Interested in a ServiceNow event built for developers? Registration for now[dev]26 is officially open!

Developer forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Run Script Issue

Hi Team, In workflow, We have run script activity which takes around 10 minutes to execute therefore workflow throws an error as 'Transaction Cancelled : Max execution time exceeded'. Why this issue occurs and how to resolve it?

Check Instance

Hi.I want to create a subflow, which checks on which Instance(dev,test or pro)  the flow is. If the Instance is pro, then the flow should start. If it's not pro then the flow should not run. I recently created a flow, which gives notification in MS t...

JanaT by Tera Contributor
  • 788 Views
  • 2 replies
  • 1 helpfuls

Resolved! Update catalog item based on other catalog item

In ServiceNow, I have a catalog item with two variables. 1. The first variable is called **select_application** and it's a lookup select box. It pulls data from the "cmdb_rel_group" table, specifically from the "ci" field, which is a reference to the...

AndersBGS by Tera Patron
  • 2501 Views
  • 7 replies
  • 1 helpfuls

Community achivements lost

Hi all,Do anyone have idea have to move community achievements to new account as my all achievements are on different account & I've lost my access to that account.Thanks!

Community Alums by Community Alums  
  • 778 Views
  • 4 replies
  • 0 helpfuls

Resolved! How to generate the link ??

The below code not producing the link instead it is pasting as it is in the url. Let me have your thoughts on it if possible?var sysId = fd_data.trigger.current.sys_id;var url = "Click the following to view the Change record " + '<a href="' + gs.getP...

KM SN by Tera Expert
  • 4116 Views
  • 17 replies
  • 6 helpfuls

Time ticker field on Workspace and classic form view

Our customer has asked us to show a time counter since the creation of the issue. We have been able to see this functionality in the workbench of major incidents.The field shows the time that has elapsed since the ticket was created (created_on field...

cperez86_0-1724138691448.jpeg
cperez86 by Tera Expert
  • 669 Views
  • 1 replies
  • 0 helpfuls

Update bulk records in Servicenow

Hi,I have a requirement to update 1.6 lakh knowledge records in a ServiceNow instance. The task involves searching for specific keywords (e.g., 'abc') in two fields, 'article body' and 'short description,' and replacing them with 'xyz'. This process ...

Aradhana by Tera Contributor
  • 1230 Views
  • 5 replies
  • 0 helpfuls

Resolved! User with "snc_read_only" role cannot trigger Flow Designer flow

Hi all, I granted some users "snc_read_only" & "admin" role to allow viewing all records but restrict from updating any records. I want to allow them to request catalog item so I added some tables for below System Properties and they can submit reque...

shun6 by Giga Sage
  • 1991 Views
  • 4 replies
  • 0 helpfuls