App engine studio
how to create a Embedded in App Engine Studio in forms
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Mobile agent Doubt
Hi my requirement is In mobile agent there's a state field by default needs to display 2 values(In stock and deploy)and other fields needs to be hidden the below client script is working good in desktop but in mobile agent not working as excepted(f...
Resolved! Need assistance on reference qualifier.
Hi Team I have the catalog item and have three fields When I select any user A field it automatically pop up the managers name(I appled the catalog data lookup definition). Now I want to show the third field (user B) number of users respective manage...
CMDB Health Dashboard Overview
ServiceNow CMDB Health DashboardServiceNow CMDB Health Dashboard is an aggregation of key CMDB metrices which could help you measure the CMDB health and improve, here is a quick snapshot about CMDB health dashboard. With a well-designed dashboard, yo...
Business Rule is not working to set Requestor details in the RITM table once the request is created
(function executeRule(current, previous /*null when async*/) { // Add your code here var EmployeeType; var RequesterLocationType; var Grade; var BUName; var IRM; var LocationID; var Location; var sysid; var EmpName;v...
Now-SDK issue authenticating
Attempting to get now-sdk up and running in my PDI. When I attempt to login I am getting the following error: TestApp now-sdk auth save TestApp --host https://dev#######.service-now.com/ --username username --default [now-sdk] Authenticating to inst...
ServiceNow to ServiceNow Integration using REST API and PUT method with Business Rule
In (BR), I am attempting to update an incident in Instance A so that it is dynamically updated in Instance B. However, the correlation_id field is empty in both instances. I tried assigning the number field from Instance A to the correlation_id fiel...
"NEW" button that opens new record in table
Hey, how can I make the new button to take me the portal page ?
UI Action for Agent Workspace - executing both Client and Server Side code in one UI action
Hi All,THE MOTO IS TO open a catalog and for that catalog need to submit the request. Please find my Ui action details and code below:UI action name: Create ICMS TicketActive: trueclient: trueOnclick: onClickIcms();CatalogSysID: 2d8cb1071b774a9058b...
Resolved! UI Action for Agent Workspace - executing both Client and Server Side code in one UI action
Hi All,THE MOTO IS TO open a catalog and for that catalog need to submit the request. Please find my Ui action details and code below:UI action name: Create ICMS TicketActive: trueclient: trueOnclick: onClickIcms()();Workspace Form button: true Work...
Call Widget(HTML, CSS, Server Script) from the Form of Incident Record
Hi,I have a widget, which has a Text Field, a button, and output as image, as shown bottom image. But I want it on Form, whenever Analyst click on button, it should run the Widget or Html + CSS + Server Script.Any Idea?End Goal: We should generate th...
Currency dropdown field
Hi All, I have a form which uses this dropdown for active currencies: this actually fetches active currencies records by their symbol property so as you can tell you cant diffrentiate between eg. australian or american dollar. Instead I would like...
What is the IP of the Instance to communicate to other Systems?
Hi.i know i can check in the ServiceNow Support Dashboard.If i do this i get 3 IPs:1. VPN Peer IP Address2. Source Address used for Integration into Customer with NO VPN3. Source Address used for Integration into Customer with VPN4. The Address which...
How to capture dashboard in platform analytics in update set
Hi Everyone, We have two dashboards created in platform analytics, how do we capture it in update set and move it to another instance ?Could not find the dashboards in pa_dashboard table, found them in par_dashboard but it does not have "Unload dash...
Resolved! Reference fields are suddenly stopped working on incident form
Hi All, Caller, Assignment group, Assigned to and configuration item fields of incident table are stopped working as expected. Meaning am not able to select the value in it. Referred the KB: https://support.servicenow.com/kb?id=kb_article_view&syspar...
