Hello Community, In my scenario, the label and value of a choice list are different. I use the value for calculations, while the label serves as a user-friendly display.When Flow Designer creates a new record;Data from the previous record is comin...
I've set up Instance Synchroniser (By Tom Hauri - link) )in our DEV instance to copy a table from another instance. When starting a copy job I always end up with a -106 Config not found error.This is the object I put in the JSON Configuration "config...
Hi allWe have the procurement plugin enabled and have added the roles procurement_user and procurement_admin to members of the procurement team (they also have itil role). However, the source request item task which is created on the request, is only...
Hi, We are not using domain seperation, so the sys_domain field is not relevant to us at all. However, it keeps showing up in our table api results for CSM tables. Normally i wouldnt mind and just ignore it, but i noticed whenever the sys_domain fiel...
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I found myself in need to amend a catalog item that uses a legacy workflow (let's call it workflow A) to trigger another legacy workflow (let's call it B) at the end. Workflow B is used by another catalog item and is fully independent. It uses two va...
Is this where i report the issue? You recently requested the "Activate all Software Asset Management Professional plugins" plugin to be activated on your personal development instance: dev261336. Unfortunately the plugin was not activated. Please rep...
Hello allI am looking for pointers on how the catalog item request process works. If this already covered in docs, I'd appreciate a pointer to the same.When a user requests an item (and they can only do so OOTB for either themselves or for one other ...
How can we create Category based on Topic and Knowledge Base in Knowledge Form ? As the Category to be created is more than 25 in numbers. Is there a easy way to create Category field values based on Topic and Knowledge Base in Knowledge Form ?
In my company, we have "super users" who are allowed to order items on behalf of other people in their department. They don't have an ITIL role, they have a modified ITIL role that was created for them. When a catalog item is ordered, on the Order C...
Evening All, I am trying to get a display value from an incident form field using an onChange client script. My current code: var client = g_form.getValue('company'); alert("Client: " + client); is returning a sys_id instead of the value and sinc...
Hi, I have a requirement to make attachment mandatory and avoid request submission when user select "Yes" for a variable "document_id" and there is no document attached.
Hi All, The requirement is to remove "Additional Comment" and replace all with Work Notes as primary in Portal, Classic & Workspace. Is it possible ? is so then how we could achieve this ? Removing the field will be the the global impact or can do it...
Hi,I have a variable Record Type in MRVS which is a selectbox. When we select an option (Other) in this variable, it should make a variable (Add Attachment) on the form mandatory. Is it possible? If yes, how is it done? Kindly help. RegardsSuman P.
Hi,Upon following all the instructions in the product help regarding lifecycle activation it would appear roughly half the cmdb_ci_hardware CI's get Life Cycle Stage/Status populated. Even though values with mapping are present for operational status...