Is it possible to modify a configuration item reference qualifier on Incident to return all CI's of a parent class and child class CI's as well. Currently you can specify individual classes but I would like to return all CI's below the Service class ...
I duplicated the 'Ask a question' topic from OOB and tested it, it always shows this error message. However, I can not locate the issue. I checked on the topic itself, no script ' if(vaContext.task_number.includes("HRC"))' anywhere. Does anyone have ...
We are following the below steps to deploy knowledge management plugin in MS Word.https://docs.servicenow.com/bundle/washingtondc-servicenow-platform/page/product/knowledge-management/task/configure-km-add-in-word.htmlInitially, we deployed it in DEV...
HelloI have integrated ServiceNow and teams. The notification provider sends out message on teams every time the stage changes. But its sending out duplicates.The notification event is getting triggered twice but on the requested item the flow sets t...
I need to add more information to the Approval Record in the my approvals area in the Service Portal. Right now the user can go to the My Approvals page and see a link to the approval that is needed, but when they click it and drill in to it they get...
There a search bar on my header of my Employee center portal. On the home page it disabled. If I go to other pages it is turned on. Which is good except that now the request is to hide the search bar on two specific pages (knowledge base page and ser...
Hello everyone,I'm currently facing an issue with SSO redirection. I activated the auto Redirect IDP feature from the identity provider. The scenario involves our identity provider automatically redirecting users to SSO. However, we need this redirec...
Hi Team, I'm working on Procurement module and working on Procurement Case Management Application. We have some VIP users, those need to show VIP flag. I've tried by using Incident VIP script. But, it is not working. Is there any way to show VIP flag...
Hi All, I am struggling with the subject. If possible, could you please help me?I would like to call using the phone number on my Twilio account when escalating to the group member order using the On-call Schedule.I have a problem with each of the fo...
Hi Everyone,i have passed the assignment group of a current record from client script to UI page:var grpname = RP.getWindowProperties()["sysparm_group"];now i want to validate it for multiple groups, but how do i do it, simply doing:if(grpname='sysid...
Hello everyone, Maybe someone encountered this issue regarding a domain separated instance.Please see below my current setup : We have a couple of users that are working on multiple clients that are stored in MSP users as seen.MSP Users Domain Contai...
Hi,I'm facing an issue with transform map. I have a field in excel sheet "Amount" where user can give numbers. It works well if I enter and transform whole number but when I enter decimal number like 7400.78 the amount on expense line field is settin...
We stuck with business login when we will go with schedule entries and when we will chose the schedules ?
Hello! I am somewhat newer to ServiceNow, but I can navigate myself around pretty fairly. I just encountered a problem, creating specific incident form (based on criteria) and continuously building up (UI actions, Business rules, etc.). Now I wanted ...
Can someone share the CIS ITSM path for now learning
| User | Count |
|---|---|
| 103 | |
| 64 | |
| 18 | |
| 17 | |
| 17 |
