Full-Screen Catalog Item for Walk-Up Experience on iPad
Hello experts,Is it possible to have a catalog item or record producer displayed in full screen on a tablet (iPad) for a walk-up experience in the lobby?
Forum Posts
Resolved! How to get Interaction details from an Incident or from a Change Request
If I create an Incident or a change request from an Interaction (Live Agent Chat) , I can see the Incident/Change details in Related Tasks in the Interaction record, but lets say If I visit the same Incident/Change record directly, How to identify fr...
How to schedule a workflow to prevent executing on Sunday via Schedule Job
Hi Everyone, How to schedule a workflow to prevent executing on Sunday via Schedule Job. Thanks,Chhavi
how to pass the mrvs multirow data set value in work note
Hi Team I want to pass the data from multirow variables set(mrvs) to work note I am having 5 variables in mrvs.1.applications 2.business_application_bai 3.SCA 4.SAST 5. VERSION. note these all are list collector type here variable 1 and 2 is having ...
UI Action Still able to set State to Close Complete w/out answering requested questions
Hello ServiceNow Community, I'm working on editing tasks on a SCTASK record and I want to ensure this question is answered correctly before the State of the record is closed complete. I have a catalog client script made so that if:An Analyst sets th...
There is no link between an incident and SR when the SR is created from an incident?
We have scenarios where an incident is created instead of service request. For such cases, the Service desk team creates an SR using from the context menu and closes the incident with resolution code as 'Created INC instead of SR'. But on the inciden...
The xml returned by .do?SCHEMA is an empty xml in the table 'sys_query_index_hint'
This table has some columns but when the schema is queried, it returns an empty xml. Can anyone please help me with this issue ?
Resolved! Request task report using dynamic filter
Hi all , I am working on one custom application.here there is a request table and a request task table.first we create request and using related section we create task for request table. i need to build a filter on request and I need to include some...
Send email with attachment of filled in form of requested item
Hi Community, I have a use case where I have a form set up as a catalog item. I would like to send an email of an attachment containing a pdf or other Rich Text document, where this document is a copy of the filled in form (Catalog item) Is this poss...
Resolved! Created 2 buttons, they dont look like button in Outlook but look perfect in Preview Notification
I have created 2 buttons Accept solution and Reject solution on a notification that is being sent to requestor when their incident state changes to Resolved. The button looks completely fine in Preview Notification/ in Servicenow email logs. However ...
Improper Alignment of Fields on workspace form
Hi, I created variables on a record producer,same has been mapped to back end using formatter.In workspace form ,variables are not properly aligned. PFA for reference.Thanks in advance!.
Logs are not shown on a AFTER business rules for DELETE
Hello everyone!I have a business rule to Insert, Update, and Delete. I add a gs.info to see which operation is displayed. But here´s the thing:If we run this br on AFTER:The insert and update options are recognized, but NOT the Delete. BUT, If we ru...
Restrict logo attached to the case when customer reply on the email
When a case create, servicenow will sent out the email to the customer's email. When case got updated, it will also sent a email to the customer, the body will contains something like <td style="color: #ffffff; height: 60px; text-align: left; border...
Postman collection for TMF 639 Resource Inventory
I could see a postman collection in the ServiceNow Now learning demo of TNI for TMF639. Does anyone know how to get access to that collection? Or if it is public? I couldn't find it on postman. Thanks and regardsTanaya
