Anyone know why/how we ended up with an empty section tab on the Demand Default view?I think it showed up in the Vancouver release. It seems to have come OOTB because it's on my PDI.In our production instance it's labeled 'Demand'. In my PDI it's la...
Hello all,I created a search source in service portal for approval. But when I search with RITM number it was not showing. Coud any one help me on this. The following is the screenshot.thanks,
Set the parent-child hierarchy when creating a group.When using the user criteria, setting a parent group gives the child group the same privileges as the parent group, and members of the child group can also view the knowledge article.On the other h...
I am trying to add RITM variables fields ( catalog item details) in dashboard report. But this is not visible to all the users. To enable this visibility I have added report view ACL in variables (item_option_new) table but still it did not work. Can...
How to add sla weight dynamically. It should be like adding a fixed weight after each days of breach and should work until state is closed. Means if tdy is breach day it should add 10 tomorrow again a 10 next day untill state changed to inactive
I have a requirement whenever i click the checkbox the list collector value should be populate automatically when created RITM . Question form level hiding the value data warehouse . it will displayed only once create RITM .for example if an tick the...
Hi,I need to show value from an xml in a score widget report. How can i achieve this?from the below XML i need to show value : 250 from <count>250</count> and show it in a score format in new report. How to do this?below xml is from license_details t...
Hello All, We want know is there anyway to check the sys_flow_context error logs which contains "Presumed Interrupted"? So that we can aware the list of Presumed Interrupted Errors in daily bases.Please check the attached screenshot and help me on th...
Hello expert's I just started exploring Catalog Builder and having one query 1. Is it possible to create a task in the catalog builder template itself? Need help on this 2. We do have standard questions sets in the questions section, likewise is i...
For later part of the day today, instance was very slow and requests submitted were getting stuck.did anyone face this issue ? Has ServiceNow acknowledge that some issue with the platform ?
I have a requirement whenever i click the checkbox the list collector value should be populate automatically.for example, if am choosing development checkbox, "Dataware house" list collector value should automatically.populate . i tried code like if...
Hi, i'm integrating ServiceNow to my patch Management tool, here i'm making use of the Change Request type of ticket for every patching activity. My doubt is many organizations will have their own custom template of Change Request, but i'm using the ...
Hi @Mark Roethof , @Ankur Bawiskar "I need to submit a Record Producer via script to a target table, 'Workplace Service', including mapping the variables. The form includes a section displaying all the Record Producer's variables, and I want to ensu...
Hi Experts, I have a custom String type field on User table named Business (u_business). I have a requirement to make a catalog item available for users who has itil role and have the Business field value as 'Technology and Digital Group'. I have cre...
There is a requirement to import files from different folders located in sharepoint to servicenow records. Do you know of any way to do that and do you have any guide? It's a massive upload of attachments.Or if you know a different way to load files ...
