Hello,I want to create a template for IT agents. I managed to set a dynamic value for the current agent with javascript:gs.getUserID().Now, I want to add a dynamic value for the 'Request item.SOP' field that updates with each update of the know...
Hi All,I have to create a Business rule on sys_user for any new records created by "ta_admin" then create that new user request with the variable incident management role as ‘normal user’ in the Tenforce catalog item.Thank you.
Hi developers,We are looking to have change approver utility for one of our existing tables If the record is in awaiting approval state - 1. Either none of them have approved 2. Some of them have approved and some are pending We need...
I tried, update of Basic configuration UI16, Basic configuration and banner image change in System properties< system also. But it was not working as i expected. the image not changing. Anyone Help me out to get this.
Anyone got a good idea how to set the expectations of users when using Remote Table in a Catalog Item?My query takes about 10 seconds to load, and if i have the variable without any other triggering field it tries to load when the user enters the ite...
Hello everyone,Is there a way to set access for display a column through Personalize List. I don't want to hide the Personalize List, I just want to limit the number of columns that can be displayed based on the Personalize List.Example:User A can di...
How do you build a data source or a rest message if you get the credentials from an external vault?e.g. Cyberark.Do you have to script it, how do you script it?If you have a data source to a server, you can currently enter the username and password d...
Can anyone Tell me what is the correct answer? To see what scripts, reports, and other application artifacts will be in a published application:A. Enter the name of the Application in the Global search fieldB. Open the list of Update Sets for the ins...
I am having a reference field on the Service catalog form, below is the screenshot and level 3 form field is like below. and coming to script include, through the Reference qual. businessGroup: function() { var choices = []; v...
Requirement:The system shall show the assignment group's name and contact details responsible for handling each request or incident at the RITM level. Acceptance Criteria:The name of the assignment group is displayed next to each RITM in "My Records....
Hi All, I need to make field read-only which contain URL after completing task . I have tried UI policy and onLoad client script var state=g_form.getValue('state'); alert("in script"+state); if(state==3||state==4||state==7) { alert("in...
Hi This is for the integration for Snow to solman .In solam we have 2 endpoints where one is used to get csrf token and the other one is to post the csrf token .When we post the token it says validation failed and the response is 403.
How can I automatically assign incidents to specific groups based on the category in ServiceNow?
Hello All, In the Application Picker from my development instance, I see 'Application Scope:', 'Update Set:', and 'Crypto Module:'. Does this mean that any changes I capture in my custom update set are also related to the Crypto module? Specifically,...
Hi All, I have a requirement where I'm passing set of sys_id's in a order to get some fields using the GlideQuery.select(Fields) method.My expected output was to get the result in same order of the sys_id I'm passing in the query, but the code is ret...
