which tool is used for creating dependencies between configuration items in the CMDB? A CI relationsnship editor B CI Class Manager c CI service manager d CMDB builder is the answer B correct , Can any one please explain , why the answer is ...
Global text search not working. It's only returning related knowledge base not giving any results for any tables. Tried many solutions. We have all required data present on sys_search_source.list and m2m_search_context_config_search_source table.Any ...
Hi, Today I received an email that my PDI would be reclaimed 3 days from now. As soon as the email came in, I went to access my PDI to ensure I didn't lose it and the work I had done, but it had already been reclaimed. This is the 2nd time my PDI has...
Hi, I had given delete access to this user with agent role for sys_attachment but still unable to see remove action for the attachment. could anyone help me with this?^ i should see the 'remove' option
I want to edit the My favorites icon on the header of the ESC portal to change the spelling of the hover text. I've found the ec_favorites widget, cloned it, and edited it, but now I don't know how to replace the original widget with the clone.
Is there a way to modify the user name shown at the top of a worknote or comment for incident by adding more information? For example maybe adding the company of the user - John Anderson (Eagle LLC)?
I need to use the ATFs to test Playbooks. Initially, I had create an ATF test that was an end-to-end process for the playbook however with test being more 50 steps and having constant errors which weren't fixable but simply changing or adding steps. ...
I have a requirement to implement a google search field in the NavUI and Agent Workspace. The user should type a portion of and address and a dropdown list picker is shown below the search box. When a user clicks an address in the list, that addres...
Hello, I updated a form titled "Who On Location Access Request". See screen shot below, under "Access Needed" I added two new locations " Who On Location-Australia/New Zealand - Heathwood AU" and "Who On Location-Australia/New Zealand - Malaga AU"....
Are there any ways to look up the output of State post record creation on the flow that generates the record? To be more clear while using the activity create record - it creates record in the table specified. Once the record is created by that activ...
I have 5 Interactive Filters in a Dashboard. 1) Assigned_to 2) State 3) Assignment Group 4) Target Version 5) Ending Value My Requirement is , When i select an user in Assigned_to Filter, I need my other 4 filters should populate only related info...
We want our submitters to use the SP to submit formatted text with the ability to use bulleted items and CRs - hence HTML field types in the Catalog Items.However, I do NOT want subitters to be able to change the Heading Size or the font type. While ...
Hi, I try to pass the value of my system property to the "Wait for" value of this subflow : Data Pill Picker "Wait for" accepts the data type "Duration" but I don't know in which format to write it in my sys property ? Here is the script of my actio...
Good morning, I am trying to understand what dictates when/how data fields are visible to me when viewing a specific record. I think this is called 'form view'. The problem starts when I generate a list view and I observe a column of data but I canno...
Hello all,Per a recent Health Assessment, we received feedback from ServiceNow to remedy the below ACL on the sys_attachment table. Is there a way to get the same behavior without the usage of a "GlideRecord", per the notes from the Health Assessmen...
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