Hi Team,I found that when we create a string field with max_limit 4000, it is accepting more than 4000 characters in the field. When I enter more than 4000 characters and tried to save it, the form was saved successfully with more than 4000 character...
Hello,I have a Service Catalog Record Producer, with a list collector in the middle of the form. When the form loads, I want the focus to be at the top of the form, or at least set to the first editable field. In an onLoad Client Script I tried t...
Hi,I'm running into a scenario with a workflow I created not triggering on an update to one of its fields.Scenario1.) Workflow A is kicked off when data is inserted into Table A (Custom Table) - WORKING AS EXPECTED2.) Workflow A updates one or multip...
Hi All,I have a requirement to remove inactive users who are all more than 15 days from today from the group member table by using scheduled job. I have written a script for this. But whenever I execute it, It removes only few inactive users from gro...
Hi All,We have a requirement i.e., restricting modifying few fields in the list view for change request table For this I created a View and created a role.Could anyone help me with the ACL, as to how using the ACL i can restrict modifying the fields ...
Hello we are using language internationalization through language picker in the service portal.But most of the fields and labels in the portal are customize,So when we are changing the instance language the fields and labels are still in the same lan...
Ok, I've bought into the scoped application paradigm. However, it's giving me fits.I want to make a rest call to an external system after an incident record is inserted/updated. My approach is to generate an event, and then have a script action l...
As above, i want automate adding users. How to do it ?I have created variables in catalog item and i added workflow with script how can i put button "create" or somenting similiar?
Hi,I would like to disable the UI Action 'New' on a Related List when a particular field of the main table has a specific value.Have a look at the screenshot below here (in red the Ui Action).I have a table 'Budget' with a related List of 'Budget Ite...
Hi,may I ask if someone can explain what the best "architectural" way is to send email notifications? I am trying to create new email notifications but I don't get why there are email notifications and email templates when I can call scripts and crea...
I'm trying to come up with a script for a scoped application that will validate whether the content of a string field is well-formed XML. I was thinking I could call the XMLDocument2 object wrapper and use a try/catch scenario to tell me whether the ...
Hi Friends.I want to hide reports(based on Table) when user try to search...Reports --> View/Run option.I mean the reports should not visible to ITIL and some other users ( in other words the reports should visible only to Demand_admin role).Re...
I have an issue where the same user has to approve twice, because the request is for 2 different roles (even though the Approver is the same person). Is there a script I can use to check if user has already approved?. I would like to do this in t...
Hello team,I wrote sysparm_stack=/incident_list.do?sysparm_query=active=true in URL aruguments in one module. If I wrote like this it will redirect to Incident list view but filter is not set to active=true.Can you suggest me how to write code fo...
Can someone point me in the direction of how to send an email directly from a UI Action script? Sorry if I'm missing something obvious, but I haven't found this documented as yet.As an example, on a Change Request, I want to add a UI Action that give...