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Avoid mail content as work notes in RITM

Dear community,we are on  glide-vancouver-07-06-2023__patch9-hotfix1-05-22-2024.In a workflow for a RITM we trigger an event "ABC" and we have a mail notification that runs based on this event "ABC" and sends out an email. As a result, the content of...

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Eckhard by Tera Contributor
  • 524 Views
  • 3 replies
  • 0 helpfuls

How to get variable values from Multirow variable set

Hello, There are two multirow variable sets and i want to retrieve some variables value from one multi row variable set and some are from second multirow variable set. And need to store those two variable set value in json object in one workflow  scr...

YashviPatil by Tera Contributor
  • 1122 Views
  • 3 replies
  • 0 helpfuls

Resolved! script to get name instead of sys_id

Hi Folks, I have a report whose objective is to extract the information that is saved in the sc_item_option_mtom table, the detail here is that when I read the information of an already existing user in my sys_user table in the user name instead of b...

AydeeH by Tera Contributor
  • 697 Views
  • 1 replies
  • 1 helpfuls

Copy Change doesn't always copy the change

Washington DC Patch 4 We have noticed that there are some changes that we can't copy. That is, for some changes, when Copy Change is selected nothing appears to happen; the change is not copied.  This doesn't happen for all changes. We tried comparin...

mah1 by Kilo Sage
  • 688 Views
  • 8 replies
  • 0 helpfuls

Digital Product Release inquiries

Hi All, 1. Is it feasible, if I have an approval on the accept phase (screenshot below) when it is approved the policies in the plan build phase will be compliant? 2. if one of the tasks are not completed and some policies are not compliant, will it ...

MattCoscos_0-1719909100778.png
MattCoscos by Tera Contributor
  • 353 Views
  • 1 replies
  • 1 helpfuls