Hi All, I have a requirement to work with two drop down fields in a service request (region and location), upon selecting a region (u_region) , locations (cmn_location) that are tied to that region should display. So far, I tried below with no luck...
Dear Community, on all the child tables of the task table I am supposed to exclude using assignment groups that are of a certain type.I created two new types, let's call them Exclude1 and Exclude2 type and added these 'types' to the relevant assignme...
Hello,I have a sn-record-picker in a custom widget in service portal. <sn-record-picker field="..." placeholder="..." table="'...'" default-query="c.data.defaultQuery" value-field="'sys_id'" search-fields="'name'" page-size="20" ...
Hi all, I've created an agent workspace notification. Here whenever requestor cancels a HR Case then fulfiller have to get a notification on agent workspace. Now I'm getting the notification like <Requestor> updated <HR Case number>. But I would lik...
Hi I have setup a Client template for incidents which uses a script to populate the email client (envelope Icon) with details of the incident. I would also like to automatically populate the the 'to' field with the owner of the selected CI in the inc...
I am trying to understand and use UI Pages for my projects in servicenow, I am not able to get an idea of how to get started with UI Pages as it is coded with "jelly-script".1) Are UI Pages only created with "Jelly-Script" or can we use simple HTLM i...
I have a field called server type in catalog item. Sla should start only when server type is selected as physical Can this be configured
When you click the EDIT button on a related list, a page appears with a slushbucket from which you select the record to add. When you click on a row fields display below the slushbucket. I want to change what fields display. I have tried creating a s...
Hi Team,Event is not being process in sysevent table and processed field is blank after process on time. I need to know that why claimed by field is blank. it should have node name.
Hello All, I want to hide 'Related Search Results' based on the role. I have created a custom role and assigned it to users, but I don't want those users to see 'Related Search Results' on the incident form.How can I do that?Thanks,Rocky.
Hoping this is a quick/easy one, but have been unable to find it. Anyone know how to hide the quick filter options on a portal page? We have a Service Portal page for our clients and want to remove the ability for them right click and do the 'show ...
I have a custom scoped app with a custom table. My customer is asking for hints over tabs on the form in the UI. I can do this on fields but there are no options for tabs. Is there any way this could be done? I thought about creating a read only fie...
Hi All, We have a requirement to create a button on the catalog item that will only be visible when the user opens in service portal.I tried as per below step but I observed instead of service portal, its appearing at the RITM level. Could you please...
Requirement: I have a form with 2 fields "Input" and an "Output". I want to add a button on the form that says "Copy text" and it should have the functionality to copy whatever text is present in the output field. Output text should be copied in user...
Hello Guys, By running the below script in background scripts, we have identified we have 100+ contract records with duplicate record numbers.And, For the records that share the same number, I need the more recent record to be renumbered to the next ...