Hi, I'm working with an organisation who went down the ServiceNow Multi SSO Azure AD path, but then lay dormant, I am now provisioning things for them again but don't want to undo the good work here. I just want to be able to deactivate any new entri...
I created a Journal List to get the data from the addtional comments, but when I use the ServiceNow REST API it brings me everything empty, how can I get this data? I tried to get it directly from the addtional comments but it is an input journal, do...
var request = new sn_ws.RESTMessageV2(); request.setHttpMethod('post'); request.setEndpoint('https://dev261030.service-now.com/api/now/attachment/file?table_name=ZZ_YYsc_cat_item&table_sys_id=7632905e8397021032d6cf50ceaad31c&file_name=p...
A student in our latest cohort asked this question in an Australian cohort. Is the service now agent integrated with AI ,is the knowledge data added as pdf files converted to vector data for service now agent to understand?
Hi,I want to refresh the HR Case form on the HR Agent workspace whenever state value changes. When the flow runs and conditions are met, the flow updates the state, but the UI action buttons presented on the form remain from the previous state. There...
When colleagues create Incident tickets via service now, they can able to see the 'Details' of their tickets ServiceNow portal afterwards. Below image is an example of this.But whereas other request create in ServiceNow, they can't able to see the "...
Today I came across the fact that Microsoft has changed the way you create webhooks in Teams. We have several webhooks that connect into Teams to inform users that tickets have been created for their group. I have tried to follow the little bouncin...
Hi Guys, I'm stuck in this issue for hours and hours and appreciate if anyone can jump in and help me out with this. So I have a catalog item, there's two fields. branch (select_branch) and member (Member). These two are reference fields that looks ...
Hello teami have an order guide which has several activities including creating an e-mail address and creating an account in an application.we'd like the email field in the account creation activity to retrieve the value of a field that will be fille...
In the environment we have a message field on the Outage form. if a message is placed in this field where will this message display? will it show on the employee portal or will the widget need to be customized to show? will it show on the OOB notific...
I have a Submit button using this UI macro but doesn't work when clicked on the button. Any suggestions on how to fix this? Same code works for other catalog items. <?xml version="1.0" encoding="utf-8" ?><j:jelly trim="false" xmlns:j="jelly:core" xml...
I'm looking to integration ServiceNow -> Apache Kafka -> Azure Event Hub. I've installed the ServiceNow Kafka Consumer plugin and my co-worker setup an endpoint using the information here. Has anyone done this integration? I'm confused on the Confl...
I have a Flow to add/remove an user to a group (by creating/deleting records in the sys_user_grmember) based on the membership of another group. The creation works just fine, but when I test the flow I always received an error at the Delete Record ac...
What kind of Object do I need to to specify the approvers in this field. I tried giving it a comma delineated string, but it does not want to accept that. I will have two users I need to approve.
Hello Experts,We have "product inventory" table having "account field " and under that "Product characteristics" related lists available.Requirement.Account having "TSP" field and one "TSP" field on the interaction.1.After creating a interaction Prod...
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