Hi, i have a requirement where if a catalog item has a variable called short description it should display this instead of the item name on the portal.i got it working partially , its only not displaying one 1 part: My other question is, the script i...
Hello, I have 3 client scripts (sys_script_client) with type as 'onLoad' for cmdb_ci-service_now table. Out of these 3, 1 is not getting executed intermittently meaning sometimes it executes but sometimes it does not. When I checked console (from De...
Is it possible to make a field mandatory and read only in the form ? If yes what is the use ?
I've got the following UI policy for a catalogue item that is used to update the value of a certain field when the conditions are met: The script of the UI Policy is: However, what I'm finding is that if I go onto my catalogue item and trigger the U...
I need for the linked RITM to be set to 'Pending' when any of the associated SCTasks are set to 'Pending' When none of the associated SCTasks are pending, the RITM needs to move back to 'Work in Progress' Can anyone help please? Thanks!
Can anyone help me @Ankur Bawiskar @Pradeep Sharma @Allen Andreas @hvrdhn88 in getting the ServiceNow Rest API Base URL's for following -As the 3rd party tool team is asking the information for integration the tool with ServiceNow. SNOW01: Get approv...
Need to add attachment in user profile page in service portal. Where the attachment should be displayed in users profile.
Hi,There are 2 field on INC form, 1 solution, 2. Resolution Notes(Mandatory)I am confused how to configure below scenario, If solution is empty and Resolution Notes is updated, I want to set solution = Resolution Notes.If solution is not empty and Re...
I have a product that I am writing that uses a before BR and then forwards current object to an SI. In that SI, I use GlideFilter.checkRecord(current, "stateVALCHANGES^EQ", true)The goal is to, if the field 'state' changes, do something.If the record...
Hi Community, I have a script that is populating a HTML link into a field type of URL. The script and link are working perfectly but since the full URL in the link column takes up a good portion of list view screen, I'm trying to figure out if it ...
Hello everyone, we have several portals on the same system (csm, isp, etc), and most of them have different login page and also different login widgets, since the portals are using different authentication providers. Our customers can access the inst...
I have a hard time believing in order to use the AD v2 Spoke you need a service account with Account Operator. My Security team is grilling me over this one. If you give the appropriate granular permissions in AD to for instance - add users to a sing...
Requesting your help to trouble shoot my code.1. here is the json sample request body I got from the client{"entityType": "ASSET","update": [{"entityId": "123456","fields": {"item": [{"name": "Asset Status","value": "Received"},{"name": "Total Cost",...
Hello All, We have a requirement as bellow1. We will be receiving data (couple of fields) in JSON format2. Receive response from Rest API3. When ever we receive data populate table in Servicenow.Implementation plan :1. Create an API to receive the da...
