Hi servicenow developers, I need help related to knowledge articles in service portalIn our service portal, we have links which direct to a facet which has knowledge articlesBut when we click the link, knowledge articles are filtered by unwanted filt...
Hi All, I need to put a variable value in Rest Endpoint: https:lookup/${address_id} If I hard code this address in script I'm getting 200 response, but if I add it dynamically through not getting any response/error but I could able to log the variabl...
Hi We have an on change script which acts on date-time variable. It works fine for future date validation but once the form is submitted it takes to our custom ticket conversation widget and shows the error message that date is not valid. Also when v...
We have below form where u_checklist_item is the custom filed. If user put the checklist item name (checklist_item_name_1, checklist_item_name_2, checklist_item_name_3, etc) then, those value should auto update in the "template" field in below format...
Hi All, I have a requirement to show two emojis(green face, red face) on the email body. Clicking on the green face should redirect user to the portal with the survey questions meant for the green face and clicking on the red face should redirect use...
I have an SLA definition, and I would like to create a business rule that attaches different Schedules to the SLA based on the requestor's location. Has anyone done this? I would appreciate any guidance.
Hi All, I have one requirement, Need to turn CSV file into a GIF and create GEO charts. How can we achieve this and where can we achieve this in ServiceNow platform. Please help me with suggestions. Thanks,
Hello Team, I have a requirement where i need to create 'i' button in the string field and i need button after string field when i click the button, i need to get displayed all the information like reference data. Can someone help me to develop my re...
Hi Community,Is there a way to add new fields in all of the cmdb_ci table, in a particular view? To be more specific, I would want to add several new fields in the CMDB - Workspace view The issue here is, there are multiple cmdb_ci related tables (su...
Hi Team , We received an incident stating that Could the rule to triggered attached email notification please be reviewed.I am sure you can agree that such email serves no purpose and only be a distraction. (For a resolved incident) Preview of the...
@Ankur Bawiskar @Community Alums @Sohail Khilji @Maik Skoddow or anyone please help I created a lookup records mentioned core_company Table nameafter that i created a for each loop to check the existing recordsafter that I called my custom API Act...
If an user with Change Manager role used the global search functionality (search field to the top right corner on the banner of the platform) then they should NOT be redirected to the agent workspace view but should be redirected to their default/nat...
Hi All,We are expecting a custom activity to pre-populate the description + number of the Incident as a body and subject in the send email activity, later end user may edit the body and send the email from the playbook interface.Can a custom email ac...
I am trying to write a regex with on change client and tried the below. It needs to accept numbers as below ex: (should accept numbers and dots) 1234512345.6712345.678xxx (No limitation on decimals unless its not possible) function onChange(control...
Create Case recordCreate two incident recordMake the Case as parent for all four incidentOn incident Page ,i have custom field Event end date timeThis Event end date time field should be mandatory when the Incident stats move to Resolved or Close.Ca...
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