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Resolved! Client Script: Getting Value of a Field Not On Form

Hello, How do I get the value of a field not shown on the current form from within a client script? I'm trying to get the value of incident.child_incidents from a client script for incident. I've tried "g_form.getValue('child_incidents')" but it retu...

JosephW1 by Tera Guru
  • 14963 Views
  • 6 replies
  • 10 helpfuls

Resolved! Is there a way to edit fields from a database view report?

We have created a database view between the demand and demand task tables, created some reports from that dbv table and placed them on a dashboard. The dashboard users would like to be able to edit some fields (task or demand description, task or dem...

megw by Tera Contributor
  • 2165 Views
  • 2 replies
  • 0 helpfuls

Aternity Remediation Failure

Hi,   As I updated the Plugin called "Aternity Integration" so based on the requirement i have created a Integration Configuration you can see that below As in that we have a remediation when i click Remediation validate i am getting an error like I...

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Rajesh134 by Tera Contributor
  • 1836 Views
  • 2 replies
  • 0 helpfuls

AWS Cloud Discovery

Hi,I am performing AWS cloud discovery [credential less].I have set up an Accessor account in Service account table and while discovering datacenter, it is throwing error.Error: Unable to execute HTTP request: Hostname validation failure.Attached scr...

Raj Abhishek by Tera Contributor
  • 1389 Views
  • 2 replies
  • 0 helpfuls

"Unexpected token: <" error thrown

error is thrown for one of the requests recently."Unexpected token: <" In workflow run script we called script include function in that below script we writtenSendDataToIIQ: function(User, Domain, Group) {var errMsg = '';try {this.UserID = User;this....

Tejal Zete1 by Tera Contributor
  • 1074 Views
  • 2 replies
  • 0 helpfuls

How to update data using transform map

I have a requirement where I need to update the network type of different CI classes.I have a transform map running on cmdb_ci table but I dont find network type in cmdb_ci table but I see it in cmdb_ci_netgear. How to I use the transform map and upd...

Resolved! Automated Test Framework

HiCan Anybody help on,What Type of Modules we can test in Automated Test Framework ? andWhat Type of Modules cannot be tested in Automated Test Framework?Advance Thanks

surya9 by Tera Contributor
  • 3082 Views
  • 1 replies
  • 4 helpfuls

Resolved! Why is the event not firing?

■assumption・What we want to do is send an email to the users checked in the user table・Email property settings.  ・I wrote this code in the script include(In fact, we will store the address obtained from the ui action)(I put sys_id Third argument and ...

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honamiUeo by Tera Contributor
  • 2524 Views
  • 23 replies
  • 1 helpfuls

iFrame UI Action Redirect Problem

I'm working on a CMS site and am running into an issue with the out-of-the-box redirect's for UI actions on forms within iFrames. I have a CMS page which provides a link of all approvals for the user. When the user clicks on an approval, they are tak...

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