Hi Guys, I have a field 'Account' on the Problem which is of type reference. But when I'm adding the same to the Problem Task the field is showing empty value on the Problem Task form. The scenario is to have same 'Account' value for Problem and Prob...
Hi All, We have a requirement to create SLA based on the delivery time field of the catalog item. The resolution type SLA should have duration same as the number of days mentioned in the delivery time of the item. Any feasible solution will be helpfu...
I have a Flow script action where I am parsing a spreadsheet and creating an array of Contractor objects (First Name, Last Name, Phone, Email). I would like to then use the Submit Catalog Item Request Flow action to create a new request, and populate...
Hi,How to hide Save and Submit Buttons when modifying a Normal Change Template (u_normal_change_proposal). buttons UI action is in global table, I am trying with adding specific condition in that UI action but its not working. Attaching screenshot he...
Hi teamI am getting these source values from an excelRoomLocationRoom123NY Using a transform to generate the data. The field map source consists on the script below.The target table source is a location field with reference to cmn_location. The reaso...
Hi All, I Created a New custom Theme and styles for Next experience UI. I created theme which contains colors, UI 16 Dashboard Visualisation Compatabilities, Typography. And I created a System Property "glide.ui.polaris.theme.custom" and update wit...
I Have one UI action on the incident form and i want to visible that button only to those user who is the mentioned in the watchlist field.Just to highlight that in watchlist field user name and email id both can be added and that email id can be of ...
Hi,I was able to find resource online to redirect to a specific page in the workspace but I am unable to configure where I need the category field to populate a value. Here is the UI Action | Workspace Client Script function onClick(g_form) { v...
Hi! We are getting a task created in each metric results (Duplicate, Orphan, Stale) and I'm wondering how these tasks are created as I cannot find where and/or how are they being created? I've noticed that some CI of the class name we have tasks crea...
HI All, In my company instance so many stale CI Remediation tasks created for classes without a staleness rule 1. Please guide from where this Stale CI remediation task is created and how to stop this classes without a staleness rule..? 2. What is ...
I have a new requirement for a group to be able to maintain their own subset of Companies.In my infinite wisdom, I figured extending the core Company table would be appropriate. What I've found is that it's not possible to have duplicate Named recor...
Hello, I am able to successfully launch an Azure Automation Job by passing in the parameters to "Start Job" as an array.object when the Azure runbook only has one parameter (ComputerName, for example). I can't seem to figure out how to successfully ...
Hi All, I need to create a catalog item where when the user selects the Assignment group the form variables need fill with the group fields and the related records like role, users, type, in the list or choice field. I got it working for the group f...
We have a domain seperated instance in which I have to hide certain catalog item for users not having itil role or user is not from "Servicenow Hr" group. First thing i tried is user criteria but it is not working because user criteria is not suppo...
Hello Community!Thanks in advance, I Need to store the records into the custom table when submit the form on "Submit" button function.I have created a form using custom widget to take the details from user to fetch same details to the custom table fi...
