I have created a record producer and have a variable of type 'multiple choice' in it. The field is mandatory to fill in and it shouldn't select any choice by default (default value - n/a). But when I make the field as mandatory, the default value is ...
Ah, Servicenow! The go-to platform for all your enterprise needs. If you’re familiar with this powerhouse of a tool, then you know that it’s capable of doing some pretty impressive things. But did you know that it can also help you create a killer fo...
Hi Developers, I have a requirement, Where I need to add multiple services as child from (cmdb_ci_service_technical) table to Business Application(cmdb_ci_business_app) table.It can be done manually but I will have 500-700 records. Please suggest bes...
Hi, We have created few fields with choices Yes, No and N/A in change request form, so whenever the choice N/A is selected the comment fields should be visible and mandatory. can some one help me how to write one UI policy using script on all those f...
A request from members in my organization involves displaying the timezone in the date time fields on our forms. While I could just have the label be dynamically generated by the user's timezone, it would be easier to just go and have it in the field...
Hi All, I have tried writing in the label of the field but it is not showing up on the portal form but if I am giving help text in the hint box if it is appearing when I hover over the field on form.So In order to show the help text I have written th...
Hi Folks, I have a UI page report where I am exporting the report to excel. But the excel which is generated throws an error when opening saying - 'The file format and Extension dont match'. Any idea how to get rid of this error ? Below is the clien...
I want to track/export data of incidents which were routed to other assignment groups from my group "A".Please suggest
I've been inspecting how the @Mention works and based on transactions it's based on some API path "/api/now/form/mention/record/...".I created a before query BR in sys_user table to limit the users returned by the mention and it seems to work in most...
Hello all, I have three fields on the list view of a table "Shipment" in which the fields are, namely A, B, C.I have a requirement such that if there are any two or more records have the value of A and B and C as same, then that particular both recor...
Hello everyone. I struggle with creating a button in Employee Center Header. The button is supposed to:1. Be visible only if user has an ITIL or Admin role2. Be called "Backend" and send user to the NOWPlatform on click. I managed to create the butt...
Hi,Till Tokyo release we were using connect support and integrated with 3rd party Chat tool. We used to transfer chat from this tool to our ServiceNow instance using Queues under Connect support application.As per docs connect support is deprecated i...
Hi i need to hide/show one option on the multiple choice variable based on other field (the other field is department, so when the department field has Field Service in it the option should hide otherwise show other times), Below is the CS, but it do...
Hi All,I wanted to extract a Order Number(123456789) and save that text to a particular custom field.Example this- Order Number: 123456789Candidate Name: Albert TestProfile link: checkHelloFirst Advantage is conducting a background check.. I have wri...
Hi All, How can I add additional filters in knowledge portal page? I found those filters are present in Knowledge Search (kb_search). To add more fields as filters what all places do i need to modify? Thanks, Kumar
