What is the significance of "Source" field in Groups Table?
What is the significance of "Source" field in Groups Table?
Forum Posts
GlideRecord.setTableName - empty table name On Workflow?
I have a catalog item with a workflow associated with it. The workflow acts on the sc_req_item table.Whenever I order the item from my Service Portal, the following error appears in the log, and the workflow doesn't appear to run.Does anyone have any...
How to create customized dynamic survey form
Hi All,I want to create a survey form and it will have a boolean question if selected yes should pop up differnt sets of question as sub question and if no it should populate differnt set of questions.Example scnarionIs project overyes---------------...
Resolved! Check for specific attachment in client script
I'm working on a custom project, using custom tables, and one of the requirements is to check for, and alert a user if a specific attachment is missing based on the values of specific fields on the form. This is not for the Service Catalog, but rathe...
Resolved! Can't create follow on task for CMDB Completeness dashboard
Hi ,Our requirement is to create a follow on task for the CIs which are not complete (means where the recommended fields are empty).As OOTB we can create follow on task for Audit type but there is no way to create follow on task for Recommended type....
Moving multiple update sets to PROD
Hi Community,I'm looking for suggestions or thoughts on moving update sets to PROD. (Cloning the environment isn't an option). Our team built an app and has 10+ update sets in TEST, I need to move them to PROD. Is it best to move the updates se...
Resolved! How to change the order of mandatory fields that pop up on list view?
We have a UI Policy set up so that when a "Salary" amount is entered in a field, two other fields become mandatory. When a Salary amount is entered in the list view (by double-clicking and saving on the cell), it pops up the two new mandatory fields....
REST API - Decrypting AES Encrypted field
Hi,To decrypt an AES encrypted field through REST API, we have one issue of understanding the IV(Initialization Vector) and how to use that to decrypt the first block of 16 characters.Encrypted field from the REST response JSON (description form fiel...
CDW Implementation Documentation
Has anyone integrated with CDW and has some documentation that they would not mind sharing?Looking at incorporating with Workday (Purchasing) and CDW and would like to hear experiences with this integration
Using a variable in business rule add message field
Hello all, I have a requirement for a business rule to prevent closure of an Incident under certain conditions. I did this using filter conditions (when to run). It works as expected. I have an additional requirement to display a message. The message...
Service Catalog - 'Instructions' for Container Start Not Displaying
Hi Community, This is a very elementary question however, I just can't seem to figure it out. Any assistance would be highly appreciated! To prefix, I set up my Catalog Item with Variable Sets and within each set they start off with a Container Start...
Problem With Regular Expressions?
Hello TeamI have created one field that is like thisIn this field i want fill the data in following format.Two Strings (TS);Two Digits(12);again Two Strings(ES);Four Digits(1234);Here I would like to save the field data based on my below requirement....
Hide editor HTML variable type
Hi guys,I was wondering, there is some way to hide the html editor when i display a catalog item form?I create a variable html, and when i display the form, it show the editor, and i only want the information.I try to reproduce this ServiceNow KB: Ma...
Check if approval records exist. If not wait for one to exist before proceeding.
Hi All,Have a requirement for a Minor Change Request to have manual approvers before proceeding with the workflow. As we all may or may not know the Manual Approvals workflow item will bypass "skip" and say its approved when no records exist in the s...
REST GET with payload
We are working on a SNOW solution to provide a custom table data to an external system using Scripted REST GET API.External system has a list of sysids and would invoke the GET API with a request(JSON payload - object array of sysids). Expectation on...
