Good afternoon everyone I have a user satisfaction survey. When completed on a laptop it works 100% but when a user attempts to complete it on Now Mobile, it gives the following error message: Is there a way to fix this? RegardsThereza
Does Hardware Asset Management integrate with Field Service Management in any way? Hi community colleagues. Does Hardware Asset Management integrate / work with Field Service Management or they have to be used as stand alone modules with separate pro...
I am struggling to identify a way to report on stories from this database view where the state went back into draft once progressed to a state of Approved by PO?NUMBER DEFINITION VALUE DURATION STRY0000001 Story State Duration DRAFT 05 mi...
Hello, I have the incident table. I created another table just to add fields to that incident table, called incident _fields, since it takes too long to add changes to incident in the production environment. The incident table has a reference to that...
I'm not able to restore my ServiceNow Personal Developer instance. Does anyone know how to restore ServiceNow Personal Developer instance.
How would you calculate how many stories went back into draft once progressed to a state of Approved by PO? Example1) story created with state = "Draft"2) story state updated = "Awaiting Approval"3) story state updated = "Approved by PO"4) story stat...
Hello , We're facing a problem here when is attached a .pbix file in a catalog variable and it simply gone. Does someone know what could be happening ? Theres'no restriction In the properties about that.Is there some workaround ? Here is the example...
Hello,I have a requirement to auto populate the incident location and phone field based on the Affected user details on the mobile when creating an incident. This works on the desktop ui but I am unable to get the same results in mobile. I updated t...
Hi AllI am trying to prduce a random list of incidents (5) per member of a resolver groupIm using Data Sampling Techniques by drjohnchunso i have a script includevar randomSampleRecords = []; // this is in rhino.sandbox context in Scripted Filter; ...
We have a very large order guide used for onboarding employees. Managers are always complaining that it contains too many options. Is there a way within an order guide to create "sections" that could be used to direct people where to go? I'm not a ...
We have configured SuccessFactors spoke v4.0.1 as per the document : https://docs.servicenow.com/bundle/tokyo-application-development/page/administer/integrationhub-store-spokes/task/setup-successfactors.html After the execution of flow action "Retri...
Hi All,I have a reference field: Case Type which is showing dropdown values using a reference qualifier.Reference Qualifier: javascript: new global.ScriptIncludeName().functioncall(current.assignment_group.getDisplayValue());Note: this is not a...
Is it possible to calculate the amount of time it takes for an idea to become a story?
Our MID server suddenly fails to connect to the instance every now and then. We are looking at understanding what is causing this issue and try to optimise it from our end. I am unable to understand what might have gone wrong as the below log shows a...
I'd like a list collector field to default as unlocked rather than locked. Please see attached screen shot of my form.