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How to add role to the user by using flow designer

Create a catalog item - with 2 variablesone variable to get the requested for user, one to get the roleonce the request is submitted, should ask for approval from requested user's managerIf approved assign the role to the user, if reject send a email...

Resolved! Regarding Security Admin Role

Hi Community, I'm a bit confused about who can grant the security_admin role in ServiceNow. Do the user need to have both the admin and security_admin roles to grant access, or can they grant the security_admin role to another user with only the secu...

Resolved! What is the "metric type's roles"?

Hi, I found the below sentence in the ACL regarding the survey on my instance"Allow read for records in asmt_assessment_instance, if the user has the assessment_admin role, or if the user has one of the metric type's roles."I would like to know the l...

_imuya by Tera Contributor
  • 3347 Views
  • 4 replies
  • 4 helpfuls

email notification

Hi,  Can someone please help me?  I have a form to create a SAP guest account. following are the variables in the form. Request by: (reference to user table)First NameLast NameEmail: Required from (date)Required until (date).  Flow - Create a task to...

Thomas98 by Tera Expert
  • 655 Views
  • 3 replies
  • 0 helpfuls

Inbound Email Flow or Action

I need to have an inbound flow or inbound action that processes for the following condition:If 'From' phone number and the reply-to phone number match, process the action.  Example of how these are processed inbound: From: WIRELESS CALLER <+180088811...

SC Categories Widget is showing the same Catalog listed twice

On my portal page the SC Categories Widget is showing the same Catalog listed twice.    I dont have 2 catalogs with that name.     1. Is there anyway for me to get rid of the "Catalogs" drop down and just have it default to "All" and just show the ...

find_real_file.png find_real_file.png
Sysop by Tera Contributor
  • 1169 Views
  • 3 replies
  • 0 helpfuls

Hide KB articles in draft and review state from portal

I have  a requirement where I need to hide KB articles in draft and review state from portal. I checked and modified the available system properties but KB articles are still visible on the portal. Can we do it using query business rule or an ACL wou...

ACL to write on specific field in list view

Hi experts, I have a role "sn_hr_core.testlistwrite_user", table "sn_hr_core_testlistwrite" with field u_memo. In list view, I want my user with role can edit on field u_memo and can't edit on all another fields.I have try to create an ACL as below b...

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Protoc by Tera Contributor
  • 645 Views
  • 1 replies
  • 0 helpfuls

Ref Qual not working

Hello. I have a 'Contact' table with The fields: Portal Domain, and Portal Group.They are both part of 'sys_group' table. Portal Domain doesn't have a parentand Portal Group has a parent (one of the domains). The Group choice list is defined by the D...