Requirement - want to present data to management on metrics on how many times such issues were addressed on the instance performance perspective. To provide data on how many times performance issues (wrt MID and long running transactions) and what wa...
I need to create a single score data visualisation and add it to the CSM customer information page. How do I pass the company to the report filters?
I requested a new instance of latest Xanadu. I am not able to connect to it. Getting error Failed to Connect. Contact IT Administrator. Please help.
Hi All, I'm working in the custom widget and I'm facing the below issue.When you filter by "unable" in the short description, it only shows records on the current page that match that filter. If there are no records to display on that page then I hav...
I have recently started with application developer program in service now and I want to build an application with it so I can get hands on experience. I need some ideas which will clear my service now development doubts in order to upskill.
Hi guys,I have requirement to update few variables of an RITM record. I want pass this RITM number in script action query condition so that i can edit this record.I Tried below code. The below code is working fine when i use addEncodedQuery conditio...
We have a requirement that user with role 'change_manager' can be able to edit all fields at all stages under change management. Could you please share your inputs on this?
Dear Team, I have a requirement for onbefore transform script which is working partially- Condition is If Manager (u_manager : source) starts with 'xt' OR 'XT' & Manager (manager : target-sys_user table) then ignore the insert/update of those records...
i am not able to publish the campaign am i missing any plugins?
Hi All, I am working on servicenow-servicenow integration incident creation / update synch is working from one to another as expected --> how to move the attachment from one instance to another instance --> why we need GlideSysAttachment() method f...
Hi,We have some field level ACLs on Interactions table and the ACLs are created in Global scope. Now there are some interaction records getting created in AWA for HRSM scope. And I see for some reason the ACLs on Global scope are not getting evaluate...
Hello Community, Can anybody help here to know about the campaign in ServiceNow HRSD.
Hey all, I need to hide the indicator that says "Indicates required", I know its not the best practice but this is what I was been asked for. Tried onload script that catches the class if the indicator but for some reason its returning null.this is t...
How to redirect users to a specific form based on a form field selection in Service Portal?
we need to send an Notification to ask user with rights to send a mail if he wants to keep the rights without any answer the access rights will be deactivated at the end of the month.The mail must be sent first week of July and first week of Novembe...
