I am new to ServiceNow development.Please tell me the following ◆QuestionWhat is the order in which Servicenow catalog item variables are displayed?If the Order has the same number, what is the display order on the screen?Please let me know the logic...
I am creating a new test in Automated Test Framework and utilizing the incident template. I fill in all the fields that are needed to complete the form and when I run the test I receive an error: FAILURE: Unable to set field 'subcategory' to valu...
How to create a report on sys_journal_field table
Create or edit a CI identification rule https://docs.servicenow.com/bundle/sandiego-servicenow-platform/page/product/configuration-management/task/t_CreateCIIdentificationRule.html whate mean Enforce exact count match ？ dvanced OptionDescription ...
The San Diego error described in the following Knowledge has occurred. https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1116263 Therefore, ChangeModelAJAXProcessor needs to be updated by importing XML.However, I get the followin...
Hi. I'm investigating to integrate Google Calendar and ServiceNow. The requirement is to connect with a service account key instead of the Outh 2.0 Client ID. After some trial and error, I succeeded in getting an access token. To get an Access token,...
When I invoke my Create Record resource I get the following response: { "dataElemId": "create_service_request", "operation": "EXECUTE", "errors": [ { "message": "Invalid Syntax : offending token ')' at line 3 column 3...
I need to pull incidents created within past 60 minutes and it should be rolling. e.g. if current date and time is 6/16/2022 14:30:00 then it should bring all the incidents created between 6/16/2022 13:30:00 and 6/16/2022 14:30:00. I am going to use ...
I have created one inbound email Action which is used to create a new ticket everytime if it gets desired email. Now i do not know that how can i put one condition in inbound email so that it only create new ticket everytime only when the email's sub...
I am a GlideAjax beginner so I am still lost even with the resources available on the topic. Below are the two scripts I am trying to debug. For context, in my catalog item I have a reference variable "suspended_user "that references the sys_user tab...
Its a OnChange Script var start = new Date(g_form.getValue('from_date'));alert(start); Type is "Date " for the variableError i'm getting : Invalid Date Why am i getting this error, please help
Is it possible to give anyone with the role "snc_internal" access to read/view (not edit) sys_user table? I need this so my catalog item would work... there is a variable in the catalog item that references that table and right now it is coming up ...
Hi, How to check if the user who is updating work notes or additional comments section is part of assignment group in the ticket. If the user the is part of assignment group, only then I want to assign the ticket to that particular user. For that I h...
Hi all, Don't mind the title, that doesn't exist, though that is what I am after! Just playing around, and want to pass into a scripted condition field (which should evaluate to true or false) if: A table has 1 or more records. Currently I'm doing th...
We have about 400 kb articles that we want to retire. Is there any easy way to do a mass retirement of all of the items that is no longer required?
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