Hi All, we are using multiple sys_ids in businessrules with 'or' codintion like if(current.cat_item = 'sys_id1' || current.cat_item = 'sys_id2' || current.cat_item = 'sys_id3' || current.cat_item = 'sys_id4') we want to do through 'sys_properti...
Hi Team,How can I change the header color for CAB form? Please any one suggest on this!
Hi Team,I'm trying to set the choice list options of a reference field (assignment group) within a variable for a catalog item. I have tried right clicking on the label in the form and I am only given "Configure Variable" and "Watch Variable" so I'm ...
Does anyone know how to configure the activity stream in HR Case Management? For example, if you add a checklist to an HR Service, when you create a case with that HR Service, the check list loads as individual work notes in the HR Case. This then po...
Hello Team, I am trying to add a couple of service catalogue variables in an approval email notification. I have reviewed multiple posts on this topic (see below some of them)- https://community.servicenow.com/community?id=community_question&sys_id=0...
We have a drop down field u_entity which have a,b,c as options When option a is selected we need to set user field (reference ) with a hardcoded group A. manager name.If B is selected we need to set the user field with hardcoded group B. manager na...
I have a requirement that incidents in the Awaiting User Info state for longer than 2 days must send an email notification to the Caller reminding them that their incident is awaiting a response.I'm wondering the best way to approach this functionali...
I want a Flow whose trigger is set to activate the flow if there is a change in a specific field changes. Can I configure the filter on the Trigger to determine that the field has changed? Is there a way to check the Change Fields array to see if t...
I watched and read about how to do the import sets and I tried it perform it well but i am just wondering but how about if the excel file is empty and i noticed it still insert to the target table. Is there anyway that you can import set and able to ...
Hi All, Where can I get Database URL & Database password to create a new instance record for cloning?Thanks in advance.
Requirement:A script that will remove the CI relationships.I worked this for a week, trial and error. I even research here at the community. I used Business rule. I read Mark Stanger answer but still negative. Maybe because I am not so sure of everyt...
Hi All, I am new to ServiceNow and JavaScript. I have been trying to work on running a JavaScript query adapting what I have done elsewhere which works fine. However, I am wanting to do this now on top level CMDB_CI table in opposed to the asset_alm ...
Hi I would like to test Dynatrace integration on dev environments. I can't install Dynatrace app on my developer instance. How can I do it ? Kiyoshi
Hiii,How to create label in case form..and I have seen annotation but is there way how to hide/display based on some conditions??How to make it as bold?Thanks in advance..
Good day. Can anyone help me to display only the records created by the currently logged in user according to their user group using client script on load? My scriptif(g_user.hasRole('x_886430_suggest.acn read only team')){//I am now lost what I need...
