We have created a custom journal field, but we want the field to only be available to users who are member of a specific group. We have tried to hide the field via Client Script and Scripted UI Policy without success.We have also tried with UI Policy...
Hi,I have a requirement to raise a pop up when user login per session. The UI page functionality works fine but when the user login the pop does not come up
Hello , I am working on a Ui action “Add Review”. when on clicking this button it should check one of the field display based in Assigned date.if Assigned date is less than or equal to 8 months from request created date.then display and make mandator...
Hi All, I’m working on creating a "Breakdown Filter" for PA widgets on a dashboard. The field I want to use as a dropdown is a string type field. However, I’ve encountered a limitation where the facts table only allows selection of reference fields a...
Hello team, which role is suitable so that a group (group member) can only see their own security incidents?
Hi All,I've set up user criteria for a knowledge base to restrict article visibility to policy owners, approvers, reviewers, and members of the owning group. However, the logic isn't functioning as expected.We have 'u_policy' custom field present in...
Hello, I wrote an on submit script to make attachment mandatory that is visible on service portal or esc, but this script is not running on glideapp.servicecatalog_cat_item_view. Below screenshot for your reference. Please suggest .I have written 2 s...
Hi Team,we have countries field (filed type is "list") on incident by default we are populating one country name in that field now the requirement is if any one trying to add any other country into that field we have to make work notes mandatory so t...
Hi, I have a requirement to do a logical check after approval in the Knowledge publishing workflow. If the article's Updated by is NOT equal to the manager of a particular group, meaning that the approver changed something in the article, then an add...
Hi All, I have a requirement in which when a request is raised it creates a new CI in the CMDB table, in which I need to map the Upstream relationship based on the beatID selected in the Workflow. Can anyone help me with this, if they already impleme...
Hi can some help me in this.
Hi everyone, The number of knowledge articles usually starts with KB.Is there any way to change it into customized word？ For example，if the article is from [My] knowledge base, the number of it will be KBM+string of numbers.If the article is from [Gr...
Hi all,How to filter Document ID field that should show only active records? After selecting Table Name field the Document field should return only Active records. Regards,Siddharam T
Hi all i have a requirement to create a scheduled job followed by Notification email script to ,email to the each manager which contains pending incident and Change request counts of his respective team members. I created that part and that is worki...
Hi All, I can see within a Maintenance Schedule Entry record, when you change the values of various fields, a field message appears underneath the 'Repeats' field - Doing some research, this seems to be a UI formatter and you cannot access/view the...
