Transform map Scripting
Hi All,Can anyone explain me the 'onChoiceCreate' and 'onForeignInsert' transform map event scripting with example?
Forum Posts
Notify Connector for Teams Action Outputs
Hi, We are using Notify connector for Teams for conference calls. When we initiated conference call based on NotifyTeamsConferenceDriver script include "Create User Online Meeting" Action is triggered. So we would like to get the output values from t...
Resolved! Search for Order records by new text field
Hello Team,We have new custom table extended from Order table and have added custom text field example "Quote Number". Now we want user to search order records by quote number using Global Search functionality. Regards,prudhvi
Can I create a flow for part of an order guide that uses workflow?
I'm reworking an onboarding order guide that currently uses workflow. The part that I am reworking are functions that are strictly for new contractors. I want to keep the workflow as is for employees, but I want to create a new flow for contractors u...
If logged in user is member of current assignment group then populate the alert message
Hi All, I need to populate the alert message when If logged in user is member of current assignment group.For this I tried with the display business rule and client script,Display business rule:(function executeRule(current, previous /*null when asyn...
Why are the corners of my email layout not rounded like it is in the preview?
In the email notification layout, this square in the middle of my image has rounded corners: But in outlook the corners are square: Why is it doing this and how can I fix it?
Notification [when to send] event is fired vs triggered
When configuring a notification, what is an example when you would use trigger vs event is fired? When you need to integrate something or perform other actions aside from simply sending the message? Thanks.
Resolved! Edit placeholder in incident watch list email box
Hi: I am looking to add a placeholder on this field:I found this client script but it applies to the lookup box not the email box. Any idea how to do that?Thank you! Rita
Prevent update via UI action
Hi, I'm trying to prevent incident submissions with short descriptions (less than 10 characters) using a UI Action script. I've created the script to show an error message and prevent submission, but it's not working as intended. When I click Submit,...
Resolved! Add a Comment in a Workflow
Hello, I use Flow Designers for creating flows and am not that familiar with Workflow Editor. However, my company has some old catalog items that use 'Workflows'. Per the screen shot below, I created a step that If Manager Exists is "No" Reject the...
Flow designer - approval request is sent to departments VP or Vice President
Hello, I am trying to create a flow where the approval request is sent to users Vice President. I tried using the dot walking for manager manager but the the companies organizational chart is not that clear. I tried scripting but I'm not the best at...
Converting a List Action in Agent Workspace to Service Operations Workspace - Help?
Hey All, I have a List Action that worked in Agent Workspace, but it isn't working in Service Operations Workspace. The original list action was a Declarative Action an implemented as a client action, with an action payload definition. Nonetheless,...
Populate Drop-down from Internal API
Is there a way to populate a drop-down on a form using an internal API? I am aware of a method that uses an external API URL as a variable within a catalog client script. Our API's have to pass security before we can use them, hence the internal me...
URL to direct users right to a catalog item
Hello, I need to have our users be able to click on a link in a content page and go directly to a catalog item without the left nav bar. I don't want it framed in our instance.* URL #1 - With: nav_to.do?uri= - This one goes directly to the form but h...
Resolved! Customize Watch List field
I am wondering if anyone has had any luck changing the way the Watch List field displays on records. The issue that we have been facing seems so small, but it is causing repeated issues. Our process users, especially our outsourcing vendors, have a h...
