Hey guys, I have a module where I'm calling a script include (client callable is checked), however it doesn't seem like the script is being called. The module is in a scoped application while the script include is global. I know the script include wo...
A workspace pop-up that appears through a UI Action is not showing me the records from the table that I need and I want to see the query that is being performed to bring the information but I can't find where I can modify it. I understand that it is ...
We have retired the article KB1111111,However, when you change your language to Portuguese Brazilian on Portal the system is fetching the RETIRED KB Article in the Portal Search, the search results are providing a published KB article - KB2222222. Id...
Hi All, i created a custom field , and the same is student name and i opened the same field using --> configure dictionary then in the default value tab i addded my name " Shabbir " tthis is not working , how to add default value for string field u...
Hi All,I am very new for SNOW Tool. Could you please help me to get the difference between Locked Out users and Inactive Users. Thanks in Adv...
I am trying to figure out if this is doable but thus far haven't had much success. In our last ITSM we were able to search the CI field on the incident and it would return not only the Name but also find any potential names in the Assigned To field....
So on a record we have two fields, Assignment Group and Assigned To. I'm writing a UI Policy where Assigned To can only be filled in if you're a member of the chosen Assignment Group. Here is that Policy logic: This basically says, If the Assignm...
Hi gurus,I'm new to indicators and performance analytics, what I'm trying to do is report on two analytics..'Average Close Time of requested items' and 'Average Incident Resolution Time'. Is it possible to include these in a report? If not how else...
Hi Experts,I have following catalog client script that executes on "onSubmit". I do get the dialogue box but it auto closes. Not sure whey this is happening. Can you give some guidance on this please. Here is my Catalog client script. Note:- I did tr...
Hi How do we check the selected checkbox value or name? Currently i have these multiple checkboxes where when we click on one of them we can identify which checkbox has been selected. I created a client script to show the event values, however e...
Hi everyone, so Im trying to figure out whats happening with the "typehead search" on my (sp) portal, when I try to find an item that is on the Service Catalog by searching it, it does not appear.Search sources: I tried to change the "Search sources...
I have a record producer that has multiple unique attachment variable fields and upon submission it creates multiple unique child tasks and all attachments attach to the parent record. I am trying to figure out how to build a subflow / etc so that it...
servicenow global search throwing empty results when searching vendor change number related to close complete/incomplete change tickets, pls suggest how to fix it?
Create department field on incident table ,choices isITAmin2)create field as user -reference (sys_user)tableIf some one select department IT then all IT related uses are aviator in user field same like admin.how to write script for this scenario in S...
Hello All,why is my below code not working, Just wanted to check if the user is the member of one of these groupsScript include :-checkUserGroup: function() { var user_id = this.getParameter("sysparm_userid"); var group_name = this.getP...