HI TEAM, when to run-BEFORE table-sys_attachment I WANT THE BELOW BUSINESS TO RULE ON PARTICULAR CATALOG ITEM /////Business rule///when 2 files are attached with same file name then there will be alert in below BR (function executeRule(current, pre...
Hello community!I have a need to remove/hide/disable the attachment capability in Connect Chat in Helsinki.I've looked every where and there is nothing to be found relating to configuring the Chat Window User InterfaceI have also tried writing a busi...
Hi everyone, Couldn't find much detail around this on the wiki or specifics that we can relate/use in the community, so I'll ask the question. Is it possible to have more than one UI policy run on the same field? For example, we have a field call...
We have a script that does a session.onlineImpersonate(). It then inserts a record, which triggers a business rule. Within the business rule, can the original user be identified via GlideSession or other mechanism?
Hi, I am trying to update a field back from widget's server script to the incident table in scoped application when i click on a button, all my widgets and table are in scoped app except form widget by that time i am getting error like "Write operati...
We have a record producer built on table extended out of TASK in a scoped app.When we written one BR on this extended table within a scope of the application.Inside BR, we are trying to access variables object of current record using 1) current.varia...
Hello,I want to display JSON data in UI Page.The JSON looks like this: For so long I wrote this <?xml version="1.0" encoding="utf-8" ?><j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null"><g:evaluate> var ...
I think anything involving the use of "sysparm_" does not work on POSTMAN! This works in the SNow 'REST API Explorer' area.sysparm_fields=sys_updated_on%2Csys_id But: when I use the same string, same format, it doesn't work in the real situation. [I ...
Hello everyone, I am totally not clear what is happening to my inbound email actions. All code are clear and perfect. I tried putting logs everywhere and it is returning values as expected. But still I am getting this below error with target empty. C...
Hi All, I have a situation where I will be getting two field values into a staging import table; Field 1: a,b,c Field 2: x,y,x Now I have to extra the values separated by comma and push into two different tables; Like below; a==>x a==>y a==>z b==>x b...
We are in the process of creating a survey in ServiceNow. There is a concept of Normalised value in ServiceNow to normalise the values of survey responses. In the normalised value calculation there is a parameter called Scale Factor. Can someone plea...
Hello When we create a SLA is there a way to relate/show the SLA in the catalog item ? We have SLA's where its hard to track which one is using for which catalog item. Can some one help me how to achieve this
Hi All,Im trying to call a script include function inside it's script include. I've attempted it already with no results. I was wondering if it was even possible to do what I'm attempting in a script include?
I have a need to auto populate a date/time variable(requested_by_date) to 5 business days in the future onLoad if a select box variable(environment) is 'Non Production' and the schedule being '8-5 weekdays excluding holidays'. If select box variable...
Hi All, Is there any way in which we can call a python script from service now? Regards, Aswathy M M