Hello party-people,I need to make a snapshot of a table for a customer. The table currently contains 400k+ records. The snapshot is triggered manually via the service portal. This starts a flow that collects all the records in the table and then goes...
The "status" field in mobile should have a value and now i cant change the field in the application . The supporter should be able to change the status to "pending". note after changing to "pending" the supporter must select the reason for pendingin ...
Hi Team, i am working on OMT module . Use case: we receive orders from third party system through rest services. common attribute is commercial order id. under each commercial order we will receive three orders via rest API. Two will be of one type ...
Hi All, In catalog item based on requested for some variables or visible false we have kepted the condition. but after raising we have observing the space in between the variabes. please let us know how we can modify with out space. please find the a...
Hi all,I have a client script that change a specific filed to mandatory. MY PROBLEM IS : the filed is in other application than global and the client script must be in global because it wont work in csm/fsm worksapce if it is on other application.so ...
Hello,I have the requirement to limit access on one of our service portals to only users who have user_class = "employee". User class is a field on the sys_user table. Does anyone have any advice on how to do this?Thanks !
Hi we did some small customization on service portal, the language translation is not working correct, if i pick German language in my profile, it translates some widget but not other(Attached screenshot) . order something, get help were working fine...
Hi Community, Hope you doing good, we are facing the issue on getting the manager from outlook email to inbound email action. here the requirement is when we got mail from outside of org we need to create general service request (i.e. catalog item re...
When a value is selected in a reference type item, I want to display another item of the record selected in the reference type item in a read-only string column. reference_column_a : Reference type itemreference_column_b: Display another item of the ...
Hi Community , I have urgent requirement on :1.I need Convert one free text field (e.g abc) to a drop down with some options.2.These dropdown/choices should be visible only for particular model category. ( e.g the drop down should be visible only ...
If you login to the Idea portal as a customer and you want to subscribe for an existing idea, you will get an error message as below . I am attaching the screenshot.Thank you in advance
Please let me know how to create the automated risk factors and how to copy the answers filled in asmt_metric questions to these factors. Which source table should be selected for this? Please see the video at the time stamp of 12:30 minutes to 12:50...
Hello!How can I populate the assignment group based on location? I have a variable (select box) that hold all locations, I want to auto assign the ticket to the assignment group based on the selected location. I am not sure what's the best way, is it...
Hello All, Requester who ever submitted the record and when ever open their record and tried send messages but they couldn't because field is not available to them. Is there a way to show that field for requesters? and even attachment icon is missin...
HI, I have a onsumit client script on a form, when a value of a field changes I need to check if the value is same as another field and if so, do a confirm popup. Can someone help with this please.
