Hi,Of course, if the condition is only executed in the script, then the first line of code containing the IF condition will be always executed each time, but is that really a performance penalty for the business registry?.-----Lets say i use the Cond...
Hi Connections, Good Day! I'm looking for a design document for Snow Integration with Microsoft Sentinel for Security Incident Management, any draft design document or draft or any integration process (steps) document. We have to start this new integ...
Hello All,I have a requirement to set landing page to " CSM/FSM workspace" for users who have sn_customerservice_agent, sn_customerservice.consumer_agent. Currently when I create a user with these two roles assigned and If i impersonate that user the...
Hi Team,Is there a way to make 'Add to Time Sheet' only available for the current month not for any previous months. Users should not be able to add a time sheet for any previous months in Time Sheet Portal using 'Add to Time Sheet'.Please help me t...
Hi Team, I have created one widget which i'm mapping to standard ticket tab config.in that widget, i need to display the "current case number"in html link.like <p><a href="https://xyz.com(guid='',reference_number='<case_number>')" target="_blank">Pro...
Hi,Im trying to create UI Action Form button on the incident table in Service Operation Workspace that on click will redirect the user to desired url (e.g www.google.com). How can I achieve that?
Hi Everyone, We came across a question with respect to utilizing IRE with Vulnerability Response. Basically, as per my understanding, if the IRE (Identification and Reconciliation Engine) is active and CMDB CI Class model plugin is installed then Vul...
When I tried to move the local update set to the remote update set I got 'Could not find a record in sys_report for column report_id referenced in this update' error on the dashboard, how can I solve this?
I have created Single line text in service catalog, and I have table 'trusted domain whitelisting".Details as per below Single line Text variable (u_domain_name)table name = u_trusted_domain_whitelistingTable Column 1 = u_active (True/False)Table Col...
Hi, i have a requirement where if a catalog item has a variable called short description it should display this instead of the item name on the portal.i got it working partially , its only not displaying one 1 part: My other question is, the script i...
Hello, I have 3 client scripts (sys_script_client) with type as 'onLoad' for cmdb_ci-service_now table. Out of these 3, 1 is not getting executed intermittently meaning sometimes it executes but sometimes it does not. When I checked console (from De...
Is it possible to make a field mandatory and read only in the form ? If yes what is the use ?
I've got the following UI policy for a catalogue item that is used to update the value of a certain field when the conditions are met: The script of the UI Policy is: However, what I'm finding is that if I go onto my catalogue item and trigger the U...
I need for the linked RITM to be set to 'Pending' when any of the associated SCTasks are set to 'Pending' When none of the associated SCTasks are pending, the RITM needs to move back to 'Work in Progress' Can anyone help please? Thanks!
