Hello, Issue : Notification "Incident assigned to me " is triggering to whoever assigned to incident as well as to a group email (assignmentGroup.group email). Not all the group members wants to get these group emails. I tried by turning off group n...
I want to display the hierarchical structure of a group in a cool and beautiful tree form. (tree picker was not good enough)If possible, it would be great if I could also see the members connected to the group at a glance!I want to utilize generic_h...
Can I please get some help scripting an Email Script to bcc the "Assigned To" Here is my current script that is not working:(function runMailScript( /* GlideRecord */ current, /* TemplatePrinter */ template, /* Optional EmailOutbound */ email,...
Hi there, I have an issue where our instance can export records successfully to Mid Server (shown in Export Histories in Export Set with State Completed) but then fail to deliver to third party from Mid Server (the Job has failed). When I check the t...
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first week of feb and aug have it runbut if its any other month do not run on the first week Tried this but not working //startfunction checkMonth(){var gd = new GlideDateTime();var getWeek = gd.getWeek();var getMonth = gd.getMonth(); //Update weeks ...
To ensure that a notification is sent to the person in the "Assigned to" field when an incident is created in ServiceNow. Am I doing this right? Also how would I test this? Can someone help me out on how to do this.
Is it possible to accept multipart/form data via the Scripted REST API (in a scoped application)? A vendor can only send their data and associated attachments using multipart/form-data and they also are unable to utilize any ServiceNow information (...
So I created a record producer to create a specific type of record. We have determined that this record producer is going to be opened from multiple different portals and we would require a way to determine where this record producer was opened from...
Hi All, Our instances are currently on Utah. I am a relatively new admin and the earliest clones our organization performed were previously handled by someone else. I worked on the last couple upgrades with the Utah upgrade being the most recent on...
We have a workspace experience built on Rome in UI Builder with the App Engine. I'd like to add the response templates contextual side panel icon to a table that displays records in this workspace. I know how to set this up in the legacy workspaces w...
I have an task to restrict ServiceNow visibility for our external contractors. They should only see tickets and records which are - assigned to them- within their assignment group- requested for them- they are the customer I build a before query Busi...
Hello!I need to create a COE Security Policy, so that the logged-in HR Agent can see only cases from the subject person's who are from the same country as HR Agent.In sys_user I have a filled field "Country code" that I am thinking to leverage, but I...
How can I change the color of my active item, quick link, and Top Rated Articles widget header background color to dark blue(020636) in the employee center?similar like this.
Hi all. I've created a new Journal Input field called 'Vendor comments' on the Task table. I've nested the new field with the Comments and Work notes fields on the Incident form. I only want the field to be visible when a selected Vendor is an integr...
