Looking at this Case insensitive Glide Record query I see they talk about client side GlideRecord queries.I need server side to be case sensitive.The highlighted sections must be a cAsE sEnSiTiVe check.How can I make it so?
Dear Community, I have a requirement to provide the communication through SMS and Email in Major Incident Management. Could you please tell me how to achieve the requirement? Regards,Jagan Nayak
Hi All, servicenow agent workspace I want to know if a request is gone from end user to agent and agent didn`t respond it went to other agent he also didn`t respond and finally it ended the chat with no response, I want to know to whom two agents it ...
Hi All, I am trying to load using JSON file as attachment but getting error's. i have followed below steps let me know if i am wrong at any stpes. 1. Created data source with Type: File, Format: JSON and File retrieval method: Attachement. 2. added...
I'm doing a "for each item" loop and there's only 10 items in my current test, but it's giving me the "max iteration limit exceeded" error. Any ideas how this could be happening? I'm completely lost at this point.
Hi everyone, We have a Catalog Item that has a lot of variables, and we want to hide specific ones from certain users when viewing the Requested Item. The only way to hide those variables in the Variable Editor Formatter is through Catalog UI Policy ...
Avoid duplicating of updateset name while creating new updatesets Tried unique dictionary but it gives me duplicates already exists error and not savingHow can we handle default updateset which will be created with all scopes
Hello, I'm building out a dynamic filter so that I can report on tickets that are assigned to groups managed by the logged in user, or the assigned to is in my management chain (I either manage them directly, or I manage someone who manages them...k...
HI Team, I AM ,For the time being using a PDI Developer instance, try to test a GLIDE AJEX Catalogue Client Script in Scoped Servicenow App.I already give all the read,write,delete and configuration access but still getting CORS ERROR.See my script b...
Hi Everyone, I am working on custom application,There are multiple tabs like Notes, Associated Content, Activity log.In my Associated content tab there are 12 fields .I have done 2 columns with 6 rows. SO that 12 fields are aligned in 6 rows. for on...
I have one requirement to make change request values read-only when the standard change proposal form is requested for approval (state changed to "inProgress"). I tried client scripts as well UI policy but it works while changing the value manually f...
HI folks, XYZ user record shouldn't be available for selection for logged in users. It can be available in any other case(imports. integration etc..,) How can i acheive this ?
Restrict approval widget to show only RITMs/CRs approval on Service Portal. On service portal approver can see demand approvals, we want to remove this and only ITSM related approvals should be visible on Service Portal. How can we achieve this
Hi,I already added the Transfer Order Line Task (alm_transfer_order_line_task) on the Text Search Group, and in the Dictionary I already clicked Generate Text Index, but the record is still not visible in the Global search. What I'm missing in the co...
I have one variable type of event (drop down)Board metingremote telecom offsite if want visible "offsite" option only requested for is VIP users otherwise that option need to hide.