I've seen this answered on a couple of other posts, but I just wanted to verify...I was surprised to discover that, by default, the sys_user and sys_user_group do not have auditing enabled by default. Is there any downside/risk to performance or fu...
Hello everyone, Ive spent a good amount of time trying to get users into groups via LDAP. The user import works, the groups import works, but when i try to configure things to get users into the already existing group, nothing works. I saw a post tha...
I've created an outbound HTTP connection, that POSTs to Oracle. The issue is that Oracle cannot handle the amount of traffic that our lower environments can generate.Can we add some kind of rate limit, or throttle the outbound HTTP requests?
Hello,I'm working on a flow, and inside that flow I'm trying to make a subflow that closes records if there's no contestation from caller in 3 days.To better explain: Incident is answered and then the support team changes the state to "Resolved". The...
hey , anyone who knows interactive filter very well, please help me out i have created one report and added it to dashboard which is showing me list of the assets I tried to add one interactive filter based on choice list, UI control type = select si...
Hi guys,I'd love to put together a UI action or button that basically allows me to navigate a list of records in the same way as next and previous but with a save included.Currently if I press next, I get warned if I've made changes that I'll lose th...
Does anyone know what version of Bootstrap Service Portal comes with? Is there a way to upgrade to a newer version?
3 days after creation of Problem record for P1/P2 priorities when a Problem is still in New state. The mail should be sent to all assignment group and assignment group manager. What are the things need to create and help me on coding part please
I have a process where I iterate through a loop and set a string as a value from each iteration. The string value will be the name of a function in the same Script Include that I then want to call (and pass variables to as parameters). For example; I...
Hello experts! I want to pass some properties from the parent record to the child record, when a record is made through a related list. goal: on table A, when I click on 'new' on the related list, the parents records information should be passed...
Hi All, I have a catalog item , when I submit this catalog item it should create one request but two requests are getting created , the ghost one does not have any data. I tried checking the session data , the catalogtransactionorder and the service...
I have a widget that is a list of categories and when you click a category, the items within that category are displayed below like this: (Please ignore the data and the colours. This is just test data and I'm waiting for the colour scheme). Obvious...
I am working on third party chatbot integration with Servicenow, and currently facing a issue that caller_id is not getting posted through API on incident table (using record producer in between) in Servicenow. "sysparm_quantity": 1,"sysparm_caller_i...
Hello Team, How can i add videos on portal. -Need to add a new button 'Self- videos' if i click on the button it need to redirect to a new page and need to show videos. -how can i achieve can anyone help on this.
Any idea on how to get the variables under the RL ? I submit catalog form for say product 'Apple v1.2' with catalog variables as build number=132 and requested location as Onsite. (There is a field to choose 'product' on the catalog) Now, when I chec...
