I have a requirement to create a tile: PCSAP in below page the size of tile should be same as SAP - Report a Problem tile. If user click on that tile: PCSAP, then user should redirect to another page where catalog items of software and hardware categ...
I need some help in shortening the url mentioned under URL type field.I have a URL type field and under calculated section with calculation type as script and created the dynamic url.
Hello Experts, Need some help in understanding ways to integrate ServiceNow with Storage/ Backup monitoring tools.There can be a Spoke , or SMTP or SNMP to create incidents in ServiceNow What way we can integrate ? are port openings and firewall need...
I was getting this instance error, kindly please let me know how to restore it?ID : DEV267141
Hi, I'm new to ServiceNow and have been trying to setup Datastream Integration for a REST API. I can see the details of the records in the first page. However the pagination doesn't seem to work. The offsetToken that is required for pagination is ret...
Hi Community How to send notification to both earlier assigned to person and recent assigned to person in any form, take an example of incident form. So, if incident was assigned to "A" then it was changed to "B" then notification should reach to bot...
I need to verify the text in the field of a change request. Therefore, I used the field values validation step. However, it is failing and I think it is due to the special characters included. Below is a sample of what is included. I will not post a ...
Good evening,Just a quick question. I need to send an email reminder on the 5th day for suppliers who have not taken their survey. Could someone tell me if the below code looks okay? sendNotification();function sendNotification() {try {var query = 's...
Hello I am trying to remove these buttons from showing up in the hr agent workspace on the card of the hr playbook does anyone know where to go to remove these buttons? Agents are required to go into the record to close the cases they shouldnt be abl...
Hi all, For a specific type of customer we have a few different roles that define what kind of access customer have on our customer support portal. Some context:In Account table we have a dropdown called 'Project Type'. Companies with 'Project Type ...
Hi Team,we have a checklist on our change task form which is not getting displayed when we use Service Operations workspace.As a workaround, we have created a client script to display a message everytime ctask form is loaded which has the hyper link ...
Hello my team is in the process of switching from the legacy hr workspace to the new hr configurable workspace. in the past we had several view rules setup for the old workspace under the module:Workspace Experience >>Forms>>Workspace View Rules But ...
When we search with KB number in Next Experience UI global search, the search result populates retired articles as well. How can we configure exact search result as such when we search with kb number retired and outdated doesn't show up ?? The kb ar...
HI All, Version : washingtondcKindly assist how to resolve below ERROR in ATF (Automated test framework) . Developer has writted UI policy for below field visibility and same is incorporated in ATF and timeout is also given but stilll facing below is...
