Hi Team, We have a custom application with a table say ABC. This table is extended from task table. We recently upgraded from Vancouver to Washington (and the issue seems to happen post this). When the user is trying to open "Assigned to" the user re...
Hi Team, Has any one faced below ACL error? This is coming intermittently on our custom application's table which is extended from task table. This seems to come when the user does a global search and clicks on 'go to list view', these errors pop ups...
Hi, Has anyone ever set up the UPS API address validation? I am having the hardest time, I am reviewing the information from UPS API document, but I am unsure what I am doing wrong. If anyone has ever done it, I could use some guidance on how you s...
I have created a ui parameter called affected_user in a function for the mobile app and I have set the default value to “javascript:gs.getUserID();”when I tap the function in the app, the default value displays the logged in user as an affected...
Hi all!I want to search incident records by Additional Comments fields.I added the filed in the list view. However, when I tried to use the filter builder, the field is not included in the list. I am aware that we can use Keywords in the filter, but ...
Hi all, I need help. I have created a report with data of Change Request. I want to schedule email of report when there is a new record exist. Could you help me build the condition for this?
Hello Everyone,I have below requirements, please suggest me> Create warning message when manager approves after planed start date/time. @Sandeep Rajput @Satishkumar B @Mark Manders @
I have already read this page（https://www.servicenow.com/community/developer-forum/assignment-rules-vs-matching-rules/m-p/2747816#M1058872）But still can not understand the difference and similarity between assignment rules & matching rules.
How to write a condition script to send a notification if alias - .com is included in the request to create multiple DNS addresses? please help
Hi, I have a scenario like below:for one CI we have to create only one active change request, if the change request is cancelled or closed then we can create a change for the CI. After creating the first change we have to stop the creation of change....
Hello, Please let me know if importing a large amount of data at once will affect the instance.We would like to import in Excel or CSV and create tens of thousands of records for migration.
I need to fetch the details for each task from the Visual Task Boards.While I can find for my tasks most of the details needed using this endpoint:`https://instance-name.service-now.com/api/now/table/vtb_card?sysparm_fields=sys_id,task,task.number,ta...
Hi Team , can anyone please help me with this question? Do you know if there is a way to attach files to incidents which the requestor/caller can't see? Like a "work note," but an attachment . Please provide steps and screenshots for better underst...
Hi,I am trying to get OAuth credentials set up to connect to a third party application using grant type : client_credentials.When using Postman, I get the following response:{ "tokenType": "Bearer", "expiresIn": 86399, "authToken": "eyJhb...
Hi All,I'm trying to test OOB notification "KM: Article Expiry Warning" but email is not triggering yet, am i testing wrongly ? (kindly check the attached kb). I have made this property true "glide.knowman.enable_article_expiry_notification".I create...
