Hi. Imported Incident data between instances in XML format. But, content posted in work note and additional comment is not imported. Do I need to set anything in the Transform map? Thank you!
We have our system set up with our company as an Operating company and then different client companies. On pretty much all the catalog items we have a variable to ask the "Requested For" which has the default value of javascript: gs.getUserID(); I wa...
Hello all,So in a catalog item I created there are attachments that need to be mandatory based on the catalog tasks in the workflow. In the request the first catalog client script works correctly, but the other ones I created for the catalog tasks do...
The following code returns the record for one user. With the user name Abel Tuter. I would like to change this code to return all of the records or data from all of the sys_user table "custom fields". Not just only for Abel Tuter. When this is done...
Hi Everyone, I have this page where I want to fit all the tables in the page. The incident table is an iframe with no specified width and 700px height. I'm wondering if its possible to make all the components fit to screen. Like when i zoom in or ou...
Hi team, I have catalog tasks and need to filter the SC task based on short_description. Please suggest the api. I have tried the api below to get sc task which have shot desc,there are may sc tasks available in servicenow based on my shot_desc ,but ...
Hi, Is there a way to show a modal loading dialog/popup, while an ajax call is in progress, in Agent workspace? We used to use the following for UI16 view: var loadingDialog = new GlideDialogWindow("dialog_loading", true); loadingDialog.setPreferenc...
Getting 2 error messages, first one says type is defined but never user and the second message says unreachable code can someone help with this? var Bringattributeuser = Class.create();Bringattributeuser.prototype = Object.extendsObject(global.Abst...
Hello Guys, We have a onchange client script written to automatically set the values of the catalog item onchange of "Quote" field and now we introduced the MRV's and we also need to automatically populate the values in the MRV based on the "Quote" v...
I know I can use this script to return all of the fields in the sys_user table. But I would like to return only the fields that are user-created fields. They usually begin with u_ Once I have returned those user-created fields, I would like to place ...
Hi, i created the Annotation like this: The ID, i want to use to get access to the Anno the Text is my Key for the translation. No i tried: https://community.servicenow.com/community?id=community_question&sys_id=fe50e326db6de700b1b102d5ca9619b5 http...
I'm trying to create a webhook in github and uses a scripted rest api in my servicenow instance. as part of its security im planning to use the cryptojs to match the secret key from github which is in X-Hub-Signature-256 I copied the cryptojs file to...
Hi all, I have a record producer on which I want to show the assignment group the HR case will be assigned to. SO I have a script include within which I am calling a function and then using a onchange client side script to call the script include and...
We built a business rule to post RITM variable info as an sc_task worknote so technicians have the information at their fingertips without going back to RITM. However, I'm trying to get the Requested For from the Request/RITM to display, but it's no...
Greetings. As you know, we can add File Attachment field on a form. Is it possible to add the same to a service catalog item as a variable? I couldn't find the file attachment variable type .. Thanks.
