Is it possible to make a property read-only on the "Email Properties" page?

Hi All,Is it possible to make a property read-only on the "Email Properties" page?I want to make "Send all email to this test email address (non-production testing)" This property highlighted in the screenshot should be read-only Note: When I updated...

Search broken in Menu

Hi All, My team mate changed some setting in servicenow and the "All" option is broken in Menu. Please refer to the snapshot. I am not able to filter out anything in the All section in the menu bar. Could you please let me know where are the settings...

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Update method not working in Scheduled Job

I have a scheduled job written as -(function(){    var appSer=new GlideRecord('cmdb_ci_app_server');    appSer.addEncodedQuery('sys_idISNOTEMPTY');    appSer.query();    while(appSer.next()){    gs.log("sj run");    //var sysId =appSer.sys_id;    var...

How to set logged in user as default value in interactive filter

Hi Everyone,I want to populate the logged in user name in default value of interactive filter, how can we achieve this?below is screenshot

Send notification with the comment from approval

Hi I need when the approver rejected.what he send in the comment will send notification to the user that  open change request  

Virtual Agent topic

Hi all,         At present the topic related to "Submit the request" is deprecated.          Whether any new upgrade or release is available.            Oresle which is the best practice to use the topic which is similar to Submit the request. Regard...

Need to fetch date from XML

Hello Team , I have below type fetch request body on Rest integration. <m:properties><d:personIdExternal>451091</d:personIdExternal><d:userId>451091</d:userId><d:hiringNotCompleted m:type="Edm.Boolean">false</d:hiringNotCompleted><d:isECRecord m:type...

GlideRecordSecure updating the sys_created_on field empty

Hi,   When using GlideRecordSecure in updating any table in servicenow, sys_created_on field is being empty It should not happen as its OOTB field. When using GlideRecord it never happen   var table = 'x_mile'; var query = "sys_id=215fd925f703b154a2f...

Script for Default value while creting a column

We have 2 defect related list in the project , one is parent-> Defect(v1), and other one is org sys ID-> Defect(v2) .Suppose I am creating record under the v1 , dp column default values is 1 and creating  defect recrod under the v2 ,the defauld value...

How to change field column on portal page

Hello, How to change field on Service Portal page (Widget Simple List)Thank you,    

Restrict - System generated comments in ritm

Hi Team , When ever a new comment were added into the RITM , Then there will be notification is  trigger to the user .        perview of the email   logs For every one hour notification is triggering   Notification    The ' System generated comments ...