Hi All,When we create printer CIs, the name of printer should auto-populate as serial number + model name. Model name field is not available on printers table but model id is available. Kindly let me know how we can achieve this. Thanks in Advance!!
Hi all,I wanted to ask if there is any way in which we can edit image in ServiceNow.As if we want to mark or highlight an important information in image.
Hi All, How to determine the delivery time (5 Dyas) for Service Catalog Requested Items using Flow Designer. I have used flow designer for Items RITM & TASK. Any help is appreciated. Regards,Uzmine
Hi All, I would like to add 2 columns in my modal window but one column i have added and client and server actions are working fine . But i am not sure how to add one more column in the same window. can anyone help me on this. i would like to call th...
Hi,My scenario is- I had created new Record Producer and submitted the record (INC0010001). I added the Record Producer script to set the Assignment group. When I impersonate with another user who is not in assignment group, the record (INC0010001) n...
Hi Team, I need to make contact name and contact number mandatory while clicking Appointment Booking button before book appointment need these two fields should be mandatory, here there is state changing and all only booking appointment. Kindly provi...
Hi,I have a report of Type 'Single Score' and I want to add the Percentage Sign (%) next to the value. Is there any way of doing that? for example: 63%
How should I configure/modify the first-level cards in the overview section in the service operations workspace?Use Case : To add reports named - Task Assigned & many moreI am able to add the rest of the reports successfully by modifying the SowIncid...
I have sent up a pull connector for Zabbix to pull event data into ServiceNow. Its pulling the data and creating alerts. Is there any way in which I can stop the connector pulling minor events? I only want to pull Critical and Major events from Zabbi...
Hello, My org uses our own SMTP server which uses the service desk mailbox as the From/Reply To on the sys_email_account record. We have recently implemented HRSD, and we want to ensure that notifications in the HR category are sent using the HR mail...
Hi all, I know there is a trick to adding KBs to the Service Portal but cannot remember it. I've tried this but it does NOT work: To add knowledge bases to the Knowledge Service Portal, complete the following steps. Navigate to Service Portal > Por...
I have built a widget that consists of a checkbox list and sn-record-picker. The sn-record-picker queries the sys_user table and the query changes dynamically based on the selected checkbox list options. Screenshot, HTML and client-side script snipp...
Hello DevsI have got a requirement stating that I need to expose the Account Sentiment field at DSI level for support management.Now the thing i did not get is:What does it mean s at DSI level, Is it saying that I need to do it in DSI record ?And for...
Hello There, Greetings!!! After Utah Upgrade the Now Mobile app menu option and font colour has changed to Blue, earlier the colour was green. How to change it? Thanks,Tejas
HI All, I have a UI Page and script Include . I am calling the Script include from the UI page and my Script Include return the array .Please tell me how to traverse the array in jelly script . Thank You,Ketan
