Can we reload a form automatically right after attaching files? I wrote a business rule which count up attachments and show the number in the form. But we need to refresh the form to display the new number. So it should be reloaded automatically righ...
Hello Team, I have a requirement to create a story by clicking on UI action called create story on incident form and that story form should be opened in new tab not on same page how can I achieve this requirement?
Hi,I attach a documents to a record by clicking the attachment icon. When I close the attachment dialog, I want the form to be reloaded.Is that possible?Why I need that: There is a BR on sys_attachment table, which creates some records on the related...
I'm just thinking this through... feedback welcomed. We have RITM with catalog tasks that are generated from workflow, which is good. When the last catalog task is completed the RITM auto closes and if you try to close the RITM with a task still open...
Hi,I would like to create a scheduled job to send a reminder by notification 5 days after a task was created.This notification must be send only one time after 5 days.I don't find how I can do that.Could someone help me to solve this issue, please ?H...
Please Help me ServiceNow Integration with Ring Central.
Hi All,I need to configure "My list filters" filter for change table as of now it works for case table when we include it in any ui page. Attached the screenshot of how the widget looks of portal as of now. Thanks,Jaydee
In the Additional Comments Field , whenever @Community Alums name is used Email is sent . and those details are stored in the live_notification Table . so the Business rules should trigger when the live_notificaiton is created for that particular Inc...
In tokiyo version ,I have enabled email properties and I have created inbound action for creating an incident, but when i will try to send email it will not retrieve on ServiceNow i.e it is not displaying in email logs. Please help me to solve this p...
Hi all,I'm setting up the Employee Center Homepage and I would like to use the Content Experience widget to show multiple clickable options but I'm having several issues.I've installed the Content Publishing plugin and updated the Employee Center plu...
API: Aggregated tableTable: Incident_SLAWhen I return 'inc_opened_a', is it possible to format the date differently in the query?Current format: yyyy-mm-dd hh:mm:ssPreferred format: yy-mm-ddReason is, that I would like to aggregate and response based...
Hi I tried to disable preview icon from reference filed used on sys_user table. We have many employees' name, manager name used reference variable but want to disable preview icon. I've seen many posts to use " ref_decoration_disabled=true", however ...
I am trying to figure out if it is possible to access or pass the value of a field on a Record Producer (RP) on the Service Portal to a MultiRow Variable Set (MRVS). I currently have a field on the RP that lets you specify a certain week and the MRVS...
Good Day I am encountering issue. The text in the application navigator is clear at first. For example, when I click on ALL I can clearly see the Applications and Modules. But when I start typing the search field the text responds in the application ...
What are some of the solid usecases of ChatGPT in serviceNow ? Integrating VA with ChatGPT bot is not providing any value as you can directly question ChatGPT bot without integrating it with VA. Are there any other usecases?#chatGPT #VirtualAgent #Aa...