Resolved! I would like delete the multiple users in the user table ,By the background script
Hi Friends, I would like delete the multiple users in the user table ,By the background script Can you please share me the script . Regards, Jagadeesh
Forum Posts
Resolved! Changing the display value from First Name Last Name to Display Name
We are trying to understand how we can do one of 2 things in ServiceNow - Change the value displaying for our sys_user table when pulling it through a Reference field in the Service Catalog to either:The Display Name pulled from LDAPFirst Name Initia...
Resolved! Asset to CI state sync not working when asset is updated from script
I have observed that sync in state between Asset and CI's (hardware state sync) might not work as intended.If I update an Asset record manually then all fields inkl state are synced as designed, but if the Asset is updated from a script (GlideRecord)...
DurationCalculator calcScheduleDuration Mystery
I'm having some problems using a DurationCalculator, which seems to be related to the schedule itself. Hoping someone has some thoughts on it. I've included some snippets from the source code below, as well as screenshots of the schedule. The summary...
Resolved! Need Itil users able to access sys_email table like admin and can create reports also on email table
I want to understand OOB itil users access to sys_email table. and want to give access like admin to sys_email table.
Resolved! Dashboard Visible to End Users
We have a go live coming up and we will be tracking issues inside ServiceNow and using dashboards to track to the top issues as the occur. Based on this, I have the need to make the dashboard we will be using, and the Incidents related to the proje...
Resolved! How do you set the Field Order in Form
I added a field work_notes to the Request Item form using Configure->Form Design. I positioned it below the Additional Notes field in the Selected List in Configure->Form Layout. My expectation is that the Additional Notes field would display above t...
Resolved! Add Variable Editor to Custom Table
I have extended the sc_req_item table to create a u_required_item table, which is related to a u_position table (similar to how sc_req_item is related to sc_request, u_position is an extension of sc_request). The idea is to allow people to define the...
Resolved! XML Imported fields not showing on form layout & list view for selection
Dear Experts, We had missed some problem management upgrades due to which our problem table does not have 2 new out-of-the-box fields "major_problem" & "review_outcome". However, we now have the need to use these and did not want to create it as they...
How to access the catalog variables (in the requested item) via the new flow designer ...?
Hi Experts, I'm trying to understand the new flow-designer but failing doing my 1st piece of work ;-( When using the flow-designer and i.e. starting with a trigger like new service request item is created. ... and I wand to do something with a var...
Resolved! catalog item timeout / timer
Hi allHas anyone added a timer to a catalog item so that if the user does not complete the form within a permitted timeframe the page is either closed or a variable is cleared ?This is not a Workflow issue as the item has not been submittedI have bee...
How to change view based on role of user?
Suppose there are two roles, roleA and roleB. There are few users present in each of the role. When user of roleA visits incident form, he should be able to see viewA and similarly when user of roleB visits incident form, he should be able to see vie...
mulesoft integration with servicenow
Hi all,There is a requirement to integrate mulesoft with servicenow.Can anyone help me out to what is the procedure and what an all things we require for client and what should we provide to them...etc.. using web based integration method.Regards,Shr...
Resolved! Add multiple approver to change request
How do I add approver to change request if I am not using Assignment group? I want to add something like this :\ Which is from Requested Item related list. For CHANGE, I have this option : It doesn't allow me to EDIT as per OOB functionalities. My r...
How to export a list of users with their group and roles in one click.
Hello All,How to export a list of users with their roles na groups in one click?Kind RegardsArthur
