Hello all, looking for some help, on the SOW i want to reorder some of the visualizations, specifically, i want to move incident sla's ahead of incidents assigned to you. I have updated the SowIncidentLandingPageUtils UX Client script include, but i ...
I have a flow that uses the "Ask For Approval" action. Once approved, I need to store the Approver Name and date of approval in a scoped App Table using the "Create Record" action. I don't see a data pill with this information. How can I do this? Bob...
Hi Community! Seeking help with the following issue. Gist: An onLoad Catalog Client script with Script Include (SI) call works fine in Portal (/sp or /esc) but in Platform UI the form loads too fast, and the response from the SI is not received, so t...
we implemented principal class class need to displayed on ci field on incident table. but principal class shows even retried class . so how to restrict retried class while using principal class as reference qualifier on CI field on incident On inci...
Now Assist for ITSM: Key Use CasesNow Assist for ITSM, integrated into the ServiceNow platform, leverages Now LLM to optimize IT Service Management (ITSM) operations. Now Assist for ITSM is a great capability for reduced MTTR, increased efficiency an...
Hi All, I want to delete this ui action "cause" but not getting where its placed. Can anyone please help me to make it.And also want some inc field to be removed, how to achieve it in SOW
Hi , when my page is reloading it's not showing the values as shown the below screenshotPlease provide solution why it's not loading properly . Thank you
I need to change when the problem task as generated. I'm not sure where this is done at in the workflow or BR. I need some assistance. it needs to produce when the problem is in the new state instead of the RCS.
Hello All, What are advantages of Servicenow Studio
Based on feedback from our end users, they would like the ability to add a screenshot directly into any ticket that they submit. I have determined that the best way to do this is to add a new HTML field to the form we want to allow the users to do s...
when we are trying to create a new record from the reference list view, the reference fields on that form don't display the magnifying glass icon.But the auto-complete works. Please let me know that how can we display the magnifying glass icon on Ref...
Hi Team,I have a requirement to generate PDF after submitting the record producer and attach it to the target record.PDF will contain all the variables with answers in the record producerHow can this be done? Please provide your valuable solution app...
Hi Experts, We are creating cmdb_ci_outage records which is available as Related List on Incident Form. However after saving the values are not saved and when viewed from Incident related List these are blank. trying to save a value in Filed 'User In...
Script window is not displayed in my developer instance unless I "Click to disable Syntax highlighting and script formatting". But when I disabled Syntax highlighting, the script displays as plain text without syntax highlighting. Attached a screen...
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