Time Card is not creating automatically from incident/problem task worked entries
Time Card is not creating automatically from incident/problem task worked entries
Forum Posts
Issue with AWS Discovery - VM Relationship and Virtual Field
Hi everyone, I’m working on AWS Discovery, and a Windows server hosted on AWS is not creating the "Virtualized By" relationship with the VM instance. Additionally, the "Virtual" field is not being set to true. Could someone kindly help me understand ...
creating record in third party application via API
Hi,have requirement to post(create) record in other application (outside ServiceNow), via API. Source data(ServiceNow) consists of multiple table, for which query need to written. once state field is changed ,this API should be triggered. Please sugg...
How to flag article from contextual search results from Incident form
Hi, I am trying to add a "Flag article" button that is opened from the "related search results" in Incident. What is the preferred way to do this.In the attached images, I would like to add "Flag article" button next to "This helped" button.Please le...
Resolved! How to remove Teams section from Service Portal, Profile page
Hi,I have a requirement to remove the Teams section from the user profile widget, since it is one whole widget please let me know how to remove /hide this teams section and it is read only widget Kindly Advice!
Resolved! set a value by using runscript in workflow
Hi ALL, I want to set a field value(string) in approval table by using runscript in Workflow. I wrote one runscript but it did not works. Guys, please have a look once. var gr = new GlideRecord('sysapproval_approver');gr.addQuery('sysapproval', c...
Dynamic Timer in Info Message
Hi all, Where can we find the configuration for running transaction message?Checked the client scripts and UI actions for any lead, but no luck. Would be great help if someone could guide on this.Requirement: Need to replicate this message on load of...
Incident creation of p2 and p3 inc when abc@gmail.com team send mail to servicenow mail box
Hi guys ,I need to create incident if abc@gmail.com sends alert/warning email to service's mailbox it should create pp fro inc r alert and p3 for warning ,I created inbound actions for this but when I am testing by from field it is creating inc but ...
Resolved! How OOB short description of RITM is populated
HI all,we have one catalog item and if I submit it, the short description of RITM is auto populated with short description of Catalog item.I want to understand how thats OOB done in backend. Because I need to update this short description of RITM for...
Multi-asset onboarding order - EAM
How can I configure a model to show on this list? What exactly do I have to do?
Roles Required to Translate an Article in ServiceNow
What are the roles Required to "Translate" an articles. I see that "Request Translation", "Translate" related links are visible to Admin on published article. Can any one let me know what are the roles needed for these links visible to the user other...
Resolved! Sending Attachment to TFS work item through REST API (setRequestBodyFromAttachment)
Hello experts, I have a requirement to send INC information and attachment to TFS (similar to ADO) work item. Sending INC info works great, but I am having trough with sending the attachment files to the work item.Current setup is that we have UI Act...
Resolved! Clarification on Webassessor Login ID and Now Learning Account Association
My Now Learning account is linked to my Webassessor email address, which is my personal email ID. However, my Webassessor login ID is associated with my company email ID.1. Will this create any issues if I change my current company, considering that ...
Resolved! Repeat event handler scheduled jobs running every 2 seconds
Hi All, I am looking into a Worker node which has 20 jobs affinity (run every 2-5 seconds) for flow, process automation, etc. When I look at the scheduled job history by node, I can see the execution adding up very fast, but cannot see these in Trans...
