I have a container inside the repeater, and i want that if a property of look_up_records is true, I have to add a different css style, for example a different color, how can I do that? thanks in advance!
hello community, Recently I faced this issue while copying records from parent table 'u_table_a' (created by me) to child table 'u_table_b' (also created by me). I created a script include to copy those records from parent table to child table and wh...
Can we have dynamic filter on Light Weight GlideList. For example, we have one reference field Company which is referring to company table And we have one Light Wight GLide List which is referring to User. If we selected company as 'A' for example ,...
Hi TeamNeed help on below issue. I am opening ServiceNow portal from mpbile browser Safari. When am searching anything its showing result but its below marked menu option. My requirement is to edit that name but am unable to find anywhere in portal c...
HI tea, I am trying script include and client script to parse the response from rest message and populate the values as choices on form. but i am getting java script console error and not working as expected please suggest. salesOrgs.forEach(functio...
Hello Team,I would like to get the count of Incidents not resolved in our queue and was transferred to different queue.Ex:- Service Desk assigned a ticket work MyGroup and we find that this Issue is related to network and we either transfer to queue ...
Hello Community, I have tried creating one use-case where the problem_task will be created automatically against a problem ticket using Flow Designer which I have done successfully. However, I am trying to have ptask automatically assigned to the gro...
Hello Experts, We have created a ACL on a sc_req_item table for a service request record to be visible only to a specific group for which we created a custom role. But still users who aren't part of this specific group are able to view service reques...
I am having 3 variables, all are reference fields on a custom table. Var1 is in custom table and is a reference field, and Var 1 type in table is reference to another master table.Var2 is in custom table and is a reference field, and Var 2 type in t...
We have Action button which has drop down of Accept and Reject which is visible only to admins. I have requirement to show the Action button to requester/Partner . How this will be accomplished.
I am currently preparing for interviews and would like to focus on topics related to Customer Service Management (CSM), Virtual Agent, Workspace, and Playbooks.It would be extremely helpful if you could provide me with some interview questions or ins...
Hello, I'm using the CSM/FSM Configurable Workspace and i wish to add the 'Calendar' button. Im personal instance and in my client's instance i don't have this button but i've seen it in demo instances. Does anyone know where to setup this ? Thank y...
I have 2 variables in a catalog Item that both reference to the same cmbd_ci table.the first field is a list collector where the can select only cmdb_ci whoes class are business app the reference qualifier I mention out there is sys_class_name=cmdb...
Hello, on Dispatcher workspace the dispatcher can only see the primary agent work schedule. We cannot add multiple 'primary agent work schedules' and 'Other' types aren't shown. I need to show two or more agent work shedules in the dispatcher worksp...
Hello, Is there any OOTB analytics tool that measures for example clicks on widgets on the Service Portal (CSM to be more exact)?
