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Role based View not working

HI Experts, in ast_contract table we have created a new View= ARC and put some fields over there.In DEFAULT view there are other fields we have put. We have created View rule that Group = ARC can only access View=ARC. How do we make sure that and res...

Nisha30 by Kilo Sage
  • 529 Views
  • 1 replies
  • 0 helpfuls

Show choices based on other field

Hi Team, we have requirement that we have two choice fields 1.Region 2.category in region we have two choices a)Japan b)Singapore we have to show category choices based on region filed for example Region is Japan we have to show category choices a)a ...

Shabbir1 by Tera Contributor
  • 732 Views
  • 3 replies
  • 0 helpfuls

RITM Insert

Hi, i want to inert RITM in my instance with populating the data on the variables of the catalog item that is there, The parent ritm is getting created, now i want child ritms to get created but the values in want to populate are on the catalog item ...

aditya174 by Tera Guru
  • 954 Views
  • 3 replies
  • 0 helpfuls

Resolved! Catalog Client script does not save data in RITM Variable

Hi Experts,We have catalog client script for 2 variables and based on selection of VarA, choices are displayed on VARb.This is working perfectly.issue is when RITM is submitted , in that Variable the data is not saved it is empty. How to save the dat...

Nisha30 by Kilo Sage
  • 1295 Views
  • 4 replies
  • 3 helpfuls

Publishing an APP from App Engine Studio or Dev Studio

Hello, Not so long ago I could create an App in Dev Studio and publish it on my PDI. Now when I create a new App in App Engine Studio I can't upload anything, I also tried from Dev Studio but the same... I leave a screenshot. Has ServiceNow PDI's uti...

Resolved! Capture Deleted record in update set

Hi, I would like to delete ONLY one record in DEV Which needs to be captured in update set. And eventually this record should be removed from QA and PROD as well. As deleted records are not captured in update sets, what is the best way to do this ?  ...