First off, all of the operations work as expected when trying to create new, or update an existing record from the standard UI buttons.That said, I have a custom table which extends from the Application table in the CMDB, cmdb_ci_appl. I have not c...
I need to make a condition that does NOT send an email notification if the comments contains a certain string of text.When the comments field contains the text "email client message sent" I do not want the notification to be sent. I have similar rule...
I have a Service Catalog item that asks the end user for a secondary email address.I want a workflow that takes the user's value and inserts it into a field on the user's record. The script below is what I have, but it doesn't populate that user's re...
In notification email scripts, can it call another email script?
Hi All,I have this code with me: <g:evaluate> var tab = new GlideRecord('u_cms_menu_table'); tab.query(); </g:evaluate> <j:while test="${tab.next()}"> <j:if test="${tab.hasNext() == true}"> <j:while test="${tab.next()}"> ${j:...
I have a script include that STARTS a workflow. Next, I need to WAIT for the workflow context to complete to grab a resulting value and then call another function.How can I programmatically wait for the condition to be true to proceed? Or, how can I ...
Please tell the possible ways to find if incident was assigned to any group in past though it is assigned to any other group now.
Hi Team,I've created on table Registration form and I created one record producer. In that, I've 14 check box fields are there. If we check any one of them, I need to pass those label names to one string field called "Date Proffered".I done this func...
Hi Team,Is there any way to create a plugin in servicenow instance?Thanks in AdvanceRegards,Anusha Thogaru.
I need to programmatically check if a workflow is running. I need to run a specific function when the workflow reaches the END state.I am starting a workflow in a Script Include.How can I check when the workflow has reached the END state in the same ...
I would like to see all Tickets reguardless of type in one display instead of having to switch between the types
Is there a way to execute a DNSLOOKUP of a server through the mid-server and return the IP Address? I need to initiate the discovery of a server from a workflow but all I have is the server name. I found the following WIKI article to initiate the d...
Hi,how do I query the rest api for incidents between date range ? I used /incident?start=&end= but this doesn't see to work. It fetches all the records from beginning with 10,000 per page.I am using chrome advanced rest client to query the api. any...
How to set up sysparm_additional_qual from UI page client script. I have one ui_reference field <g:ui_reference id="symptomID" name="QUERY:u_type=incident" table="u_symptom_service_mapping" value="${jvar_symptomID}" query="updateSymptomQuery();" on...
I need to run a workflow from a CLIENT SCRIPT and then retrieve the result of the workflow back to the client on the form BEFORE THE FORM IS SUBMITTED.The user will enter a desired "hostname" in a text box and an On Change client script will run a wo...
