I've a table in which there is one field called 'Parent' which is reference to Task table. 'Parent' field holds Case Number.Requirement is to get all Case details on the form. I thought I can achieve this by dot-walking through Parent field but all I...
In my company, we have developed a task-extended table called "u_employee_evaluation", which is aimed to contain records with three main fields; u_evaluator_comment, u_company_comment and u_evaluated_comment. I currently have found how to make this t...
Hi everyone,Trying to get last 7 days email logs with exact timeEx: I am trying to query the email logs from BR at "2024:11:01 08:00:00 ". It needs to retrieve the logsFrom "2024:10:26 08:00:00" to "2024:11:01 08:00:00 ".Any suggestions on this.Thank...
Hi,I have a scenario where I have to give access to the ownership groups in CI through ACL. Kindly help. This is what I have done currently. I completed for the single users. The group names below are not in the group name as is, so I can't find them...
I am trying to default a view to testview for incident when access from a list. I tried to create view rule as follows but is doesn't work. Any ideas?
Hi, I have a requirement: if the hardware record state is ‘In Stock’ and the substate is ‘Legal hold’.If the logged-in user is a member of a particular group, they can change the substate, and the substate value visible to them will be ‘Legal hold’. ...
Hello Guys, If i select a option in suggestion then i want to display related searches in related search results.Below is the example. This functionality we want to provide in our custom table.Please help me out with this.
After the change has left the 'New' state make the following fields read-only on the change task if the user does not have the 'change_manager' or 'admin' roles- Affected CI- Priority- Due Date- Change Request- Assignment Group- Assigned To
Hello experts,We have a requirements in our instance wherein there is a need to hide a global form context menu for incident forms only. We only need to make that UI action visible to admin users.The problem is the UI action used in incident is globa...
I want to add Target reputational and financial impact, likelihood scores in Risk form. Cant see these fields on Risk form. Can you please guide on it.
Hi Team, I have two variables in catalog.1. Type - install and uninall2. device name : reference (hide in the catalog form)users select the Type is install and submit the catalog.task form: Assignment group is start with DSS or OSS and status is sele...
Hi, I have a requirement. In Live agent chat if no agents are available, then system should show below messageMessage:Sorry, but at this time Chat support is not available. Would you like to:Report an issue Topic >> this is link to another topic to c...
I'm successfully able to use the Speakatoo API in POSTMAN, but facing issues when integrating it into my project. Any insights or suggestions? Thanks in advance!
Hi all,can anyone help me on this....tq's in advance SERVICE REQUEST SURVEYS:We would like to include the overall satisfaction question along with the smileys in the body of the survey email that gets triggered to the customers (mock-up shown below) ...
Hello All, I created a custom table, it is a stand alone table, it does not extend any other table. The default cstom table's role is already assigned to the custom table's ACL OOTB, which include "Create", "Write", and "Read". I assigned that custom...