We have 5 different portals and virtual agents are used in all the portals. when a end user opens the virtual agent in A portal and search he should be able to see the knowledge articles from k1,k2 and k3. similarly if user with B portal access opens...
Hi, I want to enable Activity Stream for Communication Device table(on List view), like we have on Printer table. I can see this sys property 'glide.ui.cmdb_ci_comm_activity.fields', means it is already configured, just Disabled. I did create a new ...
Hi all, if an incident is reopened 3 times, the INC should be routed to a specific group we have. How can this be done?
Hello everyone, is there a plugin or way to mark Japanese holidays in the Report Calendar? I searched but didn't find a solution !Please help me ! Thank you so much
Hello, I have a requirment to add 2 new reference variables instead of 2 old string fields.I want to create data fix to the existing records and switch between the fields on the variable editor view.The problem is that the existing record created wit...
Hello All, I had mid server setup on my local machine. Recently, after my laptop was upgraded I had to re-install everything.I have followed all steps including creating mid server user with mid_server role but still getting following error i...
How toReplace the system properties with a non-instance-specific solution for task type and priority valueNo idea where to go and from where to Start
Hi All,Hope you're all doing well! I encountered a problem with my script in inbound action. Wherein I set the condition to if the company name is equal to Test Company the request type should automatically populate the user_request field into User R...
Hello All, I have the following requirement:1. There is a custom table (Related List) on Business Service table table name - u_watch_list2. The same user could be part of any Incident3. If that user is removed from the related list or a record is del...
Requirement is:When I click on the Ui action button on a form,a URL should open in a new tab of that particular browser.
Hello Experts,I have created an update set in which I have captured my reports and dashboards.after that, I retrieved the same update set on PDI. So everything is coming properly but the dashboard Is not appearing properly.it's showing me only the da...
Hello All, I have a requirement where the customer on their knowledge dashboard wants to see the stages of a knowledge article based off which knowledge base the article is attached to and it's category. I have two interactive filters, one being to...
Hi Team , I'm using process automation designer to trigger catalog items one after another, have 3 catalog items based on the condition and 2 lane in process automation designer , scheduled to run one after the another. The issue is the first catalog...
Hi Team, How would I make an attachment mandatory in Record Producer based on Multiple choice variable? I have a Multiple choice type variable which has two options like Single and Mass. How would I make an attachment mandatory when value Mass is se...
We have one html field and I want to check if there is a way an ATF can check and validate what attributes are configured for that html field like anchor, link, unlink, underline etc..
