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Resolved! HR record producer

Hi Guys, I have a requirement to create a new HR service, Record Producer and HR template. (Mentioned below)I am done with these things but there is a requirement ---i.e. (This request can have the ability to request on behalf of someone else only if...

Snow-Man by Tera Contributor
  • 1214 Views
  • 2 replies
  • 0 helpfuls

Change of field type.

Hello all, While trying something, i had accidentally changed a field type from reference to list type.now i want to change the field type back to reference, there is error as below.'. Cannot convert from 'List' to 'Reference'. Any idea how can i res...

yandp by Tera Guru
  • 1829 Views
  • 11 replies
  • 0 helpfuls

I was not challenged for MFA code day after setting it up

Setup MFA against my account and first time I logged on it asked me to configure MFA which I done and it worked as expected, but when I logged in the following day I was not challenged for my MFA code to login.I have checked my settings against the d...

Lisa43 by Tera Contributor
  • 2593 Views
  • 7 replies
  • 0 helpfuls

Resolved! Start Microsoft Teams Chat Work Notes Buttons

Have a requirement to remove the 'View in old Teams desktop client' button and text on 'View in new Teams or web client' button on the Work Notes in the Activity Stream after the 'Start Microsoft Teams Chat' functionality was invoked and used on an I...

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CM1 by Tera Contributor
  • 2637 Views
  • 3 replies
  • 2 helpfuls

CMDB CI Class

Hi All, Our contractor wants to develop a filter for the "CI Class" field on the Incident Management & Change Management forms.  The filter will be based on the operational status and name. The purpose is to restrict the CI class on the Incident form...

Adding Conflict change on related list

Hi all I have requirement  if there is a conflict with a change for the same business service scheduled at the same time that it would show up on the related list of the change record.How we can achieve this? 

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