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Resolved! How to transform data in target table using flow designer

Hello, i have one task to do, but i'am so new to flow designer ,so please help me on this I have one import set table which has stored some data and i need to create a record in incident table from that data for every one hour i have to achieve this ...

Can anyone help with the error message "User Not Authenticated. Could not retrieve a new access token with the refresh token. invalid_grant, Invalid refresh token: "

Hello All, When we check in manage tokens it can be  seen that the refresh token has not expired but while attempt a REST call we are getting following error: User Not Authenticated. Could not retrieve a new access token with the refresh token. inval...

PGhate by Tera Guru
  • 1746 Views
  • 8 replies
  • 0 helpfuls

Resolved! RITMs not showing in workspace search

I'm having issues with RITMs not showing in global search in Workspace: Meanwhile they do show in Management:     I have added sc_req_item into the text search group:   I have as well added sc_req_item into search sources Workspace experience:  

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MentZ by Kilo Expert
  • 1109 Views
  • 6 replies
  • 0 helpfuls

Resolved! Navigate to one widget to another Service Portal

Hello All,  I am looking for help with the following request. I have displayed some list of CIs using the following code in a widget But whenever a record is selected out of the list I want that to redirect to a new Widget (on click of the record). H...

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DB1 by Tera Contributor
  • 1021 Views
  • 6 replies
  • 1 helpfuls

Data to show in tiles on Portal page

Hi, I have to query data from a table with some filters and then show separate record as a Tile on Portal page the way it normally displays catalog items.  Can any one guide me which widget can be used or how can I achieve it? Thanks.  

Faizan2 by Giga Contributor
  • 549 Views
  • 2 replies
  • 1 helpfuls

Resolved! Create Button in Portal

I want to create one more button {HomePage} in the red area with the function of navigating to the Homepage, is there any way to do it? Note: I know it is possible to navigate to the Home Page by clicking on the Icon but I want to create one more but...

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Chronos by Tera Contributor
  • 1805 Views
  • 4 replies
  • 1 helpfuls

Referencing a value from a referenced record

Hi Community In the below example I am trying to create a form that collects basic data about a selected user. I am able to display the data that is held in the user table, however, I also want to display the information in another table that is refe...

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phil34 by Tera Expert
  • 622 Views
  • 5 replies
  • 0 helpfuls

Resolved! Acessing RITM variables on SLA table

Hi, Is it possible to filter records using variables on sc_req_item_sla table filter conditions like is possible on sc_req_item table ? I am trying to use variables on filter for report purpouses, but I can't find on filter conditions. SC_REQ_ITEM_SL...

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How to share access token with multiple users

Hi All, In a scoped application, I am connecting with Third Party APIs using access token. The access tokens are generated by consuming the servicenow oauth2.0 methods.  I would like to maintain one access token and one refresh token in the environme...

Subramani3 by Giga Contributor
  • 1681 Views
  • 5 replies
  • 0 helpfuls

Resolved! gs. log not working in fix script(scoped application)

Hi i have an issue on how to see log in scoped application for fix script. to log the row count and see what method we should use? var count = 0;var grBook = new GlideRecord('sys_ui_bookmark');grBook.addEncodedQuery('urlSTARTSWITHu_x_test_eclassi_ecl...

surya76 by Tera Contributor
  • 2797 Views
  • 3 replies
  • 0 helpfuls