HelloCurrently, in the related list of RITM, related change records are displayed. When I open the change the records, the corresponding RITM should be displayed in the change record's related list. For that, I have configured a BR:Table: change_requ...
Hi Experts, I've a common flow attached to multiple catalogue items for a complex requirement. If multiple catalogue items are requested simultaneously , messes up the end result , i want only one flow instance should get triggered at a time and re...
HiHow can i use stop processing in script part.
Hi All,I have created job title field on catalog item form, When requested for is selected then that requested for job title should be autopopulate on job title field.Could you please help me on this to get proper answer. Thanks
Hi,We have a related link to attach KB article to an incident. Whenever I am attaching any Kb article through that related link, whole content of that particular KB article is getting copied in the additional comments of the incident.The requirement ...
Hi Team , We are working on email integration to create incidents from received email. For the emails that we received at ServiceNow end, we are exploring the possibility of enforcing DMARC policy. Does anyone know if this is possible scenario? Or e...
Hi All, We have installed the "@azure/msal-browser" package within the ServiceNow custom component and tried to run it locally, but it is throwing the below error. We want use the SilentToken method in the package to grab the SSO token. Can someone p...
I have requirement, When a request is raised to remove a user from an approval group, if that user is the last member of the approval group. In that case i need to restrict the removal of the user by throwing an error that since the user is last memb...
Hello! Is it possible to add to an email body the currently logged user's name and location? For example, Dear caller.first name, Incident Number: xxxxShort Description: xxxxPriority: xxxx Thank you. Currently logged user's nameCurrently logged use...
Dear All, Need your advise, I have created a custom application in Dev using the Application Studio. This is my first time to use it, as I understand, once your done with the custom application you need to publish it in My Repository for it to become...
How to Adjust ACLs to allow only users in the SN_Demand Admins group to see/or modify the Demand Parent field.Ensure that, at a minumum, only those users in the SN_Demand Admins group can modify the new field.It would be best if the field was hidden ...
Hello Every one, I have approval group been using in workflow. I configured group sys_id in sys_properties. It is working fine in dev instance.When i move the changes to test environmnet sys_id is moved and i export the group from dev and imported to...
Hello I need to create a new view that only contains certain fields from the change request and a UI action button to call the export to pdf script. So that when I select the UI action button, I am able to download a generated a PDF that contains onl...
I want update Substate value in Bulk as SLA's are getting pause on Substate value. Can we add Substate option over form
I have created search sources for business application table to search it in global search. It is working fine in dev instance but not working test instance even though i have moved same changed whatever i made in dev instance. Can anyone please give...
