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My PDI is offline from last 3-4 days

Hi  My PDI is offline from 3-4 days, I thought there is a maintenance for a day or so, but does not look the case now.Does anyone has insights why PDIs are offline from 3-4 days and when we can expect those to come online. I know, I can release the i...

DeepakI by Tera Contributor
  • 1476 Views
  • 6 replies
  • 0 helpfuls

Resolved! Instance is not logging in.

dev276459 My PDI is not logging in. Showing error as "The instance is offline. Please check again in a few minutes."

HarishMahat by Tera Contributor
  • 2828 Views
  • 6 replies
  • 6 helpfuls

Service Portal and UX sort issue

While creating a list of rooms associated with the dependent value of a location, I ran into an issue where Service Portal shows no order but UX does, even the ORDERBY is there. How can I make it to look the same on both.  Also, I noticed that when I...

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gracjan by Tera Guru
  • 831 Views
  • 1 replies
  • 1 helpfuls

Resolved! Need help to build a report by Incident History.

I need to build a report on Incident history data. When I was looking at the "sys_audit" table, it was huge and when applied filters it was taking so much time and finally transaction failed.One ticket worked by different assignment groups and their ...

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Community Alums by Community Alums  
  • 10169 Views
  • 6 replies
  • 5 helpfuls

incident management

Get Latest Work notes or Additional Comments into the custom field automatically on incident table.

bommalarajk by Tera Contributor
  • 683 Views
  • 1 replies
  • 0 helpfuls