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Resolved! Field of type duration not fetched correctly

Hi All, I am trying to fetch a field on task_sla table named business elapsed time of type duration he is displayed on the table on this format  But when i log the result i am getting stuff like this  *** Script: elapsed time: 1970-01-01 01:00:01how ...

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Based on two fileds i need to calculate the days.

Hi there, i have two fields start date time and end date time, the users will fill the form in portal they will select start date and end date, now form is saved on work order table (wm_task) , i need to calculate days based on days i need to create ...

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DevOps change velocity pipelie UI

HiI am working on DevOps change velocity, and I have connected with Azure DevOps. There is an option to show the pipeline stages (pipeline UI), but I am unable to get the pipeline UI to display. Additionally, I am unable to create a change request be...

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shivaadapa by Tera Expert
  • 227 Views
  • 1 replies
  • 0 helpfuls

Need restirct standard change template in Serviceportal

Hi Team ,   Standard Change template should not be viewable in the Service Portal.Need to restrict standard change template from Service portal .  These many standard change we are having .   for example , if i search with any standard change templat...

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nameisnani by Mega Sage
  • 269 Views
  • 3 replies
  • 0 helpfuls

field.changed not working for SOW in UI policy

I have a requirement, if change coordinator and manager are same , throw and error msg to specific changed field and clear the field. to do low code, i have written only one UI policy and set condition if "coordinator is same as manager" and running ...

Resolved! Show only Assignment groups with the same parent

Hello! We have multiple inbound actions that create records in a custom table. Upon creation of the record, the assignment group is populated. Is there a way to transfer/re-assign the ticket to another assignment group with the same parent. For examp...

ramirch by Tera Contributor
  • 635 Views
  • 6 replies
  • 4 helpfuls

Resolved! Workspace UI Action confirm not working correctly

Hi, I have a custom UI Action for workspace form. How it's supposed to work: upon pressing the UI action, it should show a pop-up confirmation window. After confirming, it should create a new case. The problem I'm facing is that when pressing the UI ...

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JordyZ by Mega Sage
  • 765 Views
  • 2 replies
  • 0 helpfuls