I am creating new problem record when incident created with BR. its working as expected. but the issue is when i resolve the incident the associated problem should be closed automatically. but its my code is not working as expected. below i am sharin...
we have event register on the table which will trigger the notification for the expiry date of the table, but I didn't find how this event is firing to trigger an notification could someone have a look and explain what and all the things I can check ...
I am working on a BR on a custom table which has user data (field name: user) and information about the last time they logged into the instance (field name: last login).Last login field is a date/time format field, and it updates every time user logi...
Hi community, I have a scenario where we are moving some records based on flag values. If flag value is given to be yes then record will move to next bucket. At the same time users in the assignment group of that bucket receives the email notificatio...
On the Work Order table, there's a "Break Time" field with the "Duration" type set to "Read Only." This field should automatically accumulate the total break time from related "Time Worked" records where the category is "Break." The script is impleme...
Hello EveryoneI have requirement to add link on the field workspace when we click on it, should open article.Just same like priority field in incident form. as we know when we click on priority field it will open kb article in another tab.Please sugg...
Hi All, In workflow I'm not getting Json Parse below integration. Please let me know why that is not appear the below Rest. Please find attached document for your reference.
Hi all, I would like to create a Scoped Application on my PDI and Publish it to ServiceNow Store. Please advise Thank you
I am trying to convert the image into base 64 encoded string, can anyone help me in this.
Hi @Abhishek_Thakur , I have gone through with your multiple post, seems you are a dedicated enthusiast. Can you please help me to understand about the UI policy as I am new in the era of ServiceNow.
Hello developers, I'm not sure if this is the correct forum to ask this question but I wanted to know how can we deactivate a pop-up in the "Source-to-Pay" Workspace?Currently, OOTB, when an agent clicks on "New" to create a case, a pop-up displays a...
Hello all, I have the following script: if(input&&input.action=='addNonPUser') { var emailValid = 'true'; var isPpsUser = 'false'; data.errormsg = ''; var flag = ''; var email = input.nonUser.nonPUseremail.toLowerCase(); if(!email.ma...
Hi Community,We are facing an issue with Service Portal.There is a software catalog designed for requesting software assets.from the sc task form additional comments are working fine and getting added in the form. But additional comments are not gett...
Is there an inbuilt limitation for sending email attachments from an external email address? We have a requirement to do this but it is not working, the email is sent but not the attachment. I have checked that the attachments being sent are not too ...
On change request form in description field few questions should populate. Whenever user click on create change request then in description field below questions template should populate. So that users can easily fill those question instead of typing...
