I all,I have the necessity to import an XML File that store a complex data structure,Here an Example: <c SEGMENT="1"> <a> val_A1</a> <d> val_D1</d> </c> <c SEGMENT="2"> <a> val_A2</a> <b> val_B2</b> </c> <c SEGMENT="3"> <a> val_A3</a> </c> <b> ...
Hello Team,I am trying to edit the fields present on the form when the Edit UI action is clicked.when click of edit , a form is opening which i need to edit. The UI Action is Configured on List declarative action Please let me know how can we do it, ...
Hi guys,Today I come with a bit of an intricate problem, but I cannot think of an easy way around it.I have DEV and TEST instances and I deploy via Company Applications, so as long as a record is under one of my applications I will be able to publish...
Xanadu Patch 0 We installed Digital Portfolio Management Workspace and are currently evaluating it. We noticed an issue on the home page where the critical incident count in the solution cards on the home page does not appear to be correct. For exam...
I have a screen for an asset on mobile. I am storing the current record sys_id in variable 'sys_id' type string. Now I am building an action item for checkin device using input form screen. For reference field, I want users to select loaner asset ord...
Hi, We are using the openFrameAPI to open a form with prefilled values (openServiceNowForm).We noticed a difference in behaviour between the Agent workspace and the Classic workspace when using the openServiceNowForm API call. When prefilling a phone...
after successful implementation of Github cloud integration in ServiceNowthe user principle name not matching with 'sys_user' table in ServiceNow which results in user's field populating as empty on 'samp_sw_subscription' table in ServiceNow. any sug...
Hi All,I have a requirement as below in CHG management. We have custom field called Maintenance window in the change form which is a list type field. So based on the planned start date and end date on the change form and also business service priorit...
Hey everyone,Is it possible to insert a new email record into the 'sys_email' table, and use this new record for testing inbound email actions instead of emailing an instance directly? My use case is that it would be faster than waiting for emails to...
Hello, I have multiple Identity Providers (2) enabled in my instance. One is set to default, while the other is not; effectively, sequencing the authentication attempt to try the default IdP first, followed by the non-default IdP second if the first...
Hi,there are multiple tabs opened for same request every time I open workspace.How can I make it to one? Thanks in advance!
Hi,I would like to copy field values of Service, Service Offering, CI and Short description form "Problem" record to "Change" record, when I clicked "New" button in Problem record form. Any suggestions/help, how to do it ? Thanks in Advance!!
I want to show a percentage value with two decimal places. Using toFixed(2); Although working, it truncates the trailing zero (e.g. 93.10% becomes 93.1%). Is there any way to retain the truncated zero?
Hello, I have a service request that has a variable titled "computer_you_need_access_to" On the Requested Item, we have a field called "Configuration Item" (name is cmdb_ci) - that is an actual field on the top of the RITM. Then, on the catalog tas...
Hello i tried to attach the attachment in record procedure using incident form. not able to getting attached the attachment incident ticketbut not added in top of the incident i used this script in inside script record procedure
