We want to find the latest project_status->as_on value for a project and update pm_project->u_status_date. When a user creates a new project_status report, it should in theory be the latest report (latest date) based on business process, however we ...
Running Geneva version and we are fairly new to ServiceNow. We have a Service Request Catalog item for department moves. Along with the form users fill out, we need an Excel spreadsheet to be completed. Is there any way to somehow embed this attachme...
Below script from executeSample function i need to take date2 variable value and pass it to addSchedule2 function , please help me your suggestions. gs.include('DurationCalculator');executeSample();function executeSample(){ var dc = new DurationCalc...
Here we go, the scenario is survey will be sent to users once the incident is archived and user submits the survey response. But, due to human errors some users will get back to us to modify/update the value of the their submitted response. For the a...
Hi Team, I am creating an export set to place a file in midserver. i created export definition and export set. when i clicked on export data, that status got stuck at 66% it did not even completed also.. and when i checked the export histories - i fo...
var ret = ' ';........if(counter_app == 0){ switch(counter_level){ case 0: ret += "First level of approval "; // <------ how to get such string translated? break;.... } if (when.indexOf('always') == -1) ret += '\(Dep...
I feel like this is going to be one of those questions that has an obvious answer. I'm looking at the Business Rule: "request closure". In the Script field, the first statement is: var request = new SNC.Request(current); (presumably this creates a re...
I have an inbound action to use shopping cart to create a RITM, but I need to also attach any attachments with inbound emails to the associated RITM when it is created. I am using the GlidSysAttachment property but it is not working as expected. The ...
Hi guys, is there anyway you can share many reports to groups or users without having drill into each report and go to 'Sharing' i.e. ideally from a list view edit? Thanks.
I am developing a UI Page. The requirement is to add a button that allows the user to select a particular record from a table (in a popup). Is there a solution for this that would show ServiceNow's list control in a modal, or do I have to create a...
We have kind of a tricky request form to build. Boiled down, it is essentially like this: First, they will select an environment from a list. Some environments require an approval, others do not. Second, if an environment requires an approval, they...
Hello All, I have a complicated requirement that I am working through that I hope someone will help point me in the right direction. Requirement: A user needs to be able to request several roles at a time. These roles are based on Application and lo...
Hi, I am new to SNOW platform and need some help with the forms widget. My requirement is that on a single page I want to display a list of tickets/applications on the left side. When any of the ticket is clicked it should open up the record for Edit...
Hello all,I'm trying to write a business rule that manipulates a date/time string always provided to us in GMT, to then populate a date-time field on a record.I'm struggling to populate the field with the GMT time, ie it's always interpreted as the d...
Hello people! I have a Script Include that returns a value to a Catalog Client Script and puts it in a field on the Portal, this works fine for admin users, but when I impersonate the real requester it doesn't work and the value returned is always nu...