Hello, i am work in a API to get Certificates and creates then in Servicenow, all fields i get in the return of API but i dont have the Fingerprint or the Fingerprint algorithm, i dont have experiencie with this and now i am confuse, how i get the fi...
I am an admin. I used to be able to open a MID Server Script file, make code changes and then save off the changes. We are currently on Vancouver. When I open up a MID Server Script, I am able to make changes. When I click on either Update or Sav...
Hi Everyone,My use case is"I want to create a confirm popup box and once ok is clicked, it should call gs.eventqueue"Please do let me know the best solution which includes GLideAjax from client script call scriptinclude and then in script include fun...
Hello Community, I want to start learning GRC (Goverence, Risk and Compliance).Can anybody guide me about the learning path for this right from the basics and where can I learn it?If there anything is available for free on Now Learning or Youtube it ...
Hi,I am trying to use record producer on sys_user table to update fields like email/dob etc. But the record producer that I have created is not updating properly. Instead its creating a new record. Used this 'current.setAbortAction(true)' but this is...
Hi! setJournalEntry allows us to define author as a second parameter, but that doesn't seem to update sys_journal_field record, and getJournalEntry returns the actual user who did an update.Does anybody know if it is possible to get to the value I se...
Hello There, Greetings!!! Let's say we have developed a scoped application in ServiceNow. We got to do some fixes and enhancements on it. Then how the changes are made, how the changes are captured and moved to Production. Should process be like (Whe...
Hello Community,We recently integrated service now with Science Logic monitoring tool for incidents. This integration is re opening the resolved tickets if the alert is repeated. We have set the correlation ID as 5. Can we prevent this from happening...
When one Subflow (a Flow Designer or Process Automation object) calls another Subflow, and that called Subflow has outputs, the called Subflow's outputs should show up as Data Pills in the step of the calling Subflow. But I have a case where that is ...
Have a client script and script include as below. Client script passes the sys_id parameter to script include incident times array (incTimesArray). Inside the script include function, reading fields created, updated times and return values as JSON. ...
Update target with a null value if the source is null from transform map with out using 'Copy Empty Fields' I have used below script but it is not working, could I get some help here pleaseanswer = (function transformEntry(source,target) {//var gdt =...
Steps:Lookup Hardware Records (I can see in Flow Test the correct SYS ids are present)Update Multiple records (Works only if 1 record on form)In Flow test I can see a correct list of SYS ids for the multiple records. Any suggestions?
Hi everyone!Is there anyone here know how to make the "Email" visible in the form?? Whenever I click the " ... " it only shows "Toggle Template Bar" and "Tags" . Is there any way on how to include the "Email"? This is in our form : We need to show ...
Hi all, can anyone help with what sounds like a relatively easy ask, but is proving harder than it should be to implement. Has anyone created a report that allows the ability to display Requested Items with associated Approval records including the d...
We are using AI search in our portal. We have dedicated pages for knowledge and case information.However, when using the search bar and the AI search finds an exact match and we click on the record, it takes the user through to the record on the form...
