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Resolved! Create a incident record, when incident state changes to "Resolved." , Export a PDF of resolved incident automatically & attach a attachment in Email notification Send Notification to the caller with attached attachment of incident record.

Hi, I have this requirement can anyone help me with this i.e. how to do it Create an incident record, when incident state changes to "Resolved." ,Export a PDF of resolved incident automatically & attach a attachment in Email notification.Send Notific...

Rushikesh5 by Tera Guru
  • 4897 Views
  • 18 replies
  • 3 helpfuls

Table with inactive module

HelloI have an application with one module which is inactive as of now. Now when I'm trying to search for application name in the application navigator I'm not able to see application name . How does it work functionality wise please let me know  Tha...

Mk_snow by Tera Contributor
  • 1270 Views
  • 6 replies
  • 1 helpfuls

MFA didn't work with SSO

Hi Community, I want to configure MFA after someone login with SSO. I tested with my PDI, and saw that the local login requires MFA.However, the user who login with SSO didn't go through MFA step. Below is how I did. (https://www.servicenow.com/docs/...

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