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Resolved! How to setup Oath 2.0 servicenow

Setting up OAuth 2.0 in ServiceNow involves creating an OAuth application registry and configuring the necessary settings for OAuth tokens.can anyone help ?

Business Rules query

Morning, I am new to ServiceNow and need help with Business Rules. Can I create before query based on catalog category?if so how?  \

DanaWood by Tera Contributor
  • 1443 Views
  • 5 replies
  • 0 helpfuls

Resolved! onCellEdit Help!!

How can you allow a user to update the incident state but restrict them from closing it in the list view? 

Resolved! ServiceNow AWS

Hello , Some incidents have blank descriptions when they are created from AWS to ServiceNow. Do you know if ServiceNow logs anything in order to view the payload? Or is everything from AWS's end? If anyone has encountered a similar problem, it could ...

Resolved! Theme Customization in Domain-Separated Environment

domain-separated environment and using the theme builder to customize themes for each domain. When I apply the theme to one domain, it works fine. But when I apply it to another domain, the changes go back to the default Polaris view. Has anyone expe...

MakhanlalM by Tera Contributor
  • 1083 Views
  • 1 replies
  • 1 helpfuls

Resolved! AWS (AWS Support) to ServiceNow

Hi,While Incident is getting created from AWS to ServiceNow, for some Incidents descriptions comes blank. Do you know if there is any logging that happens within ServiceNow to see the payload? or it is all from AWS end? Anybody has seen a similar iss...

Rairai31 by Giga Guru
  • 1596 Views
  • 4 replies
  • 1 helpfuls

Resolved! Hide subcategory option depending on role and group

Hi,I have a requirement to show a subcategory from an incident form depending on the role and group membership. This is working on SOW but not on native view, UI Type is on ALL. Can you please advise what needs to be done? Thank you.  

Rairai31_2-1736735462134.png Rairai31_1-1736735378178.png
Rairai31 by Giga Guru
  • 2285 Views
  • 15 replies
  • 0 helpfuls

ACL blocked by before query Business Rule

Hello, I created read ACL for stakeholder role to be able to see requested item and catalog task for specific category. I used the Access Analyzer to see why stakeholder can't see the records and got 2 Business Rule causing the issue on requested ite...

sparkles by Tera Contributor
  • 1041 Views
  • 1 replies
  • 0 helpfuls