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Resolved! Hide the UI Action based on Related list

Hi , i have Ui action Link Jira issue, now it will displying all the cases. i need to show that ui action if jira case is attached to case only, else i don't want to show that ui action.  how can i achive this, any suggestion please.  Regards,Rajesh....

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Community Alums by Community Alums  
  • 760 Views
  • 3 replies
  • 0 helpfuls

Resolved! Scheduling a flow for every 1st of February and 1st of August

What is the best way to schedule a flow twice a year on exact dates and time? The flow should be triggered on every 1st of Feburary and 1st of August. As the flow trigger itself does not allow to set it up in this way, should I create a scheduled job...

Wasd123 by Tera Expert
  • 1402 Views
  • 2 replies
  • 2 helpfuls

IRE not Working

Hello everyone,We are facing an issue with IRE on our client’s development instance.For the Network Adapter class, there is an out-of-the-box (OOTB) dependent identification rule with two criterion attributes: Name and MAC Address.I have set the reco...

Resolved! How to achieve Dynamic Translation on message.

We have a requirement to translate Server-side data like, need to show info message “The incident short description is : Outlook not Working”. In this case “Outlook not Working” is Server-side dynamic data showing on form load, how to translate this ...

Goutham T by Tera Contributor
  • 2478 Views
  • 4 replies
  • 4 helpfuls

Flow designer throwing error after task creation

Hello community  I have flow designer, depending upon certain conditions it needs to create catalog task. Catalog task is getting created but if i see execution details state of catalog task is showing as error. What's happening here could someone pl...

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mounika7675 by Tera Contributor
  • 593 Views
  • 2 replies
  • 0 helpfuls

How to use setWorkFlow() API in a Scoped Application

Hi ServiceNow Community Developers, I have a very simple business rule in scoped application that is using a setWorkflow() API to disable subsequent business rules so they can't run. I am using it exactly the same way as explained in the developer we...

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Joe83 by Kilo Contributor
  • 6243 Views
  • 10 replies
  • 11 helpfuls

setWorkflow() cross-scope access issue

I am unable to call setWorkflow() from a scoped application. I've attached the code that I'm running, as well as an image of the cross-scope access policy and an excerpt from the log. The ServiceNow documentation clearly states that setWorkflow shoul...