Hi All, There is a notification on the approval table which gets triggered every time a record is inserted into the approval table, however, we have a requirement that we need to cc a user XYZ in all the approval notifications. Please suggest.
Hello, I am working on writing ATF test cases where one of the step is to hit inbound rest api which will create Request in sc_request table. I am getting response in json format which includes request number. I want to parse the response to separate...
Hi, I have to backout few update sets.They are in batch. So, i first backed out the parent update set and it resulted into errors as below : "This version will not be backed out because the system has decided that this it is not safe to do so. This i...
Hey all, Simple query here, is there a way to create a custom loading/progress bar? (Same style as Commit Update Set) Preferably I'd also like to trigger the % increases in my own script as well.
Hi Everyone, I am trying to do full text search from ServiceNow to Box and I heve two questions about this topic. 1. When I saw the docs about Box spoke, it says this spoke can search files and folders across the Box content. Is there anyone who kn...
I have a user I'd like to give the knowledge manager role to. The knowledge manager role contains the itil role, which this user does not need to have. I know how to remove this, but I was curious if there were a reason for this that I am missing. Fu...
Hi I need a requirement to create custom SLA on our custom table, which not extends any base table. please suggest. Thanks and Regards Pradeep Sharma
Hi Team, I am having a requirement to create an excel file and attach it to the specific record in a table. I need to store the output of the excel file that user have attached to the record and submitted that record. For that purpose, i wanted to cr...
Hi, Is it a good approach to add approver_user role to the users record via a Business rule, if an approval has triggered for him/her. Trying this way, but not sure if approach is correct or not. Problem: Users are using ServiceNow mobile app to...
I have a requirement in one of use case, where I need to create a variable of file attachment type in service portal form page. so from there I can upload multiple files at a time. I knows, attachment variable accept only attachment at a time. but I ...
Good day all, I'm working on an integration using a scripted API to process an inbound JSON message containing an array from which I need to insert separate records into a custom table. I was only able to find the API Reference for the RESTAPIRequest...
Hi all, I am using custom table for Record producer. We need to create custom logic for SLA( which should not run on weekend and should be paused for few status). Please help on custom SLA approach. Thanks Ujjwal
Need the VDI name that should be auto populate we select user. i used cmdb table and added the dynamic query but it is only working if user is submitting the request. please find the below screenshot for refrence
Hi All,Greetings!Can anyone give any scenario's for service catalog . This will help me to get more knowledge on this topic . If any one having any suggestion please post it here ,it would be great! ThanksAbi.
Hi All, I have started doing a POC on Orchestration with Active Directory.My knowledge on Orchestration is very limited to wiki information that i have gone through and also naive knowledge on Active Directory configuration or enabling with orchestra...
