In my developer instance (Vancouver patch 2 hotfix 1), I see some odd behavior regarding cascade deletes. If I delete a record (the top record) which has related records set up for cascade delete, the record and it's related records are 'deleted'. Al...
Hello Experts,my requirement is i want to add assigned to in list view on MIM page.Under child incidents Please refer attached screenshot i did marked in yellow color where i need to add assigned to Best Regards,Nani
I have wrote this UI macro script to display a button next to a field called External reference field, the purpose of this button is when you click on it, it opens a new page (external website) there is new requirement which is:this UI macro button ...
Hi all,is it possible to move welcome message to right side? we have a requirement to make it right side of the screen
Hi Dev's.I am working on a requirement were I have to capture an email from a specific email id via inbound action and then create an RITM with 1 associated TASK.Field values will be captured from email body and both RITM & TASK fields should have sa...
How to export records in Csv and Store that CSV in Zip File and that zip file need to send through mail to user if the record rows exceed certain limit.
Hi all,I have deleted a widget through using Service Portal Page designer using Trash icon. Now I cannot find it in widget list. How do I restore it now? Thanks
Hi Teami have created a catalog item, My Requirement is , once user Name is selected . email filed should be fill automatically of that persons manager i used the catalog client script but it is not working , pls find the attached images Regardskha...
We have a custom Reassign case UI action in workspace. After upgrading to Utah, there is an extra close button came up at the footer of the modal. First it was not there in the Tokyo version. We have used g_modal.showframe method in the workspace cli...
Hi, I have a question reagarding viewing approvals in an application built in App Engine Studio using EVAM. In our platform users are assigned approvals for different record types. If we have a scenario where a snc_internal user is assigned eg. an a...
Hello everyone,I am fairly new to the bootstrap space and the whole service portal stuff. One of the requirement is to create a custom widget called 'My Assets' similar to 'My Request' & 'My Approval'. This custom widget should list all the assets as...
I want to have View in Filter List Control in Related List ! How to do this ! please someone help me ! Thank you so much
Hi Team,How can I identify that the agents didn't accept the interaction at the auto-assignment time? They missed the ticket.Which filter should I use to pull the report?Please help me with this.Thank you#servicenow community
Hello,I've configured an Engagement Messenger where it's features are working as intended except for Knowledge Articles.The Knowledge Articles are appearing to Authenticated Users, but not to Unauthenticated ones. Things I've tried -1. I've added the...
