I have a workflow that makes work order task but its getting stopped dude to the OOB "validate changes" BR on the work order task table. Ive tried reading through the BR can anyone give me some info on what's going on?
I've created a catalog item with several variables, then added UI policy to show and require some variables based on answer to a previous question. "Applies on Requested Items" is checked on UI PolicyUI Policy Action is configured as follows: It w...
Hi All, Flow Designers doesn't give you option to run your flow in specific timezone. It doesn't have a timezone or schedule field which decides in which time zone this flow will run. However, we have an option to trigger your flow in particular time...
Hi all,I was using an image in email script and through email script i was calling it in notifications. But the image which i used was not consistent. i.e., in outlook for me it was working fine as expected but for some user the image look bigger dif...
Hi everyone, I am dealing with an issue within a flow that throws an error. The flow should communicate with Azure workflow. It gets the status of the Azure workflow correctly in the flow execution but then we receive : Error during the REST request...
Hi All, I am very new to servicenow-MS teams integration , and working on a POC where we need to create / update incident from teams to servicenow Please help me with the process Thank you,Shabbir Shaik
When searching for a ticket by its ticket number in the ServiceNow search bar, it results only after 2 to 3 attemps.Why?
What is difference between 'RTE Entity fields' vs 'RTE field mapping' in IH-ETL? as I see different number of attributes in both the tabs for same TARGET table. I need to know which fields finally gets mapped to target table? Those 16 fields or the ...
Hello, there! I have been messing around the workspace feature as we will probably use it on our current project. The only problem I've found so far is that we use an field that has the tree_picker attribute. On the Legacy Workspace (aka Agent Worksp...
Hello Team, I'm facing a issue where I have created a new UI action "Convert to Request" on Agent workspace. On click of this button, it routes to Service Portal and display a generic catalog item form. I'm facing trouble in passing the caller id ...
Hi guys, What are the basic things that one need to know related to SOW. Thanks!!
I have two catalog variables, comp and comp lead , comp is referencing to a table, if I select a value in comp then comp lead will also needs to be auto populated, comp is referencing to a table there is a column called lead , we need to populate th...
Dear All, @Ankur Bawiskar @Sohail Khilji We would like to integrate teams with ServiceNow to ease the process by chatting with the caller directly from the incident form (to redirect teams app) and that chat should be synched with incident addition...
Hello All, How to give space between Catalog Item Name and Requested for in Service PortalPlease check the attached screenshot.In PDI it is fine and showing gap between Item and Requested for.Can someone please help me on this. @Ankur Bawiskar @Sid_T...
Hi team , I am doing Servicenow-MS teams POC in lower environment As part of POC , can you people suggest what are the different use cases needs to validate in customer point of view please suggest Thank you,Shabbir Shaik
