Resolved! Ask for Approval agains alm_Hardware Table
How to ask for approval in flow designer against alm_hardware table? thanks!
Forum Posts
using Tableau with ServiceNow
I am working with a developer who has been able to connect Tableau to SN and pull in data from the task table, however, he can't dotwalk. For example when looking at an incident, the assigned group is just the unique ID and not the name.So I am looki...
OAUTH2 rest call on behalf of connected user
Hello everyone, We need to call a third-party REST API secured by OAUTH2. We managed to correctly create an “Application Registries” for the use of Okta with “Athorization Code” flow. Here is the actual configuration we have : When creating an OAUT...
question mark symbol is coming in field
Hi everyone We have a string field highlighted in screenshot where we are populating some value based on calculation, but for few records it is showing question mark(?) symbol in that field. What could be the reason..Please see screenshot
I have one requirement where I need to run scheduled job every 3rd business day (excluding weekend)
I want to schedule a job for every 3rd business day starting from Monday. So, if I start on Monday then next will run on Thurs and next on Tuesday. We should not consider weekend while counting 3rd day.
Resolved! Want to retain inactive choice values for older records in list and form view - Shows empty
Hi All,I want to retain inactive choice values both in form & list views for all historical records. I see them empty/null once they are inactive. Earlier atleast in list view I could see them in Blue not sure post Washington release there could be s...
Unable to create Interaction record after removing Scheduled Report Email Watermark
I have a business rule that removes the watermark for Scheduled Report Email.The business rule successfully removes the watermark even if the user replies. However, after a user replies to the report the expected behavior is to create an Interaction ...
On a Form, how to set the value in Picker type field in ATF?
Hi all,Unable to set the value in Picker type field in ATF. Tried with set field values test step but not possible. Could anyone please help me on this.FAILURE: Failed to set field 'kb_category' to value '216d51a76f225a007c9d9026eb3ee4a8' because the...
Resolved! Want to retain inactive choice values for older records in list and form view - Disappearing for Me
Hi All,I want to retain inactive choice values both in form & list views for all historical records. I see them empty/null once they are inactive. Earlier atleast in list view I could see them in Blue not sure post Washington release there could be s...
Resolved! GRC Question Help !!!
Q. Scoped Applications: Which tables go beyond the sn_grc_item Item table?Q Which roles have the ability to create Profile Types, Profile Classes, and Profiles?Q. What roles are able to access Citations and Authority Documents?
Resolved! How to eliminate duplicate Task description using Flow Designer
A flow produces Demand Tasks (Child) and Demands (Parent). When the state is Closed Incomplete, a loop in the same flow recreates a Demand Task under the parent. The parent/Demand already has the Short Description for that new Demand Task. The initia...
map date format data to target table with particular format
Hi There, in excel sheet we have different type of date format data. now i need to load data to target table . in target i need to follow particular format like yyyy-mm-dd , how should i achive this. can one proivde transfrom script for this. Regard...
Resolved! How to Trigger Business Rule from Related Record Changes?
Hi everyone,I need to trigger a business rule in a parent record (e.g., Incident) when a field in a related child record (e.g., Work Note) is updated.
My PDI [dev185475] is back online, but it's not showing up under my developer account
Hi SN Team,I usually create my dedicated admin profile in the User [sys_user] table in my PDIs, and I utilize that. For some time, my PDI [dev185475] went to service maintenance, and at that time, it somehow got de-linked from my developer account. W...
Script: not found in scope: global, and HTTP Processor class not found error
Hi, GlideAjax call is throwing an error Script: not found in scope: global error. Making this call from UI action client script. https://k8s0639010-node1.thunder.devsnc.com/now/nav/ui/classic/params/target/sys_ui_action.do%3Fsys_id%3D46279aee54c916...
