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Choice field value Text with occuring with color

Hello Everyone, I have an issue, We have a choice field named Channel in our incident form (Comes from task table) and a value Web is populated in blue color, I am not able to find out how this is happening, also checked the client scripts but didn't...

Arundhati by Tera Contributor
  • 527 Views
  • 3 replies
  • 0 helpfuls

Resolved! Not able to to call getDisplayBox

Hello, I am trying to use getDispalyBox methods try to call it using object g_form but its not showing in my PDI could anyone please help The only method starting from 'D' getting suggestion is "getDecimalValue()"Using washington Dc version Thanks in...

AnketA by Tera Contributor
  • 846 Views
  • 6 replies
  • 0 helpfuls

Update exisitng records

I have a requirement to create a field in one of the table,, for example, we can consider a new field as Active.here, my requirement is that if the end date < 2024-03-01, those records need to be marked  Active as false.how can I achieve this functio...

VSN by Tera Expert
  • 308 Views
  • 5 replies
  • 0 helpfuls

MS excel integration with ServiceNow

Hi Friends, I want to get the data into MS Excel from ServiceNow Incident table. I am facing some authentication issue.Please let me know if anyone aware this integration. Thanks,Anji 

anjiadmin by Tera Expert
  • 333 Views
  • 1 replies
  • 0 helpfuls

Change on hold

Hi All,In the change request there is a field called "on hold" when we click on revert to new the change state is set to new, but the on hold is still true not set to false in the change request form, could you please let me know were they have defin...

Performance testing using Jmeter

Hi,I'm currently trying to evaluate if it's possible to implement ServiceNow performance testing via Jmeter.My flow would be to order a catalog item as of now and evaluate its performance. Basically what I would need to be answered first would be the...

How to pass data from client script to html in UI page

Hi, I have a UI Page where I need some advice/help on how can we display the answer retrieved in Client script and need to be passed to HTML as soon as a the page loads?Right now, I have the info in my client script which is coming from Script includ...

Shivam32 by Tera Contributor
  • 1406 Views
  • 4 replies
  • 0 helpfuls

Resolved! Passing Property Value dynamically in ACL

How to use property that have multiple value in ACl,i have created one property with string type and in value put Property1,Property 2in an ACl write the below scriptvar valueProperty = gs.getProperty('property.write');if (gs.hasRole('user_adv_admin'...

ABC6 by Tera Contributor
  • 377 Views
  • 1 replies
  • 0 helpfuls

adding user in sys_user_grmember table from BR

I'm using simple BR on HR task table to insert user in groups. But it in not working. When I'm running this via admin, it is working, but when with other user then it is not adding user to group. Anything I'm missing? var grp = current.groups.toStrin...

Hafsa1 by Mega Sage
  • 490 Views
  • 2 replies
  • 0 helpfuls