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NowMobile/NowAgent Activity Stream Screen Filtering

Hey all,  Is there a way to filter the activities in the Activity Stream Screen in the mobile app (that is usually a segment in the Record Screen) just like in the ServiceNow platform? For example, I would like to see only additional comments in the ...

ATF Update Set Question

Hi,Please read carefully. I will write it down in simple steps. In the last sprint in our company, this is what happened. In DEV, I have created a parent update set with the name SP_ATF_WASHINGTON_ITSM with the child update sets SP_ATF_WASHINGTON_GLO...

Community Alums by Community Alums  
  • 549 Views
  • 3 replies
  • 1 helpfuls

Resolved! how to disable active ideas from PMO dashboard

Hi, I would like to hide/disable active ideas which reside under pipeline details from being display in PMO dashboard. There is no option to deactivate the main widget indicator. I did try to control access by adding specific role to display the acti...

pmo dashboard-active idea.png indicator widgets.png

Resolved! Sync user/group/roles data from PROD to lower instances

Hello Everyone, I need to synchronize user, group, and role data from our Production instance to our Dev and Test instances. Specifically, when a user, group, or role record is created in Production, it should also be created in the Dev and Test inst...

Failed to map cmdb_ci_ot_isa_entity

I wanted to map site data into cmdb_ci_ot_isa_entity and according to requirement path attribute should be generated  automatically with provided data for Site attribute and short code attribute. But If I map data to path field then only its creating...

Screenshot from 2024-09-12 11-21-23.png
AlfiyaK by Tera Contributor
  • 580 Views
  • 5 replies
  • 0 helpfuls

Stripping HTML from 1 field to another as part of a flow?

I'm trying to create a flow, so when a Problem moves from RCA, a new PTASK is opened, and assigned to the Problem Owner to implement to corrective actions identified in the Fix Notes. I'm trying to pull fix_notes, (which is HTM enabled) from the Prob...

Ben28_0-1727214751952.png
Ben28 by Tera Contributor
  • 1098 Views
  • 5 replies
  • 1 helpfuls

Attachment in Service Portal

When we attach in service portal before submitting request, its create a entry in attachment table with table name sp_portal and a sys_id for table_sys_id. But i couldn't trace the sys_id.Any idea which sys_id its referring to?Also suppose in a catal...

Upload and parse an excel file in workspaces

I have a requirement where the users can take an excel template and upload it to the RFC form. This would then parse the file and add the devices to the affected CI's. We need to do this in the Service Operations Workspace. Currently we do have the s...