Has anyone managed to successfully add plugins to the TinyMCE editor with ServiceNow? To enable improved editing and handling of images for our CMS, we have some TinyMCE plugins that I'd like to add in to ServiceNow. Anyone achieved this?
Hi, I know Agent Workspace comes installed OOTB with ServiceNow. I had the following questions: Does using the base agent workspace incur any licensing costs?If I use agent workspace to receive work items for, e.g. Case or Incident, do I need to have...
Hi All, I am trying to hide the variable sets(~25) based on condition through UI policies on Catalog form & Variable Editor in scoped application. g_form.setDisplay('variable_set', false); - is not working in scoped application. What are the ways to ...
Hi, At my client, we would like ServiceNow to read the groups as they are registered in GSuite. I run into an issue with this integration, as i seem to receive a OAuth token, but when i use it i receive a 403 error From the google docs, i understand ...
Is there a restriction for a table that will disable the list view editing? Or how can this need to be done with ACL's?
Hi , I have a requirement to get all the attachment of an incident ticket in the mail notification(not as a link). I was able to send the links of attachments through notification.Could any one please tell how can I accomplish it.Thanks in advance.Ha...
Hi, I am trying to set a /Target wait time/ as 5sec in an incident queue so that the agent can respond within the timeframe. But this seems to be not working. The incident in the workspace is present until the agent accepts/ rejects irrespective of t...
Hello Team, From past Three days I was trying to create Button in place of links on email notification but it's not working showing error script on email body. I need help to create Button without using button can any one help me with the script if p...
Everytime I try to move the state of a New change to -4 (Cancelled) I get a 400 BAD REQUEST back, but no more information as to what information is needed in the request How can I cancel a change via the REST API?
Hi I have updated the incident form but it captured in default update set I want to move the update from default to another update sethow can I move the updates from one update set to anotherthanks in advance
I would like to setup a default value for a field using scripting the simpliest way i.e 1234T56790. For example, I would like to place a "T" in the 5th position of the Transaction Code, so when the user submits a request, the 5th position of the Tran...
Hey folks -- I am really stuck and I hope someone can suggest something. I'm building a simple ticketing application (extension of task) for a customer. I'm working on their dev instance where I am an admin and a security_admin. I initially developed...
Has anyone being able to high-jack the base theme field for a portal and which will dynamically load a different theme based on the company/user when a page loads in the portal?Also is there a script type [like a hook, "onload"] that runs prior to th...
created a radio button and choice field so on onload of the ui page the choice field is made read only. but now on selecting the radio button the choice field needs to be editable in ui page html:- <input type="radio" value="value2" name="country" i...
Hello again, i need a little help with the email client. I found some threads like (1 / 2) but i dont get it 100% working. I got a column in incident "u_mail" with some choices. Different Email Client Templates with a condition to the u_mail. If i c...
