Hi, I am trying to integrate Ansible with ServiceNow, however all the time I keep getting this error: oauth access or refresh tokens are not available. verify the oauth configuration and click the 'get oauth token' link below to request a new token. ...
Hi, When I test flow, there is a problem that "Scope does not have write access to table sc_cat_item_producer". The flow is in the human resource: core application, so I want to change the Restricted Caller Access Privilege as below. but I cannot cre...
Hello,could someone please explain me the properties of this field (Global Checkbox on ITEM or Record Producer Variable).So what effect does the selection or non-selection have
Hi Community, Is there a way to make variable read only when I enter a data in single line text variable. For example, Single line text variable: Provide Code : Entered string length is 17 character. when I add 17 character value in Provide code then...
Hi All, I have around 100 reports which needs to be shared with a users. I do not want to do that manually for each report one by one, which is the best way to do it?
How to display messages to users other than myself with addInfoMessage.
When a knowledge article is sent for approval, i am preparing a notification (event triggered and on knowledge table) to send to approver. That event parm1 has the approver sys id. In the email message, i have the below line: Click here to view Appro...
Hi Community,I created an update set in my Dev environment and made that my current update set. After that I made some changes to my Service Catalog. I want to undo all of the changes I have made so far in this particular update set.In other words, d...
I created a Business Rule to send data to another server when some Updates and Insert happen in Service-now instance. In Business Rule tab there are two fields named as "Order" and "Priority". The default value for those were 100. I need to know what...
i need to write a business rule where, when all the catalog tasks of the catalog item are closed complete then the catalog request item is also closed? Thanks
I would like to disable the attachment in a form view of a record in Service Portal. I'm using Data Table from Instance Definition widget. I have already created a UI policy for this, but it seems like it only applies to the instance/back-end.
Hi... I hope somebody can help.I need to ability for a user to submit a request via the catalog with answers to some questions being the condition builder output. How can I transfer this from the request to the catalog item RITM when the cart is subm...
I was wondering if it is possible to replicate the "condition" filter selector of the platform side onto a widget for the portal? I want this: To be on a widget for the portal. Is it even possible?
Hi All, As part of our requirement, we want to build condition builder as variable in catalog item. User will select the required table name on catalog item form first, then subsequent filter options should be made available to the user. We have '...
Hello community, I am having trouble with a simple script to append text to the additional comments of an incident when the status is updated to Resolved. So far, I've created a before update Business Rule to take the analyst's string in the comment...
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