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Resolved! LDAP Update Only

Hi All,I need to update the list of the users present in my "sys_user" table by LDAP, without import new users.How is possible skip the "insert" activity and allow only the "update" activity in the LDAP import configuration?Best RegardsVincenzo

utente by Giga Expert
  • 1638 Views
  • 3 replies
  • 0 helpfuls

Resolved! Best Practice on Script to Delete Records from Instance

If I am running a script to delete several thousand records from a table in Dev (or Test) is it okay to run the same script on a different table at the same time? Slowing down the instances performances isn't really a big issue in this particular cas...

Get data from sys_user table

Hi Based on the user's ID, I'd like to get specific data from the sys_user table. Could you help me to achieve that? I'm a newbie and I'm stuck. I've successfully got the user id from the user reference table:   var userIM = g_form.getValue('reqFo');...

dmkiraly by Kilo Contributor
  • 3644 Views
  • 2 replies
  • 4 helpfuls

Resolved! UI Page reference field displayValue

Hi,My my limited coding skills I managed to get a UI Action to pass the DisplayValue from a sys_user reference field on a table form to a UI Page using: var UserValue = g_form.getDisplayBox('u_business_owner').value;   Using it in the UI Page like th...

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klautrup by Kilo Expert
  • 5612 Views
  • 1 replies
  • 0 helpfuls

Service Now Azure Integration using REST API

Hi, We have a requirement to integrate with Azure  --> Send the server details per resource group to Azure is the requirement. I have created Outbound --> Rest message , i get HTTP status as "200" but not response.Can someone share your valuable inpu...

Renuka8 by Kilo Guru
  • 2744 Views
  • 2 replies
  • 0 helpfuls

Resolved! Excluding tables from system clone

Hi - we've been asked to exclude all our HR module data (hr cases, tasks, attachments etc) from our sytem clonesI understand from the documentation that you cannot exclude a table inherited from the task table.https://docs.servicenow.com/bundle/istan...

adrianblakey by Tera Contributor
  • 4560 Views
  • 10 replies
  • 1 helpfuls

Resolved! Automatically update short_description to start with caller_id

I have been asked to automatically put the caller_id in the beginning of the short_description on an Incident Form.   I have reviewed with our ServiceDesk and validated their use case asking for this change and it seems legit.   Newbie here....I thin...

jstocton by Kilo Expert
  • 4812 Views
  • 30 replies
  • 3 helpfuls

Show incident rows only to the assignment group

Hi,Is there a way to define that only the assignment group could see her incident rows?I tried to write an ACL:Operation: readscript:if(gs.getUser().isMemberOf(current.assignment_group)){answer=true;}else{answer=false;}however, the group members can'...

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shany_b by Kilo Contributor
  • 6456 Views
  • 10 replies
  • 4 helpfuls

HTML Help text

Does anybody know of a way to make it so that HTML shows in the help test now that ServiceNow is escaping it?   We obviously do not want to set glide.ui.escape_text to false.   Just wondering if there are any other workarounds before we have to upgra...

brianlan25 by Kilo Patron
  • 8292 Views
  • 37 replies
  • 15 helpfuls