How can we add work notes when change is copied using Copy change Ui action.Did any one have implemented it or have any community post that can help me modifying this script to add work notes. Thanks Copy Change ui action script :function OnCopyCha...
I have a transform map that takes an excel table and transforms it into an occurrence in a table. This table has the field open by. And this field is always filled in as system in ocurrences that were created by import from Excel. I want this field t...
Hello ,After upgrade in the reference field we are getting sysid, we are using default value as javascript:gs.getUserId(); how can we fix this. Can anyone help on this. Thanks,Phanita
Dear Service Portal Developers, An interesting solution has been found in order to control <script></script> section in BODY HTML of any widget using the model (Server Side section). A typical requirement was presented to me in past week , they a Cha...
Can someone help here Their is a field "source data" in the discovered tem table which contains "assessed _for_Vulnerabilites" :false in JSON value need to replace it with assessed _for_Vulnerabilites" :true
Apologies for the long subject line I'm currently building out the Mobile Agent app 90% from scratch as the OOTB pieces don't align with our organization's requirements. The UI Builder is a fantastic tool, though at times it feels that it should have...
I have a customer who is trying to connect Power Automate to ServiceNow to come up with a new flow that creates a service request. The customer is attempting to do this via webhook. Looking for some guidance on how they can best achieve this, or if t...
Hello, I have a JDBC data source and I'd like to use Robust transforms to produce multiple target records from a single row in the staging table.In the import set table a field may contain a comma-separated values and if that is the case I'd like mul...
Is there a way to convert a condition value into a more readable condition label? Two examples... Convert: state!=8 To: State != Canceled or State is not Canceled Convert: opened_atONToday@javascript:gs.beginningOfToday()@javascript:gs...
I have a requirement in Application Services with operational status field without operational status value then it should not create any tasks and if there is a existed task it should auto closed to cancelled with proper note " application service o...
Hi, I have a requirement that checks the PRB first reported by has an existing Outage then create a new link for the PRB record. This is my BR that works fine however, it keeps on creating a link even though a Task-Outage link has been made already. ...
Hello, Can we use 1 flow for multiple catalog items? If yes, can you through some light on how to use it? I have 100s of software catalog items and we want to use only one flow for approval purpose. i don't want to create 100s of flows by creating 1 ...
Hello! Looking to add a related list to Users to show what RITMs they've requested. Creating the Relationship and adding it to users is easy enough. But it looks like I need to add "Query with" in the relationship, otherwise it just shows all RITMs i...
Hi folks, I notice that in the HR Agent Workspace, the Home tab and the browser tab displaying a record number are associated with different table and scope. When I open the workspace, it shows 'Home,' but it changes to a record number after the page...
I have a catalog item integrated with a scripted REST API, following guidance from a community post @Ankur Bawiskar . The test integration functions as expected, and REQ and RITM tickets are created successfully. However, the issue arises as referenc...
