Hi Team, Can anyone please help me with the below requirement?The Approval for Knowledge Article has no information or link. So, we need to add a native view link so the approver can easily review or approve without too many clicks. Please see the at...
Hello all,I have a requirement to add additional comments to multiple incident via fix script. Below is my fix script but when I run the script, comments was not added to all the incident. Please assist on what I am doing wrong why the comment are no...
Hi ,I've two script includes and I want to use these script includes in single reference qualifier.kindly help me out with a solution/work around for this.
Hi , I have a requirement to:1.Create a on behalf reference field 2.Show all the employees that report to logined user as dropdown.I have created a reference field and trying to use a reference qualifier to display list of employee :Its not giving on...
Hello All, I have enrolled for the CAD program, and im practicing the loaner request app by using the eBook and recorded video. i have created the Application, table and table is linked to the task table. but in the studio under the application explo...
I know how to request a PDI instance in the 「https://developer.servicenow.com/dev.do」site.but how do I request a standard instance for a development team/orgnization.should I buy it somewhere.can anyone help me.
When i am creating the ticket using rest integration . I am able to create the ticket in other service now instance but i am getting the incident tickets are created with all fields except two fields work notes & sub category .below is the code i h...
Hi All, We have got a requirement on Platform Security hardening where customer is asking for Use Case.Can someone help me with Use Case?Any implementation in your project will also work, which help customer in long run. Regards,Amit
Hello, I would like to use "Report Field Aliases" and "Report Value Aliases" for my reports, but I'm not able to activate the sys_properties glide.report.enable_alias_config even with security_admin activated. Can you tell me why?
Hi,I want to remove the response template icon from worksapceI deactivated the response template in the action assignment tablebut I still can see the icon, how can I remove it from workspace ?
Hi ,Need to create an incident with attachment in it when a SLA is triggered and the report is sent to particular group using FLOWDESIGNER. Here we need to use trigger we cannot use use inbound email. Any help.
Hi All,We have a requirement to make the default tab as 'Details tab of the HR ticket'. Currently While loading the Agent workspace, it is displaying the Details tab, At a glance and the comments& worknotes section as in the screenshot.We need to rem...
I am trying to do a get call to retrieve the latest 10 records in a incident table.
Hi Every one, I want to add Info message on the now agent app form, as in the below screen shot.after clicking the plus button the start work link button form can open, after clicking the start work link, the Create and start assignment form can ope...
