Resolved! How can I add a new option in the profile widget in Employee Center?
Hi, I would like to add "Delegation" link in the profile widget in Employee Center. Could you help me?
Forum Posts
Service Portal - My Pending Approvals Scripted list help
We have on our service portal "My open items" which shows a list of their open items for requests, incidents etc. They now want "My Pending Approvals" and have it show - Approving and Opened by and Created. I took the other script and updated it how ...
Resolved! Autopopulate a list collector of active users whose manager is in the manager field.
Hello everyone. I want to autopopulate a list collector (variable name: initial_members) of active users whose manager is in the manager field. I am new to servicenow and I don't have much knowledge about scripting so I highly appreciate your help.
Actions after a MRVS update
Hope this helps, Sometimes you need to update a form field depending on the row values of a MRVS.This rows can be updated with the edit button but also a MRVS can be update deleting a row, so we need to do some action before any change is made to the...
Creating a report for incidents count is more than 3 and having same CI
Hello guys,I have a requirement for the report, which should provide the user with incidents for a given list of CIbut the catch here is the report should only show those incidents, for which the count of incidents related to that CI is greater than ...
Resolved! How to set up SLA support hours for Mon-Saturday
Hi Guys, I am creating schedules in cmn_schedule to have multiple support hours. The quickest ones MOn-Fri / Weeends are available.But how do I create entry for MON-SAT, there is nothing in list for Mon-Sat. I thought I would add two eentriees MON-FR...
Resolved! Hide choices on select box based on the requested for user company on catalog item
Hi!I have a select box where I have choice1,choice2,choice3,choice4,choice5. If the requested for user is belongs to company record field 'u_field_name1'==true or 'u_field_name2'==true then I need to show all five options else I need only first two o...
Search knowledge icon Disappear
"Hi, When I open an HR case, the Search Knowledge icon next to the short description is visible for a few seconds. After a few seconds, it disappears, but it's visible in the incident and changes. Can you tell me where I should configure it to make i...
Resolved! Catalog item "clear the value" checkbox issue
Hello, everyone. Does anyone have a solution for the "clear the value" checkbox issue on UI Policy?When we check the checkbox, the variable values on RITM disappear, and when we uncheck the checkbox, a problem occurs on the form (after checking and u...
Need Help in the Workflow
Hi Team , I have a requirement in one of the catalog item . There is one catalog item,'xyz.'' In that we have 2 fields , When ever ' Related catgory ' ( Select box )is selected = ApplicationsAnd ' Application Name ' ( Reference field ) is select...
1.Need Help in the Workflow
Hi Team , I have a requirement in one of the catalog item . There is one catalog item,'xyz.'' In that we have 2 fields , When ever ' Related catgory ' ( Select box )is selected = ApplicationsAnd ' Application Name ' ( Reference field ) is select...
RITM activity
HI team On RITM form we have a UI action button after clicking the button approval is triggering to the requestor manager and the notification is also triggering (notification is on sysapproval table) now the customer wants this notification email sh...
2.Need Help in the Workflow
Hi Team , I have a requirement in one of the catalog item . There is one catalog item,'xyz.'' In that we have 2 fields , When ever ' Related catgory ' ( Select box )is selected = ApplicationsAnd ' Application Name ' ( Reference field ) is select...
Pass dynamic data using custom input control in Virtual Agent to custom Components
Hi everyone, could anyone already figure out how to pass data from a custom input control in the virtual agent to a custom component. I believe the Control data function is helpful for this but I am not sure how to render the returned value from that...
"True/False" field , set default value is true, why in form layout it isn't be checked?
hi experts, I set "Active" field default value is true, why new a record , it isn't be checked?
