Hi ,I have 2 field and it has dependency . script belowfunction onChange(control, oldValue, newValue, isLoading) {if (isLoading || newValue == '') {g_form.clearOptions('Sample2');g_form.clearValue('Sample2'); } var ostype = g_form.getValue('o...
Hi,We have a strange issue. Not sure if this is default behavior but due to which we are missing customer comments on new incident creation.I will explain how i reproduce the issue.1. Customer logs in and submits an incident with additional comments ...
Hi, I created a UI Macro button that's supposed to redirect to a new table, but it doesn't seem to work. It somehow always attempts to create a new incident record instead. So I created a new macro with the following code: <?xml version="1.0" enco...
I don't want any special character to be added in string field in service catalog item.
So, when a user becomes inactive, we would like to remove all their groups (for security reasons - we have a lot of rehires). I found an old thread with code on how to do that which works great (How do I remove a user from all groups using a script...
Hi all,I'm new to creating widgets and I have been trying to figure out a way to make a simple button function that when you click on a button(back button or continue button) you will go to the next page on a Service portal page. any advice would be ...
Hello Community, I've been troubleshooting this problem for a bit now and I've come up with nothing so I'll see if anyone here has any suggestions on how to fix this problem. I have an LDAP import that runs once a day and the purpose of this ...
Do anyone know from where below message comes :Unable to locate sc_task <sys_id> for inbound email processingIt is coming when one user replies to received email. And he belongs to child domain while ticket is in parent domain.I have to use NoqueryDo...
I've seen the Credentials WIKI, but it seems more geared toward Orchestration username / passwords.I'm looking for a better place to store username / passwords for websites that are being accessed using the REST API, and then how to access them in a ...
Hi,I want to make my fields visible on form depending a variable "Disponent" whose type is "list".Reference to this fields are three fields PM, MM, PP. Depending on them I have three fields on form PM users, MM users, PP users which should be display...
Hi,This is related to facilities module..When I submit the request from facilities request form a task is generating for that request. But the problem is the task state is in "Draft" and I need to change this to "Pending Assignment" by default. Like ...
Hi, We have a custom application and set up an inbound email action. All New emails that are being sent out to their 4 mailbox creates ticket. So far it works. But the problem is if the user directly Servicenow, let say "company.service-now.com". It ...
Hi All,I am new to SNMP discovery and Would like to know What credentials are required to discover the SNMP Device ,if SNMP community string is not working?Appreciate , if any one would provide the answer.
Hi SNC,I am wondering why some Related Lists do not appear when we access the form through Service Portal's Form Widget. Additionally, why do sometimes the name of the Related List appear different from the original one on the back-end form?For insta...
I'm a fan of making visually pleasing, useful applications and elements within ServiceNow. For a bit of a project, I've created what I'm calling 'Cards' for ServiceNow and in this example have produced a visual, interactive and fast (i.e. instant) ...
