Hi All,I have a date/time type filed on the production and the client wants to be converted to a date-type field instead of a date/timeAlready legacy records are populated with date/time stamp values, we are not able to see the date conversion in the...
Hi everyone, Can someone suggest any change or why this Flow is stuck in "waiting for condition" after all the condition has been met > approval request (approved). Thanks!
Hello Team,We have Date field on incident form. It should display the dates after 10days from today(Excluding weekends)Lets Say,Today is 14-12-2023, My field should shows the dates from 29-12-2023(excluding Weekends Sat & Sun). User should able to se...
I'm getting client errors when doing tests in ATF, after upgrading to Vancouver. Until now, I didn't have such a problem; even when there were some client errors, I could put them on the ignored/warning list and then it worked. Now, even when I put t...
how to Subscribe to the new encryption entitlement bundle, ServiceNow Platform Encryption.
Hello Team,How can we remove the requested for field in the below pop up in employee center.
Hi There are 2 issues that i am experiencing - Issue 1: I have created my first record producer called Log an incident.I linked the basic information like caller, mobile phone, line manager etc. using Variable sets. On the front end, it is working pe...
Where and how can I get a test case or scenario that covers ITSM modules in ServiceNow "out of the box" without any customization?
Hi allI'm seeking ways to set up 'something' in instance A to request instance B to send data to instance A once per week. The data provided by instance B should go to the transform map in instance A before being populated in instance A.Could somebod...
Hi All,I have created a robust transform map to import record to cmdb_ci_spkg table. I have created etl definition as below. I'm not able to achieve when i run transform map it''s showing status as "did not complete". Please assist.
Hi,Is there a way to define that only the assignment group could see her cases rows?I tryed a before BR on case table, but it not working like on incident table and I don't know why. Advanced Condition is: gs.getSession().isInteractive() (function...
Hello,We need help on trigger an email notification on "sysapproval_approver" table when RITM Priority is "High" or changed to "High" priority. Please help. Thank you Example of existing RITM record:
On the below form, I'm wanting to a create a business rule that removes the value of the Primary Application field if the there isn't a relationship for that selected Primary Application within the Business Applications tab: The Business Application...
Hi Everyone, I would like to add in a check box on my incident form to notify a Specific Group. Pseudo Code -Where: Incident When: Insert and UpdateIf "Notify_Management" changes to True, add "Manager" group to the watch list.Could someone share a ...
Hello Community, We have a integration with a third party tool, where we pass the variables data in the payload. Everything works fine, But, The DateTime variable value is always different than the value entered by user. Can any one help us here?TIA
