If User criteria is empty ( no rules defined ) what is the behavior of this criteria in servicenow? If this will be visible to everyone that is kind of no access or is it not available to anyone as nothing is chosen as criteria.
I want to add hyperlink to Email Notification.Your Incident INCxxxxxxxx has been registered.If I click on INCxxxxxxxx it should redirect me to the Incident Page.Please someone help me on this.Thanks in advance.
After i activate the Property to use adaptive Authentication with sso.I cant Login with my credentials anymore.With Login.do.... Can i Run both.Using adaptive Authentication for sso and Manual Login?
Hello experts,I have designed one flow to create an incident when the parent field is empty on the XYZ form.which is running fine.now my requirement is when the system properties value is true our flow will create an incident if its system properties...
Hi, I'm trying to create a report to show how many problems breached RCI SLA in FY22. The conditions I've got are as follows:Table: problem_slaType: ListGroup by: Has breached Opened after 30-09-2021SLA definition is Problem P3 - RCI_1(and other cond...
Hi. Is there a way to create a report to track how many unique users logged in within a month? Thank you.
Hello - We have the following scenario on a Catalog item.1) Variable A (type: Look up Select box, 'lookup field value' set to Column A)- Referencing to a custom table. The custom table has 4 columns (Column A, Column B, Column C).2) Multi Row Variabl...
I have a request to allow users to reassign an approval after it has been requested. I couldn't find any OOB functionality that is like this, so I figured I have to make my own UI action. I am trying to think of the best way to do this. Ideally, when...
Hi, I am trying to blacklist http protocol in <a> tag alone while allowing https HTML Sanitizer in HTMLSanitizerConfig Script Include. I am following Configure HTML sanitizer (servicenow.com) article. I am trying to do the following HTML_BLACKLIST:{...
Hello Everyone, Can someone help to understand how the Delete Job works in the background? We're trying to delete a big amount of data, but we won't use the table cleaner since we need a backup, so as the delete job offers a backup after all the dat...
Hi experts! The service I am configuring has many CIs connected to it but when I check on the Impact tree, only the entry points are listed.I tried running the Event Management - Impact Tree Builder Job but it still won't lists all the CIs correctly....
I tried to get the session token with the gs.getSession ().getSessionToken (); function, but it return Undefined value. I need the session token value to send to a webservice and validate the user session that is try comunicate and give him a access ...
Hello all, I am a reporting analyst and trying to create a logic to use in a report. Wrote one new function in an already existing script include. I am new to the scripting part and so please can I get help from any to achieve this? Requirement: Tabl...
Hi Everyone, Any help would greatly be appreciated!! I'm looking to find the role needed to access System Definitions - Templates. As a system admin I am able to find this then create new templates and pick various fields to apply this function to.H...
Hello community I am trying to import the knowledge articles along with attachment(s) from one instance to another.1. I have an excel file with KB information(along with kb sys_id) from instance A.2. Created an import set and transform map to pull th...
