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Generate a new OAuth Refresh token once it is expired

Hi, We are integrating ServiceNow with a third party tool. That third party tool wants to pull data from ServiceNow. So we have created a OAuth registry for Authentication purpose. The other tool uses only Client ID, Client Secret and Refresh token t...

Resolved! Attach CSV with Tabs

Use Case:Attach CSV with tabs.I know how to attach CSV but how to do tabs? Thanks!

ican by Tera Contributor
  • 1294 Views
  • 12 replies
  • 3 helpfuls

Resolved! Variable Select box , list collector auto populate

I have a requirement like for example having three variables in a catalog.Continent - Select Box fieldCountry - List collector fieldCity - List collector field  continent selection should populate country, user can select multiple countries, country ...

Unable to authenticate pop3 inbound email

There is no Default email for inbound email action, My SMTP account's authentication has done.But POP3 email are getting authentication failed. Please instruct me how resolve this issue. 

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akumar0770 by Tera Contributor
  • 486 Views
  • 3 replies
  • 0 helpfuls

Resolved! How to show assets based on requested for.

I have order guide with two variable setsVariable set 1 has requested for variable(Reference -sys_user)variable set2 has select your hardware(Reference -alm_hardaware)I am using reference qualifier to shows assigned to requested and retirement date o...

Pradeep36 by Tera Contributor
  • 750 Views
  • 2 replies
  • 1 helpfuls

Format decimal Floating Point Number

Hello, I have a floating point number, with attributes (scale=2). For example: 33.456,72 --> works good 33.456,70 --> I see as value: 33.456,7 --> not is correct 200,00 --> I see as value: 200 without decimal part   How can resolve it?

Choices aren't coming in blue color

Hi All, I have a requirement to make some changes in sub category choices of incident but when I try to disable any choice the value choice vanishes but it doesn't appear in blue color making it difficult to identify what updated previously on older ...

Pankaj kr by Kilo Sage
  • 452 Views
  • 2 replies
  • 0 helpfuls

ServiceNow Inbound Email Does Not Trigger

Hi All I am working on ServiceNow Tokyo instance. Have created a flow in flow designer to create new record when inbound email contains specific keywords in subject. The flow is working fine and the conditions are evaluated 'true' in execution detail...

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aungmon by Tera Contributor
  • 1782 Views
  • 15 replies
  • 1 helpfuls