Permissions per table
Im querying three tablespluginsscript-actionssys-propertiesHow can i know if each table needs different permisisons?
Forum Posts
Coding support with Case Solution Proposed UI Action
Hi guys I have a Solution Proposed UI Action acting on the Case table. Basically I want to validate that the Analyst has put in External comments in the comments field before the state changes. I have the code but getting some weird results I cannot...
How to modify the OOTB reports on this legal counsel center classic workspace homepage
I've the this OOTB legal counsel workspace, I want to make those reports visible based on roles. Pls help with the approach.Thanks in Advance.
Help me notify
I'm trying to notify support when a ticket is assigned to them, the problem is that it doesn't reach the other side, I create it and they don't get notified and I remove the 'Assigned to' condition and it sends the notification, the problem is that i...
Resolved! Cascading Interactive filter on Date filed
Hello Everyone, I have a requirement where I have to create a cascading filter on the incident table for the dashboard on Opened Date and Priority. I tried but I am not able to find any date field (e.g. created field) to be selected. Can someone tell...
What is the output of the script and the reason?
In my instance, there are several active Incidents.I am running the scripts in background script. For below script, the output is ALWAYS printed as *** Script: INC0006919... Why? In the list view, I try to sort using number, created, updated etc, wha...
Want to copy data from one field to another field on the table
Hi All, I had two fields on table delegate table i want copy the data from one field to another field. two filed - "Starts" and "ends' and field type is - "date" and other fields are new name - "start date" and Field type is - 'date and time' and e...
A report that shows how long an Incident or task is with the resolving team.
Hi Connections, Good Day! I need to create a report that is able to show how long an incident is with the team that resolves the Incident. Need to be able to report on time elapsed with the team that resolves the ticket rather than the overall time t...
Display popup on widget
Hi All, I have created a widget which displays list of applications as shown in the fig. So when I click on application, a pop up window should visible with the same application logo and name. Could some help me on how to achieve this?
One choice field depends on another field in another table.
I have a requirement when story state is "ready for testing", the scrum task that created from that story at that time the state is "ready".How do i achieve this by writing business rule. and do I have to write two business rules, one in the scrum ta...
Variable set to collapse on portal
Hi All, Is it possible to make the variable sets collapsable (expand/contract) on portal?(OOB it is only possible with the backend view) As an example, I have picked the 'Access' OOB catalog item and have created two variable sets, you can try this i...
AI search is not giving any results
Hi All,I have configured AI search for my portal. When I search something and click enter. I am able to see the navigation tabs with counts. But still its not displaying any results. What could be the reason, Can someone help.. Regards,Sri
Based on category choices it should show the class of the configuration item records in the configur
Hi, Based on category choices it should show the class field values of the configuration item records in the configuration item field in incident form.Can you please help on this. It will be helpful. Thanks in Advance!
Resolved! Set buttons of task visible when parent ticket is state=on hold
Hi there, I am developing a new project in a custom table. The custom table has one child table to generate one task when state is "on hold".The thing is that this parent ticket can come back and forward in the states, after the child-task creation.I...
Get state value of child tasks
Hello, I have 2 child tasks created under a parent record. And two tasks are of two different “Type”s. Now I wan to get the state value of those two tasks.. how can I get that? based on the state values of those two tasks, I need to set field on pare...
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