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Resolved! Pass choice values from script includes and have field in catalog client script display those values in the variable on the record producer (dependency).

I have a script include and catalog client script (below). My alert shows a comma separated list of subcategory value, subcategory label for all the correct choices based on the dependency to category.  My only issue is getting those values "into" th...

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Resolved! Relationship Script

Hi all,I have a requirement to show Requested Items as a Related List on our Environment form, based on the name of the Environment selected against the Catalog Item that forms the Request. For example, if the Cat Item Variable selected on the Reques...

GemDev by Kilo Sage
  • 2125 Views
  • 3 replies
  • 2 helpfuls

Add message to activity stream portal

Hi All,When a user (not an admin) opens a record from the portal that was not created by him, there is no option for adding a new message in the activity stream (even though they are in the same group).Does anyone knows how to fix it? Thanks in advan...

Snow Tomcal by Tera Expert
  • 1887 Views
  • 10 replies
  • 0 helpfuls

Summarization in Custom Tables

Hi All, We can see with the nowAssist Summarization feature we can summarize incident and cases.Is it possible to have this summarization skill in custom tables also? Thankyou and RegardsAkash Dewangan 

Notification Creation Task

add a hard time to find a soloution for this problem, I would be happy for a solution.this is my problem:Create a notification (the content of the notification will be described below) that is sent to the supporter of an open task (Assigned to of the...

ofekg by Tera Contributor
  • 497 Views
  • 1 replies
  • 0 helpfuls

Email Inbound Actions for Update not working

Hi Community, We have New -Inbound Action - Working OkayBut the Update is not updating anything in comments or Work Notes. here is the snippet mostly OOB with ACTION = Record Action   Thanks

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Nisha30 by Mega Sage
  • 894 Views
  • 4 replies
  • 1 helpfuls

Parse the JSON value.

Hi Everyone,  I am retting response body when I am calling REST message inside script include  var r = new sn_ws.RESTMessageV2('custom rest messge, 'Post Credentials'); r.setRequestHeader('Content-Type', 'application/json'); r...

Resolved! How to extract from tags

Hello developers,  I have an implementation where i get api 400 error and it is returning response in this format:<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN"><html><head><title>404 Not Found</title></head><body><h1>Not Found</h1><p>The requeste...