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Resolved! How to generate link to table record in Workflow Studio?

I am wanting use the Send Email action to inform respective end-users of a change to their request record. While I've captured the details of the request record I also want to include a link to the ticket record if they want to jump in and make chang...

MBarrott by Mega Sage
  • 1080 Views
  • 4 replies
  • 2 helpfuls

slowness in servicenow instance

Hi Guys,  I am facing lot of slowness in ServiceNow as even the incident form is not being to able to load.  Can you please suggest solution for this!! 

tGhadage by Tera Contributor
  • 502 Views
  • 3 replies
  • 0 helpfuls

Resolved! Importing RITMs from Excel File not getting all columns

I'm attempting to import about 250 new RITMs from an excel file. When I import the file into the instance it only gets 2 of the columns information. I'm assuming this is because the 2 columns it gets are the default servicenow variables (State and It...

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Breakdown element is not working in Performance Analytics

Hi all , I have created breakdown and breakdown source while i using it analytics hub it's showing No element to display.I am not able figure out the issue why it's happening can anyone help me on this. Breakdown source   Breakdown mapping   I am get...

Sangeetha8_0-1718719557475.jpeg Sangeetha8_1-1718719557476.jpeg Sangeetha8_2-1718719557477.jpeg
Sangeetha8 by Tera Contributor
  • 616 Views
  • 1 replies
  • 0 helpfuls

JAMF Integration Hub Spoke

Hello!We recently got access to the Integration Hub Enterprise and setting up some of the spokes we want to use, once of which is JAMF.I was able to create an account on the JAMF side as a "local" account with Admin access, this was used in the SN Co...

Taxonomy

I am trying to load taxonomy data from external source using rest api. I have managed to get the data and store it in Import Set however, I am not clear on Mapping it to External Taxonomy and then linking it to Internal Taxonomy. Can someone explain ...