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Resolved! Batch Update set cancelled at preview

Hello All!In my Dev environment I have 3 update sets batch  Sprint 1, Sprint 2, Sprint 3.5 . I transfer and commit Sprint 1 and 2 in my QA and is all fine. When I am trying to transfer Sprint 3 batch , when I preview it , I get the following:and this...

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Resolved! Fix Script Role contains Roles, problem in views.

Hello Community, I have a problem in my current development that I couldn't crack.1. I want to find all the users which has the view_changer role.2. Problem is that view_changer role is contain in several roles, groups,etc.Bottom line how can I find ...

juancarrion by Tera Contributor
  • 2438 Views
  • 5 replies
  • 2 helpfuls

Dynamic Filter One of my groups also shows group's parent

Hi, I created a list under Incident category in Service Operation Workspace. I used a dynamic filter Assignment group is OneOfMyGroups. I have a problem that the user also see the incidents that the assignment group is his Parent. The goal is that th...

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Alon Grod by Tera Expert
  • 2721 Views
  • 3 replies
  • 1 helpfuls

Resolved! Notification to users in a list collector

Hi,Can anyone advise if there is a way to do this please. We have a list field on a form, and we want to send a notification to the users in the list when someone new is added. However, we only want to send the notification to the original users in t...

Cirrus by Kilo Sage
  • 2384 Views
  • 9 replies
  • 7 helpfuls

Resolved! Get OAuth Access Token in Server Side Script

I have a successfully working Outbound REST Message configured with an OAuth2 Application Registered.  This is a normal Azure AD OAuth Application, and i am using Authorization Code flow..  This has all been done using the UI.  I can click (manually)...

Andrew81 by Kilo Contributor
  • 18718 Views
  • 4 replies
  • 0 helpfuls

Trigger Event Based on Email

Hello All, How can be event  triggered to create incident based on email received.Condition is like if email subject contains keywords as DOWN, trigger event to create incident but if within 30 mins email subject comes as UP, restrict event triggerin...

Akash Singh2 by Tera Contributor
  • 1844 Views
  • 5 replies
  • 0 helpfuls

help with dashboard on alm_consumable

i need some help in creating such dashboard in the asset workspace   in the alm_consumable table , there is cost for each of the peripheral ,  to display what is the total cost of the peripheral in the stock room ( per) and also per user how much hav...

chercm by Mega Sage
  • 756 Views
  • 2 replies
  • 0 helpfuls

How to show workflow stages of Custom Table in Service Portal.

Have a requirement of showing workflow stages of custom table in Service portal.  I tried cloning Requested item widget and Request Item Workflow Stages widgets and placed Requested Item widget on Ticket Form page in Service portal. But it is not ren...

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Community Alums by Community Alums  
  • 3908 Views
  • 10 replies
  • 0 helpfuls