I have Created a Topic 'Show Process' in the Virtual Assistance but it shows in 'Show me everything' but not in the Bot. Requirement is if a user clicks on 'Show Process' topic it should redirect to a hyperlink. If user doesnt click also it should re...
Hi Team, We are using email layout with CSS, this is used in all our notifications. I wanted to understand how do I use the same layout for the email client templates? I couldn't figure out a way of using CSS in email client template. Has anyone trie...
Please tell me the Process step by step
Hello All, I am doing the 1st activity within the "Flow Designer: Create a Flow - Washington" course and after I attempted to test the flow, I received the following error: "Scope does not have write access to table x_snc_social_media_monitor." The ...
Hi Team,I am trying to update once custom field (true/false) on HR profile by just cheking the employee id of the user. But when loading the data, I am getting below error:Data Policy Exception : The following fields are mandatory - UserI am not crea...
Hi All, I have 20 sub workflows created for custom application and these workflows called from the Main workflow. With the help of UI Action "Restart Workflow" how to restart the particular sub flow instead of starting the entire workflow. have creat...
Hey Community,I'm new to ServiceNow RPA and came across a scenario while doing some configurations.Is it possible to add two robots with the same VM details in the same bot process in ServiceNow RPA?Any guidance or insights would be greatly appreciat...
Request your assistance in reviewing the following Business Rule applied after "Insert" and "Update". The objective is to display the ci_item names affected with the Incident Record in custom field named as "List of associated CIs:" in the incident f...
I Need to Delete the duplicate records in Pot Call Survey Table. In this we have to Delete based on Epic Id and QuestionId. In Each Epicid I need to Maintain 1 pair of Questions only. The Questionids will be 1 and 2. In that table some epicids are h...
I close complete all the tasks the requested item is still "closed incomplete".Can anyone suggest a correct way of using the "JOIN" activity or any other way of completing the workflow?? What should be the correct activity values to run it as expect...
HiI have a requirement to only show users who are managers on the formI am doing glideajax call onload of form. Script include function: getGMapproval: function() { var managersList = []; var userManager = new GlideRecord('sys_user'); ...
Hi Team , can any one please help me on this request from the user . ' I am creating reports for my team and would like to publish them bi-weekly. However I do not see an option to schedule the reports to be sent on email. Please enable the 'Schedul...
if Category is "inquiry/Help",Assignment Group should be 'Service Desk'in incident form?
Hi, I am trying to do the following in flow designer in an incident record: 1 - Create Task2 - If Task state is completed3 - Ask for Approval(Anyone approves or reject)4 - if Rejected(from step 3)5 - Reopen task(step 2)6 - Wait if task is close comp...
Hello. The Application Service - GET /now/cmdb/app_service/{sys_id}/getContent API can be used to retrieve content for services that were manually created. However, it cannot be used to retrieve content for services which contain discovered elements ...
