HI Team,I am using SFTP Step in my flow designer which is reading csv file which exists in one shared folder within mid server and I am getting "Cannot connect, status is SSH_CONNECTION_FAILURE. Timed out while waiting for SSH protocol ID string" Don...
I want to fetch the all the "In_Progress" incidents and finally change the state to "Closed", how can i achieve this ?Using Background script (Other way would also appreciated).
how to add hardware status on SAP HANA DB form.
Hi, I want to update the same record in my table after it is inserted . So what is the best practice for updating same record in after insert business rule as current.update() might show recursive call in the health scan reports and without that it i...
This is an oob ui action-"Attest", i have added an small client script here. however client script is working fine but server side script is not getting triggered. And also, if i remove client side code and uncheck client checkbox, server side is wor...
Hey all, I have a ui action(find the code below), which is working as expected. And it contains both server side and client side script. I wish to configure same functionality in workspace as well. So i have decided to go with declarative action.What...
HelloI have a requirement that will auto populate the catalog item field based on the incident record basically from creating request in incident table and selecting catalog item fields will auto populate. Please check my code is now working (catalog...
Hi all, I need to import Work notes entries from an external ticketing system into ServiceNow. And, moreover, the chronological ordering of Work Notes migrated needs to be maintained. External system will provide the dump of work notes in Excel forma...
Hi All, The label for only 2 languages (Indonesian and Vietnamese) for Japanese language translation changes to inactive automatically and it will display in English. No issue with other language labels.I want to understand what would be the root cau...
I want to use a business rule to check if a user set in the user's reference type column has a specific role.
if any one can answer how we do import/export with out effecting the system performance what are the ways available/ how to break the data into chunks etc .
While navigating workspaces, I noticed a common issue where users had to jump back to the list view to create a record that wasn't available in the reference table. The native environment provides a new button in the dialog box, but fear not, I've fo...
Hello, I am trying to find where to configure the condition of the visibility of Publishing Checklist sidebar from Policy Record in Compliance Workspace, by default Owners and users with the role (sn_compliance.manager) can see the checklist.I tried ...
Hello all! I have a requirement to create a Record Producer for the Change Request table that is scripted to create multiple change requests based on the customers choices in one field (in this example, the Tool Selection field). This producer also h...
Hi, If i go to the incident list and I personalized the List Columns and stay only with two columns:short description assignment group then I click on Export and choose JSON. The JSON’s file contains all columns and data and not just the desired two...
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