Hi Team , can anyone please help me with this issue In RITM form i have configured custom fields I have wirtten business rule and cilent script for this cilent script function onLoad() { //Type appropriate comment here, and begin script below...
Hi Team , can anyone please help me with this issue In RITM form i have configured custom fields I have wirtten business rule and cilent script for this cilent script function onLoad() { //Type appropriate comment here, and begin script b...
Workflow stage widget is working fine when no rollback. But when rollback ... not showing approvers for approvals which are inside the rollback transition path . Thanks
Build an action(where you need to fetch all the incidents which are closed or resolved and get the resolution notes and code of those incident and populate in description field) and use this action in the flow.Thanks in Advance
PDI dev210062 still down for maintenance. Help !!
Hi Everyone,I have been encountering an issue with PDI being offline for the past three days, which is hindering my development progress. I kindly request your assistance in resolving this issue at the earliest convenience so that I can proceed with ...
Hello All,We currently have a Dynatrace integration in ServiceNow, and I need to configure mappings for two fields in the transform map. These mappings should always have the following values:U_Caller = sys_ID (from Dynatrace)contact_type = Monitorin...
If a user is relevant to record (f.e. he is "assigned to" or request approver), menting him with @ will nor trigger a notification. I can't find conditions for this. Is it OOB behaviour and is there any way to change it?
Hello Folks, Good Day!I was stucked with a requirement, when someone entered any value in the additional comments in catalog task i need send an email notification with the details what they have been entered.Tried with Notifications and BR's can ach...
Hello,I wanted to bring a catalog item to first position in popular requests of employee center portal and move a catalog item to last position. Is it possible to change the order of catalog items in popular requests? Can anyone guide me through this...
The service request is raised from the incident. so I want to display the related list of particular incident details under the sc_request form.
Hi all, is there a possibility to log when a Business rule is modifying a field value? Lets say, a Business Rule is changing the state of an Incident. In the Incident this modification is logged and I can see that the state got changed from a to b th...
I've added a reference interactive filter to a dashboard but (as per screenshot) cannot read the choices selected as they have white text with white background. When I hover over the selections, the background changes to a solid colour but I would li...
Washington DC Patch 0 Hotfix 1Is it possible to add a knowledge article to a Platform Analytics dashboard? We are able to do this with a Core UI dashboard and have such a dashboard. That dashboard was migrated to Platform Analytics but the way the ar...
Hello, How to send report for breached and active incidents to group manager.Please Help!! Thank you!
