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Reference Qualifier tab is missing

I am trying to navigate to Reference Qualifier but it is not showing.I checked the form layout, it is already added but it is not showing. Please help.  

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tindiz by Giga Guru
  • 660 Views
  • 2 replies
  • 0 helpfuls

Get Pop up message when field changes and not saved

Hi, I have arequirement that when users try change/add field values and go to the next form without saving, they are not getting message "changes are not saved" in my investment portal. On the backend/regular form I am getting the message if I do not...

Display only selected group users

Hi Team, I have two fields in incident table,Service GroupService UserThese two fields should work same like Assignment group and assigned to.I tried 'Reference qual' to call script include but it's not working Reference qual: javascript: new g...

AnilM99 by Tera Expert
  • 1143 Views
  • 4 replies
  • 0 helpfuls

Views on HR case form

Hi experts,We need to show HR case form with in different views.If assignment group related to USA group, then show USVIEW with custom fields.If assignment group is not related to USA group, then show default view. What is the best approach for this?...

Community Alums by Community Alums  
  • 813 Views
  • 3 replies
  • 0 helpfuls

Error while creating a standard change through API

Getting this error 'Cannot convert null to an Object'  while creating a change through standard change API  {    "error": {        "message": "Cannot convert null to an object.",        "detail": "TypeError: Cannot convert null to an object. (sys_scr...

How to display only the active user record in the reports?"

Hi Community, "I've noticed an issue where some users have multiple ServiceNow records when generating reports. For example, there is an active user record for Ed Labhan and a duplicate, inactive user record with the same name. I need to ensure that ...

Srinivasu2 by Tera Contributor
  • 1141 Views
  • 9 replies
  • 0 helpfuls

Stop creating incident through email if more records found

Hi All, We have a requirement that, update incident create inbound action to search for email from this sender received in the last 4 hours with target table of incident. if more then 20 found, do not create record and do not allow to continue proces...

siva14 by Tera Contributor
  • 1848 Views
  • 9 replies
  • 1 helpfuls

Resolved! PA graph showing limited data

Hi experts , I have been trying to setup a graph using performance analytics and it is showing only three months data even when period is set to one year and frequency in source is set to monthly . I Have created a widget , indicator and source for t...

ihabeeb by Tera Contributor
  • 2155 Views
  • 3 replies
  • 2 helpfuls

Resolved! How to make MRVS editable on the RITM?

Currently, the variables in the Multi-Row Variable Set (MRVS) are read-only. I need to be able to edit or delete some of the variables in the MRVS after submission. Please help

Kim Aly by Tera Contributor
  • 2666 Views
  • 5 replies
  • 0 helpfuls

Resolved! If script in workflow to check if user is member of approval group

Hi Experts, We have checkbox variable on group table i.e. u_approval. We want to have if script in workflow which will check if employee_name is member of group having u_approval as true. If yes the if check activity output should be yes orelse no. I...

Community Alums by Community Alums  
  • 1332 Views
  • 3 replies
  • 1 helpfuls