Hi, I have some ui macro variables in my service catalog item, basically this ui macro displays some text. However, when i am trying to view the item in the service portal, the form does not show the ui macro at all. Is this a constaint in Helsinki...
We have a request to make the time worked field read only to disable edits to the time. I tried making it a read only field, but that removes the timer completely.Anyone know how to keep the timer running but disable edits to the hours/minutes/second...
HI All I want to create calendar option in widget please help me how to create Example I took this example calendar from this website but when i tried in ServiceNow widget its now working for me https://www.cssscript.com/create-simple-event-cal...
Hello All, Can some one please guide me about UI Action & Business Rules. 1 ) On what scenario should i use : UI Action & Business Rules. 2 ) what is the actual difference between : UI Action & Business Rules. 3 ) On what scenario should i use UI Act...
Hi,This requirement may look dumb. But just curious.My business lead wants some favorites to be pushed across to multiple users. Is that even possible?I remember this can be done for Mobile UI but not for desktop interface.Last thing I can say to her...
Hello All, I am getting multiple error message on the screen on every user date invlaid click ... Can someone please help me to remove the multiple error message .... thank you in advance Error : UI Policy :
I have a catalog request that after submission, the variables in the RITM & Task display but are NULL. I looked through sc_item_option_mtom and can see values so i know they were captured. My standard variable set displays correctly with values, on...
Hi want to have task_sla fields in my sc_task table report. Report: Test_report Table: sc_task I want to have these 2 fields (task sla fields) in my report related to that task
I have a catalog item in one instance and would like to move that to other instance, I dont have the update set to move Tried below but when i click on the 'Export Catalog item' nothing is happening, some help would be really appreciated https://www....
Hi I need to write a script that is executed whenever a record is inserted into my "main" table. Based on some criteria the user has selected in the form I need to Query a "counters" tableIncrement the counter valueUpdate the counters table with the ...
I have a client script in which i need to use call callback function so that it will work on Portal . Can someone help function onLoad() { adjustVariables(); function adjustVariables(){ //variables to be hidden need to be not mandatory befor...
We cloned our dev instance with production. After clone, we committed our update sets but we noticed whatever data we have loaded through import set, transform map is missing. Any idea how to retain that data? Or should we again load the data from e...
Hi guys, I have a problem with the below function for parse a string and extract a part of it function grabContent(str, start, end) { var startLen = start.length; var s = str.indexOf(start); var e = str.indexOf(end); var scrape = str....
I'm hoping someone can help me out with an issue that I'm having that I can't seem to get working correctly. I've read a lot of posts here but nothing has quite worked the way that I'm hoping it will. I have a new Service Catalog offering that I've s...
For example: I create group (Name = Approver user group). I create user (Name = Approver User, Email = test@email.com) and add to the group above. No any role for the group and user above. I create new change request and click Approval Request butto...
