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Resolved! Custom Search Multiple Records

Hello Community,           I am creating a custom search on a UI Page. I have a single text box for input. After you type at least 3 characters, it triggers a timer for 2 seconds, then it automatically builds an encoded query using the search terms e...

Ken83 by Mega Guru
  • 6103 Views
  • 10 replies
  • 0 helpfuls

Resolved! dot walking on referenced variable

Hi everyone,I need some help with an issue I am having.I am trying to dot walk on a reference variable using the following syntax. I want to send group approval based on the business service change control field. The change control field is a referen...

Resolved! Event is not getting processed

Hi ,I would like to trigger an event from scheduled job based on count if greater than 0.The event triggers but the state always showing as error.Here is my script.var dt=gs.nowDateTime();var lutil = new Missing_computers().getCount();//gs.print(luti...

jagarnathn by Tera Expert
  • 3467 Views
  • 6 replies
  • 0 helpfuls

Resolved! Need to display 3 figures after decimal

I am trying to display 3 figures of a decimal example .050 or .154 and have already changed maximum length to 24 (more than 15) and attribute is scale=3The form will accept and display the data correctly, but when the form is saved/updated, the syste...

nealratner by Mega Expert
  • 4405 Views
  • 7 replies
  • 4 helpfuls

How do I filter on both parent and a child

I have the following situation:Employee:-Name-Status...Certificates:-ID-Name-Employee (Reference to above table)On a separate request form, we are selecting an employee to save in the form. The default reference functionality is fine as they need to ...

Unable to access the desktop version ServiceNow on Iphone

I am attempting to access the desktop version of ServiceNow on an IPhone (Safari, IOS 8).   No matter what, it defaults to the mobile site.   I've followed the directions found on the Using the Legacy Mobile UI   Using the Legacy Mobile UI - ServiceN...

buscherp by Kilo Explorer
  • 7692 Views
  • 5 replies
  • 0 helpfuls

Resolved! I need to bulk import phone numbers into a E164 phone field

I am attempting to upload phone numbers in bulk to an E-164 formatted phone number.   All of them are North America phone numbers and they are stored in two text cells - the first one is the area code with just 3 digits:   ZZZ the second field is the...

frankh_ by Giga Expert
  • 3809 Views
  • 5 replies
  • 2 helpfuls

How to get journal content in scoped application?

I have a scoped application in Fuji with a custom table. This table has a journal field that I would like to read the contents of in script. I've found the getJournalEntry method, but this is denied when run:"Function getJournalEntry is not allowed i...

noahstahl by Giga Contributor
  • 2167 Views
  • 3 replies
  • 2 helpfuls

Resolved! How to start or pause or stop a timer field through a script?

Hello,I am trying to calculate the time an incident is in a particular state. I have added a timer field to the incident record. The timer should start running if the state of incident is either 'awaiting evidence' or 'awaiting user info' and should ...

harsha328 by Tera Contributor
  • 5070 Views
  • 10 replies
  • 5 helpfuls

Resolved! widget editor not working

Hi all,if i try to edit the widget in service portal, it is showing   Widget 'widget-modal' not found   message below the page.please help.

widget.png