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Washington Upgrade Link Issue

Hi Team, We had recently upgraded Servicenow from Vancouver to Washington and the color of the links in the list view seems to have changed from Blue to Grey for some reason. Any idea where to check for this issue or what needs to be done to fix this...

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JohnnySnow by Kilo Sage
  • 688 Views
  • 5 replies
  • 0 helpfuls

flow designer approval

Hi All, I am moving a workflow to flow designer but i am having some issues. Hence, your help will be appreciated it. 1 - in my workflow i request approval to more than a group. one is fixed and the others are based on the business application select...

El Cuchi by Tera Guru
  • 1979 Views
  • 7 replies
  • 1 helpfuls

Resolved! notification req

Hi Team    I want to trigger notification from WF .  after the line manager approval , notification has to be trigger to specific members .     Subject: <Short description>  ( Short description we are using from variable set ) Body :  "A lost or stol...

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nameisnani by Mega Sage
  • 502 Views
  • 3 replies
  • 1 helpfuls

Resolved! Catalog list selection

We have a catlog page where we have field of type list selector.we want to put restrictions that only single value can be selected.please suggest how to that

Flow Execution details not showing correctly

Hi everyone,  So I am currently working on a project to get more experience and I am stuck on my workflow. when I try to test it & click "view the flow execution details" I am taken to this weird page, I've never seen before. When I hit "open in oper...

Toyaaa by Tera Contributor
  • 3868 Views
  • 15 replies
  • 0 helpfuls

Resolved! Child table ACL question

I have an extended OOTB table (sn_audit_control_test which extends sn_audit_task) and I need to control access to the fields at the child table.  The parent table has many field specific ACLs in place that seem to be granting access even if the sn_au...

George P by Tera Guru
  • 713 Views
  • 1 replies
  • 0 helpfuls

RITM - Approval stage

"Waiting for Approval" stage of the RITM shows "Guest" as the approver although only a group approval has been specified in the flow. How could I eliminate the "guest" approval?(Note - The group currently has one member.)Please refer the below screen...

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Facing timeout issue

Hi Folks,  We have configured 2 idps one of which is default. There logout redirects work fine when session timeout is small like 10-60 minutes, but when we set the timeout higher even for the 2nd idp it redirects to defaults logout page. What could ...