Hi,Currently I'm implementing the AWA for HRSD and some users reported that they are getting the below error. I have referred the community but I couldn't understand the exact issue. Can anyone please tell me what is going wrong here? I checked whet...
Hi Team, I am trying to use scripted rest API POST method to attach attachment to incident record. Below is my script that I am using.(function process(/*RESTAPIRequest*/ request, /*RESTAPIResponse*/ response) {var requestBody = request.body.dataStri...
what is the difference between UI action and submit in Service now ATF Can anyone help me on this.
Hello All, Out-of-the-box catalog items are showing up in the AI Search for ServiceNow portal. Could anyone help me with what is causing them to show up and take steps to fix it? Thanks in Advance,Ram
Hi,I'm working on ESC portal and got the below requirement.1. To remove the red dot on Tours menu item2. Exchange the positions of User profile and Tours menu in the portal Can anyone help in achieving this? Thanks in advance,Sharan
Howdy Community,If Workflow was used in a process, we can see when an action is triggered & completed.In Flow designer we can review flow triggers but do not seem to have the same visibility into flow actions as we do in workflow. I am trying to figu...
Hi, I have cloned the News Feed widget and added it to to News Article Content Type in order to be able to target it when publishing news articles. However, the news articles doesn't actually appear on my page after being published. They appear just ...
Hi, I am using POST method for Buy Item: https://xxxx.service-now.com/api/sn_sc/servicecatalog/items/{sys_id}/order_now and testing via postman. Below is the json I am passing via postman: { "quantity": "1", "variables": { "Variabl...
Hello Everyone, I have a curious question with regards to "Last run" field in Report Statistics table. Does anyone know how it was being populated? Is it once a report has been opened/viewed or is it when it run even from a dashboard or is it when ru...
Hi, I am a newbie to Service Portal. I have to create a page on which there are 2 dropdowns and 1 button. In the first drop-down, there are tables which extend the Task table. In the second drop-down, there are options(xls,docx) in which format user ...
HI All, I am configuring provider notification in 'Nowbot Virtual Agent' scope. In the provider notification I am getting this below and notification is not triggered to MS teams. 'Content for provider 'chat web-client ' will not be sent. Notificati...
Hi team,I have requirement to send notification one day before and one day after a variable date field in catalog item. I used scheduled job,event and notification for that...but when its running daily its sending notification everyday and it seems n...
Hi experts, I was looking into nested modals in the UI Builder, where I want to open a second modal from an existing modal.Hopefully, the screenshots and description below clarify, what I want to achieve:Parent Modal: This should be the origin of the...
I need to continuously update my editor list of a service catalog i own, to contain all users with itil role.how can i achieve this ? Thank you !
We need to integrate Microsoft 365 distribution list(DL) with ServiceNow user table so could you please help me to get the proper solution
