Hi All,As per our requirement, we need to run three scheduled jobs in an order. for now, we have estimated the time and kept timers in workflow for that particular time. Is there any way to know the time in which a scheduled job started and ended, so...
Hello All,We have a UI action which creates a new Record by copying the content from existing record. Below is the similar code:var obj = current.insert();{//some code which does updates on the object 'obj'}action.setRedirectURL(current);The 'current...
Hi everyone,i need to create one button Request Approval on change form so that it will prompts with a pop-up and allows enter a message that will be added in the email that goes out to the client lead requesting approval.So could you please give s...
I got a requirement -all incident are opened during weekend , their State field must be set to "New". However, their State value -"New" must be converted to "Active" if date is coming to Weekday (Monday - Friday). How can I monitor the date c...
This seems like it should be simple... I have an onChange client script running when one one of my fields changes, and for some reason, the integer field will only accept numbers up to 999. It rounds 1,000 down to 1. Not sure if my code is wrong...
I am aware of how to customize what fields appear on a Visual Task Board card. (When viewing a record, customize the form layout for the view named "VTB")However, any custom columns I add to the VTB view that are not a part of the Task table do not e...
In my application i am getting all service now data in string format and i am taking that data into data table. I want to pass column names as input parameter to JSON service URL. For example Assign TO, Resolved By etc. if i pass this 2 column names ...
Hello, I'm new to the servicenow platform. I am going through some excercises and trying to update the 3 description fields on a table using a UI button. Im simply trying to change the fields "Apples", "Muffins", and "Cookies" to say "Expense Report ...
Hi,I'm just curious if it's possible to auto-expand a report list that's shown in a gauge on our homepage. The report list is grouped by a field so by default whenever someone opens the homepage the list is collapsed. We would like this exp...
I have an issue with the right click approval context menu. When I am in the "My Approvals" area for the users (She is ITIL users) the right click approval context menu is fine:If I drill down in to a change where her approval is needed, the right cl...
I am trying to force a date field "Week Starts On" on my time card field to be a Sunday. That is if a user selects a date that is a Tuesday for the week_starts_on I want to give and error message to them and abort the change to the field and have t...
I am using the sample codevar rec = new GlideRecord('scheduled_import_set');rec.get('name', 'YOUR_JOB_NAME_HERE');SncTriggerSynchronizer.executeNow(rec);to run an inactive scheduled job from a Workflow. I know that if the job was run normally via the...
Hello GuysI have an ui action which is triggering event: gs.eventQueue("mim.sms", current, false, value); But this ui action is as Form Button "Send SMS" which is appearing on the incident page. There story behind this is: I have a field in Incident ...
Hello,I'm currently working on a record producer and I would like to add an alert that will deny submitting the request if the requester is from a certain country, like UK.I have a variable on the form named 'caller_id"(reference to sys_user table) w...
I am trying to troubleshoot a WebServices import table.We are using REST to send the data to the table.The table is configured as a WebServices import table so it automatically transforms the data as it is being loaded.Various URLs have been tested w...
