Hello All, I am currently facing tan issue with dictionary record migration.So,we migrated a custom table and it's fields onto our test instance, the dictionary entries have been inserted correctly however the column label on the dictionary record is...
I've created a new Catalog under Service Catalog. How do I get it to show, when I click on 'Customer Service > Cases > Create Request'?
Hi everyone, in Flow Designer, I want to choose fields in a record and turn those fields into an array.object. I'm trying to do this because I need to use an array.object with the Create Row action on the Smartsheet spoke. I've created an action to ...
On clicking the menu item "Case Management", the case table needs to be filter.instead of filter ="null", can we call a script include?
Hi Team,I am using below inbound script to generate a request, it is working fine when I am sending an email with my email address but when an external user sends the email inbound action is giving error : 'Inbound Email Action : did not create or up...
HelloI want to navigate to employee Center Virtual Agent even if I am not logged in. possible ? how please ? thank you
Hi All, Approval Request on sysapproval_approver table is triggering to Manager from the Catalog item once the request item is created. For the above notification Email template is used and please see the screenshot and email template is written on s...
Good afternoon, I have a requirement to set the contact type on an incident to Self Service when the incident is opened from a walk-up interaction. Ive been looking at ui actions and ui policies and nothing is jumping out at me. Any assistance would ...
When selecting Export to XML under Related Links for a Local Update Set, the link does not appear to work. The page goes white and there is no download available. I tried this on multiple completed update sets, to rule out if file size was the issue....
I want to upload a PDF somehow to my instance and then call that PDF as a link to be viewed and/or downloaded. I have a UI page setup, but can't figure out how to upload a PDF and then call that PDF in my code. HELP!!!
Hello- I have a custom table - u_aws that when triggered a survey goes out.I have created a database view for reporting (u_report). One of the fields on that DB view is TriggerID: Number (number of the record on u_aws).I now need to grab a field fro...
Hi All,Did anyone of you have faced any issue with respect to the cloning of the "Approvals" widget? I have cloned the approvals widget, and had created certain approvals to check whether the data is being reflected in the portal or not. However, the...
Hello, I need some guidance as I have never used glideAjax() before. I need to get two reference fields in order to auto-populate fields on the catalog client script. My scenario:Catalog Client script -need floor and building fields (user reference f...
I'd like to filter the available options in a List Collector based off of the selections made earlier on the catalog item. I.e. if they've checked A, B and C checkboxes on the form, then only A, B and C should be available options on the list collec...
I am trying to setup an announcement banner to one of our external websites. I have put the URL I want the banner to display in the Details URL field under behavior. When I go to the site, I do not see the announcement I created anywhere on the exter...
