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evaluatePropery

My dubt is short and clear. Where can I find documentation about the function evaluateProperty? I have been looking on internet and I have not been capable of finding any site with info around this topic. More in general, does anybody know if it exis...

jordimsant by Tera Guru
  • 1116 Views
  • 8 replies
  • 3 helpfuls

How can I hide the [Update] and [Delete] on a Picture field?

I have a requirement to display the picture of the Model ID on a CI form, but hide the "Click to add...", [Update] and [Delete] buttons/links on the field so that the picture can only be updated on the Model ID record directly. The field has been add...

MHager by Tera Contributor
  • 535 Views
  • 1 replies
  • 0 helpfuls

Resolved! New workflow stage is not reflecting when lookedup

1.Added a new workflow stage under wf_stage table - 'Pending for Assessment Review' 2. When trying to lookup referencing the wf_stage table under set Values in workflow cannot see the new stage added.  Please suggest how can this be fixed? 

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Arunima_12 by Tera Contributor
  • 397 Views
  • 1 replies
  • 0 helpfuls

Resolved! While Loop on GET Response in Flow Designer

Hi All,          I am doing SNOW-Ansible integration. I need to get one GET response from Ansible. Actually, GET Response depends upon the processing of Ansible, sometime it gives response after 5 min, sometime 30 min, sometimes 3 hours, or more.I wa...

Saurabh _ by Tera Guru
  • 433 Views
  • 1 replies
  • 1 helpfuls

Resolved! Issue capturing import set errors to email to a user.

I have an import set/data source that is created when a users sends a file into ServiceNow with a specific subject and then transformed. It will then trigger 5 transform maps to load all the data into the correct tables.After the transform is complet...

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stevewilson by Kilo Contributor
  • 4949 Views
  • 7 replies
  • 1 helpfuls

Inbound Email logic for CSM workspace

Hi, I am building an inbound email logic for CSM workspace. This is the workflow:1. When a customer email to common mailbox, it will be directed as a new case in ServiceNow for agents to handle.2. When agents resolves and closes the case, it cannot b...

RayW by Tera Contributor
  • 788 Views
  • 2 replies
  • 0 helpfuls

Twitter Spoke

Hi,I do have an issue with Twitter Spoke. I have followed the documentation:https://docs.servicenow.com/bundle/washingtondc-integrate-applications/page/administer/integrationhub-store-spokes/task/twitter-spk-conf-temp-ol.htmlused for it a default app...

ksmerza by Tera Contributor
  • 452 Views
  • 1 replies
  • 0 helpfuls

Capturing Date/ Email sent from Inbound Action

Hello, We have a requirement to capture the sent time of the email received. Ie)  Sender sent email at 9pm ServiceNow received email at 9:05pm We wanted to capture the 9pm. The highlighted item below is the Date it was sent by the sender.   Thanks!

jmcagod by Kilo Guru
  • 1296 Views
  • 2 replies
  • 1 helpfuls

ATF Not Rolling Back Record

In ATF, I generate an inbound email, which kicks off an inbound email Flow. This Flow creates a record in a custom table. There is then an ATF step to confirm the record exists. I would expect ATF to roll back this record, but it's not rolling back. ...