Hi all I am looking for a way to remove the data on the PDF report export when I select export PDF. I did like to remove some specific information on the report. For example, if I am on the incident form and I open the form and select the hamburger ...
I have a scenario, where technicians upload images for end users within Work Order Tasks using a custom field of type "Additional Comments (Customer Visible) Translated HTML". These images are essential for communication and documentation purposes. N...
Hello everyone, I created a flow to send a REST message to an API, requesting some records and inserting them into a staging table.When I run the workflow, the actions that send the request begin processing, and after 5 to 10 minutes, it generates th...
Has anyone figured out how to change the URL without reloading the page? I would like to alter the URL so that my users can send it out and it will pre-populate widget information. Problem is that it reloads. I have tried to figure out how to use ngR...
Hello all,I want to forward servicenow syslogs to filebeat, not for any particular incident, I want to forward all logs, but I'm unable to find any reference or guide for this use-case. Anyone has any idea about the initial steps to be carried out on...
Hi Team , We have requirement that for particular catalog items we have to setup SLA's and Based on Type of request SLA has to be attach . How to configure SLA based on type of request Variable . Here I can able to bring catalog item , but how sho...
Hi All,I have a requirement to add sub categories in Knowledge Management on Service Portal.Once user logged in to Service Portal, Click on Knowledge Management Icon it needs to showcase the list of Knowledge articles. which was added on each categor...
Portuguese in this module's step bar. How can I change them?
hi everyone, I have a catolog item in which the duration time difference is calculated and populated when start and end date are picked up. I need a catalog client scripts, I have attached the screen to give you an idea what I need exactly. Thanks
I have a scoped app with 2 date fields and an integer field on a form. I would like to find the difference between these 2 dates and populate the integer field with the difference which would be in days. Looks like I cannot use glidedatetime because...
Hello experts,I want to approve approval from notification.when the approver clicks on the approve link it should approve the approval.when the approval clicks on the reject link approval should be rejected.How can achieve this please guide methank y...
Hi there - We have a business requirement to create a Planned Change with defined Change Tasks as a template. I see the Pre-Approved option to add tasks but not for a Planned change. Is this possible? Would appreciate some help/guidance on this.
In my user table, I have created a section called 'Additional details', In that section I have 5 fields in it, I need to hide 2 of those 5 fields using client script. Can anyone help me on this.
Hello All, we are in our prelim ServiceNow setup where in we are restructuring our Knowledge bases.We do not want the OOB Knowledge Bases and want to create our own knowledge bases and have Security , ITSM , network as category under it .What setting...
