Hi,I am trying to achief a popup dialog window. I am almost were I want to be with my development. Except on the size of my popup.Initially the size and the way my popup is being displayed is fine.It is when I "unlock" my reference field that it isn'...
I have a business rule on task_ci (Affected Cis) which upon deleting the CI from affected cis will throw a message saying you cannot delete if it a primary Ci as well.But when I try to delete a CI from cmdb_ci, if that ci is a part of an INC, the a...
Hello SN Developers,We recently upgraded to Eureka Patch 10 and noticed that send button on email client not working. You click the email icon on incident form, email window pops up. Once you compile the email and hit send button, nothing happens. It...
I am unable to sort the field in Descending order in mobile interface using ORDERBYDESC or even by sysparm_order_direction=desc in the URL.eg: if I need to sort the list in descending order of creation date, i.e. the URL with parameters /o:sys_create...
Hi community. I am new to Service Now so please forgive if this question has been answered - I found many close but all lacked the joined up view.I am integrating our OSS platform to servicenow and am creating new CIs in the CMDB with the serviceno...
I am thinking , what is the best way to handle the failed emails (not notifications). Our instance has a custom action to send emails, and whenever an email fails due to invalid recipient, there is no failure message reported to the record/user.
Hi all,There are some custom tables created in Development instance,but are captured in random update sets. Some updates are deleted also. Now I would like to capture these tables and move them from Dev to Test instance. Is there a way to accomplish ...
Hi, I'm try to get the data in Excel using ODBC. But I'm getting "Failed to initialize the Service Component" . How to resolve it. below is the screen shot.Regards,Hima Pallela.
In a custom app with four 'task' tables I'm using sysapproval_approver form to handle approvals. I've created a UI Action that opens a dialog box UI page that lets an approver reject the current approval and send it back to an earlier approver for mo...
Hi,I have a table which is extended off the Configuration Item table (created by another user) but only users with the admin role are able to view the records. When logged in as a normal ITIL user, I am able to view the table from the application b...
Hello Experts,I trying to build database view on CMDB tables. please see below screen shots.When i am trying to do left join on last two tables, i am getting duplicate records.Also, can you let me know how i can incoporate SQL "Distinct" Keyword func...
These are the steps:Once you click the Technology Requests on the Technology catalog:This is what I get when I click the "Good" catalog item:This is the page I should/want to get:I'm hoping someone can help me out with this as it's been driving me cr...
HelloI have form on table SC_TASKUnder form is related list displaying also buttonButton is on table u_testMy problem is that I want hide button when TASK is not active and dont know how to refer from u_test table to sc_task table through condition o...
I am trying to use a REST message to return JSON data (using the script below). When I look at my logs I can see that the lat / long values are undefined.I've tried putting my query with test data (https://maps.googleapis.com/maps/api/geocode/json?ad...
I am developing a calculated field to be displayed on a page for each outage. Whenever I choose a date and time, the calculated field displays the value 5 hours off, likely an incorrect timezone. Here is an illustration of the difference:My code look...
