Resolved! How would i check the extension of an attachment in an inbound action?
I would like an inbound action to check the extension of an attachment to make sure it is .xls otherwise throw an error.Can i use content_type?Any help appreciated
Forum Posts
How to change or rename the Label Of the dropdown field on form and list layout.
How to change or rename the Label Of the dropdown field on form and list layout.
User Not Authorized, (Failed API level ACL Validation), status=403
Hi,I created a new user and use that user to do few operations using REST API on my instance.I provided the role user_admin role to perform users CURD operation.and i tried this using my application client but it showing me the error Please let me kn...
How to retrieve the REST web service endpoint details through script
Dear All,I would like to know about how to retrieve the REST web service endpoint details through script?Suppose, the endpoint is set as https://XXXXX.service-now.com/api/now/v1/table/incident?sysparm_query=active%3Dtrue%5Epriority%3D1&sysparm_limit=...
Resolved! Business Rule for creating incident tasks
Hello,I need some help with a business rule I created for creating incident tasks. So, if the condition is met, I would like an incident task to be created if there isn't one yet. If there is an existing incident task, but the short description d...
stacked by fields
Hi, what controls the list of available fields in Stacked By fields section of a bar report. I created a custom string field for task_sla, which is reflecting under the Group By section but not under the Stacked By section. I would like to have it re...
Resolved! Client Script - Loop - setMandatory - Problem
Looking to modify some work that has been done here to make the user experience a little better.Firstly, on this record we want the user to be able to Save the record with no checks. If the user Submits, then we check for specific fields to be fill...
Duration vs. Resolution Time
Hey guys, Been a while since I've been asked this so have forgotten, and can't seem to find an easy Wiki on it so figured I'd ask -What's the difference b/t the following:DurationBusiness DurationBusiness Resolve TimeResolved TimeAlso, can you specif...
Resolved! sys_journal_field not available in REST api
Hopefully someone has some insight to this..... in the REST api explorer, I am unable to query the sys_journal_field table, it just doesn't show up in the list. I have verified that the 'Allow access to this table via web services' checkbox is checke...
Resolved! How do I check file attachment in a form by clientscript
How do I check file attachment in a form by clientscript
what could be the reason for 500 error message in REST API
Hi All,what could be the reason for 500 error message in REST APII have created a REST message and reading the data from an endpoint(url).But getting the 500 http status .Can any one help me to fix this issue.ThanksPradeep
LDAP Listener issue
Hi guys,I have recently set up the LDAP server and integration and this works fine on the scheduled loads however, for some reason when I've activated the listener it does not seem to pick up any changes at all. I've looked in the logs but can see no...
Resolved! What is the best way to prepopulate a new form entry with info from other most recent entries?
I was looking to make it so for a new table I created, if when a user first goes to enter a new entry, it prepopulates field info with info from the most recently created entry in that table. Is the proper way to do this through dynamic defaults at...
Resolved! How to extract html tags from Knowledge Articles?
For CMS, trying to display all knowledge articles in a single page. So, creating a new page from scratch using jelly. I want to display two lines of the articles text for each knowledge article. How to extract the text only from the html text field? ...
GlideRecord in sysapproval_group
Hi all,I need a requirement like this. I'm in at Group Approval (sysapproval_group) table. We all know in the related list 'Approvals', all the group members or approvers are present.Now I need to know after query that whether the Logged in user is t...