I have a variable "Action Required" which has two options: Add and Remove.The requirement is: When we select Add, Option "New website access for CUI secure transfer" should be visible. And when we select Remove, that option should not be visible. I w...
Hello, In our CSM portal, the catalog forms are not visible to users apart from Admins.We want the portal and forms should be visible to only few users with role X. I have created user criteria and applied at portal, page, category and widget instanc...
Hi All, We have a record producer on one of our portals to create a case. We have several UI policies which hide certain variables depending on the answers given in others, but when that record is loaded in the normal UI on the backend (the case for...
Hello!I have a custom table with 4 tabs: - Summary - Tab 1- Tab 2- Tab 3 In each of the tab (Tab 1, Tab 2, Tab 3) there are Status custom fields.In the summary tab, I want to show the number of Status fields that are set to Completed.For example:Tab ...
Hi Experts I want to set up an notification like around 5 incident tickets got assigned to my group in 15 min interval.Thank in advance.
Hello everyone,I have 159 records spread across 2 items that were never closed out properly. They stretch back to 2021 and some have moved forward in approval, some not so many are at different work stages. At this point all of the work is done, but ...
Hi ServiceNow Champs , How to integrate ServiceNow with Netskope , can anyone please provide the steps with Snips and any Documents . Thanks in advance .
Can someone help me to understand how the rate limit works in Inbound REST API and where the code resides in. Basically require to design a custom framework for controlling the API consumed. I can't use the OOB feature since multiple consumers consum...
Hi All, we have a request like ,1.need to capture time difference between promoted on (date and time field) and current date and time untill restoration time(date and time) is empty and need to push this output to Time elapsed field(string field).2.i...
Hi allI had created a record producer with some String field. My requirement is that I wanted to add a "+" and "-" button to one of the field so that a user can input multiple value according to the requirement. Thanks in advance for the help.
Hi, In Human source scoped application, there is script include called hr_UserCriteriaEvaluation with function of checkUserMeetsUserCriteria - this function get user_id and HR criteria ID and return if the user meet the criteria. is there similar f...
Hello Experts,I have written below script to remove inactive users from all roles and groups.when i pass manual sys_id of inactive my code is working properly but when i pass dynamic value its not working .please guide me.thank you.var gr=new GlideRe...
Hi,I need to get serial number values in List collector filter instead of display value.Please find the above screenshot , In that i need to display the serial numbers of Assets instead of Display values of Assets.
I m new to Service Now and learning application development. For completing my Labs (Loaner Request Application) the CAD document tells me to download files from Knowledge articles or use Syntax Editor Macros. I could not find any article related to ...
Hi All, In flow designer I have 2 catalog task in task 1 all variables should be read only , after close the task another task is created here the variable should be editable. Tried UI policy as well. Please advice! Thank you!
