HAM Pro Plugin install on PDI
Is there a way to get the HAM Pro plugin installed on a PDI? I don't see it in the plugin list
Forum Posts
answer please
Which one of the following is the fastest way to create and configure a Record Producer?Create a Catalog Category, open the category, and select the Add New Record Producer buttonUse the Record Producer module then add and configure all variables man...
Resolved! Even after configuring report_view ACL, user facing issue to view the report
Hi, There is a custom table let's say 'u_catalogitem'. This doesn't have any ACLs configured as of now and table is only accessible to admins. There is a user (who is not admin) asked to create a report of the type list for the table 'u_catalogitem' ...
Fix script to remove duplicate users
Hi All,Can you please help me in writing the script to fix all the duplicate users in sys_user table.All the CIs, assets should move from the duplicate profile to the correct one. I have a list of users with duplicate profiles. Thanks
what is the answer of this question
Which one of the following is NOT a method used for logging messages in a server-side script for a privately- scoped application?gs.log()gs.error()gs.warn()gs.debug()
Questions on notification implementation
Hello experts,If I want to set an automatic reply every time a 'new' email is received in the instance, what is the optimal approah?Method 1: I am thinking of just using the notification. I am thinking of setting the 'when' tab to inserted and receiv...
why am i getting zero time cards in time sheet in servicenow
Hi, if i'm added to the "Additional assignee list" in a project task and the time is updated, will I automatically get a zero time card added to my time sheet?
Resolved! Business Rules not working when convert HTML to String in Problem table
The fix notes and cause notes fields in the Problem table are currently set as HTML format.To prevent HTML formatting from appearing in generated reports, I created custom fields named 'String Fix Notes' and 'String Cause Notes' (both of which are st...
Default filter for task_sla table
Hi family! I wanted to exclude 'Cancelled' SLAs from list view of task_sla table and this should be applied for all users and even in INC related list.We can't set filter in the module as task_sla is not a module. Need your help here! Thanks in advan...
Resolved! Watchlist an user/approver from MRVS in the catalog item
Hello all,I am trying to add an user/approver from an MRVS to the Catalog item Watchlist user field. The approver field gets auto populated from the user field. Should I create a Client script in the MRVS or Catalog Item? I tried both, but did not w...
How to fetch Report for CMDB Data to get Application Server Network and Firewall records?
How to fetch Report for CMDB Data (Applications, Servers (all types/models), Network, Cloud (all cloud infra), Security Infra (Firewall, IDS/IPS)) to get Application Server Network and Firewall records? What condition to be provided in the Reports?
Resolved! Is it possible for a user to see a report without role ?
Hi, Is it possible for a user to view a report without role ? I've tried but I have this message: Number of rows removed from this list by Security constraints: 20 But in the ServiceNow documentation, I saw this: No role: Can view reports that are sh...
Resolved! Apps not available on PDI anymore
My PDI wouldn't come out of hibernation, so I released the instance and requested a new one. When I got my new instance, I started installing everything that I had previously. When I went to application manager, I noticed I no longer have access to a...
Resolved! what happens to flow in production
Hi,I have catalog item A with flow name 'a' in DEV and I have same catalog item A with flow 'a' in PROD. Now we have a new requirement, and so I started working on the same catalog item, and I now created a new flow 'b' in DEV. Now when we migrate th...
Add predefined documents to the email template or email notification
How can I Add predefined documents to the email template or email notification. Is it possible to make use of the paperclip icon on the template to add the documents?