Hi there, We are having an issue when processing the HRSD Live Cycle Event case through the flow. Our configuration is as follows: Live Cycle Event Activity - called IT Account Disable ProcessLive Cycle Event Activity is configured to call a Catalog ...
Hi there i have a requirement to restrict a catalog item to just one time request per user, that is once its requested and state pending or completed it cannot be requested again. This is requested via the servicenow portal. the attached script does ...
Hi all, I see that is possible handle U Message translation also in client scripts. If on server side I use the command gs.getMessage('MY KEY'); I can use the ${} notation both on HTML and client script HTML <h1>${'MY KEY'}</h1> Client Script var mes...
Hi,we have the csm plugin activated and till last week new users got automatically the scn_internal role assigned when the are created in the system.Now this does not happen anymore.In my DEV it still works.Could anyone tell me how the role is assign...
Hi All, I have an requirement where Non-ITIL users should be redirected to the Portal page. In the script include SPEntry page i have modified the below changes and in sys_properties.list i have created 2 variables but when Non-ITIL users login it st...
Hi, I have created a catalog variable on a catalog item. I wanted to display the catalog varibable only on last catalog task which is created from workflow. I tried to create a catalog ui policy and added the condition, but it is displaying on catalo...
Hi Experts, I have created a notification on "sc_req_item" table and this notification is triggerd by event and event is present in workflow. In notification, i have used email script,and in email script i am trying to print RITM details using cu...
I want to change the color of these two below text( "Search your Food"). Thank in Advance.
Hi Team, I'm trying to generate a report from two tables by using Database view to combine two tables. Since I don't have any similar column between two tables. Is it possible that I can generate a report from it. one column is common but there are s...
How to set a default filter condition for the table list which will show for reference Fields. I have location field as reference which show locations when we click on it. I want to set default filter which will show records based on that and if no l...
Types
Hello, I have a Flow Designer which need to contain about 120 If conditions. I am afraid that it will contains 300+ actions in Flow Designer, so I tried to chop each If conditions to subflow (for example: 1 subflow will contain about 5-10 if condit...
We have encrypted attachments that are visible to few users. I came to realize that module access policies are used for this. How are this tied to a particular table. I see Target roles listed on Module access policies. Also , I see multiple Policies...
Hi everyone. I was wondering if the following is possible: I have an API that that is trying to populate the Caller but they are passing me the UserID. Is there any way to automatically match that UsuerID to the correct user in the table? I do not wa...
I have created a button on incident using UI Action, it suppose to get all the value of work notes after clicking it.
