The Question isIn RITM when click on New SCTASK creation button, In newly created SCTASK needs to copy all variables from RITM. For Example:- RITM0000005 in catalog Task We created new SCTASK0010001 by clicking new button, In SCTASK0010001 needs to b...
Hello All,Using flow designer I am creating multiple RITMS for a single request when a catalog item is submitted. (i.e) If i am having 5 RITMS for a request only variable editor is displaying in the first RITM which is created by default and the othe...
Dear Community,I am triggering an Event + Email Notification via Flow Designer by creating and Event Record in the sysevent Table.Can someone tell me if it is possible to pass multiple Variables in one Parm? Because I would need more Information from...
Hi,I want to make two fields read only for some non admin users on workspace form .How can I achieve this with UI Policy.
Hi Team,Good Day,I have a requirement for catalog Item approval flow the below is the requirement1. If the submitter submits the request the approvers are Ravi & John2. If the submitter is Ravi the approval goes to only John3. If the submitter is Joh...
Hi Everyone,I recently started exploring the Playbook/PAD (Process Automation Designer) in ServiceNow for one of my requirements where an end user (consumer) will submit an application using a record producer linked with case table. I want to create ...
Hi, Pls guide to get request item variable value into flow design email template. Thanks.
I am facing an issue in configuring the correct workflow for the below requirement. Also attached the created workflow, Please let me know the correction to be made.When req item is created, 1st task must be created with name 'Confirm COD'. When 1st ...
The client is unable to connect using HTTPS and wants to connect to ServiceNow via HTTP. However, when attempting to do so, they receive a 500 Internal Server Error. Is it possible to send an inbound SOAP request to ServiceNow over HTTP instead of H...
"Is it possible to define a default sort order on a table form for the data in a related list? When a user opens the data, I want it to show in the sequence I specify."
Hi Team, I am not able to find to-do tab on the ESC portal. Thanks
Hi, We have a requirement to add "reason for visit" drop down option to interaction record whenever walk up user do check-in. Currently short description of interaction is updated with short description entered during walk up checkin, but there is no...
When I order a catalog item through service portal, the delivery information is mandatory on the order confirmation pop-up page. But when I order the same item through virtual agent, I am able to submit this item without needing to enter delivery inf...
Hi everyone, we have created 5 knowledge base and I have added retired workflow and also publish workflow (both are approval workflows). only these 5 knowledge bases will be moved to prod. but, I have an additional requirement that is, 1. when we c...
Hi Community,I have explored various methods for correlating alerts using different CIs, but I am still unable to correlate the alerts that fall under the CMDB grouping for Applicative Flow. I have two questions regarding the Applicative Flow referre...
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