Hello everyone,I have created a flow to force certain users to enter a new password and generate a temporary one to send to their email. The problem is that I cannot embed the generated password in the body of the email (for which I have used a varia...
Hi All,We have one requirement to send the notification to "Assigned to" if the incident is not updated for more than 6 hrs since the time it is assigned to him.Can you help me to resolve this?I have tried scheduled job and also Flow designer but not...
Hello there, At this time, I am currently and successfully able to parse out name value pairs from inbound emails by way of the Parse Email Flow Action . Also, I am able to successfully apply those values to an existing catalog item on text fields, ...
Can we get the ServiceNow PDI back once its active?
I am creating an incident by navigating to the module "Report a new incident" in Physical Security Incident Management Application using ATF tool , I have a field 'persons involved' which is a variable set. Which category of test step should be use...
Hi Team, I have requirements announcement should visible only particular company, I written can view user Criteria logic, perfectly working for end users, but admins user criteria is not Appling & showing the announcement in portal Note: My announce...
Hi All, i have a flow for decomissioning a pc, the flow should kick off if an update is done from AD on the computer table.when the computer gets disabled in AD and this information gets updated in servicenow, the flow should kick of and created the ...
I want to find a Duplicate field on Form in different section using script,For Example Assigned To field can be added to two sections on incident form, So I want to find How many tables have such duplicate fields added on form through Script.
Hi all,I am trying to make 'Disposal reason' field mandatory when state is 'Retired' & substate is 'Disposed'. I tried writing an UI policy and client script, unfortunately it dint work not sure why. Attached screenshot for reference. Any guidance wo...
Hello beautiful community!I have a Business Rule that is based on sc_request for the sake of the notification. What I need to do is to trigger it based on the choice of a certain catalog item's multiple choice variable called 'requested_resource_type...
I have a requirement to create an email and attach a file to it prior to sending. I thought the best approach might be to use the Draft Email (sys_email_draft) table to 'stage' the email before sending, as opposed to creating a record on the sys_emai...
Hi All,Have you crossed a path to migrate from Agile to Safe?from Agile , Epic (rm_epic) to SAFe Epic ( sn_safe_epic ) I understand the rest of structure is different too, Is it recommended to migrate at all or should we insist they start from scratc...
Hi Iam trying to remove the option from a tab that is New Call attaching a picture below can you please suggest the way i have checked ui actions for it but i could not found any action with new call.Thanks in Advance.
I would like to have an update in one of the functions of a Script Include which is SGAzureDSHelperBase.This SI is a high priority file type which I cannot update so I searched that functions can be overriden in a new SI so I created a custom SI name...
