Can Someone help me how to add the gs.getSession().getLanguage() for the existing javascript (javascript: "name=item_option_new^element=ctms_subcategory^dependent_value=" + current.variables.request_type). Please find the attached screenshot for your...
I have a 2 reference fields on catalog item. which is referring to cmn_location table. If we select any location from the location table on location field, then that location street, city, state/province and zip/postal code should populate on Address...
A user with the necessary role cannot see the dashboard even though I shared it to the correct role. It gives me this when I impersonate as the user with the necessary role to view it. Here's the config of the dashboard. Am I missing something? Ar...
Hello.Implemented a script to deactivate a screen field in case of certain status in UI policy. I have a field in my script that I don't want to deactivate, but I'm using exception handling, but the reference field button doesn't work.What is the cau...
Hi guys, How can I print each value in the list in a new line? var ci_list = []; var gr = new GlideRecord('incident'); gr.addEncodedQuery('sys_created_by=azure_user^cmdb_ciISNOTEMPTY^business_serviceISEMPTY'); gr.query(); while (gr.next(...
Hi Community, Our organization needs to decommission a few catalog items from the service portal as the services are not offered by the business owners anymore and I want a nice way to advise clients when they visit. As they are fully functional item...
Hi, I have a question regarding user criteria in catalog item. We want to display catalog item for vip users only and exclude admins. Ex: ABC is admin XYZ is vip 123 is admin and vip So display catalog item for XYZ and 123 not ABC Thanks
I understand that the number of times a user is locked out after a failed login attempt is defined in a script in the Script Action "SNC User Lockout Check".So what value is set in the "password_reset.request.max_attempt" property?From reading the do...
I am parsing a JSON. When a change request is submitted I want to auto populate the planned start date and planned end date. The start date show be the current users local time and the end date should be 5 minutes from the start date. How do I script...
I was wondering if when publishing a report and if there are new data, will the published report automatically update with the new data? Alternatively, can I also do the same with dashboards where I can make it auto refresh whenever new data is added...
Hi.... I'm really struggling to get a Flow set up. I have a true / false field I've added to my Problem table which is supposed to become true if this Problem is a parent to a Change record and the Change record state changes to anything except n...
Hi Everyone, Please guide and suggest how to achieve the following: Display a button on a dashboard(platform interface)On button click, navigate to a catalog item in sp.Add search to the dashboard as we have in sp.Display sp list on the dashboard. ...
We had a security scan run on our instance, and there is one finding that I don't know how to resolve. Short description: There is a dedicated integration user that runs actions in place of the default Resolution details: Run as user in automated scr...
Hi All, I am still learning JS and new to servicenow. I have a requirement where in we want to pull data from cmdb_rel_ci table. : parent should be a SERVICE and type should be Depends on :: Used By. what query should i use to have it in my code ? _g...
Hi all, I am curious if it is possible to adjust how the variable are being displayed. Is it possible to have the top pink box items be displayed on the left while the bottom 4 fields be displayed on the right? They are both different variable sets...
