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ServiceNow integration with MS Teams

Hey can someone help me with the below question.Can we integrate Service Now with Teams? If Yes so can we do the below task 1. Can we sent notification in teams channel/group about it's been 24 hrs ticket(incident) is not updated.2. Can we sent notif...

sbrahaspati by Giga Contributor
  • 3359 Views
  • 2 replies
  • 2 helpfuls

Resolved! Why does system grant access if no ACL found?

Hi, Found this on product documentation for ACL: Note: If there are no matching access control rules for the requested object and operation, then the system grants the user access to it. In practice, it is rare for the system to find no matching rule...

Resolved! Widget set catalog item variable after c.server.update()

Widget novice here. I have a widget that we use to dynamically display some data on a catalog item.  It monitors changes to a variable (configuration item) and then makes a server call to see if some specific data exists for that ci.  If it does it r...

Ryan M by Giga Guru
  • 3019 Views
  • 7 replies
  • 0 helpfuls

Resolved! On Change Client Script with recursion problem

Hello everyone, could you help me with a problem? I have a catalog item that has a field called "cr_due_date", in which the user can only select the last day of the month, however, if the last day of the month is a weekend (Saturday or Sunday) or a h...

Due Date 11.29.png Due Date message 11.29.png Due Date 12.02.png Due Date message 12.02.png

Customizing OOTB social benefits playbook

Hello community, I need your helpI'm looking to customize an OOTB Social benefits playbook. I need to add an activity to be able to add medical information as part of the intake process. I'm unfamiliar with the process and having issues on how exactl...

Community Alums by Community Alums  
  • 953 Views
  • 1 replies
  • 0 helpfuls

Resolved! SCTASK Needs to trigger prior to selected date in the form.

Hi , I have a requirement to trigger a SCTASK using Workflow. There certain conditions to trigger the task using workflow.- SCTASK needs to trigger prior to the selected date in the form. Example:In Request form   End date : 29 DEC 2024then the SCTAS...

armanoj by Mega Sage
  • 1176 Views
  • 2 replies
  • 1 helpfuls