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Resolved! How to add a subheading in a record producer

Hi: Anyone know how to add a subheading in a record producer to group a bunch of fields? I tried the label type but it is the same font as the fields; so it doesn't look like a header. Thanks in advance!

ritaaudi by Tera Contributor
  • 1382 Views
  • 2 replies
  • 0 helpfuls

Resolved! script to auto populate fields!

I have a reference field called servers. This table contains information ip address and description. I want to be able to autopopulate ip address and decription.For example, in the hostname field I will select a server name, and after I select the se...

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SNnewbie2 by Tera Expert
  • 10006 Views
  • 12 replies
  • 1 helpfuls

Not able to resolve incident using restapi

Hi ,I m trying to resolve an incident using restapi. This is what I have done.1) via rest api I have populated every field it needs for resolving an incident. (in my pay load I m not settings State : 6 . I have another request for resolving incident)...

Service Portal stock header dropdowns

I've cloned the Stock Header in Service Portal and made some aesthetic changes.   However, one thing I've noticed is that for drop-down menus, don't seem to work when the browser screen is diminished.   This is what the header looks like on a normal ...

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yundlu316 by Kilo Guru
  • 1372 Views
  • 2 replies
  • 0 helpfuls

Activity Log missing for few SCTASKs

Hi Team and ctomasi,We have a critical issue with SCTASK activity stream/log. We are currently running Geneva with UI 16. For few SCTASKs the activity log not showing older updates which was older than 90 days does not show all history in the activit...

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Disable the submit button on record producer

I am trying to disable the submit button on a record producer based on the answer of a variable in a catalog client script.However, when you change this variable back to "--None--" the button still shows as disabled.   When the variable is "--None--"...

brostoff17 by Tera Contributor
  • 4440 Views
  • 9 replies
  • 0 helpfuls

Resolved! Autoincrement string field(custom)

Hi All,I have a string field (vendor) which needs to be incremented with a value(V-001 so on) this should be generated when ever a new record is created.Please let me know how I can achieve this?Regards,Lohitha.

chinni by Tera Expert
  • 5852 Views
  • 14 replies
  • 0 helpfuls

How to show a field name in reference field?

Hi All,I have a requirement to show a record's short description instead of the number of that record. Let me elaborate the requirement a bit for better understanding.I have a reference field named "Release" in Change_Request Table and the reference ...

Requesting oauth token via Oracle

Hi I am trying to request Oauth token from Oracle SQL,   Making an REST API call to authenticate and login into Dev instance and get the success response and should be able to retrieve the access token.when I do that from Oracle I am getting an error...

allwyn1 by Kilo Explorer
  • 8210 Views
  • 11 replies
  • 0 helpfuls

Resolved! Import - Record already exists?

I am trying to import an excel file. I created all manufacturers and vendors and after trying to upload again I got the following errorManufacturer, a record with the same reference name already exists in the tableIs having the reference available, n...

Passing the widgets data to a record producer.

I've included a widget into my record producer. The widget is basically a table where one can "add rows" and "edit, save, and delete inline."     Is it possible to pass widget's data object to the record producer's catalog script?What i'd like to do ...

Resolved! Open a catalog item from within a catalog item

Here's the project:User opens a catalog item for a Software Request. While the user is filling out the form, depending on their location (gotten from the user record), we open the location specific, completely separate catalog item for them to comple...