Hi all.Is there a better / more recommended way of dealing with large queries other than just glide record searches? I wrote a custom script to query a table of tasks. After the initial run it would only be dealing with small numbers but because I'm ...
Hi All,I'm new to ServiceNow.My question is probably very basic and common, however I can't find any examples in our environment or online where someone wants to validate field data that comes in via a file import.Here is my scenario....I import file...
Hi All,I need to list all the related child list under the related list "Incidents" of the parent ticket. Please let me know if this is available OOTB or do i need to customise by writing the scripts. Regards.
Hello,I'm developing an integration application that uses REST APIs and as per policy one should rely on import set andtransform maps to import data in ServiceNow so as example if one need to create an incident it is needed to:create an import set ta...
Hi there, I have a reference field that will be looking to make sure a number matches what is in the database. The thing I need to add, is that when the field can't match the input to the database/can't find the record, OOB service-now puts the red ...
HiI have a requirement to add a record in "sysapproval_approver" table, to show in "My approval" page.Can I have a guidance from anybody?thanksGuru
Hi all,I have developed a small customisation in Service Now to look at not only currently licensed users, but also the maximum logged in users by day, and concurrent connections by day. It tracks it by day so that we can see license usage over time ...
Hello,I am trying to pull a gliderecord from a table and insert it into an JSON object but for some reason my code is not working.Any ideas?getRollups();function getRollups(){ var myRollUps = []; var table = new GlideRecord('random_table'); tab...
In change request i have followingI have IMPLEMENT UI Button, once it is clicked it will take to Review Statebefore moving to REVIEW state I need to closed all the task (created manually or from work flow). As you can see that The task is till pendin...
I want to practice client scripts,business rules,script includes,UI policies,UI actions , GlideAjax and other types of scripting on my personal instance .Can anybody tell how should I proceed?
I am building a record producer for requesting access to system and trying to set up approval in the associated workflow.So if AustriaFireSec is true ad "Bob" to the list of approvers, AustriaProdTBSP add "Mary" etc.However the approval just skips Th...
In Geneva, in and incident form, select the 3 circle toggle button on the header and select E-mail. Attach any file and send the email. The Email activity is shown in the activity list of the corresponding incident form and also the email is at...
Hi All,I am using the below line to check the particular word is present in the body of email.email.body.contain("Certified")if Certified word is present then i need to update the status as Certified.Am I using the correct keywords ? If not please he...
Hi all, I'm a bit of a newbie with ServiceNow and am creating a catalog item in which there is (or rather, should be) a button that, when clicked, opens up a pop-up box with some information. I did not want to create an alert or use the already provi...
In Domain Separated instance, are SLAs treated as Data OR Process? I have set use_record's_domain sys_properties to false. This means that data and process should be rendered based on current user's domain. It should never use record's domain. For SL...