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OOB SC Catalog item widget

Hello All,I am submitting a request from my employee center portal and i notice the Order Now button at right side of my catalog form. When I scroll the page down below to fill my catalog form my Order Now button widget(SC Catalog item-widget name) a...

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writeBase64 function of GlideSysAttachment class doesn't work

Try to use writeBase64 function of GlideSysAttachment class to save a binary file (base64 string) as an attachment of an sc_req_item record.I tried the following:var base64String = "...."var attachement = new GlideSysAttachment();var gr = new GlideRe...

yewu by Mega Contributor
  • 9465 Views
  • 9 replies
  • 21 helpfuls

Implement SSO with OAuth 2.0

Hello, Does anyone know how to implement SSO with OAuth2.0 in servicenow?I would like to when user enters ServiceNow portal with browser, is redirected to OAuth2.0 provider, user logs in to OAuth2.0 provider, OAuth2.0 provider redirects back to Servi...

carrizhao by Tera Contributor
  • 2362 Views
  • 2 replies
  • 0 helpfuls

How can you filter using a Journal field?

I have a journal field that I have added to my incident form.   It is a journal field so it writes the value right under the field once it is saved.   Another admin chose this field type and now I am being asked to report on this field.   I want to p...

clikable link at JIRA site from servicenow

I want a clickable link from SN to JIRA while creating issue in the comment section I am adding code on service now  in script include side  as -------------------------------------------------------------------------------------------------------var...

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fgh1 by Tera Contributor
  • 849 Views
  • 3 replies
  • 0 helpfuls

business rule in not working

hi every one,i want to abort the incident for particular group memebrs or adminbut it a not working for both the cases , its only working  if i take only any one in the script , please correct the script (function executeRule(current, previous /*null...

Changes under my active item on Employee Centre portal

Hi ,I need to change label "My Request" to "My tickets " and also need to change the down down list label like from open request to open ticket and from "Closed Request" to "Closed Tickets" on Employee Centre Portal .PFB the Attachment . Can anyone h...

Snehal by Tera Expert
  • 660 Views
  • 1 replies
  • 0 helpfuls

Issue with work_notes visibility.

Current Scenario: I have an ACL for Work notes read to check if the caller is same as logged in user. Then work notes should not be visible. Now this prevents the work notes to be visible in the Employee Center. Issue: When the caller and the assigne...