I am trying to delete a section that I created and it shows as duplicate. If I go to the sys_ui_view.list or sys_ui_section.list and not able to find the section created. Any thoughts or suggestion to help me with the deletion. I checked the Service ...
Hello Community.... I believe I have done everything correctly to create my app in the App Engine Studio using the record producer, I have included the data, experience, logic and automation and security. However, when I click on submit I get this er...
Hi All,I have defined a data definition with some data variables.I have 2 flow data variables of type choice. second data variable depends on first data variable of type choice.eg. choice options in 2nd data var should be shown based on choice option...
We are in the process of translating our Service Catalog to multiple languages and we have attempted to add several custom translations through the sys_translated_text table after the initial translations have been completed. One thing we are noting ...
What are these Correlation id and Correlation Display fields for?
Hello Team, I am trying to create multiple created from payload coming from the 3rd party to servicenow, using scripted REST API I want read the payload and create records on target table and we want to call script include from the REST API as we may...
Hi All, One issue in the way PA shows is that it rounds the numbers, eg- we have 1.61M XYZ in 2023 and it shows as 2M. This is a challenge and would be great if we can remove rounding or show 2 decimals. The ideal option will be to have 2 decimals in...
Hi there, It would be great to have the option to disable (set in-active) a step (Action) in the Flow Designer and the step is not executed. This will really help during the trouble-shooting where we want to disable a step without actually deleting i...
We have discovered that any time we have a catalog variable of Type attachment, any attachment attached to that variable is sent to sys_attachment table with the table_name of ZZ_YYsc_cart_item after the Request Item is submitted. This attachment is...
Hello All! I used solution from https://www.servicenow.com/community/it-service-management-forum/copy-comments-from-ritm-to-catalog-task-without-duplicates/m-p/703480#M275259 because I need to copy additional comments from RITM to active SCTASK/SCTAS...
Hi All, Please help me to know how to identify the missing IP's in the Discovery schedules and the same want to share as report. Any ideas or guidance appreciated on this.
Hello Experts,I'm trying to add a asset tag field to a embedded screen under details sectionI was able to add it but the asset tag need to be a barcode so we can scan asset tags the OOB won't have barcode type as you can see in my screen shot, is the...
Trying to build a query to return some Owner values from a custom table populated with text value network folders in catalog script.When I try the query in the background query builder:var test = "J:\IT Management\Ar" ;var gr = new GlideRecord('u_net...
Hey all, we have catalog item using a multi-row variable set. We allow the user to select and add rows as required when populating the multi-row variable table when completing the item. The table works great, produces the correct approvals specifi...
How is this possible?If the data input is having any HTML tags, the source field type should be HTML instead of string. If that is not possible, then there should be some intermediate step to encode it before passing to SendEmail action. https://supp...
