Can we schedule reports for the KPIs present in platform analytics workspace?
I know we can schedule reports for the normal reports that we create , similarly can we schedule reports for the KPIs in platform analytics dashboard
Forum Posts
Radio button should be used instead of check boxes pn problem incident
oN problem incident Knowledge & known error options should be a radio button instead of check boxes since you're only allowed to choose one option
Resolved! Getting error when calling subflow from script in scoped app
Hi, I am receiving below error while trying to get output from sub flow using script. when I am testing sub flow directly it is completing successfully and giving me the output. Any help would be appreciated. Below is the error: Evaluator.evaluateStr...
Resolved! CMDB data model?
Greetings.I need to map data from existing sources to the ServiceNow CMDB.Can someone point me to the CMDB data model? I found an older Community message on point, but the link doesn't seem to work.https://wiki.servicenow.com/index.php?title=CMDB_Dat...
Fetch Data from System Property to Transform MAP
Hi All,I have a requirement to store the json payload in the system property and use this in transform map field mapping for a specific source field, (source fields having this values source.u_device_class = dvr - snmp)below is the system Propertysys...
Resolved! Can't call Script Include in Filter for List - Simple in App Engine Studio Workspace Editor
We've been given a requirement to have a report that shows the user only tickets associated with their Parent Department. We've had this many times before, and we handle by saying Department.parent = javascript:getParentDept() . This is a scrip...
How to include logo image (attachment) in a template (located in the sys_template table)?
Hello, We are using sys_template templates for knowledge management right now. I have been asked to include a logo (attachment) as part of the template. I saved the template with the logo being displayed. However, when I apply the template to a new k...
Catalog Item - Select Box variable dependent on other select box variable.
Hello, I have created a catalog item in which Question 1 type is select box, if here user selects an option based on that Question 2(select box) options should be shown. I tried to achieve this with help of client script (type - onchange) using addO...
update set revert
HI All, I have imported a update set into my test environment. Is there a way to revert changes on test environment . Please suggest.
Unable to insert custom-class instance into CMDB
I have created a child class under cmdb_ci (called u_cmdb_ci_vmware_virtualization_environment). Along with that, I created an identifier to use the company and name fields. After verifying that the payload contains the company and name values, I sen...
Task table UI Policy is not dynamic for incident records
Running into a weird issue which I'm not able to pinpoint. The ask is that if an SC_TASK or INC record is placed on-hold due to a vendor then a field should display to input a vendor ticket #. I developed a UI Policy on the task table, have it inher...
Resolved! How to display in a dashboard widget a field value from a table
Hi: I need to be able to display a widget in my dashboard to show the number of purchased licenses for "I2 IT Service Management Professional - Fulfiller User v3". It's the license_details_item table with I2 IT Service Management Professional - Fulfi...
Non clickable fields in reports
I have a requirement to show the catalog item variables in the report as columns. and a custom field should be created and url should be formed in that field, and in the report it should be clickable. I tried the type as url, HTML and Rich text, it d...
How to make the "Most Viewed Articles" word as hyperlink
Hi All,I want to add the hyperlink in the "Most Viewed Articles" word as a hyperlink I cloned the "Most Viewed Articles" widget but I can't find the place to make this word a hyperlink <sp-panel ng-if="data.articles.length > 0" > <ul class="list-...
System becomes unresponsive while updating 33k records
Hi,I have a UI action called "Pause Site ID". Activating this UI action triggers a script include containing the necessary code. This code retrieves the specified Site ID and locates all associated accounts. It then updates certain fields for each ac...
