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Set a specific dashboard as homepage for a group

Alright guys, It seems like there's a lot of discussion and ways to achieve this but the information out there is very confusing. Here's what I need to to: I have a dashboard called "Agent Dashboard" and I need that everytime a user from the group "A...

Data generator

Hello, for testing purpose I need to create a class which will generates incidents. Parameters: amount of incidents, data captured from already existing incidents, groups and users. Thanks for help guys M.

Miroslav5 by Tera Contributor
  • 2282 Views
  • 5 replies
  • 0 helpfuls

Controls on Quick Incident UI action

Hi,Current situation: when we click on 'Quick Incident' button in an Alert form the incident is created from that alert having few mandatory fields empty(in Incident). To be situation: when we click on 'Quick Incident' button in an Alert form the inc...

Shruti08 by Tera Expert
  • 941 Views
  • 1 replies
  • 0 helpfuls

Resolved! How to hide a section using a UI Policy

Hi all,I've created a new section on the Application form for 'Cloud Service'.  If the 'Type' is selected as Cloud Service, the new tab 'Cloud Service' should appear:I would like to achieve this with a UI Policy but I can't get it to work:Any ideas, ...

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Resolved! How to move a Catalog Item

Hi,   We have a Catalog Item which was designed long back to Dev instance and we are not sure does all the developement was done in one or more update set.    Now we want to move the complete Catalog item to QA Instance can anyone please help me how ...

AbdulAzeez by Mega Guru
  • 4375 Views
  • 6 replies
  • 4 helpfuls

ATF

Hi I am working on ATF, below are my steps but I continue to receive a failure message. Any help is appreciatedFailure message: This step failed because the client error 'Exception while executing request: stream has already been operated upon or clo...

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mjordan by Tera Contributor
  • 2190 Views
  • 8 replies
  • 0 helpfuls

Release Management Flow designer workflow

Hi, I need to design the workflow of Release ticket in service now from draft phase till closed phase. Trying to create workflow diagram for the same. as how ticket will move from Draft >Scoping > Awaiting approval >Work in progress> testing>Deployme...

SnowUser09 by Tera Contributor
  • 2101 Views
  • 1 replies
  • 0 helpfuls

How to set or modify the Survey Expiration Date

Hi, Do anyone have any idea about how the Survey expiration Date is set.I have set the Scheduled Period as Weekly but still the Survey which was triggered today around 12:30 P.M. IST got expired when I checked the survey link around 21:00 P.M. IST.  ...

SNOW46 by Tera Contributor
  • 5792 Views
  • 7 replies
  • 3 helpfuls

current.setabortaction(true) invalid insert error message

Hello Experts,I have one requirement as per the requirement everything working fine. when I used setAbortAction(true) I am getting an 'invalid insert 'OOTB error message. I don't want to show a message.how can I achieve this please guide thank you.

--oooo-- by Tera Contributor
  • 1287 Views
  • 2 replies
  • 0 helpfuls

Push notifications translation

Hey all,Did any one ever implemented translation for push notifications?Meaning that the push notification will display in the language that is set in the receiver profile (on the user preferences)Thanks in advance

michal_v by Giga Contributor
  • 4343 Views
  • 6 replies
  • 2 helpfuls

ATF-Custom steps

Hi Team, My requirement is to create custom steps, that can be used for all ATF.Like , Create a company, account and partner. Thanks,reena

Resolved! UI action button should open the UI page .

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instance by Tera Contributor
  • 4010 Views
  • 9 replies
  • 5 helpfuls