Hi All, Can anyone please help to achieve to display column header for user table like Title, Department, Email etc on the service portal for reference field. I know via variable attributes we can achieve this in the back office . But I want these...
In the sc_cart page, we have used a custom widget. In that we have made all the fields as mandatory (red asterisk) in this page and the functionality was working fine earlier. But this is not working after upgrade to Washington DC.We were able to su...
Hi All,Hope you are doing good.I'm developing a Scripted REST API GET method to retrieve a single RITM from ServiceNow. The RITM form includes both variable and multi-row variables. Please see the attached RITM details for reference. I've managed to ...
Hi, I am getting "RP is not defined" error on Agent Workspace when I open any incident or change request. Its coming from Business rule "SN - Hide Empty Catalog Variables" condition "!RP.isPopup()". How can I get rid of this error? Thanks, Ku...
Hi All, We have configured a typeahead search on Service Portal, but certain keywords search is not showing up in the suggestion's dropdown list, like for e.g. benefits, upper etc as shown in the screenshot below. Whereas if we search with other key...
I have a requirement where every time I download an attachment from any interface. Based on my access, a watermark should be added to the document with the userid of the logged in user that time. This is needed if some unauthorized person downloads a...
Hi All, Any ideas why the button 'new' which allows adding new tasks (service fulfilment steps) is not available in this view? It is only possible to add new tasks while using catalog builder.
Hi All, Requirement: When the user click on an form button which needs to invoke a widget in an pop window manner. I have 2 ways to implement but i am not sure how to invoke the widget from an ui action. Kindly help me on this. 1. Via Service PortalH...
Hi all, I need to list all flows that have at least one task assigned to a specific group.I found information in the 'sys_variable_value' table with variables = Fields and value contains 'assignment_group' but the information of some sc_tasks does no...
Hello,My Personal Developer Instance (PDI) is not accessible. In my profile, I am being offered to request a new PDI, but I need the old one, especially since I used it frequently and it was active.Now, when I try to log in, it says that my login and...
Hi all,We need your advice regarding the "Approvals widget."Based on our business, we've created a Record Producer catalog item that uses a customer table and clones the Approvals widget. However, we need an additional button to accommodate a specifi...
!!!Need Help!!! Hi, I ran into weird issue. I have catalog item, in which we are using a Multi row variable set, mostly all variables are mandatory in that variable set. When user submit a request , multi row variable set variable values are not sto...
Hi everyone Im trying to change the field that is displayed on a related list, in the column "Created by", rightnow it is displaying the "User_id" but I wanted it to show the "Name" of the user.Does Anyone know how to do this ?
Hello Everyone, I created a BR below regarding on CMDB CI status. What I want to achieve here is that, when the hardware status changes the install status should be the same with the status of hardware status. Below is not working, its there anything...
