Im trying to redirect the user to the portal homepage when he click's the button that is on this widget:(I tried some thinks but it never seems to work ...)HTML: <div class="panel panel-default"> <div class="panel-heading">Actions</div> <div class=...
Hi.I created a "u_Assigned to (TLAgent)" field in the Change Request table with the following content:・Label：u_Assigned to (TLAgent)・Value：u_assigned_to_tl_agent・Type: List・Read Only: True "u_Assigned to (TLAgent)" field is automatically set, Created...
I am trying to trigger a notification when an Event is fired through Schedule Job. Schedule Job - I selected "Automatically run a script of your choosing" as attached.Script - var ownerInactive = new GlideRecord('sn_grc_profile');ownerInactive.addEnc...
Hello All, We have a Requirement where we want to assign multiple tickets to an Assignment Group in ServiceNow and on assigning the "Assigned To" field should clear.We have the same functionality in Incident Default view and we have tried replicating...
There is a list of incidents which are in Closed state. We are in a situation to change the assignment group of all those incidents without changing any group. But right now when we try to change the group for those closed incidents, the state is als...
Dear Team, I am stuck in the requirement, where I have a Catalog Item (Access Change Request) and want to trigger a notification email to some users based on the condition that when in this catalog item, a checkbox variable 'SAP Real Estate' is TRUE ...
Hi,Newbie question here, probably. I can't make the navigation sidebar appear, working on the UI Builder on a Workspace app shell. It should work with a simple configuration, reading here:https://docs.servicenow.com/bundle/rome-application-developmen...
Assignment Group was not showing assignment groups list when we click magnifier glass in Agent Workspace In HR Agent Workspace it was populating automatically when we click on magnifier glass of assigned group. Do we need to configure any where ?
Hi Team ,am using the client script in UI action and trying to submit the for after filling the data ,but form is not saved or submitted function getDetails() { var v_displayRef = g_form.getReference('display_name'); var referencedSysId = g_f...
Hello guys, what's the difference between the role admin and the role user_admin ?
I want to send the reminder email to the user if user has not filled the survey till 3rd day of incident resolution. I have already created the reminder notification and event but not sure in phow to write schdule job on it as not sure in which table...
Guys, what am I doing wrong here?On the incident form, I defined a new field, which is a REFERENCE to another field, as follows: But it's not showing up as a "Dropdown". It's showing up as a Lookup Dialog. There is a magnifying glass icon, and cli...
When using the CI dependency view, how would you view the relationship between one CI and another CI? A. Click down arrow, view relationshipB. Hover on connection lineC. Click on the plus to expand clusterD. Right click > view relationship which o...
Hi, I am trying to import the data into "samp_sw_subscription" table. So I have created transform map and data is being imported into the table but record is not getting saved or updated. Whenever we open the record individually which is inserted we ...
Hi All,I have a table (not extending any table). For the custom table I created a new View and associated it with admin role. And I switch my form with new View. Now when I want my default view , I ma not getting the option in the right click. Mo...