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Forum Posts
Where do archived cases go and how can I see them?
Hi all, I am trying to understand how archiving records work, from attachments to HR Cases.I see that a rule for the sys_auto_flush table exists but I don't know where the cases go. Also, OOB how are attachments archived from the HR Cases? And how lo...
take-survey Widget Submit Button
#want to customize take survey widget submit button #n portal##I am using the Clone version of 1)surveys and Assessmet widget id=take_assessment which ultimately call "take-survey" widget i am using the cloned version of it also for my customization...
Resolved! Transform Script
Hi All Have written a transform script, before inserting into target table will check if Class is 'PC' or 'Windows' and if so will restrict the data from getting updated. But adding to this, we want a condition which will check if status is 'Dispose...
Resolved! How to add new tab beside related records on workspace
Hey there, I have a requirement where I need to create new tab beside details or related records on service operations workspace, please let me know "how to achieve it without ui builder"
Necessary role for generating csv by Utility Actions Spoke
Hello community, I created a flow that realize generating csv file by using Utility Actions Spoke. If this flow runs as System user, csv file is generated. However, if this flow runs as user who initiate session, the result is failure with "the r...
Field decorators are not working after Xanadu update in workspace
Hello All,After the Xanadu update my workspace application is not supporting Field decorators. I can see field decorators but i do not see tooltip message. Thank you in advance.
Resolved! want to set percentage based on two integer field values using BR
Hi everyone,we have a requirement that, we want to update percentage based on two integer field value ,so i have created After insert BR, but it's working , any suggestion that would be great help for me. (function executeRule(current, previous /*nul...
Reading variables or executing functions in the client script from a script in body html template
Hi everyone, was wondering if there is a way that I can call a function or reference a variable I set in the client script , from a script I have in the body html template
Conflicts Detected Change- Blackout Schedule
Team!Change Request - Conflict detected. Click check Conflicts - Finds Blackout Schedule for 80+ servers. Issue: In the Conflict Detected Window (on Change Request) Will show ONLY one CI for all the Blackout Schedule== Any advice on how to show ALL...
UI builder
Hello Team I'm trying to add my page to the workspace. I went to UX Application and added my demo page to Experience Category. But it has never shown in the workspaces dropdown. I wonder why. I did everything right. Thanks
Does GlideSchedule() works?
Hello, I am trying to run a background script with below code in order to automatically close all resolved incidents after 3days or more. I want to add that in a scheduled job, but first I am trying it through background script:var g = new GlideRecor...
Submit button pops up error alerts on a scoped app
Hi experts, we cloned the ootb form widget to a scoped app and when using the submit button on a new record (save button) it's inserts a new record to a table but pops up some error alerts: here is the HTML code (same as OOB) : <button ng-if="getPr...
Resolved! My priorty is not changing for a custom table inheriting Incident Table
I have a custom-scoped application with a table inheriting from the incident table. I have Impact, Urgency, and Priority inherited from the incident table for this scoped application table and I've created Priority lookup rules but the priority still...
Can multiple child incident be automatically tagged to parent incidet ?
Eg. if have a parent ticket and i see numerous child tickets, can these be automatically merged and tagged to parent ticket without being manually entering parent id on each ticket? this will greatly reduce the manual effort.Is there a feature set or...