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Condition based field styling

Hello Guys, I wonder if you could assist me with something, I have recently created a field on my incident table that contains a date which is auto populated by a business rule when a customer visible comment is added to a the worklog, the field is l...

Resolved! Chicken and Egg Scenario Task Wait

Hi, I have a loop generating tasks based on a record in a custom table. The record in the custom table is generated by a previous task activity.The record is associated so it can bee seen in related list to the task that created it.so then the loop r...

Richard P by Mega Guru
  • 1225 Views
  • 5 replies
  • 1 helpfuls

Salesforce - ServiceNow integration

Hello Experts,We have a requirement to integrate Salesforce with ServiceNow to manage Accounts, Contacts, and Sold Products. Specifically, whenever an account is created or updated in Salesforce, we need the corresponding updates to reflect in Servic...

ihabeeb by Tera Contributor
  • 1405 Views
  • 6 replies
  • 2 helpfuls

User Criteria

Hello ,  I have user criteria set for knowledge articles . for example if german users than in script it checks if the users preferred language is german than it shows the article .  Now the problem is say suppose their is a user Abel Tutor whose pre...

harry24 by Tera Contributor
  • 981 Views
  • 7 replies
  • 1 helpfuls

Application manager

I downloaded Developer on my MAC laptop. I have the latest version of developer Xanadu. I don't see an application manager drop-down tap on the left side.  How do I get it to show up? Thanks

ncs212 by Mega Contributor
  • 673 Views
  • 3 replies
  • 0 helpfuls

Resolved! Catalog Client Script to Prevent Submission of a Catalog Item

I have a Group Maintenance Form Catalog Item that I created that users can use to request the set up of a new group or change the name of an existing group.  I am trying to prevent them from creating a new group with the same name as an existing grou...

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jmiskey by Kilo Sage
  • 3462 Views
  • 6 replies
  • 1 helpfuls

Query AD showing error in Workflow?

I have successfully connected servicenow and AD and whenever trying Query AD object using workflow then getting error like below:"PowerShell script execution failed. Script returned status 1 using account user ******** "How to resolve this type of is...