Hello, I have created a catalog item in which Question 1 type is select box, if here user selects an option based on that Question 2(select box) options should be shown. I tried to achieve this with help of client script (type - onchange) using addO...
HI All, I have imported a update set into my test environment. Is there a way to revert changes on test environment . Please suggest.
I have created a child class under cmdb_ci (called u_cmdb_ci_vmware_virtualization_environment). Along with that, I created an identifier to use the company and name fields. After verifying that the payload contains the company and name values, I sen...
Running into a weird issue which I'm not able to pinpoint. The ask is that if an SC_TASK or INC record is placed on-hold due to a vendor then a field should display to input a vendor ticket #. I developed a UI Policy on the task table, have it inher...
Hi: I need to be able to display a widget in my dashboard to show the number of purchased licenses for "I2 IT Service Management Professional - Fulfiller User v3". It's the license_details_item table with I2 IT Service Management Professional - Fulfi...
I have a requirement to show the catalog item variables in the report as columns. and a custom field should be created and url should be formed in that field, and in the report it should be clickable. I tried the type as url, HTML and Rich text, it d...
Hi All,I want to add the hyperlink in the "Most Viewed Articles" word as a hyperlink I cloned the "Most Viewed Articles" widget but I can't find the place to make this word a hyperlink <sp-panel ng-if="data.articles.length > 0" > <ul class="list-...
Hi,I have a UI action called "Pause Site ID". Activating this UI action triggers a script include containing the necessary code. This code retrieves the specified Site ID and locates all associated accounts. It then updates certain fields for each ac...
Hello we are experiencing a bug in the hr configurable workspace where the playbook tab is appearing on the child cases as well as the parent. Is there a way to hide this tab from showing up on child cases? I've configured view rules and while the fo...
Hi Everyone, I want to integrate ServiceNow with Microsoft teams to fulfill the following usecase : "whenever user posts a message in teams channel, an incident must be created in ServiceNow. and if someone replies to that message, it must be added t...
Is there a way to use flow designer to look up records on the alm_hardware table then email the assigned to user every 30 days? I can look up the records but i cant figure out how to email the assigned to in that record.
Hello Experts, If requested for manager manager is not VIP then auto populate in another field in catalog form in ServiceNow. How we can achieve that
Hello,Can we include details from RITM variables like catalog item in the email Body.Flow is like first case will be created, then request & RITM.
Hi All, We would like to grant access to process owners to view certain flows.How can this be done? We are not trying to "run as" a user. (in the flow properties )The developer created flows, and the process owner needs to access and view the flow vi...
In UI builder, I have a 'Total' scorecard that is referring to a custom table, let's say <u_abc> and is displaying total record with Criticality as '1-Critical'. And I have a 'multiple select' filter applied which let users select the record from tab...
