Hi all, I created a report referencing the approval table (sysapproval_approver) and added following columns from the approval table: state, approval for, approver and comment, and I also want to display a variable of a catalog item in the column of ...
Good morning all I would like to know if I install the ServiceNow add-in for Microsoft Outlook, does it impact anything just by activating it? The reason I am asking, I would like to test it on my own Outlook first to see how it works and then we wou...
Hello,I have a requirement that adding new related list that query the assigned incident and category is hardware from the problem form and should show that problem number on the related list of the incident that assigned earlier on the problem form....
I wrote the following BR rule to concatenate the values of the parent and child reference fields, store them in a variable, and then glide and update the "Name" field on the Parent record with the concatenation if the condition meets. I'm not sure wh...
Hi Team, I need to restrict CI deletion capability in the cmdb_ci table so that only users with either the ecmdb_admin role or the admin role can delete CIs from list view and Native UI. If a user has either of these roles, they should be able to del...
Hi,I have a requirement like when the user search Microsoft products like outlook, teams, OneDrive etc., we need to show it in the results as a link and when a user click on that it will redirect to the Microsoft product page. Ex. If I type outlook ...
Hi Team, We are trying to insert the .png into ServiceNow work notes using API. The image is occupying only 50% of horizontal space available in work notes which is compressing the image. Need help in increasing the image size in the work notes with...
I would like to use the value of a field in a record called from a knowledge table in a widget.But the value is not assigned to gr.Server Script (function() { var gr = new GlideRecord('kb_knowledge'); if (gr.next()) { var shortDescription = gr.s...
Hi Team , I have an order guide that is pointing to catalog item url I have gone through few community links , but unable to fix the issue.
HI Team please help on new criteria, In Request Item under one SCTASK form variable set label name should be change, Variable set name change in sctask form. please look in to below screen shot.
Can anyone please help me to write BR script:INC form is having field "caused_by".When this field is having any change CHG in it, then that CHG should go in review state.please find the case below When an Incident is reported because of the Change, ...
Hi, How to see the Risk Assessment module?I can't see it in my instance. I can only see Risk Conditions in the Change module. Thanks
Hi @OlaN,Can you please help me with the workflow where, suppose a request is sent for approval. A group member approves it. The requirement is to see the same request can be sent back for approval again (state as Requested). I tried for it, but not ...
Hi all, while I am trying to create a breakdown source discovered item table i need to select resource tag in a filed the field type is list it there on form but i am not able to select do anyone why it is not selectable Thanks,
What are the benefits of storing the majority of an Application’s server-side script logic in a Script Include?a. This makes execution faster.b. Only run when called from a script.c. The script logic can be hidden when the Application is installed fr...
