Hi All,Cisco Common Service Platform Collector (CSPC) is an SNMP-based tool that discovers and collects information from the Cisco devices installed on the network.This integration would provide a mechanism for automatically discovering and populatin...
Hi all, I was wondering if there is a way to change the format of the data table that appears under reports / graphs when the 'Display data table' box is ticked. When looking at incidents resolved and grouping by resolved date, the oldest date appear...
Hi I have configured one email notification on Approval(sys_approval) table.for my notification content i need to include the request(custom request table) URL in my body of email notification. since it need to navigate to portal page. I have writte...
Hi,In OOTB Service Operations Workspace I can se that there is tabs navigation added. When user clicks a link it opens as a new tab. I'm analyzing ootb page but have no clue how was it implemented. I know how to add tabs to ui builder page but in thi...
We have a requirement where the user wants to report on the data which is not in ServiceNow. They are ready to share the data in flat file which can be imported into ServiceNow for reporting purposes. Do you think its wise to create tables for those ...
I want to make sure that attachments from a request item are visible on tasks.I know I can easily copy them to the tasks, but unnecessary duplication and synchronizing issues make this less desirable.I could display an info message with a link to any...
Hello Everyone,I need a small requirement on UI action.I need to display form button via UI action script or Client script if caller is in the given group. Although I create a new group.My script:- var callerValue = g_form.getValue('u_caller'); ...
It seems that everyone has the ability to add/delete relationships. I want to remove the ability to delete them from everyone, but the SN Admins. What I am talking about:When you open a CMDB CI and it has the CI Relations (Formatter) added to it. You...
Hello Everyone,while creating a UI action I faced an issue with auto generated button when condition is false.I want to select a caller if the caller is in 'openspace' group UI action button are visible but when I test it and run on other member it s...
Hi TeamI have set my brand primary, secondary, alternates color pallets. But buttons etc are taking some default color code. So found that we should modify the Component style section and select the color etc for button etc. But am unable to edit col...
I'm creating a "Link" category in our service portal, using content items with content type = external content. It give me the solution i want. But now i have a url where i need to replace %username% with the intialer from the user who logged in the ...
Hello, I want to set the due date which will be addition to 2 days of parent creation date and should come under and calculated business days, I have already defined the schedule, I am executing it with Flow designer.
Hello, We have an inbound action setup that performs a specific script whenever an email comes in with a specific subject and attachment filename. However, our auto-pulled sys_email records occasionally come in with our provider's typical "Your attac...
Question: I have a request form that was created for a Business group in ServiceNow, and in the request form the user cannot see the choices from the dropdown menu, as they did prior, but can enter the choices in the field. No changes have been done ...
Hi Everyone, Im trying to use flow designer to display and compute this data in a field using list collector. Unfortunately, only the 1st total actual cost is getting displayed. I tried to use this to total the sum but still not work. Any idea how ca...
