Hi Community, Good Day!I have created a custom greeting message. When I change my laguage to any other language , then translation is not working.I already have defined in UI message.Screenshot attached for referencePlease guide where I am going wron...
Hello all,I am trying to change the text to something else and not sure how to in UI builder. I went to the overview page, but I was unable to change the text. Any ideas?I went to this URL: {your instance}/now/builder/ui/pc/6cce1b7131eb1110f87770781...
To preface - I've dealt with a lot of "lazy" SNOW Dev's. In a meeting yesterday, regarding the new IT portal I'm working on, I got so much push-back on everything from CSS overrides, to using OOB widget that aren't part of the OOB design. They told u...
How to Automate Set Microsoft Entra Roles from ServiceNow Catalog Item?
I have SNOW to SNOW integration. I am creating incident from a record producer. Everything else is working except I am sending variables to description field in incidents. I am not able to send line breaks after each variable. I tried \n and also usi...
I have built outbound integration using REST Messages, and the HTTPS status is 200. It's perfect, but I need a particular field to show up in the response. How can I do that?
Dear all,We are sending some information to a Jira Data Center some information from ServiceNow.What we need to do is to sending at same time a New Status and a Worknote update in the same payload using API.What is the way I could build that payload ...
I created a Stakeholder list report for my Demands, but the list view displays a new line for the Demand for each stakeholder. I was wondering if there is a way to display a given Demand that would also show all the associated stakeholders on that s...
Hi,We have recently installed the CIO dashboard in our instance according to the installation guide from ServiceNow (attached document) which is fairly something new for me.We are able see the dashboard and all the demo data that has been loaded as a...
How can we make an incident with sensitive information not accessible for everyone just for the InfoSec team.we tried different options but nothing seems to work for what we are looking for. Thank you in advance.
OverviewOverviewGlideAjax can be tricky to use due to its client-server structure. To simplify its implementation, I created this color-coded example to ensure all details are covered when setting up a new call. This guide includes an image, text, an...
In SOW, under Record Information for an Incident, I want to add a box in red and green color and the text in the box should be "VIP" and "EXEC" respectively. Can someone please help me how to add it? I have modified the OOB Script Include "SOWInciden...
Hi I have business rule Close Item which closes items after some time. During running update other business rules are fired. I want to disable one particular BR during execution of Close Item BR. Option setWorkflow(false) cannot be taken into account...
Hi All,How to add a reference record link like {URI_REF}in the Send email action in flow designerI have seen the link generator but I couldn't find that action in the Can someone tell me the how to achieve Thanks
Is it possible to modify the OOB assignment group metric to display a different value? my goal is to display the previous group along with the new group:current.u_previous_assignment_group + ' -> ' + current.assignment_group.getDisplayValue();
