Hello, I want to set asset tag and serial number in Software License [alm_software] table but when quantity is changed to 2 or more, they are removed. Where is this behavior defined? I expected it to be related to the UI Policy in the screenshot, but...
I've seen this referenced in export (to Excel) functions but I cannot get a definition of it. Is it part of some plugin maybe? How can I get access to it?
Hi Team, We had recently upgraded Servicenow from Vancouver to Washington and the color of the links in the list view seems to have changed from Blue to Grey for some reason. Any idea where to check for this issue or what needs to be done to fix this...
Hi All, I am moving a workflow to flow designer but i am having some issues. Hence, your help will be appreciated it. 1 - in my workflow i request approval to more than a group. one is fixed and the others are based on the business application select...
Hi Team I want to trigger notification from WF . after the line manager approval , notification has to be trigger to specific members . Subject: <Short description> ( Short description we are using from variable set ) Body : "A lost or stol...
We have a catlog page where we have field of type list selector.we want to put restrictions that only single value can be selected.please suggest how to that
Hello Everyone,i have a requirement that the LOGGED IN system owner/IT owner only can select business application that she/he owns on a variable:It still displays all Business applications.Please help
Hi everyone, So I am currently working on a project to get more experience and I am stuck on my workflow. when I try to test it & click "view the flow execution details" I am taken to this weird page, I've never seen before. When I hit "open in oper...
Hi Everyone,Is it possible to show the custom state for Sctask in specific Catalog item?If yes how can I achieved it? Thanks in Advance
We have a text field on our Case table called 'Solution Provided' [close_notes]. We also have a UI Action button called 'Propose Solution'. What we'd like to do, is when the agent enters text in the 'Solution Provided' field, then clicks 'Propose Sol...
I have an extended OOTB table (sn_audit_control_test which extends sn_audit_task) and I need to control access to the fields at the child table. The parent table has many field specific ACLs in place that seem to be granting access even if the sn_au...
Hello, I have created a business rule on my change table that is firing a script that sends a notification. This is working as intended for the most part. My only issue is I cannot seem to get the business rule to fire the event when I want it.Ideall...
I am having issues with this flow where the manager approves the RITM then they are added as a guest once the group approval is created. How can I fix this?
"Waiting for Approval" stage of the RITM shows "Guest" as the approver although only a group approval has been specified in the flow. How could I eliminate the "guest" approval?(Note - The group currently has one member.)Please refer the below screen...
Hi Folks, We have configured 2 idps one of which is default. There logout redirects work fine when session timeout is small like 10-60 minutes, but when we set the timeout higher even for the 2nd idp it redirects to defaults logout page. What could ...
