How can I remove these dots from the Help icon?
Is there any way I can remove this notification bubble with the three dots from the Help icon?
Forum Posts
How to let people know when ServiceNow itself has a system failure
Dear Expert Using the example of a subscription contract with ServiceNow, please explain the following. ■Question(1) If there is a failure of the ServiceNow platform, how will the contracted company be notified?Is it by email?By phone? (2) Also, are ...
How Can I Stop A Project From Closing When All Project Tasks Are Closed
Hello, I'm wondering if anyone can tell me what controls project closure once all project tasks are closed and whether or not this behavior can be changed? We are attempting to solve two issues right now: Issue 1: Don't allow people to close a projec...
How to standardize the CMDB name?
Hi All,If we are using multiple discovery sources, how do we standardize the CMDB name?Currently duplicate records are created in the CMDB, how can we stop the duplicate CI creation from different discovery sourcesThanks
Resolved! Form section record on sys_ui_section table cannot be imported into another instance, import XML doesn't work
Hi All, I'm trying to import one form section record (sys_ui_section) from UAT instance to Dev or other instances through Import XML. It doesn't work. No errors as well. Seps, 1, find the record (sys_ui_section ) in UAT instance and export xml. ...
Resolved! Notification contains days count in decimal. Want to remove decimal part.
Dear All, We are triggering email notification after state is resolve of an incident. The sample notification is like below- "Your incident INC0000001 has been resolved.The incident will automatically close in 5.0 days" Here it shows auto close da...
Entitlement auto changing license type - no user allocation tab
I have created an entitlement but no matter what license type or metric i try to set it as it will automagically set itself to a Subscription License type and metric group. This is the only entitlement that i have created where it will not allow you ...
Client Scripts: clearing currency field
We have anonChange client script that does a bunch of checks on a currency field (i.e. can't be above $5,000, needs to be multiples of $25, etc.) For each of these, if a user puts in a number that triggers one of those checks, we throw up an error m...
affected ci and impacted ci in servicenow
Hello Experts,I am new in CMDB can anyone guide me on what is affected ci and impacted ci in ServiceNow with a simple example?Thank You.
Resolved! How to filter a List Collector field on a service catalog form using 2 of the other variables
I am trying to filter a list collector field called fund_group_ ID (Fund groups table) using a reference qualifier but it is only filtering based on one of the variables, sponsor, do I have this reference qualifier wrong or is there a different way t...
Resolved! Facing Issue with OOTB Upcoming Events (CD) Widget
Hi, I have added OOTB "Upcoming Events (CD)" widget in a portal page and configured events for the same. My issues is, configured events are displaying on the page but when I click on "Add to calendar" button it redirects to "/sn_cd_downloadICS.do?sy...
Applicaton Deployement.
Hello Community,My company is using two Different Client Instance's A and B both are of different Companies.A is used as Dev and B.1 is UAT and B.2 is Prod so can i use the Deployment Pipeline Setup for this Case?Thanks,Daiva.
Changing header text color in UI builder
I have created a heading for HR agent workspace using UI builder and now I want to change the text color of the heading. By default the color is set to black. I want to change the color of the header text to Yellow. Can some one guide me how to chang...
MRVS values on RITM
Hello Everyone, I am working on catalog item where I am using MRVS to get values from user and I have to set those values in a table by using flow designer. I am facing an issue to get those values in MRVS on catalog item form on RITM. When RITM is c...
Resolved! Add work notes through Ticket Conversations widget (Service Portal)
Dear experts In additional to comments I need an additional field so that everybody can post work_notes through the Ticket Conversations widget. What I triedHTML <!-- work notes --> <form ng-submit="postEntry(data.workNoteEntry)" id="sand">...
