Hi community, I’m having a url redirection issue after clicking the "OK" button when inserting an attachment. servicenow redirects me to the sys_attachment table instead of redirecting me to the current record. Does anyone know why this happens and h...
Hello guys! I am facing the issue described bellow:I have a requirement that is taking an HTML field from a series of CASE TASKS in ServiceNow and CAPTURE just a snippet of this data, using the SUBSTRING javascript function. Misteriously my custom ac...
To trigger Email notification by displaying all kb articles based upon catalog items when an requested item is closed
Hi Team, As I am new to SAM module, not sure what is the best way to remove unlicensed softwares from license workbench. My method which is not working : To remove software from License Workbench we are setting the related "cmdb_sam_sw_install" rec...
My RELEASE: Washington DC I logged in today to try to create the flows for my application, but the flow part seems to have been updated by servicenow, and I can't test or run any flows, it throws me to this screen where none of the options show anyth...
Next guys, I have a ticket application where: The user role creates the ticket and waits for the user to be removed support roles take the ticket created by the user, and can change the queue or write it off the manager role observes everything and h...
Hi, I have a notification that is triggered when an event is fired.What is the table that stores the events?
Hi Connection, Counter of Knowledge Base articles in ServiceNow does not work as expected, The View Count on the Knowledge Article is getting reset to zero after we republish, Is there a way to stop it from resetting and show the static count. Knowle...
Dear Community,I've encountered an issue with a list field in ServiceNow that I'm hoping someone can shed some light on. The problem is that the field displays values inconsistently: some appear as links, while others as strings.Upon investigation, I...
I have this variable that should show me the u_phone_number records and after some research i found out this attribute that allows me to see what i want but unfortunately it didn't workref_auto_completer=AJAXTableCompleter,ref_ac_columns=u_phone_numb...
Hello Experts,can anyone direct what exactly to be installed for integrating sub module 'SAFe' with JIRA .We have installed SAFe in ServiceNow and want to integrate with JIRA and as per below linkServiceNow Store it needs 'Agile Development ' pluginT...
Hi All, I've got a requirement from biz to implement a feature in the service now agent mobile app - Click an applet and it should showcase an OTP. For example: let's consider user clicks an applet named "OTP" and gets to see the current timestamp ...
How to enable edit button on 'Attached Knowledge' related list ?Please help Thanks
Hi experts,We have multiple record producers 'A' and 'B' with variable 'Employee'.When we translated 'Employee' of 'A' to Chinese language in 'Question' table. It is also affecting the variable 'Employee' on 'B' record producer.Is it the limitation ...
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