Variables for incidents appear to be stored in the table question_answer. For any incident sys_id using direct web services, I can retrieve the list of questions and corresponding answers from this table (works just fine). It appears I cannot, howeve...
I am trying to call Script Include from UI Script in scoped application. Surprisingly UI script unable to contact with Script Include. Script Include is accessible from all applications.Ui Script:function loadMyItineraries3() { var ga = new Gli...
Does anyone know if the code for this button on incidentis available or does anyone know how it works? Im trying to replicate functionality, but cant find it anywhere.
Hello All,Can anyone shed some light on how a workflow approval group can be skipped and Approved at the same time? The issue is when our final approval is done on a standard change it somehow goes to skipped and runs a script that shows a message ...
Hello , I need some Business rules scenarios , i am bit new to snow so i would like to habituate the scripting things , So could anyone please share some scenarios where i can brush up my skills .
Hi, I'm opening an email client window from a ui macro (the purpose is to have a mail icon next to a field).To open the client I'm using this script : var id = g_form.getUniqueValue(); popupOpenEmailClient("email_client.do?sysparm_target=incid...
This script takes start_date from a record, adds 14 days and puts the result into end_date of the same record: var inpDate = new GlideDateTime(); inpDate.setDisplayValue(chg.start_date); inpDate.addDays (14); chg.end_date = inpDat...
Hi All,Can request directly link with a task without RITM?If no, Why & what is the relationship between them?Please help me...Regards,Anna
Hello, I have added a new blackout schedule in our system for a custom ci table and added a condition (Name is one of ABC, DEF,). When I create a change request with that CI and try to check the conflicts, I do not see that blackout schedule conflict...
I am trying to make variables readonly after submitting in a custom application. I tried using UI policies, client scripts and also scratchpad to make them readonly. But nothing works. Here is the client script where g_scratchpad is populated in a BR...
I want to make all fields read only of a table using client script but it has a lot of fields so it is very time consuming using g_form.setReadOnly().So is there any other way to do that?
I have a requirement where i need to execute the Risk calculator as soon as the Risk assessment form is submitted. So i have decided to run the 'Execute risk calculator' UI action when the risk assessment form is submitted. I need to add my code on t...
Hi All,I have a transform Map in which I had made a field as Coalesce, so that only matching records gets updated when user export the excel file and updates it and then uses the transform map to update the records in the table using the exported fil...
Whenever I send a report in PDF format, it adds lines like title, execution date, run as, table name, query. How to remove those? I figured out how to modify the footer and header, but what about those information first few lines, how to edit/remove ...
I have a transform Map in which I had made field(ST_ID is the field name) as Coalesce, so that only matching records gets updated when user export the excel file and updates it. I want the transform map not to update or stop updating, when a specific...
