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Client scripts guidance

I need some help with client script modifications, where I can edit the "Substate" field and the drop-down in the "Issue table". I have made necessary modifications in business rule and configure dictionary, but client script is bothering where I can...

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HemaV by Tera Contributor
  • 321 Views
  • 1 replies
  • 1 helpfuls

Language Selector in Portal Header Menu

This article contains my recent findings on Language Selector Widget. This is a common use case where the user would like to translate the Portal language. Though the end-user language can be defined in User Profile, at times a user might feel comfor...

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Resolved! Closure of change request with inactive/no change task

Hi All,I have a request where I have to add few filters and mark change request as closed.Conditions are: All those change request which are not updated from 10 days.there are no active change task under it, or they have no change task at all.All suc...

Security Center Hardening process

Hello folks,I've recently been tasked with addressing non-compliant hardening settings to bring as many of them into compliance as possible. Does anyone know the correct process for setting these parameters? Should these changes be applied separately...

PaulD23 by Tera Contributor
  • 1968 Views
  • 3 replies
  • 1 helpfuls

Resolved! Difficulty in dot-walking parent fields on form layout

I've a table in which there is one field called 'Parent' which is reference to Task table. 'Parent' field holds Case Number.Requirement is to get all Case details on the form. I thought I can achieve this by dot-walking through Parent field but all I...

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Dee S by Tera Guru
  • 2102 Views
  • 6 replies
  • 0 helpfuls

Trying to get last 7 days email logs with exact time

Hi everyone,Trying to get last 7 days email logs with exact timeEx: I am trying to query the email logs from BR at "2024:11:01 08:00:00 ". It needs to retrieve the logsFrom "2024:10:26 08:00:00" to "2024:11:01 08:00:00 ".Any suggestions on this.Thank...

saikiranbh3 by Tera Contributor
  • 1088 Views
  • 3 replies
  • 0 helpfuls

ACL for CI Ownership Groups

Hi,I have a scenario where I have to give access to the ownership groups in CI through ACL. Kindly help. This is what I have done currently. I completed for the single users. The group names below are not in the group name as is, so I can't find them...

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Community Alums by Community Alums  
  • 693 Views
  • 7 replies
  • 1 helpfuls