Hi , When a ritm is created, it usually is accompanied with a case. the parent field gets filled with that case and this business rule should run and a comment should get created to the case. I am trying to get my before insert/update business rule t...
Hello, I have been amending this record producer and it was not showing the submit button, but now thats resolved but the state=published and checked out=false has happened. I did click the button Edit in Catalog Builder while looking for the submit...
Hi All, I have added a related list for a particular view on the user table and when I open the user record and select that particular view then my related list is not showing on the form. For other view that related list is visible but for my view...
Hello, I have had to amend a record producer. Initially, the record producer only contained information and link to the chat bot so there was no need to submit it. But now it has fields etc added to it and should be submitted. When you open it in the...
Hi, I have in my form a list collector for the locations table. In my flow, I need to only get the name of each location and then join everything together in a string to pass it to a REST request. Do you have any idea how to proceed? Thank you,
Hi all, I have requirement to create buttons for a data table widget for each row in a list on Service portal. How to create buttons for each row like the below image? Thanks in advance
Hi SNC,I have a customized Service Portal Page where I had a button to take me to another page.Now, bellow this button widget I have the Form Widget that shows me specific fields from a selected table. One of those fields is "state" and I would like ...
Hello Everyone, I am trying to run a script stored on a field/variable of a record(ritm)..Now I do not plan to create the "script" type field on the form, thus ,cannot use GlideScopedEvaluator API (https://developer.servicenow.com/dev.do#!/reference...
Instead of having to show the whole card on a visual story board to see the story points assigned to the task, we would like to have the story points displayed on the compact version of the card. Is this possible? Where we want to do this is at Agile...
I am designing a catalog item and would like to know what the entire object of "current" looks like. Right now, I am using gs.info(JSON.stringify(current)); However, the result would look something like this { ... "variables": { "a":...
Hi All, I have encountered error related to "js_includes_sp_libs.jsx" when I click the "update" button on an application which is to submit user input data. I have attached the error details in this question. May someone help me on this? Than you. Be...
After removing iFrame from catalog items and changing all the UI types to "All" on catalog client scripts, there are a bunch of DOM manipulation that is not supported anymore. Is there a similar method to getElementById of an button and change its st...
I have a variable in a multi-row variable set. I do not want the variable name to appear in the columns that are displayed on the service portal: I have set the variable to "Hidden" and it the column is still there. I have set it to non visible vi...
I've been following the video on constructing a simple app and inserting records. My button does an insert, or an update, like so: const macAddress = api.state.deviceMacAddress || ""; const serialNumber = api.state.deviceSerialNumber || ""; const mod...
So, I plagiarised the script include + client script to retrieve a user's e-mail address and populating a field (string, single-line text) with the retrieved e-mail address. They worked in the form view, but they didn't work in the record producer. S...
