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SMS delivery issue

Hi,I have enabled SMS notification in my instance. In email logs it showing as Processed but as I checked with the users then no SMS has delivered. I am using this functionality for AT&T service provider for US location. I tested with couple of users...

Rajeev K1 by Tera Expert
  • 3554 Views
  • 14 replies
  • 1 helpfuls

Resolved! How to get values from list using ForEach?

Hi,I have a list, by default it will fetch comma separated values, but I want values of list to be line separated not comma separated.Example,list is: abc,xyz,mnoresult= abc,xyz,mnoexpected result= abc                                                 ...

sowmyaj by Giga Expert
  • 6803 Views
  • 3 replies
  • 1 helpfuls

Resolved! Scoped applications and missing api's

Many thanks to those who found the replacement for XMLDocument and GlideXMLDocument in Fuji for scoped apps (XMLDocument2).   Does anyone know if there are replacements for the following?new GlideHTTPRequest()new GlideEncrypter()gs.setProperty()When ...

Resolved! View-Specific UI Policy

The wiki describes that it is possible to specify the view when creating a UI Policy - "but only If the Global check box is cleared, the View field is displayed."I don't have a "Global check box" but an Application field, where "Global" is selected B...

Resolved! Conditionally mandatory fields

I have some fields of a table which I want to be mandatory under certain conditions only.To do this on a form, I can write a client script which does g_form.setMandatory or I can write a UI Policy.What about if I want to do this on a list?   What is ...

johnsgp by Mega Expert
  • 3923 Views
  • 8 replies
  • 0 helpfuls

How to use setValue into a Table.

Hello everyone! I have a problem trying to load into an attribute of a table.I have one table, that has some attributes, and in the "New" form, I want to use a business rule to put a value into a field, so I tried a lot of ways to write the Script th...

Resolved! "Contains" option not working on workflow If Condition

I'm configuring an If Condition within a workflow where the conditions are: Price is or is less than XXXX && the Requested_for.title contains "XXXXX", or "XXXXXXX"However, the contains option isn't working. If I enter contains "director", "vp", "mana...

Hi event state is showing error.

Hi,  I have create a scheduled script which will trigger event and hence Notification will send.  Below is the script:var ProjectStatus = new GlideRecord('u_project_status');//Here u_project status is a Custom tableProjectStatus.addEncodedQuery('str_...

ganeshexpert by Kilo Contributor
  • 3806 Views
  • 6 replies
  • 1 helpfuls

Problem Closure and Related Incidents

Hi All,My business requirement specifies that incidents/problems are set to Resolved to await caller feedback, at which point the incident/problem is set to Closed if the caller selects close in the email they receive (the email bit isnt set up yet)....

tomcamish by Kilo Contributor
  • 3472 Views
  • 10 replies
  • 0 helpfuls

Getting/updating duration of current metric instance

I'm relatively new to ServiceNow, and I'm trying to help set up a custom request task/form. One of the requirements is that it keeps track of how long the request has been in a specific status ("Approved", "For Review", etc.) cumulatively in days and...

candrade1 by Kilo Explorer
  • 4236 Views
  • 6 replies
  • 0 helpfuls