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Resolved! UI Macro button redirect URL not working

Hi,  I created a UI Macro button that's supposed to redirect to a new table, but it doesn't seem to work. It somehow always attempts to create a new incident record instead.  So I created a new macro with the following code:  <?xml version="1.0" enco...

dlj23 by Kilo Explorer
  • 5172 Views
  • 7 replies
  • 1 helpfuls

Resolved! Writing to the Activity Log for User Records

So, when a user becomes inactive, we would like to remove all their groups (for security reasons - we have a lot of rehires).   I found an old thread with code on how to do that which works great (How do I remove a user from all groups using a script...

jmiskey by Kilo Sage
  • 3104 Views
  • 4 replies
  • 1 helpfuls

Resolved! Import creating unwanted records

Hello Community,         I've been troubleshooting this problem for a bit now and I've come up with nothing so I'll see if anyone here has any suggestions on how to fix this problem. I have an LDAP import that runs once a day and the purpose of this ...

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Ken83 by Mega Guru
  • 2181 Views
  • 3 replies
  • 0 helpfuls

Need to find the source of error message

Do anyone know from where below message comes :Unable to locate sc_task <sys_id> for inbound email processingIt is coming when one user replies to received email. And he belongs to child domain while ticket is in parent domain.I have to use NoqueryDo...

abhijats by Tera Expert
  • 3831 Views
  • 4 replies
  • 0 helpfuls

Resolved! Make fields visible on form Based on another field

Hi,I want to make my fields visible on form depending a variable "Disponent" whose type is "list".Reference to this fields are three fields PM, MM, PP. Depending on them I have three fields on form PM users, MM users, PP users which should be display...

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ketki_j by Tera Contributor
  • 5848 Views
  • 6 replies
  • 1 helpfuls

Resolved! Related Lists on Service Portal Form Widget

Hi SNC,I am wondering why some Related Lists do not appear when we access the form through Service Portal's Form Widget. Additionally, why do sometimes the name of the Related List appear different from the original one on the back-end form?For insta...

Creating ServiceNow Cards

I'm a fan of making visually pleasing, useful applications and elements within ServiceNow.   For a bit of a project, I've created what I'm calling 'Cards' for ServiceNow and in this example have produced a visual, interactive and fast (i.e. instant) ...

rightpalava by Mega Expert
  • 4910 Views
  • 23 replies
  • 0 helpfuls