users" and "Old Us...