Hi All,I am trying to set a default sort order for a table, which has to override last sorted column by any user. Ideally service now remembers the last sorted column by users and display the list as per his last setting when he logins back. I want t...
I want to be able to include an additional where clause based on a condition, so I tried something like thisvar gq = new global.GlideQuery('sys_user').limit(10).where('active', true); if (role_required==true) gq.where(new global.GlideQuery().where('...
I want to start using ServiceNow Test Management 2.0 for my UAT manual tests during client deployment. We have a number of tests existing that we would need to be imported to Test Management Tests, with their steps. Also, not all of our clients test...
I have a requirement to send photos from live_profile table to external system. Using Rest API Explorer I tried to create REST API on live_profile table but in the response there is no value setting in the photo.I also tried to build api url on sys_u...
Hi All, On insertion of a new case on "sn_customerservice_case" table, a notification will be triggered, but this is not working from past 4 days. We even tried creating a new notification but it is also not triggering. This issue is only on case tab...
What database is servicenow using in backend?
I don't have access to the rest API and am currently running into 2 errors when retrieving records with the JSONv2 web service:Maximum Execution Time exceededor10,000 record row limit (glide.processor.json.row_limit)Based on the documentation I can l...
Hi everybody,I'm attempting to use a fix script to call a REST API in order to copy data from instance 1 to instance 2. I have the following script, however, it removes data from instance 1 instead. What could possibly have gone wrong?**export XML et...
Ive tried using this script and the priority never changes. Ive only been able to set them when priority lookup on dl_definition.list table is inactive. Any help is appreciated gr.impact.setDisplayValue = "2 - Medium";gr.urgency.setDisplayValue = ...
I have deleted the work note record from journal entery table and audit tabl;e also, but the work note is still there in the incident ticket. please sugest how can i delete that and please do not provide any url as on internal i am getting confused
Hello developers, I know this question has been asked several times and I researched each different way but I haven't had any luck. The backstory is that I'm building out a catalog item and once its submitted it goes through a workflow using flow des...
hi all I need to locate the table where these fields are stored
I saw a few posts on Twitter that store apps can now be made available to a PDI. Is there any documentation on how a vendor can do this? I have a store app that is not working properly in our instances and have been troubleshooting the issue with t...
Hi. I'm trying to bring across a set of business rules and I'm getting the below message for all the rules when I preview the set 'Could not find a record in sys_script for column sys_overrides referenced in this update' Could anyone advise what this...
I have a special us case that seems so simple but not exactly sure why its proven difficult. I simply need to add sent emails to my activities, but having a hard time figuring this one out I have selected the filter activity to configure the availabl...
