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How to find the reports which are not part of the dashboard ?

Hello all, Is there any possibility to filter out the reports in (report_stats) table that which are not Mapped with Dashboard's. Present I'm able to see reports that which are mapped with dashboard in (u_dashboard_report) table, But not able to filt...

Harsha5 by Giga Contributor
  • 1411 Views
  • 3 replies
  • 2 helpfuls

Does current.operation() work with Async Business Rule.

Hi, I am creating an Async Business Rule which is calling a REST API. Business Rule is supposed to run on insert and update. In the script section, I wanted to check if the current operation is insert or update. For that I am using the following cond...

Resolved! How to update a self-hosted instance

Hi. My organization is self-hosting. I have an existing node running San Diego patch 1 that I'd like to update to patch 7. The instance is OOB and we have not customized it. I've downloaded the San Diego patch 7 zip file but am not sure what to do ne...

Garry3 by Tera Expert
  • 2325 Views
  • 1 replies
  • 3 helpfuls

Resolved! Compare two date/times

Hi everyone, I have a date/time field called 'Follow Up'. I am setting a rule to block users from selecting a date/time further than 3 months in the future. How can I achieve this using a Business Rule?      This BR script I have so far but not work...

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Community Alums by Community Alums  
  • 7881 Views
  • 12 replies
  • 2 helpfuls

Resolved! Transform Map not updating existing Project Task records

Hello All, I have created transform map to update existing Project Task records. A few things I did: 1. Field Map: Didn't work. Always create new Project Task records never update the existing records. Given below script  if(action == 'insert'){     ...

Community Alums by Community Alums  
  • 2826 Views
  • 13 replies
  • 2 helpfuls

Resolved! How to pass Query parameter dynamically in REST API method

We have created a REST API method by adding query parameter in it   I have ran the script by modified the Order number to other value in back ground script but still getting the same response. Basically we are entering order number in one of our cus...

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praveen47 by Tera Contributor
  • 11788 Views
  • 4 replies
  • 3 helpfuls

Resolved! To display option in the choice of select box in catalog item

I have a variable - request_type of type select box which has 3 options --> create, modify and decommission. I have another variable ci_type of type select box which has 5 options --> infrastructure, server, computer, hardware and cloud services.  Th...

Shalika by Tera Expert
  • 1306 Views
  • 3 replies
  • 1 helpfuls

Resolved! Adding members to groups via LDAP

Hello everyone, Ive spent a good amount of time trying to get users into groups via LDAP. The user import works, the groups import works, but when i try to configure things to get users into the already existing group, nothing works. I saw a post tha...

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othomas1 by Kilo Guru
  • 7257 Views
  • 9 replies
  • 2 helpfuls

Creating a timed loop in flow designer

Hello,I'm working on a flow, and inside that flow I'm trying to make a subflow that closes records if there's no contestation from caller in 3 days.To better explain: Incident is answered and then the support team changes the state to "Resolved". The...

Fabriciofla by Tera Contributor
  • 2134 Views
  • 4 replies
  • 0 helpfuls

Resolved! Interactive filter not working for dashboard

hey , anyone who knows interactive filter very well, please help me out i have created one report and added it to dashboard which is showing me list of the assets I tried to add one interactive filter based on choice list, UI control type = select si...