Resolved! Add title to a record in uI Builder
Is there a way to add a title to the header of a record in UI Builder? When a record is selected and opened the title should be displayed at the header of the record
Forum Posts
Making field Mandatory on catalog task
Hey Experts, I have RITM workflow which creates 3 catalog tasks, But, I wanted to make one field mandatory on only 1 catalog task and that field should be non mandatory on other 2 catalog tasks. How can I achieve this? Thanks, Rocky,
Resolved! Can content blocks on dashboards be restricted by roles?
I am working with a dashboard that has an iFrame content block on it to display a link using a URL. The requirement is to have the iFrame be restricted to a certain role, just like other reports on the dashboard. I have not been able to find a way to...
Resolved! Knowledge base article toolbar
Since upgrading to Tokyo when creating a new Knowledge Article i seem to be missing some functions on the toolbar. This is how it looks nowThis is how it looked beforei took a look at both system properties glide.ui.html.editor.v4.toolbar.line1 & gli...
Resolved! Implications of Changing glide.ui.escape_html_list_field?
Hello, I am curious to know what the specific implications of changing the glide.ui.escape_html_list_field system property is. At first glance, this field causes html tags - <p>, <li>, etc - to disappear from list-views. They disappear from list vi...
Resolved! Pull data from cmdb table to variable on order form based on requested for
I have an item where I want to pull information from a custom cmdb table based on the requested for field. It can be anyone not just the logged in user. So my attempts with Get User failed miserably. Table: u_cmdb_ci_phone_numberNumber is stored in t...
Getting http error 202 when multiple request are triggered using rest api
Hi, We have a single user configured for integration which is hit multiple times at same point. But only few of them get processed and remaining get an error with code 202. How do we rectify this and what is the cause of this error. how do we check ...
Resolved! Flow Designer for catalog item
Hi All,I wish to create a flow for my catalog item where it meets the below conditionIF location is remote or Onsite it should create catalog task once this task is closed it should create new catalog task.If Location is not remote offshore and onsit...
How to add Requested For field in Create Catalog Task in flow designer?
Hello,I'm try to populate value in Requested For field in Catalog Task, but could not find Requested For field un Add field value. (See Attached). Could someone please help? Thank you
How do you change a field's value to the None choice in script?
http://wiki.servicenow.com/index.php?title=Customizing_Choice_Lists#Values_Associated_with_.22None.22_optionsays that the "None" option does not have a sys_choice record associated with it. I tried setting the field to following values but they all f...
How to create dynamically n number of catalog task for single RITM using flows
I have a field on the form called Number of sc_task which is a string field. Using this number I want to create the catalog tasks from the flow designer. If a user enters 5 then for one RITM I have to create 5 catalog tasks.
Mobile app = related list relationship
Has anyone here been able to figure out how to create a new related list in the mobile app? Where does relationship pull from? I created the new related list and I am not trying to add it to the Account applet form, but there's nothing in this list r...
How to get the list of records that got removed from list field.
i have a list field called managers referencing to sys_user table.So whenever the user gets removed from the manager field, I need to set another field as false.But for this how can i get the list of all users that is removed from the manager list fi...
How to add a custom field to 'cmdb_ci_service' table?
Dear all, I'm struggling with adding a custom 'u_prio1_support_group' field to the 'cmdb_ci_service' table.I added it through the form designer, but it doesn't appear on the form, neither does it appear in the configure form layout. However, if I ope...
Resolved! How to find out the system script that updates the data on a particular field
Hello All, I am new to ServiceNow and I am having trouble finding the system configuration which is updating certain fields on cmdb_ci table. Eg. I have a CI whose status is changed from "install" to "retired". When checked in the history of the re...
