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LABELS VISUAL TASK BOARD

visual task board when changing the filter the label of a board is lostexample: the field that defines the filter is sprint and when changing it in the task, the label already defined in the previous sprint when changing the board filter is lost in t...

William by Tera Contributor
  • 562 Views
  • 1 replies
  • 0 helpfuls

Resolved! Inbound email with users information

I'm tryin to add in the "callers" location and business phone to populate the fields on the incident form. I'm able to get most fields like assignment group and short description for populate but not these 2 fields.they are both custom fields. does a...

DevtoSME by Giga Guru
  • 845 Views
  • 3 replies
  • 1 helpfuls

Invalid CSR error

We have implemented the Certificate Management module and have noticed some of our users are receiving the "Invalid CSR" error on the request form when they paste their CSR into the CSR field. Can anyone provide any more detail other than this generi...

GilD_0-1721150728938.png
Gil D by Tera Contributor
  • 758 Views
  • 2 replies
  • 0 helpfuls

Siri Shortcuts Mobile Agent

I am trying to get Siri Shortcuts to work with Mobile Agent. I've got the plugins installed as per the docs and I have the chat quick action enabled, but still not able to access the shortcuts. Has anyone had success with these before in Mobile Agent...

Portal hide

Hi All,There is a requirement to show custom portal only to a specific group, like "ITSM Devs", remaining all other users must not have access to view the portal and other group should be lock down to that portal.Thanks

DevYadav by Tera Contributor
  • 611 Views
  • 3 replies
  • 0 helpfuls

Cannot add an Approver Requested Item via API

I've managed to create a Request Item and a Requested Item via API but when I try to create an Approval Requested Item it gives me a Status Code 201 but doesn't seem to add the data to the Body response. Is this even possible via API or have I put wr...

jamesanders by Tera Contributor
  • 537 Views
  • 1 replies
  • 0 helpfuls