How to get current datetime in function field in reports
I want to get the current datetime in the report function field, but it seems glidedatetime does not work here. Please suggest a way I can get the current datetime.
Forum Posts
Add time variable on catalog item MRVS
Hello, I have a requirement to add days and time availability variable on catalog item mrvs like below. Based on time entered, schedule entry will be created.How to achieve this? Thank you in advance.
How do I set specific variables as visible on an INC Incident Variable Editor Formatter?
Hello All,I need your help with making only specific variables visible within an incident form's Incident Variable Editor formatter.Before you share links, I reviewed the following articles and still have not been able to achieve the results I'm look...
Create a Re-assess button on problem for state Root Cause Analysis
I want to Create a Re-assess button on problem for state Root Cause Analysis.When I click on Re-Assess button problem state change from Root cause analysis to assess state.
Resolved! The workflow is not progressing to the next step after the catalog task has been closed.
Hello All, After obtaining approval, I am creating the catalog task with an advanced script. Once the task is closed, it does not move to the next step. Please see below.
How to create a report on Assignment Group Changes (Reassignment)?
Hi All,How do I create a Report on Assignment Group Changes (Reassignment) on a Custom Table which is extended from Case (sn_customerservice_case) table. In a Report I need Reassignment Count, Previous Assignment Group, Current Assignment Group and D...
Cross-Domain Approval issue
Hi Everyone, Can you please help me to give access to certain users to approve the records that is in sibling domain using ACLs. How can I configure it? Thanks!
How to sort topics under Virtual Agent "Show me everything".
Hi, I was working on the Virtual agent and got a requirement to sort the section as shown below. Can anyone give me an insight on this? Couldn't find any article or not sure if its possible. Thanks in advance.
Resolved! How to add CMDB Group and its encoded query into Update Set?
Hello, I have a CMDB Health Group and I have an associated encoded query that I want to add into an Update Set. How do you add the group with its encoded query into the update set so when transported it will be added into a new instance along with it...
workflow to script include
Hello developers, i need to p send workflow scratchpad variables to script include without function call. is this possible that i can use workflow variables in script include. ANy help is appreciated, Thanks!
Resolved! My Developer Instance Seems to Be Stuck
Usually my instances can't establish a connection. The browser says it refuses to connect. Occasionally it will say establishing a connection in garbled text.
How to add additional fields in "Summary of Item being approved" in approval record
Hello Team, I want to add new fields in the "Summary of Item being approved" section in the Policy Exception approval record. I have tried many ways but have not been able to fulfill them. Could someone help me with this? Why is the approval view not...
How to attach sla for custom table which is not extending any table
I have created the custom application and table with out extending task table. I am unable to configure SLA definition.Can you please help me out?
Moving to Platform Analytics from Core UI Reports/Dashboards
Hi all,We are developing a plan to begin converting existing reports/dashboards over by using the migration tool (platform Analytics) available is Washington. Once we have everything converted over to visualizations and PA Dashboards, how do we stop...
Extend Agent Assist (Workspace) search to include a new targeted Knowledge Base
I can't seem to figure out how to add a targeted Knowledge Based with filtered results into the results of Agent Assist for the HR Agent Workspace. It currently searches the HR Knowledge Base. I want to have it include a separate Knowledge Base, and ...
| User | Count |
|---|---|
| 83 | |
| 51 | |
| 19 | |
| 15 | |
| 13 |
