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Resolved! Error in Incident form while applying UI policy

Hi Team, We have an assignment where we have to auto populate the assignment group as per the service offering select by users but there is catch where we have to auto populate a default assignment group(for example : level 1) where the service Offer...

Abhi_007 by Kilo Guru
  • 864 Views
  • 13 replies
  • 1 helpfuls

Resolved! UI Builder calendar events

Hello,   I am trying to configure the UI calendar and I don't know how to make the "events" include change requests.   I would like it show all change tasks in the events section. Is this possible?   Any help would be much appreciated.

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Form Page is missing from PDI

HiI am unable to display any records from any tables because the 'form' page itself is not available in PDI.So id=form&table=incident always results in a 404.Also when setting up a simple list widget the list page and behaviour dropdowns do not conta...

AsifM by Tera Contributor
  • 367 Views
  • 3 replies
  • 0 helpfuls

Cab Calendar in CAB Workbench

Hello all,I Convert the workbench from LTR to RTL, so also the days in the workbench has converted.my problem is that the system is not showing the cab meeting in the right day. I will attach photo for more details as can you see in the photo, the da...

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managing oAuth client secret expiry

Hi, We have a few integrations where the oAuth client secret needs to be changed on a regular basis (e.g. some every 6 months, another is every 12 months).  There does not appear to be a ServiceNow provided method to manage thisIs anyone aware of Ser...

stevemac by Tera Guru
  • 2917 Views
  • 2 replies
  • 0 helpfuls

Resolved! Unable to save field value using a script in UI Action

I am working on a UI action that when clicked, changes the state field to pending approval. I can see the field value update when I click the UI Action however it doesn't save the value.This is what I have for the UI Action:Name: Open Data CallAction...

Community Alums by Community Alums  
  • 2426 Views
  • 9 replies
  • 1 helpfuls

How to edit STRY pop up

In Agile Board, when in the current sprint and you select a story, a pop-up appears with the ability to label, assign, add attachments, and checklist. I am trying to find a way to auto-add check-list items as we will always have a core set of items. 

Leslie2 by Tera Contributor
  • 471 Views
  • 2 replies
  • 0 helpfuls

Resolved! Configure Activity Log

A a service desk , i want to log history of change in fields in incident form's activity log so that i can checked activity logs when these fields are changed. How can i achieve this in servicenow?

harver31 by Tera Contributor
  • 3350 Views
  • 2 replies
  • 2 helpfuls