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Set Category based on user input (Record Producer Form)

Hello community. I have a record producer user input form that ask for several inputs. One particular drop down, has 5 options to pick from. Based on the option they pick from that drop down list, I want the category to be set. Example:if (producer.t...

Resolved! Catalog taks to open at scheduled date

Hello, We have a requirement on a requested item to trigger a new task in the future.Use Case: A request gets open to provide temporary access with an end date in X month. The first task is to provide access and we have a second task that is to remov...

GamelinC by Tera Contributor
  • 1014 Views
  • 2 replies
  • 2 helpfuls

g:ui_reference dynamically updating

I have a UI page and I want to update a g:ui_reference to be dynamicSo I have tried<input name="jvar_query" id="jvar_query", value="active=true" /> <label for="fromdate" style="display:inline"> Dates to process or will default to the last week):$[AM...

poyntzj by Kilo Sage
  • 851 Views
  • 1 replies
  • 0 helpfuls

Reference Qualifier not working

Hi Community ,I have a calls table in my PDI which is related with time_slots table. In Agent Workspace, I want to show the time slots that are added for a particular call, so that the agent can select one from them. To achieve this, I have added the...

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SandaminiM by Tera Contributor
  • 779 Views
  • 1 replies
  • 0 helpfuls

Set the status for the work items records

Can someone help me how can we set different values in the 'status' field for different actions in the Work items record.For example: if the the chat agent clicks on 'end chat' I want the status to be 'closed complete' where as if the user cancels th...

Debo8 by Tera Contributor
  • 1087 Views
  • 2 replies
  • 0 helpfuls

Splunk Integration with PDI instance

Hi,I am trying to Install Splunk Integration Application on PDI Instance (Vancouver). Is there any solution that I can complete this install on PDI? ThanksKalyan

kalyanaP by Tera Contributor
  • 860 Views
  • 3 replies
  • 0 helpfuls

Can I create a permalink to a catalog item?

One of our IT Directors asked if it's possible to create a Permalink to a particular catalog item for our users. It seems like the URL would always remain the same, so I believe you can create a Permalink, but I am trying to confirm.

Mike LHCG1 by Tera Contributor
  • 741 Views
  • 1 replies
  • 1 helpfuls

Impersonation

Is there any fields in workspace which shows different when impersonated a user ?

Devika by Tera Expert
  • 495 Views
  • 1 replies
  • 0 helpfuls