Can somebody help me with this. Journey can be cancelled if a new hire no longer works for us.If in the user table the "Active" field” becomes “inactive” for an employee who has a journey, automatically trigger the Rescind process. Thanks!
Hi Expert, would you know how to hide/show a workspace container for HR case based on scripted condition (not bases on role), as for example, logged in user is member of assignment group or case field is true? ThanksAgathe
Hi,Can anyone guide me in configuring different views on service operations workspace depends on their teams.For example, there are 3 teams named helpdesk, facility and IT. Here Helpdesk team should have one view of reports on Service operations work...
Hi all, I want to disable Client Script on workspace and Iwant to know which table stores the Client Script record?For example, UI Action record on workspace is stored "Declarative actions (UX form actions)" table not "UI Action" table. Regards,
Hi All,I have a client requirement where i need to generate a pdf and attach on the RITM from a word file template.The word file has editable fields which needs to be prefilled based on submitted field values of RITM.The template provided by client i...
Hi All,I created a Script Include and trying to call it using UI Action. Both UI Action and Script Include are in the same scope but not global. Script Include has the Client Callable enabled and also tried to invoke it from UI Action by prepending t...
In my BR, I've the following lines(function executeRule(current, previous /*null when async*/ ) { // report DataCore var table = current.getTableName(); var recSysId = current.sys_id; var eventName; var finalPayload = {}; v...
What would be the best way to find if there are incidents that have the sys_created_on value? For example: Inc A - sys_created_on 01/03/2024 15:34:35Inc B - sys_created_on 01/03/2024 15:36:13Inc C - sys_created_on 01/03/2024 15:31:20Inc D - sys_creat...
In workplace central, I want to hide/remove first two choices from stack plan -> space details -> view scenario -> view by:From the 'view by' I want to hide the Department & Cost center options. And want to add one new choice 'abc'PFA screenshot.
Hello Folks,I am trying to enable Multi SSO on a domain separated instance it was not showing the login options on the login page. After backtracking I found one script include `MultiSSO_OidcUtil` with below comments. Anyone have idea how I can enabl...
I want to run a report showing who's logged into our Support Portal. Where can I find that information? I don't want internal/fulfiller users that have logged into our internal SN instance, but where our customers (Contacts) login. I've tried the tra...
Hello Everyone,I have a business requirement to sort out the incidents created between a custom range using an interactive filter. The user need a "date interactive filter" to input dates between a custom range. I tried setting up a dynamic content t...
Hi Team,I have a requirement,I need to populate Alert when user will login to instance, I need only show Alert with Ok button,I saw few articles like - https://www.servicenow.com/community/developer-articles/create-a-popup-message-on-login/ta-p/23055...
Hi There,When I create a regular choice field [ Subcategory HR Service ] which has dependent value set to HR Service works well in classic view ( fig1.png, fig2.png, fig3.png ).But; same is not responding as expected in HR Workspace. ( fig4.png ), b...
May I ask how I can customize the color of the Process Flow Formatter? Currently, all the status background colors that have passed through are green, but I want to change the color of this passing state on my table to blue.May I ask what I should do...
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