Resolved! PDI is offline since yesterday
It is me or with everyone?
Forum Posts
Not able to publish and add audience in campaign
Not able to publish and add audience in the newly created campaign as well as in instance for newly created campaign there is no overview and schedule the content options are available
Reminder table for automatic reminders
Hi everyone, Need to send automated emails for a task. The Reminder [reminder] table provides a way to auto-generate reminders for a task. We also have scheduled jobs as well. Can anyone here having clear understanding on how reminder table works, ...
Change the greeting message of Virtual Agent
Hi All,I have a little tricky requirement to change the greeting message of Virtual agent. Requirement: I need to change the greeting message of virtual agent.Now what they have done, they just created a new topic and that topic is used in two portal...
Report to show top and least used Catalog Items to submit requests
I've a requirement to create 2 separate reports that shows top 10 and least 10 used catalog item to submit requests.I should look something like below: The report should contain 2 columns like above Catalog Item Name and Count of Requests submitted.T...
Forum Permission Issue
Hello All, I have a forum for which "Enable Membership for this Forum" is True. We have a requirement to create a new Forum User and new Forum Permission for allowing access to edit all content. When I try to insert the new permission and new forum u...
Employee center -Typeahead search results should distinguish between Servicecatalog & RecordProducer
Hello,Employee center -Typeahead search results should distinguish between service catalogs and record producersIn the screenshot , the 1st result is actually and record producer but shows as 'request' . The requirement is to change and display it as...
Now Mobile AI search error.
Does anybody know about the below error, this error is coming when I am trying to search using AI search in Now Mobile App. My Requirement is to enable OOB AI search functionality in Now Mobile App. this is implemented.but, when I am trying to search...
Help knowledge articles
Hi all,On our CSM portal, we have a "contact us" section where users can find some knowledge categories from the main knowledge base. When clicking some of these categories, we can see duplicate knowledge articles within the "Popular help articles" s...
Flow issue: Possibly linked to do the following in parallel?
I have a working flow which I have copied for a new request item which has a slightly different routing with tasks, but my flow seems to break either immediately on saving a copy. If I edit the original flow with the changes I need and test it (witho...
HAM Pro Plugin install on PDI
Is there a way to get the HAM Pro plugin installed on a PDI? I don't see it in the plugin list
answer please
Which one of the following is the fastest way to create and configure a Record Producer?Create a Catalog Category, open the category, and select the Add New Record Producer buttonUse the Record Producer module then add and configure all variables man...
Resolved! Even after configuring report_view ACL, user facing issue to view the report
Hi, There is a custom table let's say 'u_catalogitem'. This doesn't have any ACLs configured as of now and table is only accessible to admins. There is a user (who is not admin) asked to create a report of the type list for the table 'u_catalogitem' ...
Fix script to remove duplicate users
Hi All,Can you please help me in writing the script to fix all the duplicate users in sys_user table.All the CIs, assets should move from the duplicate profile to the correct one. I have a list of users with duplicate profiles. Thanks
what is the answer of this question
Which one of the following is NOT a method used for logging messages in a server-side script for a privately- scoped application?gs.log()gs.error()gs.warn()gs.debug()