We're currently moving from /sp to /esc and are doing a review of email notifications. We want to apply the 'Employee notification template' to as many Notifications as possible to be consistent in branding and make things look nicer. Something I've ...
We are implementing Integration to automatically create Business Service records. We want the record to be created as "Pending Install" as install status . On checking i see that it is set default value as 1 which is inherited from base cmdb table. S...
Hi,Im trying to create a JSON File using business rule and then attach it to the current requested item.This is my script:(function executeRule(current, previous /*null when async*/ ) { // Add your code here var variables = []; // Query...
Hi Guys, How do I remove the 2 UI actions from a sys_popup window.I just created this sys_popup for portal use. Thank you
Can any one tell me how to do this I tried many times to add the child incident i checked docs as well no use
Hello Dev's Can someone please tell me about the issue with below code snippet?If condition is not getting executed. var astGr = new GlideRecord('alm_asset');astGr.addQuery('parent',cartonGr.sys_id);astGr.query();if(astGr.model_category == '188323293...
Hi All, I know how to hide the fields from the Personalize List columns by creating ACL. Create an ACL Type = RecordOperation = add_to_listBut this solution will make me to create 30 add_to_list ACL's since i have 30 duplicate/un used fields.is there...
Hi All, I was looking for versions of the Scheduled Job which will execute the script.I need to Revert back to its Previous version. Now, i couldn't find the versions of the scheduled JobPlease help me on how to revert it back to previous versions.An...
Hi, I am attempting to create a widget on a portal to show the contact details for the primary support contact for the logged in user's Company. The primary support contact is listed on the Company record in a field called u_csm_primary. It is a Ref...
Hi All,Need help in correction of script.I have written, below UI Action script to retrieve Assignment Group values, according to Business Unit. But when I click on UI Action it gives error** User who is clicking the button is member of group.. & I a...
Hi, My company has recently moved to inTune. We have had to move users from the standard App Store mobile apps to the inTune-specific versions. This would be for both ServiceNow Mobile and ServiceNow Mobile Agent. We are setup with Microsoft SSO, you...
Hi community, I'm trying to set a field style based on a numerical value and wondered if this was even possible. So I have a custom field on the cmdb_ci_computer called score which will be a number and they way I envision this working is if the value...
Hello,I am testing an integration between a third party piece of software and ServiceNow that I am developing. It would be very useful to be able to share my developer instance of ServiceNow between other users within my organization. Currently, I ha...
Working on an integration to do the following - accept an inbound email with a certain subject and header and attach that email with spreadsheet to an existing datasource. Automatically trigger the transform map to transform that data into the servic...
Need to automate the follow up on tickets with the ticket type of 'Incident' that have been open in excess of thirty days. The notification email should be sent weekly to the assigned to, assignment group manager, and the AG's manager's manager. The ...
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