Hi All, I am wondering if I am missing something but I am trying to add the existing "View Workbench" button that you get on an Incident within the Default view to the Service Operations Workspace. I does appear in the CSM Workspace but not in the ot...
We are not able to find the source from where company field is getting auto populated with some value mostly current logged in user's company. can anyone please suggest where can be checked. We have checked client scripts, Business Rules, dictionary ...
Hello Everyone,I am currently embarking on a journey to dive into ServiceNow UI development as an intern at a ServiceNow partner. While I bring experience in frontend development with React.js, I'm new to the specifics of UI development within the Se...
Hi Team I had created the record producer form with priority and urgency etc. When ever priority of the record producer selected high I don't want to submit the record. As when I click on the submit the button it should restrict the submit action.Tha...
Greetings, I have a tabular report. Just wondering... is there a way to do the following 2 things.... 1. Change the column header for a given column? (e.g. a sc_task table report, it says "Assignment Group", I would call it "Working Group". 2. Alia...
I am trying to use GlideModal in a list UI action to display a window with one field. The field will have multiple options, and multiple options can be selected. The idea is that the user can select multiple values to apply to one or more configurati...
I have a custom scoped application that inherits from the incident table. There are global business rules that change the state based on the field incident.state and I would like to override these business rules. I don't have access to disable or mod...
Hi Team ,I just want to include the short description in subject but for request table its not working we have to take it from ritm or sctask table but i am not sure how to do that so can anyone tell me how to do that .i have attached some screenshot...
I need to customize questions in teams.after starting bot , it need to ask whether I need to create incident or request.
I have location filed in form.When I am changing the location field it should check if that location has group in cmn_location table.if it has a group then I should get popup message like do not submit request.How to do this. I tried this but it is n...
Hi,I have a service catalog which has multiple levels of categories and sub-categories. The end user will drill down the tree, and then order the item/service. The OOB breadcrumb widget does not provide the full navigation. Do you have any ideas on h...
Hi everyone, I am trying to follow the steps defined in product documentation on how to create a Service Credits from Incident or Outage. Per the steps below, I need to select the record and click on the 'overflow' icon and select the Create Service ...
Hi Team, I am trying to create a variable which should accept only email. How can i achieve this without writing an acl? BR,AtchutRam
Hi all, I am unable to capture the changes made in the related lists fields in the activities tab for Software entitlement(alm_license) table. I have attached the screenshot of the example record. In that record, the changes made in the green rectang...
Could anyone tell me how to add "Category" for my Idea list to see Idea's Category. Many thanks in advance.
