I have a client UI action, which is available for workspace as well (This Ui action changes the Policy state to Draft which is currently in review). The requirement is to make comments mandatory as soon as we click on button 'back to draft'. here the...
Hi fellow developers,I am wondering whether it is possible to add one more field to the ones that are being searched in the search field on the Visual Task Board.Currently it searches, as indicated in the hint text, for Title and Number. And I need t...
Hi Team,I was able to create UI poilicy and set it ready only for entire variable but i want to hide the edit row icon itself for that particular catalog in RITM level. have used the below client script but still not working Can anyone suggest where ...
Hello, Would anyone know how can I create an incident record via virtual agent from details uploaded in the File Picker? Appreciate your help! Thank you.
Hi!I required any user cannot be approve/reject any approval from the related list by clicking right. Only the Approver can approve. How can it be achieved?
Hi All, how to check the field (owner) is empty or not when the approver approves the RITM, If the field is empty then stop the form submission and show pop up message in workflow using which activity. How can we achieve thisAnyone please help.Thanks...
How will ACLs be honored when using the following activities:Approval Action activitySet ValuesRun ScriptExample: The Task table has an ACL on Approval field that only approval_admin can write to the Approval fieldOn Change Request, an ITIL user gets...
Hi all,Actually problem statement is when I receive a payload from 3rd party In Json format I want to take the Message IDs from the body The message ID is one of field in email details table for every transaction it will create Unique Id based on mes...
Anyone know how to make this look better?I cant use the checklist option as from what I can tell its not reportable from the same table.I will have a list of 8 or so checkboxes that need to be selected before accepting a result. But the name is too l...
Hi Team,I was able to create UI poilicy and set it ready only for entire variable but i want to hide the edit row icon itself for that particular catalog in RITM level. have used the below client script but still not working Can anyone suggest where ...
Hello All, our incident survey happens on this target : assessment_take2,can you please help to how to generate a report to see the answers for these survey. Regards
I'm using UIBuilderI want to display the columns of a single drop-down list side by side.like multiple column.I want you to tell me how to make it happen
RequirementAdd a new font style to font list in CSM Customer workspace HTML editor (Font name - century gothic) Add same font style to Email client when answering from Fulfiller view Steps Taken so farchanged 'glide.ui.html.editor.v5.font.collection...
Hello folks, I've a requirement to set a catalog variable mandatory based sc task state choice. I tried using catalog script but it is not working. Can anyone help is it doable or not?Thanks
Hi Team,I have Multiple variable set called CI and reference field is CMDB_CI if i select user That particular CI should auto populate for that user. how can we achieve these.Regards,Ram.
