Resolved! How to export schedule
Hi, I created new schedule in our testing environment and want to move it to production. what's the best way to do it/ Thanks
Forum Posts
Resolved! Cannot create Connection Attributes
I am trying to get the Twilio Spoke set up and cannot create Connection Attributes. I am following this support article: https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0852986 They have some Connection Attributes that are used...
Resolved! How to update field on all RITMs using background script
I had a requirement to copy a field on a Variable Set, to a new field on the RITM record. This is the Before Insert,Update BR i created (function executeRule(current, previous /*null when async*/ ) { //STRY0011219 - Update the Location value on ...
client script and Display value
client script on incident I am getting back state value as 7 when I use g_form.getValue('state') but I need the display value. When I use function onLoad() { //Type appropriate comment here, and begin script below ...
Updating a field when another field value changes in list view
Hi All, I want to create a Business rule which can update a field value when another field value changes in a list view. I have two rows in a list view, one is project name and another is project number and if i update project name then i want that p...
Resolved! How to add to a list ?
so i need to add another option to a reference variable on a catalog item. I went to maintain items and to the catalog item then to the variable needed but it only gives me the name of the variable and the actual reference name. where do i go to ed...
Resolved! Auto-populate fields based on user picked
What I want to do is to populate the manager/supervisor, location, phone number, and e-mail fields once a user is chosen. I have been trying to grab fields, but I am coming up with an error when I am trying to figure out the manager field. TypeError...
Where to find the Software Licenses listed under Available rights on Source Request page?
Hi, Where can I find the Software Licenses listed under Available rights on Source Request page highlighted in the image? I cannot find where these 34 licenses are stored. Can anyone please help me? Raj
Service Catalog for APIs?
We’re going to be building out an API service catalog so that people can understand what we have available for data and business functions through our custom APIs we’ve built outside of ServiceNow. My initial thought was to build this in SharePoint O...
Resolved! URGENT HELP- How to make sub-category mandatory only if it has dropdown.
Hi All, How can i make a sub-category 2 field mandatory (which is dependent on sub-category 1 field) only when it has dropdown when the case is getting resolved. I tried with UI policy but the problem is few of the sub-cat2 does not have any dropdown...
Resolved! Flowdesigner - pause execution via script
Hello good people TLDR; Is there a way to "pause" execution of a active flow (on requested item)? At the moment were using the Flow designer API in order to create task on requests. The task is created by a custom action which, once task state is co...
How to get values selected in Form Component in UI Builder?
I am using a Form component in UI Builder to get data from the user. The data that the user is looking up is referencing 2 different tables. Now before saving the form I want to run some backend logic to check whether this combination should be allo...
How to make "Assign to" dependent on "Assignment Group" in a record producer?
We want to limit the user list under "Assigned to" on a record producer based on the selected "Assignment Group"...
Resolved! How to pass sysid of created case (record producer) to a widget through record producer script?
Hello, We have a record producer for onboarding new cases. In the redirect to option we need to have a custom page. In that custom page the requirement is to have 3 links newly created Case request link , HR services link(back to record producers) an...
Redirect form to the filtered list of records
Hi Community, I am working on a UI action that should redirect to the filtered list of records. The UI action is a list banner button type and it is in our custom table related list. To illustrate see the below sample form: The 'Compare' button is in...
