Hi,My requirement, I have two variables in catalog item both reference field, requestedby reference to user table and asset field reference to alm_asset table. I have set default value for requested by field to auto populate logged in user name and i...
Hi all, For example, A and B are reference fields of incident. I want to compare A.a and B.b in client script, how can I do that? I know g_form.getReference() but looks like only one reference field can be fetched. Regerds,Eric
Hi Guys,I have received requirement on reports never worked on it actually can anyone please help. Thanks!!!!
Hello Everyone,Incident is closed complete but still email SLA is showing in progress. can you please suggest to resolve this issue.Below attached stop condition in SLA screenshot
We have a form with 25+ mandatory Fields.We wannt to have a Draft Option.i tried this in a ui action: function save_draft() { g_form.checkMandatory = false; //override mandatory fields gsftSubmit(null, g_form.getFormElement(), 'save_draft_se...
Hi All,can we test workspace form in ATF. I just need to check if field is having particular value and that field is read-only. Is it even possible? Thanks
Hi, How to add the default filter conditions in cmdb_ci table?If I open cmdb_ci.LIST -> then open with all cmdb list but I need to open like default like all>active=true. Please let me know how to do this. Note: It is not a module hence I am facing t...
Hi, How to add customized flowdesign in Add task (fullfillment/ steps)? Best regards,Juganta
Hi Team,Good Morning!I am seeing below issue with one of MID server, with below short description:'Detected JRE switched from version 17.0.8.1-sncmid1 to bundled version 11.0.16.1-sncmid1', however when I checked JRE version on the host on which MID ...
Hi We have one requirement to create a new button on the kb article form and when user click on the button it will create a new version of the kb article and update some field of new version kb article and retire the old version of article. I having ...
Hi, I have the below script, which currently returns correctly:08/07/2024 14:15:45 BST - [User Name] (Actions taken) WIPBut I would just like it to display the date and what the actions taken, rather than with the name in as well, is there a way the ...
Currently, I have this Inbound Email Actions process mails receive from users but there are some inactive users send mails to the instance and the Inbound Email Actions is skipped because system received emails from inactive users. How can I make Inb...
Hi all,I am new to JMeter. I have been working as a ServiceNow Tester and have been instructed to learn JMeter for performing performance testing on SerivceNow applications. I have been practicing it on my PDI. I have created a new catalog item that ...
Hello Experts, We have a requirement to export record information in pre-defined excel format where different fields are aligned in each row and few cells may have pre-defined colors.Below are some option which I figured out but would like to know mo...
