We're reclaiming inactive PDIs to keep them available for active builders. Learn what's changing, who's affected, and how to protect your work. Read More

Developer forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Attachment from inbound email is not added to Record

Hi team, Attachment from inbound email is not getting added to Record. In Attachment table we can see that both Table name and Table sys_id is empty. So that inbound email script is unable to find record .   Regards,Saranya 

saranyavs_0-1731338448175.png
saranyavs by Tera Expert
  • 657 Views
  • 1 replies
  • 0 helpfuls

Resolved! Filter variable values

Hi,I am using two list collector variable called 'What device class the device belong to ?' and 'what devices they should be applied?'in catalog item servicenow. The referenced table is cmdb_ci for both.TASK:1. User gets to see the list of ci names. ...

Swapnilc191 by Tera Contributor
  • 830 Views
  • 1 replies
  • 0 helpfuls

Resolved! Call Script Include from UI Builder

Hi everyone,   is there a way to call server side code (script include) from a client script in UI Builder? The script include is client callable and I tried to call it via GlideAjax, but no success.    Can anyone share some experiences regarding tha...

Elena by Tera Contributor
  • 8751 Views
  • 6 replies
  • 10 helpfuls

Resolved! Updating group approval sysapproval_group

Hello developers,  i am facing a issue with group approvals where multiple groups are available for approval and if i reject anyone . In sysapproval_group table its approval state is updated to rejected . Next if i approve any other group the rejecte...

Service Portal

Hi Team, There is a widget called my requests. under this we can see all the requested items which are created by me or assigned to me. Only the short description field appears here. Now there is requirement to append the short description field with...

BallelaSivaTe_0-1731344681486.png

AD and servicenow groups

I have 5 groups in Servicenow which got created through AD.  Example: ABCDE  Now I wanted all the 5 groups changed to name C. All the existing workflow, assignment groups of existing records of A,B, D,E should change to c automatically.everywhere in ...

fasdf by Tera Contributor
  • 510 Views
  • 1 replies
  • 0 helpfuls

Calling UI Macro

Can we  call and print a specific g2 evualate value from parent UI Macro to child UI macro, if yes please provide the syntax to call 

KiranmaiP by Tera Contributor
  • 649 Views
  • 2 replies
  • 0 helpfuls

Dialog box not showing when clicking UI action

I have a requirement to create a "Feedback" option on the incident table. I've created a Feedback UI action, that in theory should generate a dialog box, and when the box is closed / submitted, it should save the feedback to a different table, linked...

Venjamin_0-1731337568471.png
Venjamin by Tera Contributor
  • 1011 Views
  • 2 replies
  • 0 helpfuls

Converting a URL into hyperlink in Work Notes

Hello, I have a requirement where I want to convert a URL that is added into Work Notes of an incident into Hyperlink. The users who will be adding these links will not have the capability to add HTML tags to the link before submitting.  I have creat...

Kamy_0-1671128993916.png
Kamy by Tera Contributor
  • 9954 Views
  • 9 replies
  • 1 helpfuls

CAD voucher

I am planning to take the ServiceNow Certified Application Developer (CAD) exam and need clarification on the course requirements to obtain a CAD voucher. Based on my research, the following courses are involved:Welcome to ServiceNow (Free)Scripting ...

sriaaru01 by Tera Contributor
  • 2688 Views
  • 5 replies
  • 0 helpfuls

Resolved! cmdb_class_info

I want to display the cmdb_class_info in a drop down from the portal view for the user to select.  When I do that I just get class name, but I want to also show the display name to the user.  This is what I have displaying on the catalog item variabl...

begsa_0-1731094305358.png begsa_1-1731094462482.png
begsa by Tera Expert
  • 2503 Views
  • 5 replies
  • 3 helpfuls