Service Now Outage
Hi All, do we have any Service Now Outage today??
Forum Posts
Approvers are not able to see the request items which they are approving
Hi Experts, Most of the users with only snc_internal role are business users/stakeholders in our organization, here when they are included as approvers, they have been complaining that they are not able to see the requested item record ("Requested re...
Issue with Date Picker Validation in ServiceNow UI Builder
I encountered a problem with the date picker validation in ServiceNow UI Builder. I implemented logic to check if the selected date is in the past, and if so, the validation should fail, making the field invalid (turning red). The issue occurs after ...
Resolved! サービスカタログ起票時の一時保存について
サービスカタログを起票する際に，別のサービス（構成情報（CMDB）など）を開いて作業したい場合に，入力途中の内容を保存したい場面があるのですが，そのようなサービスカタログの起票内容の一時保存をできる機能はOOTBで準備されているのか，ご存知の方はおられますでしょうか。
Resolved! How can you get Employee Center Pro on your personal dev instance?
Since EC and EC Pro are downloads from the store, how can you get them installed on your personal dev instance? We are entitled to EC Pro on our regular instances, and I would like to load that on my personal instance where I can play around without...
Translating [sys_report] table [y_axis_title] field value
Hello,Could anyone please help me, how to translate [sys_report] table [y_axis_title] field value? When and only when logged in user's language is other than English, the field value should be different.Entries in the [sys_ui_message], [sys_translate...
Set credentials to connect Microsoft exchange online
Hello experts, We have to connect Microsoft exchange online to execute automations in Azure side:Set up email forwarding to managerConvert mailbox to shared mailboxHandle Teams extensionAlthough we are using Integration hub ,our system team found tha...
How to Reduce the Number of Remaining extension count?
I need help with reducing the number of count when a requester is requesting for an extension in GRC.There is a property by name "sn_compliance.maximum_extensions_allowed" which we can use to set the Number of extensions allowed for a policy exceptio...
How to check Callers time and ServiceDesk agent time, it should show the time difference
To reduce delay in user contact / ticket resolution due to users unavailable to respond to service desk contact when outside of working hours. So that agents can contact the end user at the preferred time and channel to fix the issue. Show an alert ...
How to Reduce the Number of Remaining extension count?
Hi Everyone, I need help with reducing the number of count when a requester is requesting for an extension in GRC.There is a property by name "sn_compliance.maximum_extensions_allowed" which we can use to set the Number of extensions allowed for a po...
Get variable value outside script tag in Ui MACRO
Hi,I have a UI macro, purpose is that I need to show the retrieved data in a tabular format. For this inside the script tag I have a function which is fetching the sys_id using g_form, Outside the script tag i'm using the g:evaluate to glide on a ta...
HyperLink is redirecting to old ticket in employee centre
Hi Team,As an approver when I am trying to click one open ticket from Portal , one hyperlink will be visible based on the ticket. When we click on that hyperlink it is showing the old ticket details. It may cause approver to approve wrong tickets. Ho...
How to implement relationship between cis in cmdb_rel_ci
Hi Team, Anyone please suggest how to import records in cmdb_rel_ci table i have data like connects to, is served by in excel Thanks & Regards,ramu
Global Text search not working
When using global search in native view results only show knowledge. We need global search to show results across all tables the user has access to.Tried solution from community.The all related data is present on [sys_search_source] table and linked ...
Label changing in list view can affect the form view which contains same name
In List View and form view both views contain the same view name. so, when i am modifying the list view name it also affects the form view name. Is it correct or not?Any solution is there for this to showcase only in the list view change.
