I'm trying to create a business rule that would put all the related change tasks on hold when the change requests is on hold. (All related which ones are active, so if a task is already closed then it should only put on hold the ones which ones are s...
There is an integration between ServiceNow and Azure DevOps (for Incident & Catalog Task)After UAT Vancouver Upgrade, this integration is facing issue.Issue: Additional comment and Work notes from Azure Story is getting triple entry on Incident Notes...
Description:when we click on mobile push notification it is not redirecting to record, it is loading.
Hello All I got a requirement to send a weekly report to MSteams individual user based on assigne.Eg: Incident is onhold and to that assignee a report will be send that your incident open for too long . As I checked earlier we can do this via creatin...
Hi All, We have a requirement ,where we want to have a LINK URL button somewhere on Banner of the Native view so that when a user will click on this then it will redirect to target website? This LINK URL we want to display based on roles. Is it poss...
Please help with the conditions in the catalog task definition,If the user country is Israel and the short description is something then the assignment group should be ITAM
There is a transform map in servicenow "LDAP USERS" which creates new user or update user in user table. This transform map runs every few minutes in servicenow. There are few transform scripts attached to this transform map.I was thinking to use onC...
Hi Community,I am not able to get access token (Oauth 2.0) from third-party provider (Workday) through application registry, When I try to 'Get OAuth Token' from credentials record (oauth_2_0_credentials) returns below error.HTTP Error 401 - Unauthor...
Hi, Do we have a REST API interface to invoke the server side scripts (not scripted apis) eg., sys_script_include, so to invoke these from outside SN. The logic would execute on server side only, but the invocation happens from outside using REST api...
What is the benefit of marking your portal as the default, apart from making it green in the list?
In a record procedure in description i have added email name(hyperlink),if user click on email, then it should open a outlook with adding that email in To. how to achieve this functionality,
Hi We have created attachment API for incident by using rest API explorer it is attaching the document from my local storage to incident but the content in document is missing can anyone suggest how to achieve this how to attach all type of document...
i want to make 2 fields as editable when the incident state is in closed state , all the fields are in read only stateso the requirement is if a particular assignment group logged in user is part of that group , then the user should access to edit ...
I have 3 SCTASK , I have a requirement to set 3rd task due date to after 5 days based on 2nd task "actual end" date How to set SCTASK due date based on 2nd task "actual end" date in flow designerPlease help.
Hi All,When I open a incident from service portal, for some incident the "option " button is showing and for some incident its not showing. Does any one know why its happening? Thanks Pradip Paul
