ATF UI ACTION VALIDATION
How to check more than one UI actions are active or inactive through ATF ?
Forum Posts
Create a new related list to show Request catalog task on RITM.
We are trying to create a new related list on a RITM to display any open catalog tasks (sc_task) from the parent REQ record. However we are not having much joy. The script we have tried is as follows: (function refineQuery(current, parent) {current.a...
change contact field to not read only
Hello community, i want to change the fileds ends, starts, renewal end, renewal starts, renewal notice period to not read only wen the contractstate is active
Custom widget creation
Hi All,I need a widget to display the following content like this, whether any OOB widget present or need to create custom one. If custom, then how I can create.This is widget to display image and when we click it takes up to cat item Similarly like...
I have to add field in Agent workspace.
Hi, I have to add field in Agent workspace. In Agent Workspace in HR Profile we are having Your Employee section and I need to add SSN field in that section. Please see attached screenshot : Can anyone please help me to achieve that. Regards, Niv...
How Block an Email for Inbound Action
How do I block an email/user from creating an incident? I use the "Create Incident" that comes with ServiceNow. I tried to use the conditions below, but they do not work. It still creates an incident. I want to block "footprints."
Auto closure of a case record after 7 business days from the date of resolved using scheduled jobs
Hi All, I'm trying to auto close my case records after 7 business days from the date of resolved using schedule jobs. Can you help me how i can achieve this.
Inbound Action
Hi Devs, Need you suggestion in one of the requirement.I have to block Incident creation when email is sent from 4 different addresses to a particular email id. apart from this condition it should create incident as per existing inbound action for ot...
UI15 Issue
Hi All, Anyone has seen this issue before .When send email via in UI15 - it is not being recorded in the Work Notes.However, if we see in UI16 that email appears in worknotes.
Update List collector from Excel data load
Hi All, Please Help.I have built a catalog item that when submitted the a business rule is triggered to run an import of the attachment from the RITM, everything is working expect when I try update the list collector field it removes the current data...
Need to hide checkout option on the catalog item
Hi , Can anyone let me know how we can disable the checkout button on the catalog item while submitting the request.Thanks in advance !
Resolved! How do I redirect a Record Producer to a specific Service Portal page upon Submit
It seems that when a record producer is submitted from within Service Portal, it redirects to either "ticket" or "sc_home" based the value of "Redirect to" (which has only two possible values). How do I redirect a record producer to a specific Servic...
Round off value in random pin generation
Hi all,I have a requirement to generate Random 6 digit PIN. I have created a flow action and I am able to generate the 6 digit PIN. In Flow designer I have an action to send an Email along with random 6 digit PIN. When I check the flow Its giving me ...
Tasks feedback
Hi team, is there any way to get the all the feedback recieved to one particular group?
Why Recent and Popular items widget is not working in service portal in Tokyo version?
Hi All, I have Requirement , Why Recent and popular items widget is not working in service portal in Tokyo version .in personal instance i have put recent and popular items widget in request something page but recent items are not visible only popul...
| User | Count |
|---|---|
| 97 | |
| 65 | |
| 20 | |
| 19 | |
| 18 |
