I've created a mobile style and our own Polaris theme by coping existing style and theme. The only options I see in Now Mobile for Mobile theme is Mobile Legacy and Polaris. I must be missing something in the documentation. Would anyone know how t...
I am working on a catalog item and it has a question with type select box where we can select a specific item from drop downwe are managing attachments from portal settings we have mandatory_attachment check box we can select to make attachment manda...
Hi all, My client callable UI action is being redirected to other page. I used action.setRedirectURL(current) but it is still being redirected to other page. Please refer below code. function doIt() { if (confirm("Are you sure")) { //aler...
Hi Team,We have a requirement to automate ITIL license access request warning to the approval user's whenever a user submits for ITIL access.For example, AB is an user who raises an ITIL role access request in our catalog item to servicenow. post rai...
SN in their infinite wisdom setup the Certificate Management records using a prefix of TASK. They all live as extensions of another table, that in turn is an extension of Task. We are seeing Certificate Mgmt records being created with the same TASK ...
Hi everyone, I have configured Virtual Agent (VA) and using an external link into my custom chat widget of VA. However, I am encountering an issue: when a user logs out or their session expires while the chat window is still open, any subsequent inte...
how to identify the OOB business rules and custom business rules. Do we have any value like Application.Class as custom type etc..
Hello. Do you know any way we can retrieve tables and columns metadata through the REST APIs? What I need is a list of columns for a given table. The below query for the Incident table only returns the fields that are below to Incident, but Inciden...
A component is available to monitor CPU utilization on the MID Server Dashboard in the Performance Analytics Workspace. As you can see in the picture, the average maximum memory usage is displayed from both Linux/WindowsOS MID servers, but the averag...
Hi all. I recently found this excellent Email Script that displays all Requested Item variables in a Notification if they are not empty: (function runMailScript(current, template, email, email_action, event) { // Get Requested Item var reqit...
Hi Everyone, I have a requirement for deactivate the group i need to do this through work flowCould you please help me out 1. Remove parent group2. Remove all assigned roles3. Remove all group types4. Remove all members5. Remove default assignee6. A...
Hi, I have a list collector and a checkbox that I use together so that if the user selects the Check Box, it automatically selects all the values in the list collector. The issue is that the list collector has a reference qualifier, and my Script In...
Hi, I'm creating a new request item based on a multirow variable set, this request item however is not displaying the same 'request details' that display on the original req item that's created based on the 'trigger' of the flow(item created in the f...
I am trying to write a Run Script for a Transform Map in ServiceNow. The requirement is as follows:If the source.u_number field contains a blank value (""), the target field (e.g., number) should remain unchanged.If the source.u_number has a valid va...
Hi Team, How to retrigger the group approval if one of the user reject the approval. In my scenario, if any one of the user reject the group approval, the state of the RITM will be set to New state and user will have option to resubmit the ticket. If...