Hello All, I am looking for some video demonstration or Microsoft/ServiceNow document that talks about the integration between ServiceNow & Microsoft Just for Major Incident Management. Could someone share if available?
Hi everyone, I have an task-related change request table. We currently have an issue in the ServiceNow Change form where the Change requestor can add/remove any documents post change in authorize state. Can you please help this one? Thanks,Vamsikrish...
I have a custom-scoped application with a table inheriting the incident table and acting as an scoped application incident management system. I created a knowledge base on this application's scope but I don't know how to create KB articles from ticke...
What is the brief difference between UI Policy and Data Policy
Hi Community,In the below database view, I want to display certain records based on a condition.Condition:- If in one location there are multiple Membership Status, then only Membership status starts with 'Member' can be displayed on list and other r...
Hi, I am new to SN, my requirement is to deactivate(set = false) to all OOB ITSM email notifications.I am trying through fix script on notifications table: var gr = new GlideRecord('sysevent_email_action');gr.addQuery("active", true);gr.addQuery("ca...
Hi team, I am new to Reports I need to generate a Report and share for monthly data of users who has already raised a request for specific catalog item. how can i achieve this ? thanks in advance for your time and support.
Hi, I'm trying to create an action assignment in UI Builder for a configurable workspace. It should be an email client for users to access in the action bar on a record. However, when I go to create it, I get the error message "The Following mandat...
Hi ,From My Application I have written 3 JavaScripts files which used to call a Rest API.I wanted to call the same Rest API from ServiceNow Through Some Business Rules so that I dont have to write the Code again.What is the way to use the same javasc...
HiHere I want to populate caller field in the owner field(referring to user field same as like caller field) what ever the incident number populating that caller should be populated in the owner field.I tried reference qualifier in the owner field -...
Hi , Some text in custom service portal not get translated, I don't get what the reason. I updated the system localization-->Message and Translate Text. But it is not working. Please help to fix the issue. ThanksArun
Hello Team, I have a requirement as below, Whenever user selects exports .xlsx/.csv from case list> File should be opened directly in google sheets when user clicks "Download" button. So I have created new context menu action and updated below scrip...
It seems that there is no way to call a client-callable flow directly from within the context of a catalog item's form, for example within an onLoad or onChange trigger for populating variables or information with as low-code as possible approach. Ha...
Hi Team, I'm a newbie with Rest API within Service now and found this via now learning: https://nowlearning-nlinst01575481-001.lab.service-now.com/. I do use this for practice and act as a system administrator. I got 200 OK from Rest API Reque...
Hi all,Just wanted to know to use of this BR "Case query for agents"Thanks,Vivek
