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Hi,The notifications are not triggering in the DEV. environment. It is not showing in the email logs as well. I see the events are triggered but cannot see in the logs that email has been generated.
From an onLoad client script I want to re-direct the user back to the associated change record if certain conditions exist. I've tried the following:window.location="nav_to.do?uri=change_request.do?sys_id=[change record sys_id]";It does re-direct t...
Hello Gurus,According to SNOW documentation for the restartWorkflow of the Workflow class, listed below:* If maintainStateFlag is true, then all approvals and tasks will maintain * their state. This is used when you want to recalculate the appr...
Hi community of ServiceNow, I just got on-board with developing solutions with ServiceNow and I got a question. I understand that I can get a column information if I right-click on a label and choose Personalize Dictionary. If I choose the Number la...
Am I limited to just the Parm1 and Parm2 when creating a new event? I need to capture the "previous" values of 4 four field when an event is triggered and use these values in a subsequent email that is sent when the event is triggered. Is it poss...
I have two notifications that are to be triggered for the event "approval.inserted" which one would it result in sending?
Hey,So i have a group that for some reason doesn't have the rights to use the show matching and filter out options in the list view. Has anyone come across this before of have any ideas why?
Hi All,I want to know that how can we backout an update set from any instance.The last one which is committed will be the first one to backout but i didn't see any option of doing the same on the form.If anyone had done this earlier, could you please...
Does anyone know how to get all the transform map records by hitting the v_ws_editor.do ...url (https://instance-name.service-now.com/v_ws_editor.do?JSONv2) same like in the case of sys_db_object(https://instance-name.service-now.com/sys_db_object?JS...
Is there a way to make a catalogue item visible to a selection of end users (without a license)?
Hello there,I am currently building a custom application with its own scope in the Fuji version. The problem that I encountered and couldn't deal with for quite some time now, is that it seems I can't access many methods of ScopedGlideRecord (I have ...
How can I permanently delete workflow stages? For example I created 3-4 workflow stages in a workflow. Decided I wanted to change them, so i deleted the workflow stages by going to stages and selecting all and deleting them. Now when i create a...
When a user clicks on a UI action, I want them to be focused on the mandatory variables on the RITM. When I have the function to setMyOnFocus, the whole script breaks. Is it possible to do what I want in in a UI action for variables on an RITM? funct...
Hi Where is expert_shell page defined in servicenow?ThanksDevi
We have an issue where the incident template is selecting an assignment group. But there is also an assignment rule written which populates the assignment group based on the 'state/province' of the user. For now the assignment rule is overriding the ...
