Hello All,When transforming an import set table. Is it possible to ignore any rows that have an empty field?We want to ensure that all rows to be imported have complete information. Is there a transform script I can utilize to achieve this?I have tri...
Hi,I would like to be able to download the Solarwinds Alert integration App from the Store, but it seems not possible with my developper account.Any idea how to download it for testing purposes ?BR,Denis
Added html variable in html description field in the workflow when user embedded an image in the variable field, the email displays the code "data-key" instead of the image. Why is the image not displayed?
Hi all, looking for some help with making our longer KB articles easier to navigate. I am aware you can add a table of contents to an article which creates links that the reader can use to jump down the page. Problem here though, is you have to contu...
Hi everyone,I want to create a module that will appear based on the user that is logged in.is there anyway to do that ?table name - sys_app_module
Can anyone tell me what the date format is meant to be for passing into the directive sp-date-picker? I'm writing a widget and I just cannot get it to work. I cannot find anything to tell me and for the life of me I cannot get it to work. All I get i...
Hi, I'm trying to generate a report that will capture 'duration an incident spent in a queue regardless of which queue they were resolved in.'For e.g. Group A was first assigned to an incident, then it was assigned to Group B, then assigned to Group ...
Hi All, We have a Configurable table in this table based on the admin selected options the parallel approval will trigger. We need to send the approval based on role weightage. This is based on the selected check box from the Configuration table. For...
Hello Team,I have a query regarding how IRE (Identification and Reconciliation Engine) executes in the case of dependent and independent identification rules.I’ve configured IRE on the Hardware class. Since the same IRE rule applies to child classes,...
Hi Developers, I have created 2 fields in a Catalog i.e. Employee Name (requested_for_employee_name) and Employee ID (requested_for_employee_id). Employee Name is a Reference field to the User (sys_user) table.I have written the below Catalog Client ...
I want to create an ATF test case for P1 incident flow for my organization. I need to click "Propose Major Incident" option from the context menu of incident form like shown in the screenshot below. I tried doing that by using Click UI Action : Selec...
Hello, im trying to add the Action button on portal - record.as yo can see on the incident recordI have new table that I also want this feature to be in it.I created new "standard ticket configuration"and cloned the "incident Standard Ticket Actions"...
There is a requirement to separate a phone number and country code with a space. We have a customized table where we have different country codes with different digits and different phone number digits. There is a sample code for specific country cod...
Hello, I am trying to get a direct connection LDAPS connection set up from my instance, and I cannot for the life of me figure out what is preventing it from connecting. Looking at the event log, we see ldap.connection_failed with Parm2 showing the ...
Hi i have a table called business application and another call certificate which has a field related application and it refers to cmdb ci table which also has business application data i want to create a section in business application form view wit...