Guys, I have an application that has many modules and I wanted to divide it, so I created another menu application, but I want the 'App' application to be within 'Tickets Menu', so that when I access it I can see everything separated correctly, how d...
Hello, I've a question on regex. There is a variable which should accept 4 digit number or 'N/A' (not applicable). I tried regex in catalog client script, But it isn't working. Code snippet from onChange CS var regex1=/^[nN]{1}\/[aA]{1}$ | ^\d{4}$/;...
Hello,I am very new to ServiceNow and was wondering if someone can help me. I would like to make work notes a required field when an Incident is re-assigned to another group. I would like to stop the incident from getting re-assigned until the work n...
Use Case:I want to show data from table based on 2 fields.Field 1 has 13 Categories.Field 2 has 64 Categories. So I want to display how many records from the table having Field 1 choice 1 and Field 2 choice 1 and so on until all 13 choices and 64 cho...
How to auto populate current user's name phone number and email in a catalog item through client script and Script include. Scenario: there are 3 variables in a catalog item: requested_for, phone_number and email.client script: onLoadfunction onLoad(...
Hello all, Good Evening I have a requirement like, when the fulfiller is logged into the Service operations workspace, if the fulfiller is searching for the change records, it should not be visible the form details (The complete record should not be ...
Hello Experts, I want to access the JSON with the help of arrays, but i am able to access only first element. I have tried this in background script and not able to understand the issue. var inp = {"first car":"Mercedes","second car":"Toyota","third ...
I created a flow designer flow for an ask approval process in a custom scoped application. The approvers list is only populated after I refresh the form since the flow takes time to run after it's updated.Is there a way to make this flow run as befor...
Hello Everyone. I have a scenario, when i am changing the caller to new user then system should trigger notification to new caller with name of previous caller in the mail body.BR:gs.eventQueue('incident.caller.changed',inc, inc.caller_id,current.use...
Good Day,Is it possible to disable the Save button and change the redirect link of the Cancel button?
Hi,We are trying to integrate with Rabbit MQ Queue to read data. Has anyone tried it? Can you kindly suggest what should be the approach.
Hello, I have a problem in Workspace. When you open any internal group in the FSM Work Management Workspace, it shows the correct number of role and group members but as soon as you click on the tab "roles" or "group members" the number shows incorre...
Hi all, I have an HR Service (Human Resource: Core Application) and I have an OnLoad Client which should be inserting some details in the "sys_user_preference" table (global scope) whenever the user loads(opens) the HR Service. However I am getting t...
Hello Team, Where I need to Create Flow designer instead of workflow, could you please me advise how we can Achieve this .on the basis of Task short description we need to create tasks and assigned to the group . e.g if Task short description is ABC ...
Hi, there is an email notification that gets triggered everyday at 3 am if a change is completed. I can see in the mailbox that the notifications are being triggered but the user says he has not received anything since Feb 2024. What could be causing...
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