Is there a way to stop updating the printers short description during discovery?Discovery dumps all the data in the short description (see below) Is it possible? Thanks in advance,G
For a POC I need to poll a sqs queue and create/update tasks in servicenow based on the message body. Is there a way to poll the queue from servicenow developer instance?
Hi,If the Asset record is already present for any Hardware model, and after which model gets normalised by content service, is there any effect on Asset records,Does the normalisation of the hardware model cause any issues with associated assets?
HI Team, I have a doubt in ordering the variable. In Variable Set there are 3 variables. variable set Order is 0 Var1 10 Var2 100 Var3 700 From Variables i created One more variable. Var4 Order: 200 Currently my UI Layout is as follows : Var1 V...
Can anyone advise on what I thought would be a simple configuration.We have developed a custom form, and one of the fields pulls in the parent reference (in this case the parent project number) when we load a new record. No issues there.We have anoth...
Hello team,In screen SS 1 its my list view of requests and ss 2 its my list view of Changes on service portalwhen i click on the RITM number the record gets open in SS 1 but in screen shot 2 I want to achieve the same functionality onclick I want to ...
Hi,I have a field - "customer name".Field is visible on front end form i.e AR Write off request form.But When this requests are opened in list view i.e backend this field is not visible.Same for finance4you configurable workspace form,customer name f...
Hey everyone, Long story short, when I attempt to load a UI Page (w/AngularJS UI Script) in a GlideDialogWindow via a UI Macro, my AngularJS library is not being loaded. I did have a few relevant console errors yesterday but don't seem to be getting ...
Hi All, I have a SLA and the start condition is as follows:Also the stop condition is as follows:Also incident created did meet all start and stop conditions at the time of incident creation. In this case the SLA keeps running till the 20 min of its...
Hi Team,Can anyone help me please. how to send slack attachments to ServiceNow.
Hi All, Recently I got a requirement to add Record producer variable form in the Workplace Task. So I have created a macro in global scope by copying the OOTB (variable form editor) and formatter in scoped app under the Workplace task and added in ...
Under Service Portal->Theme -> JS Include -> UI Script I added the below script to redirect. The redirect is working but the if condition (to check role and field value) are not working. (function() { var role = gs.hasRole("snc_internal"); v...
Hi Team please advise if something is wrong with the below script ThanksLevino function onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue === '') { return; } // Adjust the condition and value to be ...
Signature block should be included in email body when users click Reply, Forward, or Reply All to an email thread on the Activity Log for requests and matters inside Legal Counsel Center.I created email script in legal request scope and also a client...
I'm currently in the Workflow module of the tutorial. I've had a few problems and, rather than continue to try and pin down where exactly I went wrong, I would like to start this module over without my saved (pushed) work from this module. That is, I...