Hi Team, I'm writing an ACL and had to use GlideRecord, I have read that it is not a best practice to use GR inthe ACL scripts, but I'm not sure how to handle this scenario. Can some one please guide? answer = false; var assignmentGroups; var groupAr...
I'm encountering an issue with our business instance where a specific keyword cannot be searched for in our Knowledge search. The article can be found with other keywords and can be found by kb#, but the word "problem" returns no results and "problem...
What is the timezone and date/time format and field type of start_date_time field in the cmn_schedule_span table?The time format seems to be a ISO format, but few values show 'Z' in the end while few records don't. The time zone of my instance is MDT...
When we have a 'File Attachment' type field in a table, and we attach a file in that table's form for that field; where are the attachments saved? As in, in which table are the field's attachment records saved?
I have a custom reference field "Choose your demand" on task table which refers to dmn_demand table. Now, once I have selected a demand record in field "Choose your demand", Option 01: I don't want already selected records to be showing up in magnify...
Hello Guys, I am trying to create an entry in "cmn_schedule_span" table through script. But I am facing issue with the start date and end date . The dates are not getting properly populated (may be some issue with time zone), also all day is not ...
Hi, I have the variable 'computer name' of type string in my 'create incident' record producer. I have the field 'u_computer_name' of type string on sys_user table. How can I set the default value of this variable inside the record producer to be lik...
Hi all,In which environment is a group created?
Hi can anyone help with simple logic for flow designer for 3 select box variable catalog item. 1. 3 check box variable are there based on chosen box we need sctask for each.2. Into talk there will be 7 combinations.a)All are chosen-1 requestsb)each c...
I have a task to calculate the time from a user assigned to the interaction till the time the state of interaction is closed complete. Can anyone help me with the script, please?
Hello Community, Any assistance would be appreciated. I need to post data coming from variables fields from an Order Guide, to an attribute on the REQ/RITM/SCTASK record form.The variables are "hardware_delivery_date" or "hardware_delivery_date_urgen...
Hello all,I've searched all over for an answer for this question. I don't think it is possible.I have found the dashboard overview component. The documenation I have found for that component doesn't seem to match the configuration choices I have in m...
Hello, I have a reference field on the RITM u_portfolio as well the field is found in the variables. What I need is when someone submits a request that I can pull the variable and set the portfolio RITM field. multiple requests and workflows will nee...
I have sprints and stories created through agile boards in dev instance. That instance is about to be Cloned Post clone would need all the stories againI do not see a way to capture them to update sets and even if i export to xml every story there is...
I have the following onChange catalog client script to show info: For 'Here' I would like to add a hyper link. How can i do that?
